Nissan Versa Complaints (2010)

269 consumer complaints on file.

#10873166June 8, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE DRIVING 55 MPH, AN ABNORMAL SOUND EMITTED FROM THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHOCK ABSORBER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION WAS DEFECTIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871143May 27, 2016
AIR BAGS
AIR BAG RECALL AND COULD NOT CHECK VIN TO SEE IF RECALL WAS FOR MY MAKE MODEL AND YEAR TO SEE IF IT CAN BE REPAIRED IF IT IS AFFECTED NOT A COVER UP SO THEY DO NOT HAVE TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870522May 24, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. AFTER THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THE ENGINE MOUNT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864482May 11, 2016
STRUCTURE:BODY, ENGINE
AFTER DRIVING HOME FROM THE AIRPORT, WE NOTICED SOMETHING WAS NOT RIGHT. LESS THAN TWO DAYS LATER, I CAN BARELY DRIVE MY CAR WITHOUT RADIATING PAIN FROM EVERY LITTLE ROAD BUMP. TOOK MY CAR TO THE SHOP AND SHELLED OUT OVER A GRAND TO REPLACE BOTH FRONT SPRING/STRUTS. NOW, LESS THAN 2 MONTHS LATER, MY CAR IS MAKING A HORRIFIC RATTLING SOUND THAT SHAKES THE ENTIRE CAR AND I BELIEVE SOMETHING IS WRONG (OR EVEN MISSING) FROM MY EXHAUST PIPE CONNECTION. AFTER THIS, I DID SOME RESEARCH AND THE DARN SPRINGS WERE RECALLED IN OCTOBER OF 2015. MINE BROKE IN MARCH WITH LESS THAN 60000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862095April 28, 2016
TIRES, TIRES:TREAD/BELT
I HAVE ORDERED A PAIR OF TIRES FROM DISCOUNT TIRE DIRECT AND AFTER I PUT THEM ON THE CAR, I THOUGHT THEY ARE OK, SO I ORDERED ANOTHER PAIR. FEW MONTHS LATER ONE OF THE TIRES DEVELOPED UN-ROUND SHAPE AND IT WAS TORN FROM THE INSIDE. I HAVE CONTACTED DISCOUNT TIRE DIRECT, AND THEY FORCED ME TO PAY ANOTHER $14, AND I RETURNED THE BAD ONE AND THEY SENT ME ANOTHER ONE SAME MAKE AND MODEL. THIS WEEK I HAVE THE SAME PROBLEM AGAIN. ONE OF THE TIRES DEVELOPED THAT UN-ROUND SHAPE AGAIN. BOTH INCIDENTS HAPPENED ON OUR FAMILY CAR WHERE MY LITTLE KIDS ARE INSIDE THE CAR. THATS UNACCEPTABLE; IF ANY OF THESE DEFORMATIONS WOULD HAVE CAUSED THE TIRE TO EXPLODE, THAT WOULD HAVE CAUSED UNACCEPTABLE HARM TO MY FAMILY. THIS PRODUCT THREATENS THE WELL BEING OF MY FAMILY. AT THIS TIME I NO LONGER ACCEPT THIS PRODUCT AT ALL AND I DEMAND A FULL REFUND FOR ALL THE MONEY I HAVE PAID SO FAR. I HAVE ALL RECEIPTS, PHOTOS FOR THE FIRST TIRE, PHOTOS FOR THE SECOND TIRE, AND ALL 4 TIRES. NOTE: THE TIRES WRITEN ON THEM MILESTAR MS932 88H NSS-01-12F0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860947April 22, 2016
ENGINE, SUSPENSION, WHEELS
THIS IS A 2010 NISSAN VERSA. I BOUGHT THE CAR BRAND NEW. HAS 35K MILES ON IT. ALREADY REPLACED TRANSMISSION IN 2013. HAVE HAD NUMEROUS TIRE ISSUES THAT THE MECHANICS CAN'T SEEM TO FIGURE OUT, WHEN I TAKE IT TO THE DEALER, THEY WANT TO CHARGE HIGH DOLLARS AND THE ISSUE STILL EXISTS. TODAY WHILE BACKING STRAIGHT OUT OF MY DRIVEWAY I HEARD A HUGE BANG FOLLOWED BY THE CAR NOT MOVING FORWARD OR BACKWARDS. MY NEIGHBOR CAME OUT AND INFORMED ME THAT THE BALL JOINT ON THE RIGHT FRONT PASSENGER SIDE HAD SNAPPED. HE ALSO INDICATED THAT THIS SHOULDN'T HAPPEN TO A CAR FROM 2010 AND WITH SUCH LOW MILEAGE. THIS CAR HAS BEEN A NIGHTMARE AND MONEY PIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860047April 18, 2016
