Nissan Xterra Complaints

3,099 consumer complaints on file.

#10000282December 19, 2002
EXTERIOR LIGHTING, EQUIPMENT
VEHICLES WITH EXTREMELY BRIGHT HEADLIGHTS CAUSE A DANGER TO OTHER DRIVERS. I AM NOT TALKING ABOUT DRIVERS WITH THEIR HIGH BEAMS ON, I'M REFERRING TO REGULAR HEADLIGHTS THAT ARE UNUSUALLY BRIGHT. I WAS ALMOST IN AN ACCIDENT ON THE 405 FREEWAY LAST NIGHT BECAUSE A DRIVER BEHIND ME WITH BRIGHT HEADLIGHTS BLINDED ME AND I VEERED INTO THE NEXT LANE BECAUSE WE WERE ON A CURVE AND I COULDN'T SEE WELL ENOUGH TO STAY IN MY LANE. I HAVE HEARD MANY OF MY FRIENDS COMPALIN ABOUT CARS WITH BRIGHT HEADLIGHTS ALMOST CAUSING ACCIDENTS FOR THEM BECAUSE THE LIGHT CAN BE BLINDING, SIMILAR TO A FLASH BULB ON A CAMERA GOING OFF IN YOUR FACE IN A DARK ROOM. THESE BRIGHT LIGHTS SHOULD NOT BE LEGAL FOR REGULAR DRIVING USE, THEY SHOULD BE USED ONLY IN THE SAME CONDITIONS THAT HIGH BEAMS ARE USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000163December 17, 2002
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHEN APPLYING THE BRAKES AFTER A SHORT PERIOD OF TIME THE PEDAL WILL SINK APPROXIMATELY 1 - 2 INCHES. I HAVE TAKEN THE VEHICLE SEVERAL TIMES TO THE DEALER SINCE I PURCHASED IT. THE FIRST TIME I WAS TOLD THAT THEY REPLACE THE BAKE BOOSTER. THE SYMPTOMS CONTINUED. WHEN I RETURN TO THE DEALER I WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE BRAKES. THE PROBLEM CONTINUES EVERY TIME THAT I HAVE TO APPLY THE BRAKES FOR MORE THAT A FEW SECONDS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770581December 7, 2002
UNKNOWN OR OTHER
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768805October 24, 2002
UNKNOWN OR OTHER
THE DASHBOARD INSTRUMENT PANEL WILL JUST GO COMPLETELY BLANK: THE ODOMETER, GAS, CRUISE CONTROL WILL EITHER FREEZE WHERE IT IS OR WILL GO DOWN TO ZERO. THE CRUISE CONTROL WILL NOT WORK AND HAD EVEN STARTED TO AFFECT THE GAS PEDAL. DRIVING DOWN THE ROAD AT 55+MPH I HAD POWER EVERYWHERE EXCEPT THE GAS PEDAL. I CONTACTED MY DEALERSHIP AND THEY SAID THERE WAS NOTHING THEY COULD DO UNLESS I COULD BRING IT IN WHEN IT WAS NOT WORKING, WHICH WAS VERY HARD TO DO BECAUSE IT WOULD STOP WORKING AT DIFFERENT TIMES AND FOR DIFFERENT LENGHTS OF TIME. SOMETIMES FOR A FEW MINUTES AND SOMETIMES FOR HOURS. I FINALLY CALLED 1-800-NISSAN1 WITH MY COMPLAINT AND THEY HAD THE CONTROL PANEL REPLACED AND NISSAN PAID FOR IT!!!! DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768781October 23, 2002
SERVICE BRAKES, AIR
