Nissan Quest Complaints

2,121 consumer complaints on file.

#10091964September 13, 2004
ENGINE AND ENGINE COOLING
WHEN DRIVING THE VEHICLE IT STALLS IN THE MIDDLE OF THE ROAD. THE VEHICLE HAS BEEN SERVICED TWICE FOR THE DEFECTIVENESS. THE DEALER FOUND N O DEFECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091970September 13, 2004
ENGINE AND ENGINE COOLING
VEHICLE STALLED IN TRAFFIC. AFTER TAKING THE VEHICLE TO DEALER FOR REPAIRS CONSUMER WAS ADVISED THAT THERE WAS NO SOLUTION FOR THIS DEFECT. THEY SHOULD PULL OVER TO THE SIDE OF THE ROAD AND START OVER AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090794September 10, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1.FUEL PUMP FAILURE, REPLACED BY DEALER. TRANSMISSION STARTS OUT IN3RD GEAR VEHICLE WILL NOT TRAVEL OVER 10/15 MPH. DEALER CLAIMS INADVERTANTLY TURNING OFF OD CAN CAUSE THIS. A/C UNITUNABLE TO COOL OFF CAR IN WEATHER OVER 85DEGREES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090803September 10, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I PURCHASED 2004 QUEST IN FALL 2003. TO DATE I HAVE HAD THE AUTOMATIC DOOR BREAK 4 TIMES, FUEL PUMP AND FUEL CHAMBER REPLACED,VAN WILL NOT ACCELERATE PERIODICALLY, BRAKES SQEAK REPAIRED BUT OW WORSE, SONAR MALFUNCTION, NO SOUND FROM RADIO/DVD/CD RANDOM OCCURANCE. THE VAN HAS BEEN IN SHOP APPROXIMATLEY 10 TIMES IN TEN MONTHS FOR EXTENDED TIME AND PROBLEMS ARE NO BETTER THAN 10 MONTHS AGO. NISSAN CONSUMER AFFAIRS HAS NOT PROVIDED ANY RESOLUTION OR EFFORT TO PROPERLY FIX PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090698September 9, 2004
EQUIPMENT, UNKNOWN OR OTHER
ON MARCH 31 2004, MY WIFE AND I PURCHASED A 2004 NISSAN QUEST SE. (VIN 5N1BV2U44N352872). THE REASON FOR THE PURCHASE WAS DUE TO THE SIZE AND AGES OF OUR FAMILY MEMBERS. WE HAVE 4 CHILDREN. THEY ARE AGED AS FOLLOWS: 14 YEARS, 11 YEARS, 20 MONTHS, 6 WEEKS. SINCE WE HAVE PURCHASED THIS VEHICLE WE HAVE HAD THE SAME PROBLEM OVER AND OVER. WITH ABOUT 350 MILES ON IT, THE AIR CONDITIONER LOCKED UP AND THE COMPRESSOR WAS REPLACED. AROUND MAY WE NOTICED THE AC WAS NOT COOLING THE VAN OFF AT ALL. KEEP IN MIND WE ARE IN TEXAS AND THIS IS ONE OF THE MILDER MONTHS. WE TOOK THE VAN IN SOMETIME IN EARLY JUNE TO HAVE THEM LOOK AT IT. SHORTLY THERE AFTER THEY RETURNED THE VEHICLE STATING IT WAS PERFORMING TO MANUFACTURER'S SPECIFICATIONS. I THEN WENT AND PURCHASED A AC VENT THERMOMETER. ON LOW THE TEMPERATURE BLOWING OUT OF THE VENTS IS COLD AROUND 50 DEGREES FAHRENHEIT. HOWEVER WHEN YOU TURN IT TO MEDIUM OR HIGH SPEED THE TEMPERATURE THAT BLOWS OUT AT THE VENTS IS AROUND 70-75 DEGREES. THIS TEMPERATURE IS CONSISTENT EVEN AFTER THE CAR HAS BEEN RUNNING AT HIGHWAY SPEEDS FOR APPROXIMATELY 30-35 MINUTES WITH AN OUTSIDE TEMPERATURE OF AROUND 90. (WHICH AGAIN IS MILD FOR A TEXAS SUMMER). WITH THE AIR ON HIGH FOR 30-35 MINUTES THE TEMPERATURE IN THE CABIN AT THE MIDDLE ROW OF SEATS IS 87 DEGREES. THIS IS ALSO WITH THE REAR AIR ON HIGH AS WELL. MY CHILD'S PEDIATRICIAN ADVISED ME TO NOT LET MY INFANT RIDE IN THESE TEMPERATURES FOR EXTENDED PERIODS OF TIME DUE TO THE POSSIBILITY OF DEHYDRATION. SO, BASICALLY I AM IN A $35,000 (MSRP) AUTOMOBILE THAT I CAN NOT LET MY CHILD RIDE IN ON ANY TRIPS FOR FEAR THAT HE MAY GET SICK. THIS IS NOT RIGHT AND I SHOULD NOT HAVE TO SUFFER NOR SHOULD MY CHILD. THE VEHICLE IS SIMPLY NOT PERFORMING AS IT SHOULD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091537September 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS INTERMITTENTLY WHEN ATTEMPTING TO ACCELERATE. *AK DEALER DESCRIBES PROBLM AS TRANSMISSION GOING INTO THIRD GEAR DEFAULT. PROBLEM HAS NOT BEEN FIXED YET. THE CONSUMER FILED VEHICLE UNDER THE FLORIDA LEMON LAW. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091540September 8, 2004
