Nissan Quest Complaints (2000)

87 consumer complaints on file.

#10735634July 21, 2015
STRUCTURE:BODY
I START DRIVING VERY SLOW OUT OF PARKING SPACE WHEN THE CAR ACCELERATE BY ITSELF, REACHING HIGH SPEED WITHIN SECONDS, THE BRAKES DID NOT WORK AT ALL,FOOT PEDAL OR EMERGENCY BRAKE. IT SEEMS THAT THE ACCELERATOR PEDAL WAS STUCK. MY FOOT WAS NOT IN THE ACCELERATOR BUT CAR CONTINUE INCREASING SPEED. I HAVE NO CHOICE TO COLLIDE AGAINST ANOTHER PARKED CAR AND HITTING A WALL WHERE FINALLY THE CAR STOP. EVEN WHEN THE CAR GOT TO STOP AGAINST THE WALL, THE ENGINE CONTINUE RUNNING ACCELERATED UNTIL I FINALLY SHUT OFF THE ENGINE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10621875August 12, 2014
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL* THE CONTACT OWNS A 2000 NISSAN QUEST. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ENTIRE FRONT END OF THE VEHICLE AND THE STEERING WHEEL SHOOK UNCONTROLLABLY. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED AND VEERED TO THE RIGHT. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE MECHANIC STATED THAT THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE BRAKES AND ROTORS WERE REPLACED ON MULTIPLE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614938July 21, 2014
STEERING
TL* THE CONTACT OWNS A 2000 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL STARTED TO VIBRATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO A TIRE CENTER WHERE THE TIRES WERE ROTATED AND AN ALIGNMENT WAS PERFORMED. HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513485May 25, 2013
ENGINE, ELECTRICAL SYSTEM
MY CAR HAD NO PREVIOUS PROBLEMS AS COULD BE SEEN. I BOUGHT IT OFF THE LOT AT 72,000 MILES. I STOPPED IN THE LEFT HAND LANE AND THE CAR JUST STALLED. I SAW BLACK SMOKE AND THOUGHT I WAS OVERHEATING BUT THERE WHEN I LOOKED IT WAS NOT. I WAS AT A VERY BUSY INTERSECTION WITH MY 10 YEAR OLD DAUGHTER IN THE CAR. I DECIDED EVEN THOUGH IT WASN'T OVERHEATING TO TAKE A LOOK AT THE ENGINE. WHEN I GOT OUT UNDER THE HOOD WAS ALL ORANGE FROM FIRE. IT THEN PROCEEDED TO BLOW UP THE WHOLE INSIDE AND IT TOOK ABOUT 10-15 MINS. FOR THE FIRE DEPT. TO PUT THE ROARING FIRE OUT. I THANK GOD WE WERE NOT INSIDE. I LOST THE WHOLE ENTIRE CAR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10496482February 5, 2013
STRUCTURE:BODY, AIR BAGS, ENGINE
AN F-350 RAN A STOPLIGHT AT 50 MPH AND IMPACTED THE FRONT DRIVER SIDE OF VAN AT THE TIRE. THE VAN TURNED UPON IMPACT AND RECEIVED THE BALANCE OF THE IMPACT HEAD ON WITH CONCENTRATION TO THE LEFT QUADRANT. FURTHER SPINNING, THE VAN THEN IMPACTED THE SIDE OF THE OFFENDING VEHICLE. COMPLAINT: THE AIR BAGS DID NOT DEPLOY. SHE WAS WEARING HER SEAT BELT. SHE SUSTAINED INJURIES TO CERVICAL, THORACIC, AND LUMBAR REGIONS OF BACK. SHE WAS TREATED FOR 2.5 MONTHS AND THEN RELEASED. HER HEAD HIT THE DRIVER SIDE ROOF, THANKFULLY, JUST ABOVE THE WINDOW RESULTING ONLY IN BRUISING. HER MUSCLES WERE SORE FROM HEAD TO TOE FOR ABOUT A MONTH. IT IS QUITE POSSIBLE THAT THESE INJURIES WOULD HAVE BEEN MINIMIZED BY AIRBAG DEPLOYMENT. HIGH IMPACT CRASH TO THE BUMPER AND NO PROTECTION OF AIRBAGS SEEMS TO BE A COMMON COMPLAINT FOUND ONLINE. POSITIVE FEEDBACK: THE ENTIRE FRONT END, ENGINE, BATTERY, ETC. COMPACTED INTO A PANCAKE, BUT THE PASSENGER COMPARTMENT HAD ONLY A SMALL BUCKLE ON THE FLOOR BOARD AT THE PEDALS. THE ENGINE WAS CRUSHED. THIS WAS A DEFINITE POSITIVE. (UNRELATED TO ACCIDENT COMPLAINT ABOVE: THE EXTERIOR HANDLES OF THE SLIDING DOORS WERE REPLACED TWICE. PRIOR TO THE LATTER REPAIR, WHEN THE PASSENGER SIDE EXTERIOR SLIDING DOOR HANDLE BROKE, MY DAUGHTER'S HAND WAS CUT AND BRUISED!) *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10442457January 4, 2012
