Nissan Rogue Complaints (2017)

600 consumer complaints on file.

#11192719March 31, 2019
SERVICE BRAKES
UNAVAILABLE FRONT RADAR OBSTRUCTION, HAPPENED WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192808March 31, 2019
UNKNOWN OR OTHER
WHILE DRIVING ON I-5 ON A CLEAR SUNNY DAY THE PANORAMIC SUN ROOF EXPLODED FOR NO APPARENT REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189976March 19, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
'LEASE STARTED IN 08/17 (CAR HAS AN AUTO SENOR (AS)) '11/11/17: BROUGHT MY CAR TO THE SERVICE CENTER, AS ACTIVATED WITH NO CARS AROUND. THE SHOP SCANNED THE SYSTEM, SAID THERE WAS A RADAR STAIN. THEY CLEARED THE SYSTEM AND GAVE IT BACK '12/06/17: BROUGHT MY CAR TO THE SERVICE CENTER, AS ACTIVATED WITH NO CARS AROUND. 'THE SHOP SCANNED THE SYSTEM, SAID THAT THERE WAS A RADAR STAIN. THEY CLEARED THE SYSTEM AND GAVE IT BACK '08/17/2018: BROUGHT MY CAR TO THE SERVICE CENTER, THERE WAS A RECALL FOR THE AS PART. THEY REPLACED THE SENOR AND REPROGRAMED THE SYSTEM, CAR WAS GIVEN BACK '01/14/19: AS ACTIVATED WITH NO CARS AROUND IT, INFORMED THE DEALERSHIP AND THEY SAID CONTACT CORPORATE. CALLED CONSUMER AFFAIRS AND ASSIGNED A CASE MANAGER (CM) '01/15/19: EXPLAINED MY SITUATION TO THE CM AND SHE EXPLAINED THE PROCESS. SHE INFORMED ME I WOULD HEAR BACK IN 10 DAYS IF NISSAN WOULD BUY BACK MY CAR OR PUT ME IN ANOTHER CAR. THE SERVICE CENTER MANAGER DROVE MY CAR, TO DUPLICATE THE ISSUE BUT DIDN'T '01/18/19: CM CALLED AND INFORMED ME I SHOULD HEAR SOMETHING BY 01/23/19 '01/23/19 :CM CALLED AND INFORMED ME THAT I WILL HEAR SOMETHING BY MONDAY '01/28/19: CM CALLED AND INFORMED ME THAT NISSAN WON'T BUY THE CAR BACK OR PUT ME IN ANOTHER CAR. I WAS INFORMED THAT A CORPORATE TECHNICIAN WOULD COME ON 02/07/19 TO INSPECT THE CAR. I ASKED TO SPEAK TO A MANAGER ON 01/29/2019, MY CM MANAGERS CALLED AND INFORMED ME THAT THERE IS NOTHING THEY CAN DO AND I CAN CALL THE BBB '02/07/219:TECHNICIAN CALLED TO GET A SPECIFIC LOCATION OF THE INCIDENT, TO TRY TO REENACT '02/11/19: CM INFORMED ME THE TECHNICIAN WAS UNABLE TO REENACT THE INCIDENT AND THEY WOULDN'T BE ABLE TO MAKE REPAIRS TO THE CAR '03/07/19: AS ACTIVATED AND NO CARS WERE AROUND IT ' CALLED THE DEALERSHIP AND BROUGHT MY CAR TO THE SERVICE CENTER ON 03/12/19. INFORMED THAT THEY COULDN'T DO ANYTHING AND TO HANDLE WITH CORPORATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186903March 14, 2019
FORWARD COLLISION AVOIDANCE
WHILE THE VEHICLE WAS IN MOTION ON BOTH CITY STREETS AND INTERSTATE HIGHWAYS THE AUTOMATIC EMERGENCY BRAKE (AEB) HAS ACTIVATED WHEN THERE WASN'T ANY TRAFFIC OR OBSTACLES PRESENT. AT ONE TIME ON THE HIGHWAY IT ALMOST CAUSED AN ACCIDENT DUE TO SUDDEN AND ABRUPT UNNEEDED BRAKING SLOWING THE CAR UNEXPECTEDLY NEARLY CAUSING CARS BEHIND ME TO RUN INTO ME. THIS VEHICLE BEHAVIOR HAS OCCURRED MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186337March 13, 2019
SERVICE BRAKES, SEATS, SUSPENSION