VEHICLE PULLS RIGHT. YOU NEED TO KEEP YOUR HANDS ON THE WHEEL AT ALL TIMES. TIRES ARE FEATHERING. I WAS DRIVING ON A THREE LAND HIGHWAY. I HAD TO HIT MY BRAKES AND ALMOST TOOK OUT THE CAR ON THE RIGHT SIDE OF ME. THIS VEHICLE IS DANGEROUS. I ALSO NOTICED THAT THERE WERE NUMEROUS OTHER COMPLAINTS OF THE SAME PROBLEM ON YOUR WEBSITE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567987October 23, 2002
SUSPENSION:FRONT
WHILE DRIVING THE VEHICLE PULLS TO THE RIGHT, IF THE BRAKES ARE APPLIED AGGRESIVELY THE VEHICLE RUNS OF THE ROAD, AS A RESULT THE DEALER NOTICED THAT THE TIRES WERE BEGINNING TO FEATHER ON THE RIGHT SIDE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768432October 14, 2002
TIRES
WHILE TRAVELING ON INTERSTATE 75 IN FLORIDA, THE PASSENGER SIDE REAR TIRE BLEW OUT. THE CAR VEERED TO THE LEFT AND THE FRONT PASSENGER BUMPER SLAMMED INTO THE GUARD RAIL IN THE MEDIAN. THE CAR SPUN AROUND SEVERAL TIMES UNTIL THE REAR PASSENGER SECTION SLAMMED INTO THE GUARD RAIL. THE CAR THEN STOPPED. THE PASSENGER REAR TIRE WAS COMPLETELY DEMOLISHED AND ONLY A SHELL WAS LEFT.THE CAR HAD BEEN INTO THE DEALER FOR ITS 15,000 MILE CHECK IN JULY AND THE TIRES WERE ROTATED. THE CAR WAS AT THE DEALER FOR AN OIL CHANGE ABOUT ONE WEEK BEFORE THE INDICENT. THE CAR HAD BEEN MAINTAINED TO THE MANUFACTURER'S SPECIFICATIONS AND ONLY HAS APPROXIMATELY 20,000 MILES ON IT. MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8020714October 11, 2002
STEERING
CONSUMER STATES THAT WHILE DRIVING AND WITHOUT WARNING THE STEERING WHEEL WILL PULL TO THE RIGHT AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767941October 1, 2002
EXTERIOR LIGHTING, UNKNOWN OR OTHER
THE PARKING LIGHTS AND SIDE MOUNT LIGHTS DO NOT TURN ON WHEN I TURN ON THE HEADLIGHTS ON THE CAR AT NIGHT. YOU CANNOT SEE THE CAR AT NIGHT UNLESS I STEP ON THE BRAKE AND THEN THE BRAKE LIGHTS LIGHT UP. ON THE INSIDE THERE IS NO LIGHT FOR ANY OF THE DASHBOARD GAUGES. YOU HAVE TO KNOW WHETHER OR NOT YOUR CAR IS IN THE PROPER GEAR. YOU HAVE NO IDEA HOW FAST YOU ARE TRAVELING OR HOW MANY RPMS YOU ARE REVING. YOU CANNOT READ THE GAS GAUGE TO KNOW IF YOU NEED TO FILL UP SOON. IT IS EXTREMELY DANGEROUS TO DRIVE AT NIGHT TIME. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018489September 12, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING AT ANY SPEED, ELECTRICAL WINDOW SWITCH WILL NOT WORK. CONSUMER IS UNABLE TO ROLL DOWN WINDOW. DEALER NOTIFIED. *AKON ONE OCCASION THE WINDOW WOULD NOT GO DOWN, THE OTHER FOUR, THE WINDOWS WOULD NOT GO BACK UP. JLG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017998September 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE OWNERS OF THIS TRUCK LIVE 6500 FEET ABOVE ELEVATION. THE TRUCK WILL LOSE POWER OR WILL NOT MAINTAIN MODERATE SPEED. THE TRUCK WAS RETURNED TO THE DEALERSHIP AND THEY