AIR BAGS
CONSUMER RECEIVED NHTSA RECALL 04V103000. TOOK VEHICLE TO THE DEALERSHIP AND RECALL FAILED. THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, OCCUPANT CRASH PROTECTION. AIR BAG FOR THE FRONT PASSENGER SEAT WAS TO BE TURNED OFF WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, WERE IN THE FRONT SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090450September 5, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD REPLACEMENT, BOLTS AND STUDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090451September 5, 2004
ENGINE AND ENGINE COOLING:ENGINE
BOLT HOLDING LOWER PULLEY TO CRANKSHAFT SHEARED OFF. POSSIBLE CRANK SHAFT FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090430September 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT
I BOUGHT MY VEHICLE IN DEALER NEW NISSAN QUEST 2004, AND SINCE I BOUGHT HAD THE PROBLEM WHEN YOU STOP AND YOU TRY TO ACCELERATE THE TRANSMISSION STOCK WHEN I KEEP PRESS THE GAS ACCELERATE AFTER THE 40 MPH THE CAR START TO RESPOND REALLY SLOWLY. WHEN I DROP THE CAR TO SERVICE IN THE DEALER THE SERVICE PEOPLE SAID IS THIS PROBLEM DONT OCURR ALL THE TIME ITS VERY DIFFICULT TO IDENTIFY WHAT HAPPEN. THE LAST TIME HAPPEN MY CAR WENT TO DEALER IN TOWER BECAUSE DONT WANT TO RUN. ANOTHER PROBLEM IS VIBRATION IN FRONT WHEN I DRIVING I FEEL VIBRATION IN ALL THE FRONT AND WHEN I GOING TO STOP ITS MORE VIBRATION AND FEELING TERRIBLE. THE DEALER BALANCE MI TIRE 6 TIMES ALL READY IN ONE YEAR AND ALIGMENT AND ROTATE. I THINK ITS NO NORMAL THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090282August 30, 2004
SEATS
PROBLEMS WITH SEAT EQUIPMENT ON 2004 NISSAN QUEST.*MR THE DEALER ORDER ANOTHER SEAT BUT AS OF JULY 2004 THE SEAT HAD NOT ARRIVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089664August 24, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 10 MPH BRAKES FAILED. THE ABS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10088398August 23, 2004
TIRES
PURCHASED NEW 2002 NISSAN QUEST ON 12/201.CURRENT MILLAGE IS 26,000. ALL 4 TIRES HAVE HAD TIRE SEPARATION. WE REPLACED THE FIRST ONE ON 7/03 WITH ONLY 17,800 MILES ON IT, THE SECOND ONE ON 12/03, THE THIRD ONE ON 7/12/04, AND THE FORTH ON 8/22/04. AFTER CONTACTING THE MANUFACTURER (CONTINENTAL TIRES) THEY HAVE MADE ME PAY FOR ALL 4 REPLACEMENT TIRES. I HAVE TOLD THEM THAT I BELIVE THAT THOSE TIRES MUST HAVE BEEN DEFECTIVE. THEY SAID THAT THEY WOULD PRORATE THE TIRES, BUT WHY SHOULD I HAVE TO PAY FOR THEIR DEFECTIVE TIRES? IF THOSE TIRES WOUOLD HAVE BEEN GOOD THEY SHOULD HAVE LASTED AT LEAST 40-50 THOUSAND MILES. I HAVE ALSO HAD TO PAY TO RE-ALIGN THE VAN. THIS IS A SECOND VEHICLE THAT, AS YOU CAN SEE BY THE MILLAGE, IS NOT USED ALOT. ALL TIRES WERE REPLACED AT TIRE KINGDOM IN APOPKA, SO I DON'T HAVE THE TIRE NUMBERS YOU MIGHT NEED. THEY SAID THEY HAD TO RETURN THEM TO CONTINENTAL FOR THE WARRANTY. THE CONSEQUENCES COULD HAVE BEEN FATAL ON ALL FOUR OCCASIONS. TWICE WE WERE DRIVING LONG DISTANCE AND COULD HAVE HAD A SERIOUS ACCIDENT ON THE INTERSTATE. TIRE SIZE IS: P215/65R16 THE REPLACEMENT TIRES ARE THE SAME AS THE ONES BEFORE, BUT I DON'T WANT THEM! I DON'T TRUST THEM! WHAT I WOULD LIKE IS A NEW SET OF TIRES FROM A DIFFERENT MANUFACTURER OR AT LEAST REPAYMENT OF THE PRORATED MONEY I HAD TO INVEST PLUS THE ALIGNMENT WHICH AMOUNTS TO $224.19. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088340August 22, 2004
