Nissan Versa Complaints (2012)

486 consumer complaints on file.

#11013894August 9, 2017
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE, AIR BAGS, ELECTRICAL SYSTEM:HORN
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT THE HORN FAILED TO FUNCTION PROPERLY AND, MONTHS LATER, THE AIR BAG INDICATOR ILLUMINATED. THE DEALER (AUTOCOM NISSAN OF CONCORD, 1290 CONCORD AVE, CONCORD, CA 94520, (925) 275-5634) STATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE THE SOLUTION FOR THE REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012464August 3, 2017
AIR BAGS
I WAS NOTIFIED MONTHS AGO THAT MY CAR WAS RECALLED BECAUSE SENSOR PINS MAY HAVE DETERIORATED AND THAT CLOSING CAR DOOR COULD CAUSE UNEXPECTED DEPLOYMENT OF AIRBAGS WITH INJURY OR DEATH AS A RESULT. I CANNOT GET DEFINITIVE INFORMATION FROM THE DEALERSHIP AND MY LETTER OF COMPLAINT TO NHTSA DATED 5/30/17 HAS NOT BEEN ACKNOWLEDGED OR ANSWERED. I AM QUITE UPSET AT THE PROSPECT OF MYSELF AND/OR A PASSENGER BEING KILLED OR INJURED BY FLYING SHRAPNEL IF MY SENSORS DESIGNED WITH INCOMPATIBLE METALS ARE COMPROMISED. I AM EVEN MORE UPSET THAT I AM FORCED TO DRIVE THIS TIMEBOMB AND THAT I AM UNABLE TO FIND OUT WHEN THIS HORRIBLE SITUATION WILL BE RECTIFIED. THE WHOLE PROCESS IS UNSETTLING, DISGUSTING, AND FRUSTRATING ESPECIALLY SINCE I AM FORCED TO FEEL STRESSED EVERY TIME I DRIVE AND EVERY TIME I TRY TO GET INFORMATION LET ALONE REPAIR. WHO CARES? MY FAMILY DOES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011146July 27, 2017
AIR BAGS
UPON STARTING VEHICLE ONE DAY IN MAY 2017, AIRBAG ALERT BEGAN TO FLASH WHILE DRIVING. AFTER LOOKING INTO CURRENT RECALLS USING THE VIN, I LEARNED OF AN AIRBAG RECALL THAT APPLIED TO MY VEHICLE. I TOOK MY VEHICLE TO AN AUTHORIZED NISSAN SERVICE CENTER TO HAVE THE AIRBAG ISSUE CORRECTED. I PICKED UP MY VEHICLE AND WAS TOLD THAT THE AIRBAG RECALL ISSUE HAD BEEN SERVICED. AFTER DRIVING OFF THE NISSAN SERVICE LIGHT I NOTICED THE AIRBAG SENSOR STILL FLASHING SO DROVE BACK TO ASK ABOUT THE ALERT. I WAS THEN TOLD THAT I DIDN'T HAVE FUNCTIONING AIRBAGS, IF I GOT INTO AN ACCIDENT THEY WOULD NOT DEPLOY. ONLY BECAUSE I RETURNED AND QUESTIONED THE SERVICE TEAM, DID I FIND OUT THAT THIS AIRBAG ISSUE WAS STILL PRESENT. THE NISSAN SERVICE TEAM DENIED RESPONSIBILITY OF FIXING THE ISSUE OR EVEN LOOKING INTO IT TO SEE IF IT MAY BE RELATED TO THE AIRBAG DEFECT. SINCE MALFUNCTIONING AIRBAGS COULD RESULT IN SERIOUS INJURY OR DEATH, I THINK THIS ISSUE SHOULD BE INVESTIGATED. THE NISSAN SERVICE TEAM COMPLETELY NEGLECTED TO INFORM ME OF NONFUNCTIONAL AIRBAGS BEFORE RETURNING MY VEHICLE TO ME AND I FIND THIS ISSUE VERY ALARMING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010295July 24, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V144000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2017. AFTER CONTACTING THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/07/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005015July 13, 2017
FUEL/PROPULSION SYSTEM