TOLD HIM THAT THE TRUCK WAS TOO HEAVY FOR THAT SIZE ENGINE TO DEAL WITH THAT KIND OF ALTITUDE. TWO OTHER DEALERS IN THE AREA ALSO CAME TO THE SAME CONCLUSION. PLEASE DESCRIBE DETAILS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766667September 4, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE SUV DEVIATES TO THE RIGHT AT ANY SPEED WITH IN A FEW SECONDS. IT IS EXTREMELY NOTIACEABLE AT SPEEDS ABOVE 40 MPH. CONSTANT PRESSURE MUST BE HELD ON THE STEERING WHEEL TO THE LEFT. THE SUV ALSO DEVIATED TO THE LEFT WHEN THE BRAKES ARE APPLIED HARD, SUCH AS FOR SUDDEN HALTING. THE SUV WOULD END ON THE SHOULDER IF THE BRAKES WERE APPLIED HARD. THE SUV HAS BEEN AT THE NISSAN REPAIR SHOP FOUR TIMES. THERE WAS SOME ADJUSTMENTS THE LAST TWO TIMES. NOW THE SUV STILL DEVIATES TO THE RIGHT (LIKE TRING TO RUN OFF THE ROAD) AT CRUISING SPEEDS. THERE HAS BEEN A CHANGE WITH THE BEHAVIOR WITH SUDDEN BRAKING. THE SUV NOW ENDS ON THE LEFT LANE OR INCOMMING LANE WHEN THE BRAKES ARE APPLIED SUDDENLY. THE ABOVE PROBLEMS WERE NOT NOTED DURING THE FIRST TWO WEEKS OF DRIVING, BUT SINCE THEM IT SEEMS TO BE GETTING WORSE. THE DEALER HAS NOT BEEN ABLE TO FIX THE PROBLEM. I DO WORRY ABOUT THE BEHAVIOR OF THE TRUCK ON THE ROAD UNDER RAIN, SNOW, OR ICE CONDITIONS. I FIND IT DIFFICULT TO PREDICT WHAT THE TRUCK WILL DO UNDER AN EMERGENCY. ARE YOU INTERESTED IN LOOKING AT THIS PROBLEM?. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765909August 20, 2002
STRUCTURE:BODY
RIGHT REAR FLOOR PAN BEGAN CREAKING IN MAY 2002. UPON CLOSER INSPECTION, THE RIGHT REAR FLOORPAN WAS FOUND TO HAVE A CRACK AT LEAST AN INCH IN LENGTH. THE SHEET METAL IS CRACKED COMPLETELY THROUGH SUCH THAT YOU CAN SEE LIGHT THROUGH IT. I TOOK THE VEHICLE TO NISSAN WEST IN ELLICOTT CITY MARYLAND AT ABOUT 38000 MILES. THEY TOLD ME I WAS OUT OF LUCK SINCE THE VEHICLE WAS THEN OUT OF THE 3/36 WARRANTY. SINCE THEN THE PURCHASING DEALER HAS DOCUMENTED THE CRACK AND NISSAN HAS BEEN NOTIFIED. I AM AWAITING A RESPONSE FROM NISSAN. THIS PROBLEM SOUNDS LIKE IT COULD BE THE SAME OR RELATED TO NHTSA ITEM NUMBER 621967.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765927August 20, 2002
TIRES
THESE TIRES HYDROPLANED VIOLENTLY, EVEN AT LOW SPEED. I ALMOST LOST CONTROL OF THE VEHICLE WHILE DRIVING IN WET WEATHER. MANY OTHER MEMBERS OF THE XTERRA OWNER'S CLUB REPORT SIMILAR PROBLEMS WITH THIS TIRE. ONE MEMBER REPORTED TO THE OWNER'S CLUB WEBSITE THAT THEY CAUSED HIS VEHICLE TO FLIP OVER. THE XTERRA OWNERS CLUB WEBSITE ADDRESS IS: HTTP.WWW.XTERRAOWNERSCLUB.COM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765763August 16, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN