Nissan Quest Complaints
2,121 consumer complaints on file.
- #744630April 27, 2001VEHICLE SPEED CONTROL
VEHICLE LOST ACCELERATION ON HWY TRAVELING AT APPROX 60MPH. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #744447April 24, 2001ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
ON 4/18/01, NOTICED ONE HEADLAMP NOT LIT. ON OPENING THE HOOD, DISCOVERED BOTH MAIN GROUNDING WIRES WERE "EXPLODED" FROM INSIDE THEIR CASINGS. INDIVIDUAL STRANDS WERE IN SOME CASES STILL INTACT WHILE OTHERS WERE COMPLETELY SEPARATED. WIRES NEARBY WERE ALSO SEVERED BY WHAT APPEARS TO BE A MAJOR ELECTRICAL SURGE. AN ADDITIONAL SMALL SECONDARY GROUNDING WIRE WAS SEPARATED FROM ITS MOUNT. RECONNECTING THAT WIRE "FIXED" THE NONFUNCTIONING HEADLIGHT. NEXT DAY, BOTH HEADLIGHTS WERE OUT. ON OPENING THE HOOD, DISCOVERED BOTH MAIN GROUNDING WIRES COMPLETELY SEPARATED, SECONDARY GROUNDING WIRE SEPARATED, HEADLAMP WIRING CONNECTORS "BURNED" AND ALL CONNECTING WIRES (3 PER) SEPARATED. ELECTRICAL "SCARRING" EVIDENT ON NEARBY METAL AND PLASTIC INSIDE THE ENGINE COMPARTMENT. WIRE AND PLASTIC FRAGMENTS FOUND UNDER AND AROUND AFFECTED AREAS. WINDSHIELD WASHER FILLER CAP AND FUNNEL "SCARRED". ALL OTHER MECHANICAL AND ELECTRICAL FUNCTIONS APPEAR TO OPERATE NORMALLY, INCLUDING TURN INDICATORS AND PARKING LIGHTS. HAS THIS TYPE OF PROBLEM OCCURRED ELSEWHERE? IS THERE REMEDY THROUGH NISSAN EVEN AFTER WARRANTY IS EXPIRED? COPYING TO NISSAN AFTER SUBMITTING TO NHTSA. THANK YOU IN ADVANCE FOR LISTENING AND INVESTIGATING. SINCERELY, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #744246April 19, 2001FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE PROBLEM WITH FUEL PUMP WIRING INSIDE OF FUEL TANK. THE PROBLEM STARTED ABOUT A YEAR AGO WITH THE FUEL PUMP'S PERFORMANCE,SUCH AS HUMMING SOUND FROM TANK SECTION OR NO PUMP START UP AT STARTING THE ENGINE. BUT LAST DAY OF MARCH OF THIS YEAR I WAS NOT ABLE TO START THE CAR AT ALL DUE TO COMPLETE PUMP FAILURE. I CONSIDER MY SELF AS VERY GOOD MECHANIC AS FAR AS CAR IS CONCERN. WHEN I OPEN THE FUEL PUMP ASSEMBLY , I DISCOVERED TWO ELECTRCAL WIRES,RED(+) AND BLACK(-), WERE TANGLED EACH OTHER. DUE TO FRICTION OF TWO WIRES TOGETHER, RED WIRE'S INSULATION WERE MAY BE TWO PAPER-THIN LEFTBOF BARE COPPER WIRE. BLACK WIRE WERE EVEN THINNER THAN RED'S WHERE I CAN ALMOST SEE THE BARE WIRES. I COULD ONLY IMAGINE WHAT COULD HAPEN WITH ELECTRICAL SHORT INSIDE THE FUEL TANK. I REPLACED THE FUEL PUMP WITH ORIGINAL FACTORY PART WITH DIFFERENT REARRANGEMENT OF ELECTRICAL WIRES. I WAS VERY LUCKY TO FIND THE PROBLEM EARLIER. YOU MAY CALL ME AT WORK OR E-MAIL ME .*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #886273April 19, 2001ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
BOLTS ON EXHAUST MANIFOLD HAVE BROKEN WHICH COULD EVENTUALLY CAUSE ENGINE PROBLEMS. PLEASE GIVE ANY FURTHER DETAILS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #744155April 17, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
OCCASIONAL GRINDING NOISE AND/OR PULSATING BRAKE PEDAL WHEN BRAKES ARE APPLIED NORMALLY.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #886116April 17, 2001VEHICLE SPEED CONTROL:CABLES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING UPHILL AT 45 MPH CONSUMER MOVED TO LEFT LANE TO PASS A VEHICLE, VEHICLE WAS A BIT SLOW PASSING, SO CONSUMER FLOORED GAS PEDAL, BUT NOTHING HAPPENED. SUDDENLY VEHICLE STARTED ACCELERATING, CONSUMER TRIED TO BRAKE, BUT BRAKE PEDAL DID NOT MOVE. VEHICLE REACHED 60-65 MPH, CONSUMER WAS ABLE TO PULL INTO DIRT ROAD ON SIDE OF ROAD, USED EMERGENCY BRAKE AND TUNED OFF IGNITION. DEALER FOUND THROTTLE CABLE HAD SNAPPED, WAS FRAYED ON BOTH SIDES. NISSAN ADMITTED CABLE WAS INSTALLED INCORRECTLY AT FACTORY. *AK CONSUMER STATES THERE WAS A KINK IN THROTTLE CABLE FROM THE FACTORY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #744141April 16, 2001WHEELS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #885935April 16, 2001SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE IN PARK POSITION DRIVER'S SIDE COIL SPRING FAILED AND BROKE, CAUSING FRONT TIRE TO PUNCTURE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #744020April 13, 2001ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST MANIFOLD BOLTS BROKE AND STUDS REMAINED IN MANIFOLD. EXHAUST LEAKED IN ENGINE BAY. WAS TOLD BY NISSAN DEALER THAT POSSIBLE AFFIXIATION COULD RESULT FROM RUNNING THE AC AND THE EXHAUST LEAK CREATED BY THE BROKEN BOLTS. THERE WAS A QUEST THERE WITH THE SAME PROBLEM. HAD QUEST FIXED ELSEWHERE. WHEN DOING OIL CHANGE A MONTH LATER, ANOTHER QUEST WITH SAME PROBLEM. WAS TOLD BY NISSAN MECHANIC AND MY MECHANIC THAT THIS IS EXTREMELY COMMON IN THE VAN. THERE SHOULD BE A RECALL DONE ON THE EXHAUST LEAK. ACCORDING TO THE NISSAN DEALER, THE EMMISIONS COULD BE NON ODOROUS AND MAY NOT BE DETECTED BY SMELL. I FEEL THIS IS EQUALLY OR EVEN MORE DANGEROUS THENA THE FUEL VENT PROBLEM BECAUSE THIS IS INVISIBLE. AT LEAST YOU COULD SMELL THE GAS LEAK AND SEE THE GAS ON THE GROUND.