ELECTRICAL SYSTEM
I HAD NISSAN QUEST 2000, MINIVAN, FOR FIVE YEARS. IT HAS ONLY 135K MILES. WE TOOK GOOD CARE OF IT AND KEEP IT WELL MAINTAINED. IN 01/03/2012 I WAS PICKING UP MY KIDS FROM SCHOOL, IN THE SCHOOL PARKING LOT I SMELLED SOMETHING WEIRD I THOUGHT IT FROM OUTSIDE, THIN ONE LADY WAVED TO ME THAT THERE IS SOMETHING WRONG IN MY CAR. THE SMOKE WAS START COMING OUT OF THE FRONT TRUNK OF THE CAR. I LOOKED AT THE TEMPERATURE READER, IT WAS NORMAL, NO OVERHEATING. I TURNED OFF THE CAR AND LEFT WITH MY 4 KIDS. I THOUGHT IT WILL STOP SMOKING, BUT THE SMOKE CONTINUE TO INCREASE, AND WE START SEE SOME FIRE. THE SCHOOL CALLED THE FIRE DEPARTMENT, THEY WERE THERE IN 3 MIN. THEY WERE ABLE TO CONTROL THE FIRE BUT AFTER IT MADE A COMPLETE DAMAGE. THE OFFICER IN THE FIRE DEPARTMENT TOOK TOO MANY PICTURES, AND HE SAID THEY CAN'T TELL THE CAUSE OF FIRE. I JUST DON'T UNDERSTAND HOW AND WHY THIS HAPPENS, THIS KIND OF CAR SUPPOSED TO SERVE FOR MUCH LONGER THAN THAT, IT HAS ONLY 135K MILE ON IT. MANY PEOPLE TOLD ME THAT COULD BE DUE TO MALFUNCTION OR DEFECT IN MANUFACTURE. I FIELD THIS COMPLAINS AND WISH THERE WILL BE INVESTIGATION IN THIS INCIDENT SO NOBODY COULD HAVE THE SAME EXPERIENCE OR WORST. THANKS GOD I AM SAFE WITH MY CHILDREN BUT I LOST MY VAN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10424385September 8, 2011
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
BACK ON JULY AS I WAS ON THE HWY, SET MY CRUISE CONTROL, FOR THE FIRST TIME SINCE I'VE OWNED MY NISSAN, AT 55MPH, THE SPEEDOMETER STOPPED WORKING, MY RIGHT HEADLIGHT WENT OUT. NOW EVER SINCE THEN, IT HAS GOTTEN WORSE, I HAVE REPLACED THE RIGHT HEADLIGHT 3 TIMES . I'VE NOTICED THAT WHEN I GRAB THE HANDLE OF THE TURN SIGNAL IT CRACKLES, AND CAUSES THE HEADLIGHTS TO FLICKER, AND THE ODOMETER DOESN'T WORK WHEN THE SPEED CONTROL IS ON ZERO WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382813February 15, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 NISSAN QUEST MINIVAN. WHILE DRIVING APPROXIMATELY 1-2 MPH APPROACHING A TRAFFIC LIGHT THE VEHICLE ACCELERATED. THE CONTACT STATED THAT HE HAD TO ENGAGE THE BRAKES WITH EXCESSIVE FORCE, AND THE EMERGENCY BRAKE IN ORDER TO PLACE THE VEHICLE IN NEUTRAL AND STOP IT FROM ACCELERATING. THE CONTACT STATED THAT BECAUSE OF THE FAILURE HE HAD TO REPLACE THE MOTOR MOUNTS TWICE. THE FAILURE ONLY HAPPENED INTERMITTENTLY WHEN APPROACHING A STOP. THE FAILURE HAD BEEN ONGOING FOR THE LAST YEAR AND A HALF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 81,000 AND THE CURRENT MILEAGE WAS 86,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381354February 9, 2011
