Nissan Versa Complaints (2009)

504 consumer complaints on file.

#10765677October 26, 2015
SUSPENSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
2009 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO VEHICLE COIL SPRINGS FRACTURE ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING, SHE HIT A SMALL POTHOLE AND HEARD A LOUD BANG. THE CONSUMER AND HER HUSBAND THOUGHT IT WAS A FLAT TIRE, BUT AFTER PULLING OVER, THEY DID NOT SEE ANYTHING. THEY CONTINUED TO DRIVE, BUT THEN THEY HEARD ANOTHER STRANGE NOISE AND SMELLED BURNING RUBBER. BY THE TIME THE CONSUMER PULLED INTO THE DRIVEWAY, THE TIRE ON THE FRONT PASSENGER SIDE WAS BURNING. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE CONSUMER WAS INFORMED BOTH FRONT SPRINGS WERE BROKEN ON THE RIGHT SIDE. THE CONSUMER STATED A COUPLE OF YEARS AGO, THE LEFT REAR SPRING WAS REPLACED. ALSO, THE MUFFLER WAS REPLACED TWICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782542October 15, 2015
STEERING
RECENTLY THE POWER STEERING OF MY NISSAN VERSA 2009 HAS STARTED MAKING ANNOYING NOISE WHEN I MADE TURN.OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781620October 13, 2015
SUSPENSION
MY PASSENGER SIDE FRONT SPRING BROKE AND SPEARED MY TIRE, LUCKILY WHILE I WAS PARKING. WHEN I GOT IT TOWED TO THE MECHANIC, THEY SHOWED ME THAT THE LEFT SPRING WAS CRACKED AND READY TO BREAK AS WELL. I HAD TO PAY TO HAVE BOTH REPLACED. MECHANIC INFORMED ME THAT THIS IS A KNOWN ISSUE. I'M VERY CONCERNED THAT THIS MIGHT HAPPEN AGAIN WHILE I'M DRIVING WITH MY 8 YEAR OLD IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780420October 6, 2015
POWER TRAIN
TRANSMISSION FAILED WHILE DRIVING ON MAIN ROAD UPHILL, CAR ROLLED INTO ONCOMING TRAFFIC WITHOUT AND WAY TO STOP. ROLLED CAR (BACKWARDS DOWN HILL) INTO CLOSEST PARKING LOT. DEALERSHIP CONFIRMED A FAILED TRANSMISSION. NISSAN IS AWARE OF ISSUES WITH THIS TRANSMISSION BUT WILL NOT RECALL OR MAKE ETHICAL ROUTE TO KEEP CONSUMER SAFETY A PRIORITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779481October 3, 2015
SUSPENSION
FRONT DRIVERS SIDE SPRING BROKE WHILE CAR WAS PARKED IN DRIVEWAY. FOUND LOWER PART OF THE COIL SPRING ON THE GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779429October 2, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE AT A COMPLETED STOP, THE CONTACT HEARD A LOUD ABNORMAL POPPING NOISE UNDER THE VEHICLE. THE CONTACT GOT OUT TO INSPECT THE VEHICLE AND NOTICED THAT THE COIL SPRING FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778558September 29, 2015
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT DRIVER SIDE COIL SPRING FRACTURED AND FLATTENED THE TIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762845September 10, 2015
SUSPENSION
I WAS PULLING OUT OF THE DRIVEWAY AND HEARD A LOUD SCRATCHING NOISE AND THEN MY TIRE WENT FLAT. CUT THE INSIDE OF THE TIRE. 2 WEEKS LATER WENT TO MY MECHANIC FOR SOMETHING ELSE AND HE SAID THE REAR SPRING WAS BROKE AND SO WAS THE OTHER FRONT. GRATEFUL THAT NOTHING HAPPENED WHILE DRIVING AT HIGHER SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762120September 8, 2015
SUSPENSION
