Nissan Versa Complaints (2009)

504 consumer complaints on file.

#11024198September 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT SHE NEVER RECEIVED RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THROUGH THE NHTSA.GOV WEBSITE, THE CONTACT FIRST LEARNED ABOUT HER VEHICLE BEING INCLUDED IN THE RECALL. THE CONTACT CALLED GIRARD NISSAN IN GROTON, CT ABOUT THE RECALL AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT PROVIDE A REPAIR TIMEFRAME. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023829September 17, 2017
ENGINE
ENGINE COMPLETELY STALLED FOUR SEPARATE TIMES WHILE DRIVING ON FREEWAY AT FREEWAY SPEEDS. WITHOUT WARNING, TOTALLY LOST POWER AND HAD TO COAST TO THE EMERGENCY LANE. AT FIRST, ENGINE WOULD RESTART, COUGH AND SPUTTER, THEN DIE. AFTER ABOUT TEN MINUTES, HOWEVER, IT RESTARTED LIKE NORMAL AND IT WAS LIKE NOTHING HAPPENED. DROVE FINE FOR MONTHS UNTIL IT HAPPENED AGAIN. AND AGAIN. AND AGAIN. THIS STARTED OCCURRING WHEN THE VEHICLE HAD ABOUT 85,000 MILES. TOOK VEHICLE TO DEALER AFTER LAST INCIDENT (ABOUT 95,000 MILES) AND THEY SAID THEY RAN COMPLETE DIAGNOSTIC TESTS, BUT COULD NOT FIND THE PROBLEM. ADVISED ME TO HAVE VEHICLE BROUGHT IN NEXT TIME IT STALLS (BUT THE PROBLEM APPEARS TO BE TRANSITORY). I AM AFRAID TO DRIVE THE CAR ON THE FREEWAY AND CONSIDER MYSELF LUCKY I DIDN'T GET REAR-ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022180September 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT STRUCK A COYOTE. THE DRIVER'S SIDE AIR BAG IN THE STEERING WHEEL AND PASSENGER SIDE AIR BAG DEPLOYED WITH FORCE. A WHITE CLOUDY SUBSTANCE EMITTED INTO THE VEHICLE IMPACTING THE DRIVER'S AND THE CONTACT'S VISION. THE DRIVER WAS NOT INJURED. THE CONTACT (FRONT PASSENGER) SUSTAINED INJURIES TO THE LEFT ARM, HANDS, AND NERVE DAMAGES DUE TO THE FORCE AND WAS UNABLE TO DETERMINE IF METAL FRAGMENTS EMITTED INTO THE VEHICLE AS WELL. THE VEHICLE WAS TOWED TO A YARD AND THEN TO A REPAIR CENTER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. A POLICE REPORT WAS FILED. AN INDEPENDENT INSPECTOR INDICATED THAT THEY WERE UNABLE TO DETERMINE NEGLIGENCE. THE VEHICLE WAS INCLUDED, BUT THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 16V349000 (AIR BAGS) 17V449000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS LATER NOTIFIED OF THE FAILURE TO DETERMINE IF THEY COULD INVESTIGATE THE FAILURE. THE FAILURE MILEAGE WAS 46,720. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11021193September 2, 2017
AIR BAGS
TAKATA RECALL. RECEIVED NOTICE ABOUT THIS RECALL IN MARCH 2017. NOTICE SAID PARTS WOULD BE IN BY THE END OF APRIL 2017. CALLED 6/2/17 AND WAS TOLD PARTS WOULD BE IN BY END OF JUNE. NEXT TIME TOLD END OF JULY. IT IS NOW SEPTEMBER AND STILL WAITING ON PARTS. I NEVER EXPECTED SUCH A SERIOUS RECALL COULD TAKE SO LONG. THANK GOD I'M NOT SENDING A COMPLAINT TELLING YOU THE AIR BAG RUPTURED AND MY SON IS DEAD BECAUSE OF IT. TO HAVE TO WORRY EVERY TIME THE CAR IS USED THAT HE WILL BE SERIOUSLY INJURED OR WORSE, IS UNACCEPTABLE IN THIS DAY AND AGE. FEEL AT THIS POINT, THAT NISSAN SHOULD PROVIDE ANOTHER VEHICLE FOR HIM TO DRIVE INSTEAD OF HAVING HIM BE AT RISK OF DYING FROM THIS FAULTY AIRBAG THAT CAN RUPTURE EVEN AT HIGH TEMPERATURES AND HUMIDITY. IT DOESN'T EVEN HAVE TO BE AN ACCIDENT. WHERE IS CUSTOMER SERVICE WITH THIS COMPANY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020896August 31, 2017
AIR BAGS
