Nissan Rogue Complaints (2025)

199 consumer complaints on file.

#11745396June 20, 2026
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743452June 11, 2026
UNKNOWN OR OTHER
I own a 2025 Nissan Rogue, and the rear windshield shattered suddenly without any impact, collision, or contact with an object. This was not caused by an accident or misuse on my part. My insurance company is only offering coverage if I meet the deductible, but the repair cost is below that amount, which leaves me responsible for the full out-of-pocket expense. On top of that, I am being told my premium may increase if I file the repair through them, which is difficult to understand given that this was a spontaneous defect, not an at-fault incident. Other Nissan Rogue drivers have reported the same issue, which suggests this may be a known problem and should be treated as such.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742559June 7, 2026
VISIBILITY/WIPER
I had just finished pumping gas and heard a pop, and the sound of glass hitting the pavement. I walked to the back of my car and the back window glass had shattered. I saw no apparent reason for it to shatter. The car was stopped, the engine was off, and the side window was open because my dog was on the backseat. There was only a couple of duffle bags and a backpack by the liftgate. I did check online and there seems to be an issue and reports of the Nissan Rogue's liftgate glass shattering for no reason. It said I should report it. I will also call the dealer on Monday morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741156May 31, 2026
VISIBILITY:GLASS, SIDE/REAR
Dear Nissan Consumer Affairs, I am writing to formally report a serious safety issue involving my Nissan vehicle and to request full reimbursement for the repair costs I incurred as a result. On [XXX], I discovered that the rear window of my vehicle had unexpectedly shattered without any collision, impact, vandalism, or other outside force. The glass remained in place initially despite being shattered. However, when I closed the vehicle door under normal conditions, the entire rear window collapsed and fell inward. The force of simply closing the door should not cause a properly functioning rear window to fail. At no time was the vehicle involved in an accident, struck by debris, or subjected to any unusual conditions that would explain the damage. The spontaneous shattering and subsequent collapse of the glass strongly suggest a defect in the window, its installation, or another manufacturing-related issue. This incident created a significant safety hazard and could have resulted in injury to passengers. Vehicle glass is expected to withstand ordinary use, including the routine opening and closing of vehicle doors. Because this failure occurred through no fault of my own, I do not believe I should be responsible for the cost of repairs. Vehicle Information: Year: 2025 Model: Nissan Rogue VIN: [XXX] Mileage: 14,769 I respectfully request that Nissan investigate this matter and provide full reimbursement for all repair and replacement costs that will be associated with this failure. I have photographs of the shattered glass, repair documentation, and receipts available for review. I would appreciate a written response within 14 business days outlining Nissan’s position and the next steps toward resolving this matter. Thank you for your prompt attention to this serious safety concern. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740220May 26, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, VISIBILITY:GLASS, SIDE/REAR
Constant forward driving aids disabled due to blocked camera. Has been to the dealer on 6/11/25 7/16/25, 8/7/25 and was scheduled to go back tomorrow for the same issue as well as recall repair and oil change. That was cancelled due to the rear window blowing out this morning and having to have it repaired before driving in all the rain we are having. The "Forward Driving Aids disabled due to blocked camera" appears ALOT and i do get out and check the camera and there is nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740203May 26, 2026
VISIBILITY:GLASS, SIDE/REAR
Was driving up the interstate to work this morning. Before i got to my exit my rear window exploded. This was a huge safety risk as the noise alone caused me to jump and almost veer into a car in the lane beside me which created risk for myself, my dog and others in the vehicles beside and around me. I called Nissan today and was told i had to file it on my insurance. I did call Highway Patrol and have a report issued and there was no sign of damage on what was actually left remaining in the rear hatch. There were no warning lights or errors prior to the incident, and the vehicle just had a State Inspection less that 6 months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739469May 22, 2026
ELECTRICAL SYSTEM, STRUCTURE:BODY:HATCHBACK/LIFTGATE