PRESSING THE BRAKES, A SMALL WOMAN'S FOOT CAN APPLY EQUAL PRESSURE TO THE ACCELERATOR CAUSING THE CAR TO MOVE FORWARD INSTEAD OF STOPPING. BOTH PEDALS ARE POSITIONED PARALELLY, ONLY 2'1/4" APPART. IN MY CASE, I HAD THE ACCELERATOR SLIGHTLY CAUGHT UNDER THE OUTTER CORNER OF MY FOOT TWICE WHILE PRESSING THE BRAKES WITH NO MAJOR CONSEQUENCES, FOR THE GAS PEDAL SNAPPED OUT FROM UNDER THE FOOT BEFORE CAUSING AN ACCIDENT. THAT WAS BEFORE THE ONE DAY WHEN IT DID NOT SNAP OUT, AND THE CAR WAS PROPELLED OVER THE SHED AT THE END OF THE CARPORT WHERE I WAS PARKING. THE RUBBER SOLE OF THE SIZE 8 TENNIS SHOES I WAS WEARING DIDN'T YELD THE PEDAL TO SNAP FREE BEFORE THE IMPACT. LUCKILY, NO ONE WAS HURT. MY CONCERN IS SOMETHING LIKE THAT HAPPENING WHEN THE DRIVER IS STOPPING FOR A PEDESTRIAN, AND THE ENDANGERMENT TO ONE'S LIFE THAT A DESIGN FLAW LIKE THAT CAN CAUSE. THE NISSAN CORP. CUSTOMER REPRESENTANT WHO TOOK MY REPORT INFORMED ME THAT THIS IS THE WAY THE CAR IS DESIGNED AND THE PEDALS CAN NOT BE READJUSTED TO AVOID DOUBLE-EXPOSURE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#765688August 15, 2002
AIR BAGS
THE AIR BAG LIGHT CONTINUES TO COME ON. THE DEALER SERVICE DEPT HAS REPLACED THE LEFT FRONT SEAT BELT(DRIVER) TONGUE ASSEMBLY, AS A WAY OF CORRECTING THE AIR BAG INDICATOR LIGHT. THIS WAS DONE ON 5-31-02. THE LIGHT CAME BACK ON, THAT SAME DAY, BEFORE I LEFT THE DEALERSHIP. THEY THEN RESET THE COMPUTER. ON 8-9-02, I RETURNED TO DELARSHIP AGAIN, THE AIRBAG INDICATOR LIGHT CAME BACK ON, 8-2-02. THE SERVICE DEPT ATTEMPTED TO CORRECT PROBLEM AGAIN BY: R&R PILLAR COVER TRIM TO CHECK SEATBELT PRETENSIONER. THEY FOUND HARNESS WAS IN A BIND & WAS TAPED SHORT FRM THE FACTORY. CUT AWAY TAPE & PULLED SOME SLACK IN WIRE. THEN ON 8-14-02, THE AIRBAG INDICATOR LIGHT CAME BACK ON AGAIN. I CALLED THE DEALERSHIP & ADVISED THAT WHEN I BRING CAR IN FOR REGULAR SERVICE ON 8-16-02, THEY NEED TO CORRECT THE AIRBAG INDICATOR LIGHT PROBLEM OR I WANT TO GET A REPLACEMENT VEHICLE. I ALSO CALLED THE NISSAN CONSUMER AFFAIRS DEPT, MY COMPLAINT# IS 3862334. I WAS ADVISED THEY WILL CONTACT THE DEALERSHIP & ASSIST THEM IN REPAIRING PROBLEM OR IF IT CANT BE REPAIRED, THEN THEY WILL TAKE THE NECESSARY STEPS TO BUY BACK THE VEHICLE. I RESEARCHED YOUR WEB SITE TODAY & FOUND: PE02-038, NISSAN XTERRA 2002 PROBLEM HAS PREV BEEN REPORTED FOR THE DRIVER'S AIRBAG SYSTEM MALFUNCTION. AT THIS POINT, I AM REQUESTING ASSISTANCE IN OBTAINING A NEW VEHICLE, SINCE IT APPEARS THIS MAY BE A PROBLEM FOR THE 2002 XTERRA'S THAT WERE PREV SOLD. THANK YOU FOR YOU ASSISTANCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016318August 14, 2002