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #885759April 12, 2001AIR BAGS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AIRBAG LIGHT HAD BEEN FLASHING. CONSUMER CALLED TO DEALER WHO STATED REPAIR MIGHT COST BETWEEN $500 - $ 2000 . NOT REPAIRED. *AK THE AIR CONDITIONING AND HEATING SMOKED REAL BAD AND HAD QUIT. *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #885781April 12, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AT SLOW SPEED CONSUMER APPLIED BRAKES AND PEDAL WENT TO FLOOR, NO BRAKING ACTION. SHIFTED TO PARK, AND USED EMERGENCY BRAKE TO SLOW VEHICLE. VEHICLE WAS VIBRATING AT THIS TIME. THIS HAPPENED AGAIN ON APRIL 8, 2001. VEHICLE AT DEALER AT THIS TIME, DEALER STATED THERE WAS NOTHING WRONG WITH BRAKES. *AK *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #885805April 12, 2001VISIBILITY:WINDSHIELD WIPER/WASHER, EXTERIOR LIGHTING:TAIL LIGHTS
WHEN TURNING ON TURN SIGNALS AND WINDSHIELD WIPERS ARE ON, WINDSHIELD WIPERS WILL START GOING VERY FAST, OTHER TIMES THEY WILL JUST STOP. ALSO, TAIL LIGHTS BLEW OUT. TOOK VEHICLE TO DEALER NUMEROUS TIMES FOR BOTH PROBLEMS, COULD NOT REMEDY SITUATION.*AK THE REAR TAIL LIGHT ASSEMBLY WAS ON RECALL A FEW YEARS AGO, BUT THE CONSUMER WAS NOT INFORMED. THE WINDSHIELD WIPER WAS COVERED UNDER THE EXTENDED BUMPER TO PUMPER WARRANTY, BUT THE DEALER COULD NOT SOLVE THE WIPER PROBLEM. THE CONSUMER STATES WITHOUT WIPERS WORKING IT WAS NOT SAFE TO TRAVEL IN THIS VEHICLE DURING THE RAINY SEASON. *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #885729April 11, 2001FUEL SYSTEM, GASOLINE
GAS DOES NOT STAY IN TANK LONG. AFTER A SHORT DISTANCE THERE IS HARDLY ANY GAS LEFT IN TANK. CONSUMER CAN SMELL GAS IN CAR.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #885613April 10, 2001ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE DRIVING COULD SMELL A STRONG SMELL OF FUEL THAT FORCED CONSUMER TO DRIVE WITH WINDOW DOWN. HAD RECEIVED A RECALL NOTICE FOR FUEL TANK VENT HOSE, BUT DEALER WILL NOT TAKE CARE OF THAT RECALL UNLESS CONSUMER PICKED UP THE EXPENSES. *AK CONSUMER STATES RECALL REPAIR WAS COMPLETED WITH NO COST, HOWEVER DEALER STATED THAT THE PROBLEM WAS WITH THE FUEL INJECTION AND IT WAS SPRAYING GAS ONTO THE ENGINE, CONSUMER WILL HAVE TO PAY FOR THIS REPAIR. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #885430April 9, 2001VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR IS STICKING CAUSING SUDDEN ACCELERATION. THIS EVENT OCCURS APPROXIMATELY 15-20% OF TIME AT RANDOM INTERVALS. DEALERSHIP HAS NOT EXAMINED VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #885455April 9, 2001POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TRANSMISSION PAN GASKET IS LEAKING AND SPRAYING OIL ONTO UNDER CARRIAGE OF VEHICLE . PLEASE GIVE ANY FURTHER DETAILS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #885223April 6, 2001UNKNOWN OR OTHER
ALL FOUR DOORS WON'T UNLOCK WITH REMOTE CONTROL, BUT WHILE DRIVING DOORS WILL LOCK.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #885191April 5, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE PEDAL GOES ALL WAY TO FLOORBOARD. DEALERSHIP IS AWARE OF PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #884887April 2, 2001AIR BAGS
AIRBAG WOULD PERIODICALLY COME ON. DEALER HAS NOT PROVIDED OR OFFERED REMEDY FOR CONSUMER. AIRBAG SENSOR MAYBE DEFECTIVE, AND NOT DEPLOYED IN EVENT OF AN AUTOMOBILE ACCIDENT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #560619April 1, 2001FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE CONSUMERS VEHICLE HAS EXPERIENCED SYMPTOMS OF RECALL 00V-419 OF THE FUEL TANK VENT HOSE PRIOR TO RECALL NOTIFICATION. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0