The contact leased a 2025 Nissan Rogue. The contact stated that upon pushing the button to open the hatch, the hatch would automatically come down once a person moved from under the liftgate. A beeping noise would emit from the hatch as it's coming down which resulted in the contact being hit on her head. The contact stated that failure occured while she was assisting a client who was legally blind. The contact stated that she felt dizzy immediately after incident and sat down in the vehicle to regain composure. As the contact dropped off her client, she informed them of what happened and was informed that there was a bump on the back of her head. The contact iced the bump on the back of her head and sustained a headache due to the failure. The contact did not seek medical attention. The contact took the vehicle to the dealer where the mechanic experienced the failure first hand upon inspection of the vehicle. The mechanic could not diagnose the cause of the failure and could not repair the vehicle. The contact later received a text message from the dealer that informed her that there was a recall(recall unknown) on the vehicle to address the failure; however, her vehicle's VIN was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11737507May 13, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle could not brake. The abs brakes did not function and forward collission warning did not go on causing a collission with another car that cut in front of car. This caused collission, airbags to deploy and car is totaled. Driver and passenger were injured due to crash and air bag deployment. On the day of crash I received a warning in my app requesting I have my abs checked at dealer because abs brakes might not function properly from Nissan.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11737356May 12, 2026
VISIBILITY, VISIBILITY:GLASS, SIDE/REAR
The contact owns a 2025 Nissan Rogue. The contact stated that while parked in his driveway, the rear hatch glass exploded without any contact. The contact stated that the window explosion was caught on video. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 18,252.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736960May 11, 2026
VISIBILITY:GLASS, SIDE/REAR
The contact owns a 2025 Nissan Rogue. The contact stated that while the vehicle was parked and turned off, a loud explosion-like noise was heard. Upon inspection, the contact discovered that the rear hatch windshield had unexpectedly shattered. An independent mechanic was contacted regarding replacement of the rear hatch windshield. The vehicle was not diagnosed or repaired. The dealer was contacted of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,129.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736240May 7, 2026
VISIBILITY:GLASS, SIDE/REAR
Back glass spontaneously broke while during. Heard a loud POP sound and when parked the windshield fell apart in pieces. Very unsafe and thankful no one was in the backseat. Glass broke from inside out..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736230May 7, 2026
VISIBILITY:GLASS, SIDE/REAR
Nissan has a known “glass blowing up” issue. Yesterday I was a victim to this. I am a new mom, thank god my baby was not with me. This could have cut her, she is rear facing so the glass would have definitely hit her. There was glass in the back seat, and probably all over my car. I fear for my safety and my child’s safety if glass can just explode in my car without any kind of outside influence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736012May 6, 2026
UNKNOWN OR OTHER
My vehicle was parked in the parking lot at my job and the back window shattered out of no where
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735979May 6, 2026
VISIBILITY:GLASS, SIDE/REAR
The contact owns a 2024 Nissan Rogue. The contact stated after parking the vehicle approximately 7 hours it was discovered that the rear hatch glass window had shattered. The contact later view the residence ring camera and discovered the rear window had spontaneously shatter and not object had made contact with the vehicle. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 8,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735628May 4, 2026
VISIBILITY:GLASS, SIDE/REAR
On Monday May 4th 2026 I went to get into my car at 1:30pm started the car and heard what I thought was chains and the next thing I knew my rear window exploded! There wasn't any bebe shots or rocks nothing!! It scared me to death!! I called my Auto insurance and the connected me to Safe lite auto cost 480.00 to replace the window!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735161May 1, 2026
ENGINE, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
On March 25th the dealership said our car was on a recall for R25E2 the dealership performed the ECM software update fix at this time. On April 30th 2026 the engine suffered catastophic failure. The heat stopped working the car was not showing hot the dial was at 1/4 it is usually at 1/2. The oil light flashed my husband lost power steering and it died at a 4 way stop. There was so much white smoke coming out the tailpipe he thought it was going to catch fire. The dealership is saying the car is not under the recall because they "fixed" the software. There were no warning lights or anything the only warning was the heat not working. He only made it 8 miles past out house before this happened. The software failed to protect the hardware from the safety defect. The dealership said the head gasket blew from overheating but they are saying it is not the recall they dont know the reason even though my husband and I have stated our car was affected by