VEHICLE SPEED CONTROL
WHEN ACCELERATOR PEDAL DOES NOT ALWAYS GET CAR MOVING. THERE IS HESITATION. AT A STOP, PUT PRESSURE ON ACCELERATOR PEDAL, CAR DOESN'T MOVE, BUT THEN WILL ENGAGE AFTER A SOME SECONDS, AND JUMP FORWARD. I'VE BEEN AT A STOP EITHER STOP SIGN OR RED LIGHT AND IF ON A HILL, WILL ROLL BACKWARDS BECAUSE I CANNOT GET ANY ACCELERATION IN CAR. WHEN DRIVING ON HIGHWAY, WILL SOMETIMES STALL OUT, BUT WILL THEN PICK UP ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860155April 18, 2016
SUSPENSION
MY FRONT COIL SPRING BROKE ON ME. I INSPECTED IT AND IT CLEARLY LOOKS LIKE RUST DAMAGE FROM LACK OF RUST PROTECTANT. I SAW THERE IS A HUGE RECALL TO THE FRONT COIL SPRINGS OF NISSAN VERSAS AND THE ONLY REASON MY VEHICLE DID NOT QUALIFY IS BECAUSE SOMEHOW THE NHTSA DOESN'T CONSIDER NEBRASKA A 'WINTER STATE'. WE HAVE WINTER WEATHER JUST LIKE OTHER STATES THAT WERE INCLUDED IN THE RECALL(IOWA, MISSOURI) AND OUR STATE DOES USE PLENTY OF SALT ON OUR ROADS. IT SEEMS COMPLETELY RIDICULOUS THAT MY CAR WOULDN'T QUALIFY BECAUSE I'M IN NEBRASKA AND NOT IOWA OR MISSOURI. THE FACT THAT I HAD TO SPEND ALMOST $1K TO FIX THIS DOESN'T MAKE ANY SENSE WHEN THE MANUFACTUER'S DEFECT IS CLEARLY THE CAUSE. ALSO, IT FELT INCREDIBLY DANGEROUS WHEN THIS BROKE ON ME. I WAS DRIVING AND ALMOST LOST CONTROL OF THE VEHICLE COMPLETELY. I FELT LUCKY I EVEN MADE IT HOME AND TO THE DEALERSHIP FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854857April 11, 2016
AIR BAGS
TAKATA RECALL, MY VEHICLE WASN'T IN THE RECALL LIST BUT IT SHOULD BE. I WAS IN AN ACCIDENT AND MY PASSENGER SIDE AIRBAG WHERE I WAS SITTING DID NOT DEPLOY. I SUFFERED A CONCUSSION, CERVICAL STRAIN AND OTHER INJURIES FROM THE AIRBAG NOT DEPLOYING. POLICE REPORT NUMBER IS: A16-00409, INGHAM COUNTY SHERIFF- DELHI TOWNSHIP WAS AT THE SCENE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10846089March 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE DRIVER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SPIRAL CABLE ASSEMBLY AND THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,259.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837454February 22, 2016
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
WE LIVE IN VIRGINIA, WHILE MY 18 YEAR OLD WAS DRIVING OUT OF HIGH SCHOOL TO COME HOME HE FELT A HUGE BUMP COMING AROUND THE CORNER COMING HOME (THANK GOODNESS HE WAS CLOSE TO OUR NEIGHBORHOOD AND NOT IN THE HIGHWAY). HE STOPPED THE VEHICLE CLOSE TO THE HOUSE AND NOTICED THAT AS HE WAS TURNING THE COILS MUST HAVE HIT THE TIRE BUT DUE TO THE RUST UNDER THE CAR FROM THE SALT THE MUFFLER FELL OFF. THIS COULD HAVE CAUSE SOME SEVERE DAMAGE TO SOMEONE DRIVING BEHIND HIM IF HE WAS DRIVING FASTER OR IN THE HIGHWAY. I HAVE CALLED NISSAN COOPERATION FIRST TO EXPLAIN THE SITUATION. BUT SINCE