AS I WAS DRIVING, SUDDENLY MY TIRE BLEW. THERE WAS A LOAD NOISE. I HAD TO PULL OVER RIGHT AWAY. WHEN WE TOOK THE TIRE OFF THERE WAS A GASH SURROUNDING THE ENTIRE TIRE. WHEN I WENT TO GET NEW TIRES, I WAS TOLD THAT THE SPRING WAS BROKEN AND THAT IT WAS THE CAUSE OF MY TIRE BLOWING. THEY SAID IT WAS VERY UNUSUAL FOR A SPRING AND STRUT TO HAVE TO BE REPLACED WITH MY CAR BEING NOT THAT OLD WITH NOT THAT MANY MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761725September 4, 2015
SUSPENSION
PULLING OUT OF PARKING LOT AFTER WORK AND HEARD A LOUD CLUNK FROM FRONT OF CAR. RIGHT SIDE OF CARE WAS SITTING LOWER THEN LEFT SIDE, MECHANIC SAID SPRING BROKE. SAME THING HAPPENED 2 WEEKS AGO TO OTHER SIDE OF CAR AND HAD THAT FRONT SPRING AND STRUT REPLACED AND CAR ALIGNED. IF THIS IS HAPPENING FREQUENTLY, WHY NO RECALL. WILL HAVE THE REAR COIL SPRINGS CHECKED WHEN I GET THE CAR INSPECTED BUT AFTER THESE 2 REPAIR BILLS AND OF COURSE MY WARRANTLY HAD RUN OUT AND I DID NOT EXTEND. WHO WOULD THINK THAT A CARE I BOUGHT NEW, WELL MAINTAINED AND WITH ONLY 22000 MILES WOULD HAVE THIS HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759448August 26, 2015
SUSPENSION
AFTER DROPPING MY VEHICLE AT THE DEALER FOR OTHER SERVICE, I WAS NOTIFIED THAT THE LEFT FRONT SPRING WAS BROKEN, AND THAT THE AXLE BOOT WAS LEAKING. BOTH NECESSITATED REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759008August 24, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IGNITION LOCK CYLINDER FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749655August 19, 2015
SUSPENSION
MY CAR WAS AT JONES JUNCTION NISSAN ON 1/31/15 FOR A ROUTINE OIL CHANGE AND BRAKE PAD REPLACEMENT. WHEN THE TECH LOWERED THE CAR FROM THE LIST THE SHOCK COIL ON THE DRIVER SIDE SNAPPED. WE REPLACED IT AND THOUGHT IT WAS A FLUKE ACCIDENT. 8 MONTHS LATER ON 8/10/15, AT SOME POINT WHILE MY CAR WAS SITTING IN THE COMPANY PARKING LOT OF MY WORK BUILDING THE PASSENGER SIDE SHOCK COIL SNAPPED. I DIDN'T NOTICE THE ISSUE UNTIL PULLING OUT OF THE PARKING LOT AND HEARING THE SOUND OF METAL ON METAL. ONCE THE CAR WAS TOWED TO JONES WE SAW IT WAS THE OTHER COIL SNAPPING. WHILE MAKING REPAIRS WE DISCOVERED THAT NISSAN HAS ALMOST 100 REGISTERED COMPLAINTS FOR THESE COILS SNAPPING. YOU CAN ADD ME TO THE LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749330August 18, 2015
SUSPENSION
DRIVER SIDE FRONT COIL SPRING BROKE WHILE DRIVING, RUBBING FRONT TIRE, TOWED TO NISSAN DEALER 07-31-15 - TAMAROFF NISSAN - SOUTHFIELD, MI. CAR HAS ONLY SLIGHTLY MORE THAN 25,000 MILES, ASKED NISSAN DEALERSHIP IF THIS WAS A RECALL OR AN ISSUE PART, THEY SAID NO, AND THAT THIS REPAIR WAS NOT COVERED, I ASKED THAT IT BE REFERRED TO NISSAN CORPORATE CUSTOMER SERVICE, WHICH THEY DID. I DID NOT HEAR BACK FROM NISSAN CORP. CUSTOMER SERVICE UNTIL 08-14-15 NOTING THE COIL SPRING REPLACEMENT WAS NOT COVERED, AND THAT MY REQUEST WAS DENIED. I AGAIN ASKED THAT IT BE ESCALATED TO THE NEXT SUPERVISOR LEVEL FOR REVIEW. AS OF THIS DATE MY CAR IS STILL AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748890August 15, 2015
SUSPENSION