this recall or they would not have completed the ECM software update which clearly is a failed remedy. January of 2026 The front radar sensor bracket is deformed/bent causing forward collision avoidance system to completley fail. Despite no impact damage to the front bumper, the dealer and third party warranty are denying the claim as an accident. This failure occured during the january ice storm in Georgia Nissan TSB NTB23-011C identifies ice build up behind the fascia as a cause for bracket deformation. This is a known design flasw that disables the safety systems including adaptive cruise control, lane assist, forward collison warning and automatic emergency braking. My car only has 46,000 miles all of these systems should not be failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732729April 21, 2026
VISIBILITY:GLASS, SIDE/REAR
I am unsure exactly what happened, I was driving and heard a pop look up and rear windshield was shattered, no impact, crash, and/or hit with an object. Once I looked at the window I noticed that it exploded around the window if following the contour of the shape. This was extremely weird, sudden, and dangerous especially considering I was driving on the highway, I tried emailing Nissan, however, in return I was only sent a discount coupon for floor mats. This is concerning and I have to pay $500 for a new window but I do not want to have to repeat this scenario
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732709April 21, 2026
UNKNOWN OR OTHER
I am reporting an issue related to a safety recall involving the electronic throttle system on my 2025 Nissan. I scheduled two separate service appointments with Mossy Nissan Kearny Mesa (San Diego, CA) to have this recall addressed, and in both cases, the dealership failed to inspect or service the vehicle on the scheduled day. First appointment – March 6 at 8:45 AM: I dropped off my vehicle at the scheduled time and left it at the dealership for the entire day. I arranged transportation home at my own expense. At approximately 4:00 PM—over 7 hours later—I was contacted and informed that the dealership’s computers were down and that my vehicle had not been inspected at all. No prior notice was given, and the vehicle remained untouched for the entire duration of the appointment. Second appointment – April 8 at 2:30 PM: I scheduled a second appointment and again arranged my schedule to bring the vehicle in. Upon arrival at the scheduled appointment time, I was informed that the vehicle would not be inspected that day and would need to remain overnight before any evaluation could begin. In both cases, despite having scheduled appointments and leaving the vehicle in their possession for extended periods, the dealership did not perform even a basic inspection related to a safety recall. The recall notice indicated that the repair would take approximately one hour. Instead, I lost two workdays and incurred out-of-pocket transportation expenses without any progress on a safety-related issue. This raises concerns about the dealership’s handling of manufacturer safety recalls and the delay in addressing a potentially safety-critical defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732462April 20, 2026
ENGINE
On April 19, 2026, while driving on the highway with my [XXX] son, the vehicle suddenly experienced a complete engine failure and shut down without any warning, leaving us stranded in the middle of the road. This incident posed an immediate and serious safety risk to my family and other motorists and could have resulted in severe injury or worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730407April 10, 2026
ENGINE
Good day, I am writing to formally raise and escalate a serious concern regarding the vehicle I recently purchased Autosource company. I purchased a car through auto source company that assists international professionals in leasing or purchasing vehicles in the United States. However, upon independently checking the vehicle’s VIN, it has come to my attention that the car has an unresolved safety recall involving the electric throttle body. This issue was not disclosed to us at any point during the purchasing process, which is very concerning. As this vehicle is intended for daily family use, including transporting my children, safety is our top priority. The presence of an unresolved recall raises significant concerns about the vehicle’s reliability and overall safety. Additionally, I have made multiple attempts to contact the assigned agent regarding this matter, but unfortunately, I have not received any response to my messages or emails. This lack of communication is deeply disappointing. Given that the vehicle is scheduled for delivery on [XXX] I respectfully request the following: Immediate clarification regarding the recall status Confirmation that all necessary repairs will be fully completed prior to delivery. Official documentation proving that the recall has been resolved. Assistance from a supervisor or appropriate representative to handle this escalation. Please treat this matter with urgency. I would appreciate a prompt response to ensure that this issue is resolved before the scheduled delivery date. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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