IF THIS FEEDBACK GOES TO MAIN CORPORATE I WILL BE GLAD TO SHARE MY EXPERIENCE.I HAVE BEEN TRYING TO GET A BETTER SERVICE FROM NISSAN. BOUGHT MY NEW NISSAN 2017 ON DECEMBER 29TH 2017 AND I HAVE BEEN TO THE SERVICE DEPARTMENT SEVERAL TIME IN 2018 AND 2019 AND FOR A PROOF YOU GUYS CAN ACCESS THE REPAIR LOG. EVERY TIME THEY HAVE BEEN CHANGING PARTS AND I FEEL THAT THIS CAR IS HAS RECALL OR THEY HAVE SOLD ME THE WORST DEFECTIVE ONE. AFTER TALKING TO WARRANTY DEPARTMENT AS IT HAS BEEN 14000 MILES SERVICE DUE, REQUESTED THEM ALSO TO PROVIDE APPRAISAL. IT WAS DEVASTATING AND UPSETTING ON TALKING TO THE SALES DIRECTOR HE HAS APPRAISED MY CAR $17000 , AS I HAVE PAID $31000 LESS THAN 15K MILES ASKED HIM HOW COME THAT UPSETTING PRICE. HE TOLD ME THATS WHAT THEY CAN OFFER. LEARNED LESSON THAT NISSAN CARS ARE THE WORST AND THEY HAVE NO VALUE EVEN THOUGH THE CAR IS BRAND NEW LESS THAN A YEAR MODEL. NEVER EVER RECOMMEND TO ANYONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179858February 13, 2019
AIR BAGS, SERVICE BRAKES
BRAKES DID NOT ENGAGE WHEN BRAKING. WAS IN BUMPER TO BUMPER TRAFFIC LET CAR IN FRONT OF ME TO GO A 1.5 CAR LENGTHS BEFORE I TOOK FOOT OF THE BRAKE NEVER HIT THE GAS COASTED UNTIL I WAS 1/2 A CAR LENGTH FROM THE CAR IN FRONT OF ME AND WENT TO HIT THE BRAKES AGAIN AND IT DID NOT ENGAGE CAUSING ME TO HIT THE BACK OF THE VEHICLE IN FRONT OF ME. MEANWHILE THE AIRBAGS DID NOT DEPLOY EVEN THOUGH IMPACT SPEED WAS 2 MPH I BELIEVE THE AIRBAGS SHOULD HAVE GONE OFF WITH HOW FAR THE HOOD GOT SMASHED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11174797February 6, 2019
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING MY 2017 NISSAN ROGUE ON A ROUTINE TRIP FROM MY HOME TO MY OFFICE. I WAS TURNING THROUGH A RESIDENTIAL INTERSECTION WHEN MY CAR SHUT OFF WITHOUT WARNING MID-ACCELERATION. I WOULD ESTIMATE I WAS GOING NO MORE THAN 5-7MPH AS I ACCELERATED FROM THE STOP SIGN INTO 25 MPH. BECAUSE I WAS GOING UP A SLIGHT INCLINE, I WAS ABLE TO PUT IT INTO NEUTRAL AND COAST BACKWARDS OUT OF THE INTERSECTION. I CONTACTED AAA AND WAITED FOR THEM TO RUN THEIR BATTERY TESTS. AFTER RULING OUT BATTERY ISSUES, I HAD IT TOWED TO A LOCAL MECHANIC WHO ENCOURAGED ME TO TAKE IT TO NISSAN DUE TO A COMPUTER MALFUNCTION. THE MECHANIC INFORMED THAT WHAT HAPPENED SHOULD NEVER HAPPEN. NISSAN PUT IT THROUGH THEIR OWN TESTS TO DETERMINE WHAT EXACTLY HAPPENED WITH THE COMPUTER. THEY LATER FOUND THAT A WIRE HAD BEEN RUBBING AGAINST A BOLT. THE WIRE WAS THE WIRE THAT CONNECTS THE COMPUTER TO THE ENGINE. AS EXPLAINED TO ME: THE WIRES OF THE CAR ARE ALL BUNDLED TOGETHER AND INSIDE OF A "PROTECTIVE" TUBE. THE TUBE WAS RUBBING AGAINST THE BOLT, THEN OPENED UP, EXPOSING THE WIRES. THE WIRE THAT HAPPENED TO BE THE ONE THAT CONTINUED TO BE IN CONTACT WITH THE BOLT WAS THE WIRE THAT THEN SHORTED THE COMPUTER AND TURNED THE ENGINE OFF. THEY ENSURED ME THAT THERE WAS NOTHING THAT I DID THAT CAUSED THIS BUT THEY WERE UNSURE WHY THE WIRES/TUBE WAS IN THE LOCATION THAT IT WAS. IT WAS A LITTLE OVER 1,000 MILES OUTSIDE OF THE WARRANTY (MY CAR HAD 37,300 MILES ON IT) AND REFUSED TO DO ANYTHING ABOUT IT. I ATTEMPTED CONTACT WITH NISSAN NORTH AMERICA MULTIPLE TIMES, THE FIRST WOMAN EVENTUALLY TOLD ME THERE WAS NOTHING THEY COULD DO AS IT WAS OUT OF WARRANTY. WHEN I ASKED TO SPEAK TO HER SUPERVISOR, SHE NEVER RETURNED MY CALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174512February 5, 2019
AIR BAGS, UNKNOWN OR OTHER