TAKATA RECALL, NEVER NOTIFIED OF 1ST PASSENGER SIDE RECALL, MUCH LESS THE NEW DRIVER SIDE RECALL. NO PARTS FOR DRIVERS SIDE AIRBAG. ARE WE SUPPOSED TO DRIVE A VEHICLE THAT MAY EXPLODE AND SEND METAL IN TO US?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016269August 18, 2017
AIR BAGS
RECALL 17V-028 I RECEIVED A RECALL NOTICE PERTAINING TO THE FRONT PASSENGER AIRBAGS. THE MESSAGE SAID THAT THE NEW PARTS SHOULD BE AVAILABLE BY THE END OF APRIL 2017. TO THIS DAY, AUGUST 18TH, 2017, I HAVE RECEIVED NO FURTHER NOTICE TO LET ME KNOW THAT THE NEW PARTS ARE AVAILABLE. THIS IS VERY SERIOUS AND I FEEL THAT IT'S IMPORTANT TO HAVE THIS MATTER TAKEN CARE OF IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014939August 13, 2017
UNKNOWN OR OTHER
TAKATA RECALL PASSENGER AIRBAG ONE ON RECALL LIST, POSSIBLY DRIVER'S IS NOT SAFE ACCORDING TO THE SAFETY OF SAFECAR..GOVERNMENT DAD 81 HAS TO SIT IN BACK AND MY SIDE COULD HURT OR KILL ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014747August 11, 2017
AIR BAGS
APPARENTLY THERE WAS A RECALL AND I JUST FOUND OUT THROUGH A STORY POSTED ON FACEBOOK. I WANT TO KNOW WHEN AND HOW I CAN GET THIS FIXED AS I DO LIVE IN A HIGH HUMIDITY STATE (FLORIDA) AND HOW WILL I BE COMPENSATED UP TO $500 AS THE LAWSUIT AGREED. I HAD NO CLUE ABOUT THE PASSENGER NOT THE DRIVERS AIRBAGS UNTIL TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014227August 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO KEN GARFF NISSAN RIVERDALE (801-781-4500 LOCATED AT 615 W RIVERDALE RD, RIVERDALE, UT 84405) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT WAS PROVIDED A LOANER VEHICLE AND WAS REQUIRED TO SIGN A CONTRACT TO STORE THE VEHICLE FOR SIX TO NINE MONTHS. THE CONTACT HAD TO SIGN THE CONTRACT EACH MONTH AND WAS INFORMED NOT TO DRIVE THE VEHICLE UNTIL THE RECALL WAS COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER ESCALATED THE ISSUE TO SOMEONE ELSE, BUT HAD NOT HEARD ANYTHING. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014014August 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 17V028000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED THE BENSON NISSAN DEALER LOCATED IN AN UNKNOWN CITY IN SOUTH CAROLINA WHO INFORMED THE CONTACT THAT SHE WOULD RECEIVE A SECOND NOTICE WHEN PARTS WERE AVAILABLE. THE CONTACT ATTEMPTED TO CALL THE MANUFACTURER, BUT WAS UNABLE TO SPEAK WITH ANYONE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013290August 6, 2017
AIR BAGS
CALLED DEALERSHIP NUMEROUS TIMES TO GET THE RECALLED AIRBAGS FIXED WITH NO RESPONSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011590July 30, 2017
ENGINE
EXHAUST FAILURE AT REAR FLANGE. POSSIBLE MUFFLER DETACHMENT RESULTING IN A CAR ACCIDENT. VEHICLE UNDER 100,000KM... NOTE, I WILL NEVER BUY ANOTHER NISSAN, SO MANY EXHAUST FAILURE COMPLAINTS. NISSAN DOES NOT ACKNOWLEDGE ANY EXHAUST ISSUES, NO RECALLS... VERY UNSATISFACTORY CUSTOMER SERVICE. CONTACT ME PERSONALLY FOR FULL PICTURES VIDEO AND ADDITIONAL INFORMATION. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010056July 22, 2017
AIR BAGS
I STILL HAVE NOT RECEIVED ANY NOTIFICATION FROM NISSAN TO BRING MY CAR IN TO FIX AIR BAG PROBLEM. I NOTICED IT WAS RECALLED JAN 2017 AND STATES NO REMEDY. IT HAS BEEN VERY HUMID IN PITTSBURGH PA THIS SUMMER. AND AGIN I NOTICE RECALL FOR JULY 2017. IF SOMETHING HAPPENS TO MY FAMILY WHEN DRIVING THIS CAR OR A PASSENGER. THERE WILL BE A LAWSUIT AGAINST NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005008July 13, 2017