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2000 NISSAN QUEST. THE CONTACT WAS DRIVING AT NIGHT APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ON. SUDDENLY, THE HEADLIGHTS BECAME INOPERATIVE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND THEN RESUMED WITHOUT THE HEADLIGHTS. THE CONTACT'S VISIBILITY WAS EXTREMELY LIMITED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED BOTH HEADLIGHT BULBS. THE FAILURE OCCURRED AGAIN AFTER THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341663July 6, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 NISSAN QUEST. THE CONTACT STATED THAT AFTER THE VEHICLE CAME TO A STOP, IT ACCELERATED. WHEN THE ACCELERATOR PEDAL WAS ENGAGED THE VEHICLE SUDDENLY LUNGED FORWARD. THE FAILURE HAD BECOME PROGRESSIVELY WORSE OVER TIME. NISSAN WAS NOT NOTIFIED ABOUT THE FAILURE WHEN THE COMPLAINT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339616June 23, 2010
ELECTRICAL SYSTEM
AS I WAS DRIVING ON CITY STREET, MY CAR STARTED ACCELERATING ON ITS OWN. WHEN I SHIFTED INTO NEUTRAL, THE RPM SHOT UP TO 4-5000. THE BREAKS WERE TOO HARD AND FAILED TO STOP THE CAR UNTIL IT WAS IN NEUTRAL. THE MECHANIC FOUND THE ORIGIN OF THE PROBLEM IN A FAULTY CRUISE CONTROL. EVENTUALLY THE NISSAN DEALERSHIP DISCONNECTED THE CRUISE CONTROL. THIS HAPPENED LAST WEEK AND SO FAR I HAVE NOT EXPERIENCED ANY OTHER PROBLEM. DEALERSHIP BELIEVES THAT THIS WAS A FAILURE OF AN ELECTRONIC COMPONENT AS A NORMAL WEAR AND TEAR. I DISAGREE, SINCE THE PROBLEM ALSO CAUSED THE MOTOR MOUNTS TO CRACK AND I HAD TO REPAIR THOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285611September 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2000 NISSAN QUEST. WHILE DRIVING, HE NOTICED THAT HE COULD NOT ACCELERATE HIGHER THAN 15 MPH. THE VEHICLE WAS TAKEN TO A REPAIR FACILITY AND A MECHANIC REPLACED THE OXYGEN SENSOR; HOWEVER, THE REPAIR DID NOT REMEDY THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 85402.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218734February 21, 2008
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL STICKS. & A VERY STONG ODOR OF GASOLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218240February 17, 2008
ENGINE AND ENGINE COOLING
NISSAN QUEST 1.0 I PAID, AND NEVER REIMBURSED, FOR THE CLEANING OF CARBONS DEPOSIT IN PART OF THE ENGINE CALLED THROTTLE-BODY ASSEMBLY IN NOVEMBER 05, 2003. MILEAGE: 57,934. REF.: SUPERIOR COURT FOR THE STATE OF CALIFORNIA FOR THE COUNTY OF LOS ANGELES - ROBERT MEYER VS NISSAN NORTH AMERICA, INC. CASE NO. BC 263136. 2.0 IN 2006 MY NISSAN QUEST STARTED HAVING PROBLEM TO HOLD THE IDLE SPEED AT 750 RPM AND THE ENGINE STOP EVERY TIME I AM WAITING AT THE TRAFFIC LIGHT. MILEAGE: 101,000. 3.0 THE NISSAN DEALER COULDN'T RESET THE IDLE SPEED AND STATED THAT TO FIX THE PROBLEM THEY HAVE TO CHARGE ME OVER $2,000 WITHOUT THE GUARANTEE THAT THE PROBLEM WILL BE FIXED. 4.0 I REQUEST THAT NISSAN NORTH AMERICA RECOGNIZES THAT THIS VEHICLE HAS A MANUFACTURING PROBLEM AND FIX MY VEHICLE WITHOUT CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210677December 3, 2007
VEHICLE SPEED CONTROL
ACCELERATOR PEDAL STICKS (MOSTLY WHEN STARTING FROM A STOPPED POSITION) IN BOTH FORWARD AND REVERSE. PROBLEM IS CONTINUING TO GET WORSE AS TIME PROGRESSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200752August 25, 2007
VEHICLE SPEED CONTROL:CABLES