NISSAN REPRESENTATIVE MADE A SPECTACLE OF HERSELF WHEN I TOLD HER I HAD CANCER AND ITS THE ONLY VEHICLE WE HAVE THAT MY SON TAKES ME TO APPOINTMENTS THEY UNAVOIDABLY HAVE BEEN AVOIDING TO CALL ME BACK.. SHE TOLD ME I DONT SOUND LIKE I HAVE CANCER!! I DIDNT CALL FOR IGNORANCE I CALLED TO HAVE MY ISSUE RESOLVED NOT TO HAVE MY CANCER THROWN IN MY FACE. THEY HAD MY CLAIM NUMBER #21697765 TRANSFERRED TO THEIR HEAD OFFICE DUE TO THE INSENSITIVITY AND THE ISSUE. THEIR HEAD OFFICE CALLS AND LEAVES ME MESSAGES AT THE WORST TIMES OF THE DAY AND NEVER CALLS ME BACK WHEN I CALL. I AM ADDING A PICTURE OF THE RUSTED MUFFLER AND THE DAMAGE IT COULD HAVE CAUSED MY SON AND HIS LIFE AND OTHERS ON THE ROAD! TRULY THIS IS IRRESPONSIBLE ON NISSAN'S PART!!! I HAVEN'T EVEN PASSED 67000 MILES ON MY CAR. PLEASE KNOW THAT ALLSTATE WAS CALLED AND ADVISED OF ISSUE ON FEB.17,2015 SAME DAY AS INCIDENT. MY REPRESENTATIVES NAME WAS SARAH AND SHE ADVISED ME TO CALL NISSAN AND THEY MUST SUPPLY A BETTER PART OR A BETTER VEHICLE DUE TO A LACK OF RESPONSE AND LACK OF SAFETY PARAMETER OF MY SONS LIFE AND IF I WAS I THE VEHICLE, MY LIFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822254January 26, 2016
SUSPENSION
PASSENGER SIDE FRONT COIL SPRING BROKE WHILE DRIVING ON A PAVED ROAD IN TOWN. THERE IS A KNOWN ISSUE WITH THESE SPRINGS, AND A RECALL IN PLACE, BUT MY STATE IS NOT COVERED BY THE RECALL (EVEN THOUGH OUR ROADS ARE SALTED IN NEBRASKA ALSO). THE COIL RUBBED ON THE TIRE, RUINING IT AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821281January 20, 2016
ENGINE
I HAD MY MECHANIC CHECK MY CAR AFTER I HEARD NOISE/VIBRATION COMING FROM THE CAR WHEN STOPPED AT A LIGHT. IT TURNS OUT THE MUFFLER IS RUSTING FROM THE MANIFOLD BACK: INCLUDING CATALYTIC CONVERTER, CENTER AND REAR MUFFLER, HARDWARE AND GASKETS AND THE HEAT SHIELD NEEDS SECURED. THE CAR IS JUST OVER 50,000 MILES, NOT A LOT AND NISSAN SHOULD BE REPLACING THIS FREE OF CHARGE BUT I WILL PROBABLY HAVE TO PAY FOR IT. THIS IS A DANGER AND THEY SHOULD BUILD THEIR PARTS BETTER TO HANDLE ROAD SALT IN THE WINTER MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820321January 14, 2016
SUSPENSION
MY FRONT COIL SPRING BROKE WHILE DRIVING; VERY DANGEROUS. I HAD IT TOWED TO A LOCAL MECHANIC. IT IS STILL IN THE SHOP. TONIGHT I FOUND YOUR RECALL WEBSITE AND LEARNED THE FRONT COIL SPRINGS ARE LISTED FOR RECALL. I NEVER RECEIVED NOTIFICATION FROM NISSAN ABOUT THE RECALL. I SUSPECT THEY ARE NOT NOTIFYING CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819079January 8, 2016
STEERING
POWER STEERING SYSTEM FAILURE. COMPUTER CAN'T TALK TO PART AND WILL POWERSTEERING WILL WORK ON AND OFF. THE CAR'S P.S. FAILED, THEN THE MECHANIC STARTED IT, STILL NO P.S., THEN WHEN CAR WAS RESTARTED AGAIN THE POWERSTEERING WORKED FINE. CAR WAS STATIONARY AND WHEN CAR WAS PUT IN GEAR PROBLEM WAS DISCOVERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817401January 2, 2016
SUSPENSION