ELECTRICAL SYSTEM
CAR REFUSES TO START. ACTS LIKE BATTERY PROBLEM BUT SYSTEM CHECKED OUT BY DEALER AND NOTHING FOUND . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089338August 19, 2004
AIR BAGS
THE CONSUMER NOTICED WHILE THE PASSENGER WAS SITTING INSIDE OF THE VEHICLE THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE AIR BAG LIGHT WAS DEACTIVATED BECAUSE THE PASSENGER WEIGHED 120 POUNDS. THE WEIGHT SENSOR ACTIVATED AND MALFUNCTIONED. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088239August 19, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I PURCHASED A 2004 NISSAN QUEST IN MAY 2004. HAD ISSUES WITH PERSISTENT RATTLES IN THE DRIVER SIDE SLIDING DOOR IMMEDIATELY. THE VEHICLE WAS TAKEN IN TO THE DEALER SERVICE DEPT IN AUG 2004 FOR NISSAN'S "CUSTOMER SATISFACTION INITIATIVE" WHICH CORRESPONDS TO TSB NTB04-053. THIS CAMPAIGN WAS TO INSTALL A DOOR RATTLE KIT FIX IN ADDITION TO 2 OTHER ISSUES. AS A RESULT OF THE DOOR RATTLE KIT FIX INSTALLATION, BOTH OF MY SLIDING DOORS NOW RATTLE LOUDER THAN THE DRIVER SIDE DOOR DID TO BEGIN WITH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088109August 18, 2004
EXTERIOR LIGHTING:HEADLIGHTS
BOTH OF MY HEADLIGHTS JUST STOPPED WORKING AT THE SAME TIME. MY MECHANIC STATED THE CONNECTORS MELTED. WHEN HE TRIED TO OBTAIN THEM FROM NISSAN, HE WAS TOLD THEY NO LONGER ARE AVAILABLE! THIS MAKES ME BELIEVE THAT IT IS INDEED A SAFETY ISSUE IF THEY HAVE STOPPED SELLING THE CONNECTORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088111August 18, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE 2004 QUEST HAS LESS THAN 4000 MILES AND THE STEERING WHEEL WILL SHIMMY WHEN BRAKES ARE APPLIED. DEALER CONFIRMED THAT THE FRONT BRAKE ROTOR IS WARPED AND NEEDS TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086993August 16, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
WE BOUGHT OUR BRAND NEW 2004 NISSAN QUEST S ON 7-30-04. THE NEXT DAY IT RAN VERY SLUGGISH AND WOULD NOT ACCELERATE UP TO ADEQUETE SPEED FROM A STOP. IT STALLED OUT TWICE AND THE CHECK ENGINE LIGHT CAME ON. DEALER HAD TO REPLACE FUEL INJECTOR, FUEL PUMP AND SOME KIND OF GASKET. THEY ALSO ORDERED US A NEW VEHICLE AND WAS VERY COOPERATIVE AND HELPFUL. I DID NOT WANT TO HAVE TO WORRY THE NEXT 10 YEARS IF MY CAR WAS GOING TO BREAK DOWN WITH MY SMALL CHILDREN. THIS IS NOT MY EXPECTATION OF A BRAND NEW VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086994August 16, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
VEHICLE POWER SLIDING DOORS AND POWER REAR HATCH OPENING INTERMITTENTLY WHILE VEHICLE IS IN MOTION. POWER SLIDING DOORS MOVING ERRATICALLY(SOMETIMES FAST, SOMETIMES SLOW). POWER SLIDING DOORS PINCH PROTECTION (REVERSAL OF DOOR IF OBJECT IS CAUGHT IN BETWEEN) IS NOT SENSITIVE ENOUGH. DEALER STATES IT IS WORKING NORMAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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