I WAS ROUTINELY PULLING INTO MY DRIVEWAY, AND I HEARD A SINGLE PING/KNOCK SOUND, IMMEDIATELY FOLLOWED BY A GRINDING NOISE, COMING FROM THE FRONT RIGHT OF THE CAR. THE CAR INSTANTLY BECAME DIFFICULT TO MANEUVER. UPON IMMEDIATE INSPECTION, I COULD SEE THAT THE LOWER PART OF THE COIL SPRING HAD BROKEN CLEANLY. THE REMAINING PORTION OF THE SPRING HAD COME AWAY FROM THE METAL RESTRAINING PLATE, AND WAS EXTENDING AGAINST THE INSIDE TOP PART OF THE TIRE. THE METAL DID NOT PUNCTURE THE TIRE, BUT IT IS SIGNIFICANTLY INDENTING THE RUBBER. THE CAR IS NOT DRIVEABLE. FURTHERMORE, THE LEFT COIL SPRING, IN THE SAME RELATIVE PLACE, SHOWS SIGNIFICANT CORROSION, AND DOES NOT LOOK SAFE FOR DRIVING. COIL SPRINGS ARE EXPECTED TO LAST THE LIFETIME OF A CAR-- ESPECIALLY ONE WELL CARED FOR AND DRIVEN IN ALMOST IDEAL CONDITIONS, LIKE MINE. I HAVE NEVER HAD A COIL SPRING BREAK ON ME. THIS IS NO COINCIDENCE, AS THE SECOND ONE APPEARS TO BE FAULTY AS WELL. I CAN ONLY FEEL GRATEFUL THAT THIS DIDN'T HAPPEN WHILE I WAS DRIVING WITH MY FAMILY ON THE HIGHWAY. HAS THIS OCCURRED ON THE HIGHWAY, THE TIRE WOULD HAVE SURELY BLOWN OUT, AND I WOULD HAVE LOST CONTROL OF THE VEHICLE. NISSAN NEEDS TO STEP UP AND RECALL THESE SPRINGS BEFORE SOMEONE LOSES THEIR LIFE! I WILL NEED TO HAVE MY SUSPENSION REPAIRED, AS WELL AS POSSIBLY MY FRONT RIGHT TIRE. I WHOLLY EXPECT NISSAN TO PICK UP THE TAB FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746567August 5, 2015
VEHICLE SPEED CONTROL
SUDDEN, UNEXPLAINED ACCELERATION FROM 40 TO 60MPH. CAR WAS UNRESPONSIVE TO BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745812August 3, 2015
SUSPENSION
BOTH FRONT SPRINGS SHATTERED, AND PARTS OF THE SPRINGS WERE LOOSE AROUND THE STRUTS AND FELL OFF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745272July 31, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 5 MPH, A LOUD ABNORMAL SOUND EMITTED FROM THE VEHICLE AND THE STEERING BECAME DIFFICULT TO STEER. THE VEHICLE WAS MERGED OVER TO A GAS STATION WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FRONT SHOCK ABSORBER SPRING FAILED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. ...UPDATED 11/04/15 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745274July 31, 2015
SUSPENSION
MY WIFE HAD JUST BACKED OUT OF THE DRIVEWAY AND STARTED DRIVING DOWN OUR ROAD. JUST AS SHE STARTED SHE HEARD A LOUD NOISE AND THE CAR STEERING BECAME DIFFICULT. THERE IS A SERVICE STATION 1/8TH MILE FROM OUR HOUSE. SHE DROVE THE CAR EXTREMELY SLOWLY (5MPH) TO THE STATION AND HAD THE MECHANIC CHECK THE CAR. THE MECHANIC TURNED THE STEERING WHEEL AND ONE OF THE FRONT SUSPENSION SHOCK ABSORBER SPRINGS FELL OUT OF THE CAR - BROKEN INTO TWO PIECES. IT HAD FATIGUED AND CATASTROPHICALLY FAILED. THE MECHANIC INFORMED HER THAT SHE WAS VERY LUCKY THIS DID NOT HAPPEN WHEN SHE WAS DRIVING NORMAL SPEED AS IT COULD HAVE SLICED THE TIRE AND CAUSED A BLOW OUT AT HIGH SPEED. I CALLED NISSAN CONSUMER AFFAIRS TO REPORT THE INCIDENT AND THEY INFORMED ME THERE WAS NO RECALL FOR THIS ISSUE AND THAT SINCE THE CAR WAS NO LONGER UNDER WARRANTY THE REPAIR COST WAS MY RESPONSIBILITY. IT COST APPROX $650 TO REPLACE BOTH FRONT SUSPENSION UNITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744917July 30, 2015
STEERING
CLUNK SOUND COMING FROM STEERING COLUMN WHEN MAKING RIGHT OR LEFT TURNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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