THE CAR WOULD CONTINUE TO STALL IN EXTREME TEMPERATURES WE BROUGHT THE NISSAN IN MULTIPLE TIMES FOR SERVICE WITH REGARDS TO THE PROBLEM AND THEY WOULD JUST ADVISE US TO USE HIGHER OCTANE FUEL THIS DID NOT REMEDY THE PROBLEM THEY THEN CLAIMED IT NEEDED A NEW FUEL PUMP THE CAR WAS STALLED IN THE MIDDLE OF INTERSECTIONS AND BECAME VERY DANGEROUS SO WE HAD TO TURN THE CAR BACK IN WHICH NEGATIVELY AFFECTING OUR CREDIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004976July 12, 2017
SERVICE BRAKES, ENGINE, STEERING
THE CAR SUDDENLY STOPPED WHILE I WAS DRIVING. I HAD NO CONTROL OF BRAKES OR STEERING. IT COASTED TO A STOP. I CONTACTED KTNV CHANNEL 13 INVESTIGATIVE NEWS AND THEY FILMED ME AND MY STORY. THE EPISODE AIRED LAST NIGHT AND TODAY. I HAVE TWO 2012 VERSA'S; THE OTHER ONE DID NOT DO THIS. THEY ARE MY TWINS CARS; I TRY TO DRIVE ONE EVERY TWO WEEKS TO MAKE SURE EVERYTHING IS OK. THE VEHICLE WAS DEFINITELY IN MOTION WHEN THIS HAPPENED; HAD JUST EXITED THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003772July 8, 2017
TIRES, WHEELS
HELLO. ABOUT TWO YEARS AGO I BOUGHT A PAIR OF KUMHO SOLUS KH25 TIRES FORM A LOCAL TIRE SHOP. WHILE TRAVELING TO VISIT FAMILY FOR THE FOURTH OF JULY, 1 OF THE TIRES,MOUNTED ON THE FRONT, HAD A IT TREAD SEPARATION WHILE DRIVING ON THE INTERSTATE HIGHWAY. ALTHOUGH THE DEALER SAID THERE WAS NO WARRANTY ON THE TIRE, WHICH I AM OK WITH, I FEEL THAT THE BRAND OF TIRE MAY HAVE TO BE RECALLED BECAUSE WITH TODAY'S ADVANCED TECHNOLOGY THIS SHOULD NOT HAVE HAPPENED. YOUR THOUGHTS ON THIS MATTER ARE APPRECIATED . THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000934June 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (PREMIER NISSAN OF SAN JOSE LOCATED AT 1120 CAPITAL EXPRESSWAY AUTO MALL SAN JOSE, CA 95136 409-978-1234). THE CONTACT WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862863June 22, 2017
POWER TRAIN
2012 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP WITH VEHICLE TRANSMISSION REPAIRS. *SMD UPDATED 06/22/2017*JS UPDATED 11/03/17*LJ UPDATED 11/13/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993979June 8, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V144000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO POWER NISSAN (2755 MISSION ST SE, SALEM, OR 97302) AND WAS INFORMED THAT THEY WOULD BUY THE VEHICLE BACK FOR A LOWER PRICE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD NOT BUY THE VEHICLE BACK. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993207June 5, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2012 NISSAN VERSA. WHILE AT A STOP LIGHT PREPARING TO MAKE A LEFT TURN, A VEHICLE ON THE OPPOSITE SIDE OF THE ROAD CRASHED INTO ANOTHER VEHICLE. THE VEHICLE THEN DROVE OVER THE MEDIAN AND CRASHED INTO THE CONTACT'S VEHICLE. THE CONTACT THEN CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK AND LOWER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE TOWING LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,800. ...UPDATED 06/13/17 *BF UPDATED 08/03/17*LJ *JS *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10991775May 26, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. WHEN PULLING OUT OF A PARKING SPACE AND ATTEMPTING TO APPLY THE BRAKES, THE VEHICLE FAILED TO STOP. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK IN ORDER TO STOP THE VEHICLE FROM ROLLING. THERE WERE NO WARNING INDICATORS FOR THE BRAKE FAILURE. THE CONTACT HAD THE VEHICLE TOWED TO A LOCAL DEALER LOCATED IN CHICAGO, IL. THE DEALER DIAGNOSED THAT THE BRAKE FLUID HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 07/18/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991791May 26, 2017
POWER TRAIN
ON TUESDAY, MAY 23, 2017, I WAS DRIVING ON US 95 NORTHBOUND IN LAS VEGAS. IT WAS AROUND 5:30 PM, SO RUSH-HOUR. TRAFFIC WAS BUMPER TO BUMPER. I WAS IN THE FAR LEFT LANE NOT EVEN GOING 15 MPH. TRAFFIC HAD STARTED TO MOVE AND AS I HIT THE CAR I NOTICED MY CAR HAD NO POWER AND MY CAR HAD DIED! A BUNCH OF LIGHTS CAME ON MY DASHBOARD BUT THE CAR WAS NOT OVERHEATING. I COASTED OVER TO THE LEFT EMERGENCY LANE. I SHUT THE CAR OFF, WAITED ABOUT 5 MIN AND TURNED THE CAR BACK ON. ALL OF THE LIGHTS ON THE DASHBOARD WENT OFF AND THE CAR DID NOT SHOW THAT IT WAS OVERHEATING. I BEGAN TO CONTINUE TO DRIVE AND HAD NO OTHER PROBLEMS FROM THERE. BUT MY CAR SHOULDN'T JUST DIE IN TRAFFIC! I'M GLAD TRAFFIC WAS BUMPER TO BUMPER AND NOT CRAZY! IF MY CAR HAD DIED WHILE GOING FASTER I MAY HAVE BEEN HIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991613May 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. WHILE DRIVING LOW SPEEDS, THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER SIDE DOOR BY ANOTHER VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 63,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10986345May 18, 2017
UNKNOWN OR OTHER
AFTER BEING ON THE FREEWAY FOR A ABOUT AN HOUR, I FINALLY TOOK AN EXIT AND STOPPED AT A RED LIGHT. WHEN I PROCEEDED TO ACCELERATE AT A GREEN LIGHT, THE VEHICLE DID NOT ACCELERATE EVEN AFTER PRESSING ALL THE WAY DOWN ON THE GAS, BUT AFTER ABOUT GEN SECONDS IT SPEEDED UP VERY RAPIDLY AND I QUICKLY HAD TO PRESS ON THE BRAKE IN ORDER TO AVOID CRASHING INTO A VEHICLE IN FRONT. IT CONTINUED TO DO THIS AT ANY STOPS I MADE UNTIL I ARRIVED HOME. THE NEXT DAY I TOOK THE VEHICLE TO THE MECHANIC, AS THERE WAS NO CHECK ENGINE LIGHT THAT ALERTED ME OF ANY ISSUES WITH THE VEHICLE. AGAIN I FELT THE VEHICLE TAKE A BIT TO ACCELERATE AFTER COMING TO A STOP BUT IT WAS NOT LIKE THE NIGHT BEFORE, IT WAS DRIVE ABLE. AFTER LEAVING IT AT THE SHOP THEY LET ME KNOW THAT THE TRANSMISSION ON THE VEHICLE WAS THE PROBLEM, IT HAD TO BE REPLACED. A $4000 REPLACEMENT ON A 5 YEAR OLD VEHICLE WITH ONLY 103000 MILES. I DECIDED TO DRIVE BACK HOME AND AFTER DRIVING FOR ABOUT 5 MINUTES, I WAS ON A BUSY STREET AND THE CAR BEGAN TO JERK. IT WOULD ACCELERATE, DECELERATE, THEN ACCELERATE AGAIN. I TURNED ON MY EMERGENCY LIGHTS TO ALARM VEHICLES BEHIND ME TO PROCEED WITH CAUTION, AS MY CAR WOULD DECELERATE OUT OF NOWHERE. AGAIN THE BIGGEST ISSUE WAS THAT