SUSPENSION
THIS CAR HAS THE NHTSA RECALL 15V-573 , WHICH IS FOR THE FRONT SPRING SUSPENSION. YOU GUYS HAVE TO DO THE REAR RECALL FOR THE REAR SPRINGS BECAUSE THEY'VE RUSTED. LIKE IN MY CAR, THEY'RE RUSTED AND IT ONLY HAS 56,890 MILES. SO MY CAR IS HAVING PROBLEMS WITH THE REAR SPRINGS. I'M SENDING THE PICTURES THAT I TOOK. THANKS SO MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001739June 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE SEVERAL MONTHS AGO AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001429June 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V028000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ROTHROCK NISSAN DEALER, ON 1648 PLAZA LANE, ALLENTOWN PA 18104, WHERE IT WAS INFORMED THAT THE REMEDY PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994537June 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO PEDDER NISSAN (200 CARRIAGE CIR, HEMET, CA 92545) WHO STATED THAT THE REPAIR PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO MAKE AN APPOINTMENT WITH A DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992450May 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V028000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO MONTROSE NISSAN (1455 N HERMITAGE RD, HERMITAGE, PA 16148) WHO STATED THAT THEY WOULD INSPECT THE VEHICLE TO DETERMINE IF IT NEEDED THE REPAIR; HOWEVER, THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONTACTED THE DEALER TO INFORM THEM TO REPAIR THE VEHICLE REGARDLESS OF WHETHER THE CONTACT RECEIVED A SECOND LETTER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992071May 29, 2017
ENGINE
EXHAUST BECAME VERY LOUD, RATTLING, ETC. VERIFIED THAT THE FLANGE ON THE MUFFLER HAD RUSTED OFF AT THE WELDS. MUFFLER HANGERS HELD THE MUFFLER IN PLACE. NOT ABLE TO COMMENT AS TO WHETHER OR NOT ANY DRIVERS OR PASSENGERS SUFFERED FROM C02 RELATED HEALTH OR BREATHING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992021May 28, 2017
AIR BAGS
TAKATA RECALL--I RECEIVED AN "INTERIM" NOTICE MAYBE AN ENTIRE YEAR AGO REGARDING A RECALL OF MY VEHICLE DUE TO AN ISSUE WITH THE PASSENGER AIR BAG. I WAS TOLD IN THIS NOTICE THAT I SHOULD NOT ALLOW ANYONE TO RIDE IN THE PASSENGER'S SEAT OF MY CAR DUE TO A PROBLEM WITH THE AIR BAG THAT MAY CAUSE ITS INFLATOR TO "RUPTURE OR DEPLOY ABNORMALLY, RESULTING IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH." I WAS TOLD TO WAIT FOR AN INVITATION TO REPAIR LETTER, BUT IT HAS BEEN A VERY LONG TIME AND I'VE HEARD NOTHING FURTHER FROM THE DEALER ABOUT THIS PROBLEM OR THIS INTERIM NOTICE. I HAVE TO BE ABLE TO DRIVE MY CAR. ASKING ME NOT TO ALLOW PASSENGERS TO RIDE IN THE PASSENGER SEAT FOR AN ENTIRE YEAR WHILE WAITING ON PARTS IS NOT FEASIBLE. IF THIS ISSUE IS AS SERIOUS AS WAS ADVISED IN THE LETTER, I THINK SOMETHING ELSE SHOULD HAVE BEEN DONE IN THE INTERIM. EVEN JUST COMMUNICATING THE REASON FOR THE DELAYS FROM THE MANUFACTURER WOULD BE SOMETHING. OR EXPLAINING WHY TURNING OFF THE PASSENGER AIRBAG IS OR IS NOT A GOOD TRADE-OFF FOR KEEPING IT ON, AND RISKING THAT THE AIRBAG WILL DEPLOY IMPROPERLY AND MAIM OCCUPANTS OF MY CAR. THIS ISSUE SOUNDS SCARY AND I HAVEN'T BEEN PROVIDED WITH MUCH PERTINENT INFORMATION FROM THE DEALER ABOUT IT, LET ALONE ANY POTENTIAL OPTIONS ASIDE FROM WAITING AND DREADING MY PASSENGER AIRBAG DEPLOYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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