WHILE PULLING OUT OF A GAS STATION, I WAS TURNING RIGHT ONTO A ROAD AT APPROXIMATELY 20MPH WHEN I HEARD A LOUD POP NEAR THE FRONT RIGHT OF THE CAR. THE CAR WOULD SHIFT TOWARDS THE RIGHT WHEN BREAKING. I DIDN'T INITIALLY SEE ANYTHING WRONG AND HAD TO CONTINUE DRIVING IT. WHEN WE CALLED LOCAL NISSAN DEALERSHIPS, THEY WANTED TOO MUCH TO JUST SIMPLY PUT TUE CAR UP ON A LIFT TO DIAGNOSE THE ISSUE. TOOK IT TO A SMALL LOCAL SHOP, AND HAD IT PUT ON A LIFT. THE SUBFRAME HAD A BUSHING BREAK AND SEPARATE FROM THE MAIN BODY OF THE CAR, CAUSING THE WHOLE SUBFRAME TO MOVE FREELY. AFTER HAVING HAD REMOVED THE SUBFRAME, IT SHOWED ENOUGH CORROSIVE RUST THAT IT APPEARED TO COME OFF OF A CAR THAT SAT UP IN NORTHERN STATES FOR WAY TOO LONG, BEEN DRIVEN ON SALT ROADS, OR EXPOSED TO SALT FOR APPROXIMATELY 15-20 YEARS. I AM THE ORIGINAL OWNER OF THE CAR, AND HAVE NEVER LEFT THE STATE OF FLORIDA IN THE FIVE YEARS I'VE OWNED IT. I BOUGHT THE CAR WITH ONLY 8 MI ON IT AND THE PART FAILED AT APPROXIMATELY 117,000MI. NISSAN REFUSED TO DO ANYTHING WHEN I CALLED THE LOCAL DEALERSHIP, HOWEVER THIS RUST DID NOT JUST SHOW UP IN THE LAST 17,000MI PAST MY EXTENDED WARRANTY. THE LOCAL NISSAN DEALERSHIP, AND TWO OTHER SHOPS HAVE HAD TO DO OIL CHANGES, AND NOT ONCE WAS THIS ISSUE BROUGHT TO MY ATTENTION. IT DID NOT JUST SHOW UP OVERNIGHT, AND IN NO WAY WITHIN THE LAST 17-20,000 MI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816329December 27, 2015
UNKNOWN OR OTHER
THE METAL HEAT SHIELD PLATE SEPARATING MUFFLER AND FUEL TANK (?) IS DETACHED FROM THE BODY OR FRAME BY CORROSION (OF THE SCREWS). IT NOT ONLY MAKE SEVERE RATTLLING NOISE WHENEVER ENGINE RUNS BUT ALSO MAY CAUSE FIRE AND EXPLOSION IF THE PLATE IS COMPLETELY LOST WHILE THE CAR IS DRIVEN ON THE ROAD. THE PLATE IS NOW BARELY HUNG ON THE MUFFLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795045November 20, 2015
FUEL/PROPULSION SYSTEM
CAR IN MOTION ON NJ STATE HIGHWAY 94, SPARTA, NJ. CAR HAD 39K MILES. THE FUEL PUMP FAILED ON A TWO-LANE HIGHWAY WITH NO SHOULDERS, BUT WAS ABLE TO PULL OVER INTO SOMEONE'S DRIVEWAY. IT WAS A SUNDAY AFTERNOON, 8/30/2015, BUT WAS ABLE TO GET TOWED THROUGH AAA. SITUATION WAS DANGEROUS BECAUSE IT IS A BUSY HIGHWAY. A FUEL PUMP FAILURE OCCURS WITHOUT WARNING, IS DANGEROUS, AND SHOULD NOT OCCUR IN A VEHICLE THAT HAS A NISSAN DEALER'S REGULAR SERVICE RECORD, IS UNDER 40K MILES, AND DRIVEN ONLY BY TWO PEOPLE IN THEIR 70'S. RECEIPT FOR REPAIRS IS AVAILABLE IF REQUESTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794845November 19, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAING NUMBER: 15V573000 (SUSPENSION) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788782November 6, 2015
SUSPENSION
IN MAY 2015 THE RIGHT SIDE FRONT SUSPENSION COIL SNAPPED. I HAD IT REPLACED AT A NISSAN DEALER AT A COST OF $270.26. ON OCT 22, 2015 THE LEFT SIDE FRONT SUSPENSION COIL SNAPPED. IT TOOK THE NISSAN DEALER NEARLY 2 WEEKS TO GET THE PART AND REPLACE IT, AT COST OF $401.93. THE CAR WAS SITTING IN A PARKING LOT THE FIRST TIME AND WAS SITTING IN MY DRIVEWAY THE 2ND TIME. THE BROKEN PART WAS FOUND ON THE GROUND AT THESE LOCATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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