THE CHECK ENGINE LIGHT OR ANY OTHER LIGHT DID NOT TURN ON. IT WASN'T UNTIL I GOT HOME THAT THE LIGHT FINALLY CAME ON. THE CVT TRANSMISSION IN THIS VEHICLE IS UNSAFE, AND THE FACT THAT DRIVERS DON'T GET ANY SORT OF ALERT AS TO A PROBLEM WITH THEIR VEHICLE IS UNSAFE. PHYSICALLY MY VEHICLE IS NOT DAMAGED, BUT IT IS A SAFETY ISSUE THAT THESE TRANSMISSIONS FAIL IN THE MIDDLE OF A STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986370May 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V028000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985910May 16, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V144000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED SHE WAS INFORMED PER THE DEALER, THAT THE PARTS WOULD NOT BE MADE AVAILABLE UNTIL FALL AND THAT THEY NO LONGER WOULD SUPPLY A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985692May 15, 2017
AIR BAGS
TAKATA RECALL. I HAVE RECEIVED A NOTICE STATING THAT THERE IS A RECALL AND I WOULD RECEIVE ANOTHER LETTER WHEN THE PARTS ARE AVAILABLE WHICH WOULD BE BY THE END OF APRIL. IT IS NOW GOING INTO THE END OF MAY AND I HAVE YET TO RECEIVE ANY LETTER. THIS VEHICLE HAS AN ACTIVE RECALL CURRENTLY. I AM UNABLE TO DRIVE ANY OTHER VEHICLE AS THIS IS MY PRIMARY USE OF TRANSPORTATION. I WOULD LIKE TO KNOW WHAT THE STATUS OF THIS REQUEST IS. THE INITIAL RECALL ADVISES IT WAS RECALLED ON JANUARY 10, 2017 BUT I DID NOT RECEIVE ANY NOTIFICATION UNTIL APRIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985853May 15, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984783May 10, 2017
UNKNOWN OR OTHER
CVT TRANSMISSION. CAR WAS IN MOTION, COULD NOT ACCELERATE FROM STOPPED AT RED LIGHT OR STOP SIGN. TOOK TO NISSAN IN GAINESVILLE FL...TOLD IT NEEDED NEW TRANSMISSION, QUOTED OVER 3500.00. CAR IS UNSAFE TO DRIVE AND PUTS OCCUPANTS AT RISK FOR REAR END COLLISIONS. CAR HAS LESS THAN 110K. THERE IS ABSOLUTELY NO EXCUSE FOR THIS SERIOUS ISSUE TO BE TAKING PLACE. HAD CVT FLUSHED AND REPROGRAMMED PRIOR (DEC 2016). AND NOW THIS ISSUE IS HAPPENING. I HAVE READ MANY FORUMS AND COMPLAINTS ABOUT THIS CVT NONSENSE AND EVIDENTLY SAFETY IS NOT A PRIORI FOR NISSAN. BOUGHT CAR NEW AND HAVE BEEN THE ONLY OWNER....HAVE HAD OTHER MINOR ISSUES FIXED WHEN THEY HAPPENED, BUT A TRANSMISSION THAT IS FAULTY IS UNACCEPTABLE. WROTE A FORMAL COMPLAINT TO NISSAN HEADQUARTERS AND HAVE YET TO RECEIVE A RESPONSE ON WHAT THEY INTEND TO DO ABOUT THE ISSUE...ITS FAULTY. THIS CORPORATION SHOULD BE HELD ACCOUNTABLE AND LIABLE FOR NEGLECT ON THEIR PART. YOU DON'T JEOPARDIZE THE SAFETY OF YOUR CONSUMERS IN THIS MANNER. NEEDLESS TO SAY IT HAS TO BE FIXED NEXT WEEK. UNDERSTAND PEOPLE HAVE LIVELIHOODS AND JOBS....YOU EXPECT WHEN YOU TAKE CARE OF YOUR VEHICLE, THAT IT WOULD LAST A LOT LONGER THAN 110K...THAT'S LOW MILEAGE BY TODAY'S STANDARDS. MY SON WAS IN TRAFFIC WHEN THIS HAPPENED AND WE SHOULD NOT HAVE TO WORRY ABOUT BEING SLAMMED FROM THE REAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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