BOUGHT A 2017 NISSAN ROGUE AUGUST 23, 2017. IN JANUARY OF 2018, NOTICED WATER COLLECTING UNDER PASSENGER SEAT. DEALERSHIP SAID DRAIN PLUGS TO SUNROOF WERE CLOGGED CAUSING THE CABIN FLOORS TO FILL WITH WATER. MOLD HAD BEGUN TO FORM AND THERE WAS A POSSIBILITY OF THE AIR BAGS BEING DAMAGED. HAVE NO IDEA WHEN THE FAULTY PARTS STARTED TO MALFUNCTION, OR HOW LONG EXPOSURE TO MOLD HAS BEEN. NISSAN SAYS THIS IS AN ENVIRONMENTAL ISSUE AND THAT THEY ARE NOT RESPONSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173854February 4, 2019
POWER TRAIN
VEHICLE WILL NOT ACCELERATE CAR HESITATES AND THEN WILL MOVE BUT VERY SLUGGISHLY . FEELS LIKE IT IS NOT SHIFTING GEARS. LIGHT HAS ILLUMINATED SUSPECT TRANSMISSION CONCERN. PROBLEM SEEMS TO BE OFF AND ON NOT A STEADY PROBLEM. IT IS THE THIRD TIME THAT I HAVE HAD TO BRING THE CAR IN FOR THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173302January 31, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 50 MPH, THE SENSOR IN THE FRONT BUMPER ENGAGED AND LOCKED THE BRAKES, CAUSING THE VEHICLE TO SLOW DOWN. THE "SYSTEM LOCK-DOWN" INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TED RUSSELL NISSAN (865-223-6744, LOCATED AT 8565 KINGSTON PIKE, KNOXVILLE, TN 37919) WHERE THE SENSORS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY 50 PERCENT OF THE REPAIR COSTS. THE VEHICLE WAS REPAIRED, BUT THE CONTACT STATED THAT THE SAFETY ISSUE WAS NOT ADDRESSED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172053January 25, 2019
ENGINE
ON JANUARY 13 (ABOUT 29000 MILES) WHILE DRIVING UP AN ON RAMP OFF OF THE HIGHWAY THE VEHICLE STARTED TO SPUTTER AND HESITATE. PULLED OFF AND PUT VEHICLE IN PARK AND ENGINE CONTINUED TO SPUTTER A FEW SECONDS THEN DIE. TRIED TO START UP AND WOULD BRIEFLY START, SPUTTER, THEN DIE. TOWED TO DEALERSHIP AND WAS TOLD MY MAF SENSOR WAS JUNKED UP BY A BUG. SENSOR WAS REPLACED. ON JANUARY 25, SAME THING HAPPENED. DRIVING DOWN THE HIGHWAY AND VEHICLE WAS BECOMING HESITANT, INCONSISTENT AND JUMPING RPMS, STARTED SPUTTERING AND EVENTUALLY STALLED. GETTING TOWED BACK TO THE DEALERSHIP. CURRENT MILEAGE 30588.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170219January 15, 2019
UNKNOWN OR OTHER
THE VOICE RECOGNITION HAD STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165545January 7, 2019
SEATS, VEHICLE SPEED CONTROL, SUSPENSION
MY VEHICLE EVERYTIME I MAKE A STOP THE SEAT MOVES . ALSO WHEN I WANT TO CHANGE LANENS FAST THE CAR GOES CRAZY . ALSO WHEN DRIVING YOU COULD HEAR A NOISE IN TBE WHEELS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164965January 7, 2019
SERVICE BRAKES
TL* THE CONTACT OWNED A 2017 NISSAN ROGUE. WHILE DRIVING 20 MPH, ANOTHER VEHICLE WAS IN THE CONTACT'S BLIND SPOT AND DRIVING WITHOUT THE HEADLIGHTS ILLUMINATED. THE CONTACT ATTEMPTED TO STOP, BUT THE BRAKES SEIZED. THE CONTACT HEARD AN ABNORMAL BUMPING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE COULD NOT STOP AND THE CONTACT CRASHED INTO THE OTHER VEHICLE IN HIS BLIND SPOT. THE AIR BAG DEPLOYED AFTER THE CRASH. THE CONTACT SUSTAINED INJURIES TO HIS LEG, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT ATTEMPTED TO CALL MOMENTUM NISSAN (2545 AUTO MALL PKWY, FAIRFIELD, CA 94533, (707) 402-3200) WHERE THE VEHICLE WAS PURCHASED; HOWEVER, ALL SEVEN LOCATIONS AFTER CLOSED AFTER REPORTS OF TOO MANY VEHICLES BEING SOLD WITH MULTIPLE FAILURES. THE VEHICLE WAS TOTALED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,300.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11163388December 25, 2018