THE SPEEDOMETER JUMPS UP AND DOWN WHILE THE CAR IS IN MOTION. OCCASIONALLY, THE SPEEDOMETER STOPS WORKING COMPLETELY. WE HAVE COMPLAINED ABOUT THIS BEFORE TIMES AND NOW THE DEALERSHIP SAYS THAT WE NEED TO REPLACE THE SPEEDOMETER ASSEMBLY INCLUDING CABLE. I WAS INFORMED THAT IT IS ON A NATIONWIDE BACK ORDER AND THERE ARE SEVERAL AT THIS DEALERSHIP AWAITING THE SAME FIX. IS THERE ANYTHING ANYONE CAN DO TO LOOK INTO THE NUMEROUS ELECTRICAL AND MECHANICAL ISSUES THIS VEHICLE SEEMS TO BE EXPERIENCING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199683August 15, 2007
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHT BULBS CONTINUE TO BURN OUT AND DURING THE LAST REPLACEMENT OF THE BULBS, THE COLLARS RETAINING THE WIRING HARNESS CRUMBLED IN MY HANDS. BOTH COLLARS LOOK LIKE THEY HAVE BEEN EXPOSED TO A LOT OF HEAT. THEN WHILE I WAS TRYING TO REMOVE THE BULB, IT CAME BACK ON. THE WIRING SOCKET WAS LOOSE AND NEEDED PRESSURE IN ORDER TO WORK. THIS TOO, LOOKED LIKE IT WAS EXPOSED TO A LOT OF HEAT WHERE THE WIRES CONNECT TO THE SOCKETS. IS THIS A DESIGN DEFECT? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199684August 15, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE STUTTERS OR HESITATES BRIEFLY WHILE IN MOTION. IT ONLY OCCURS 3 TO 4 TIMES A MONTH AT MOST. HOWEVER, WE HAVE COMPLAINED ABOUT THIS TO THE DEALERSHIP SEVERAL TIMES (A FEW OF THOSE TIMES WHILE THE VEHICLE WAS UNDER WARRANTY) AND THEY HAVE FOUND NOTHING. NOW, AT 80,000 MILES, THE DEALERSHIP IS SAYING THAT IT PROBABLY NEEDS A NEW TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169149September 24, 2006
FUEL SYSTEM, GASOLINE
ONCE MY CAR'S WARRANTY WAS EXPIRED I BEGAN HAVING PROBLEMS WITH THE "ENGINE" SO I THOUGHT. THE CHECK ENGINE LIGHT CAME ON AND THE CAR BEGAN RUNNING ROUGH. I TOOK IT IN AND WAS TOLD THERE WAS A KNOCK SENSOR MALFUNCTION AND A MISFIRE IN THE #6 CYLINDER. I TOOK IT INTO THE NISSAN DEALERSHIP BECAUSE THE CAR COMPLETELY DIED. I AUTHORIZED THE SPARK PLUGS TO BE REPLACED AND THE BATTERY CABLE IF IT WAS NECESSARY BUT WAS TOLD THE SPARK PLUGS ARE GOOD FOR 100,000 MILES AND THE BATTERY CABLE WAS FINE EVEN THOUGH THE ORIGINAL ONE SPLIT IN TWO KILLING MY CAR. I WAS TOLD THE KNOCK SENSOR NEEDED TO BE RESET AND MY BATTERY WAS DEAD. I AM STILL HAVING THE ROUGH IDLE SO I TOOK IT IN AGAIN AND WAS TOLD THE KNOCK SENSOR AGAIN HAD A MALFUNCTION CODE AND THE COMPUTER IS TELLING THE O2 SENSORS TO RUN LEANER AND THE O2 SENSORS ARE TELLING MY COMPUTER TO RUN LEAN. WELL NOW THERE IS A NASTY SULFUR ODOR WHICH IN THE PAST HAS MEANT THE CATALYTIC CONVERTER. NO ONE KNOWS WHAT THE HECK IS WRONG BUT IT STILL (A YEAR LATER) RUNS ROUGH WITH THE OCCASIONAL FEELING IT WANTS TO DIE. I NEED HELP, I BELIEVE THE CATALYTIC AND THE O2 SENSORS ARE GOING BAD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161556June 20, 2006
STRUCTURE:BODY:DOOR
THE CONSUMER'S DAUGHTER OPENED THE SLIDING DOOR OF THE 2000 QUEST INTENDING TO CLIMB INSIDE. THE HEAVY SLIDING DOOR FELL DOWN AND OUTWARD TOWARDS THE PASSENGER ALMOST INJURING HER. *TS ***NAR*** THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THE CONSUMER WAS INFORMED THAT THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY BECAUSE THE VEHICLE HAD OVER 100,000 MILES ON IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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