POWER TRAIN:AXLE ASSEMBLY, STEERING, STEERING:LINKAGES:TIE ROD ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING 30-35 MPH RIGHT REAR AXLE AND WHEEL DISCONNECTED FROM VEHICLE. VEHICLE AT DEALERSHIP AT THIS TIME. *AK CONSUMER STATES THAT THE RIGHT REAR AXLE AND TIE ROD FLEW OFF CAUSING THE THE CONSUMER TO BE PULLED TO THE SHOULDER OF THE ROAD. THE CONSUMER HAD NO BRAKES AND THE STEERING WHEEL LOCKED UP, THE VEHICLE WAS THROWN IN PARK IN ORDER TO STOP. THERE WAS ONE INJURY. *SCC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#567048August 9, 2002
SUSPENSION
WHILE TURNING INTO A PARKING LOT, THERE WAS A LOUD POP, CONSUMER PARKED THE VEHICLE, LOOKED UNDER THE FRONT OF THE VEHICLE AND SAW THE CLAMP THAT HOLDS THE STABILIZER BAR IN PLACE BROKE OFF THE FRAME OF THE VEHICLE, CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THAT THE PIECE WAS AN OPTIONAL PIECE AND THAT IT WAS SAFE TO DRIVE BACK HOME, BUT TO HAVE IT REPAIRED SOON, THE VEHICLE WAS THEN TAKEN TO THE LOCAL DEALER AND CONSUMER WAS INFORMED THAT THERE WAS NOTHING THAT COULD BE DONE, HOWEVER ANOTHER TECHNICIAN STATED THE ONLY WAY THE VEHICLE COULD BE REPAIRED WOULD BE TO SAW THE FRONT PORTION OF THE VEHICLE OFF AND WELD AND REPLACE THAT PORTION OR NISSAN WOULD HAVE TO SEND ANOTHER FRAME FOR THE VEHICLE, THE DEALER KEPT THE VEHICLE TO SEE WHAT COULD BE DONE, CONSUMER CONTACTED THE DEALERSHIP AND WAS INFORMED BY ANOTHER TECHNICIAN THAT THE SCREW THAT HOLDS THE CLAMP ON WAS POSSIBLY LOOSE AND SHOULD HAVE BEEN NOTICED FROM OIL CHANGES AND BY THE SCREW BEING LOOSE IT BROKE, THE TECHNICIAN STATED A CLAMP WOULD BE ORDERD AND HE WOULD UTILIZE ANOTHER PIECE OF MATERIAL AND DRILL 2 HOLES AND REPLACE THE CLAMP ENOUGH IN PLACE TO KEEP THE BAR IN PLACE, CONSUMER BELIEVES THE MECHANIC IS PERFORMING A PATCH UP JOB AND NOT CORRECTLY IDENTIFYING THE PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015449August 5, 2002
SUSPENSION:MULTIPLE AXLE, AIR BAGS
ABS LIGHT CAME ON WHILE DRIVING. VEHICLE WAS TAKEN TO DEALER WHO STATED REAR PASSENGER SIDE WHEEL WAS ABOUT TO FALL OFF. INNER SEAL ON AXLE BEARING HAD FAILED. CONSUMER NOTICED GEAR OIL AROUND REAR PASSENGER SIDE TIRE. VEHICLE AT DEALERSHIP AT THIS TIME.*AK CONSUMER STATES THAT NOW THE AIR BAG LIGHT HAS ILLUMINATED, DEALER STATED THAT THE CONTROL MODULE AND THE COIL WIRE FOR THE DRIVERS SIDE AIR BAG NEEDED TO BE REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765106August 2, 2002
STRUCTURE:FRAME AND MEMBERS
CLAMP THAT ATTACHES TO THE FRAME THAT HOLDS STABILIZER BAR IN PLACE BROKE OFF THE FRAME OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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