VEHICLE SPEED CONTROL, STEERING
STEERING WHEEL MAKING NOISE WHEN TURNING, WHEN DRIVING SPEED SLOWS DOWN AND HARD TO PICK SPEED BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162502December 19, 2018
ENGINE
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE DANGER WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TOWED TO BERMAN NISSAN OF CHICAGO (3456 N KEDZIE AVE, CHICAGO, IL 60618, (773) 295-4650) WHERE IT WAS DIAGNOSED THAT THE RADAR SENSOR NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155181November 30, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
THIS CAR HAS A SERIOUS DEFAULT ROGUE SPORT MODEL 2017. YOU DRIVE THE CAR UP TO 50MPH AND IT STOPS DOWN TO 20MPH WITHOUT ANY NOTICE. IT DOES ! SYMBOL IN THE MIDDLE AND WIHTHOUT WARNING YOU LOSE CONTROL OF THE CAR AND IT GOES DOWN TO A LOW MPH. THIS IS SO DANGEROUS IF SOMEONE IS DRIVING BEHIND YOU CLOSELY. THIS HAS HAPPENED TO BE ON HIGHWAYS AS WELL AS LOCAL AREA STREETS. THE CAR IS LEASED AND NOT EVEN 1 YEAR OLD. NISSAN HAS NOT TAKEN THIS SERIOUS AND A LOT MORE PEOPLE HAVE COMPLAINED, THEY DONT CARE AND I HOPE YOU DEMAND THEY LOOK INTO THIS. IT HAS HAPPENED 5X IN LESS THAN A YEAR. I HAVE BEEN IN TOUCH WITH NISSAN CONSUMER AFFAIRS AND NO ONE CARES!!!!!!!! I REFUSE TO DRIVE THIS CAR, ITS DANGEROUS! SOMEONE AT CORPORATE MUST TAKEN ACTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153334November 23, 2018
SERVICE BRAKES, UNKNOWN OR OTHER
THREE TIMES I HAVE BEEN DRIVING DOWN THE ROAD AT APPROXIMATELY 35 - 45 MPH WITH NO OBSTRUCTIONS OR VEHICLES WHEN THE CAR SUDDENLY BEEPED THE COLLISION WARNING AND AUTOMATICALLY APPLIED THE BRAKES AND ALMOST COMPLETELY STOPPED THE VEHICLE. I WAS ALMOST REAR ENDED ON TWO OCCASIONS BY THE VEHICLE THAT WAS BEHIND ME AS THERE WAS NO REASON TO STOP. I BROUGHT INTO DEALERSHIP TWO TIMES AND WAS TOLD THEY COULD NOT FIND ANY CODES AND THEY CLEANED OFF THE CAMERA AREA (I KEEP THE CAR RELATIVELY CLEAN). THEY TOLD ME TO TURN OFF THE PROXIMITY ALERT SYSTEM TO HELP PREVENT THE PROBLEM. THERE IS A SERIOUS ISSUE WITH NISSAN'S COLLISION AVOIDANCE SYSTEM THAT IS VERY DANGEROUS AND NEEDS TO BE INVESTIGATED AND RESOLVED. MY WIFE IS AFRAID TO DRIVE THE VEHICLE AS SHE WAS WITH ME TWICE WHEN IT HAPPENED. PLEASE ISSUE A RECALL OR SOMETHING AS NISSAN IS NOT FIXING THE ISSUE OR INVESTIGATING THE PROBLEM. MY VEHICLE HAD BETWEEN 3,000 AND 9,000 MILES WHEN THESE EVENTS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153080November 21, 2018
SEATS
THE DRIVER SIDE SEAT SHIFTS (MOVES) TYPICALLY WHEN BRAKING OR ACCELERATING. THERE IS ALSO A CLICKING OR THUMPING TYPE NOISE ASSOCIATED WITH THIS. TOOK VEHICLE INTO LOCAL NISSAN DEALER AND THEY HEAR AND SEE THE PROBLEM BUT SAID THEY HAVE NO FIX FOR THE ISSUE. THEY CHECKED BOLTS/NUTS AND ALL APPEARED SECURE. THEY ALSO OFFERED TO SHOW ME A 2018 NISSAN ROGUE ON THE NEW CAR LOT THAT HAS THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152383November 19, 2018
STRUCTURE:BODY
THE BOTH REAR LIFTGATE SHOCK STRUTS SUDDEN RELEASE OF PRESSURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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