Nissan Murano Complaints (2009)

635 consumer complaints on file.

#11475711July 25, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2009 Nissan Murano. The contact stated while driving approximately 67 MPH, the sunroof suddenly detached. The dealer was contacted and stated that the sunroof needed to be replaced. The contact also contacted a certified auto body shop that stated the same. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474244July 16, 2022
AIR BAGS
Airbag warning light blinking. Checked with mechanic and the passenger airbag will not deploy if an accident occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473403July 11, 2022
STRUCTURE:BODY
The contact owns a 2009 Nissan Murano. The contact stated that while driving at various speeds, a loud clunking type noise was present coming from the rear of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear subframe had separated due to severe corrosion and rusting and advised that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472597July 6, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Nissan Murano. The contact stated that while her granddaughter was driving 15 MPH and slowing down for a traffic light, the brake pedal was depressed however, the vehicle failed to slow as needed. The contact stated that the vehicle stopped in the middle of the intersection. The contact stated that her granddaughter was not aware if a warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic determined that the front calipers, brake pads, brake lines, and rotors needed to be replaced. The vehicle was repaired; however, the brake failure persisted. The contact researched online and related the failure to NHTSA Campaign Number: 18V916000 (Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was approximately 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466898June 1, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2009 Nissan Murano. The contact stated while driving at various speeds, he heard abnormal sounds coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the entire subframe was severely corroded and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458109March 24, 2022
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
The contact owns a 2009 Nissan Murano. The contact stated that while driving, the brake pedal was depressed to the floorboard. Additionally, while driving, the brake pedal was depressed and was slow to respond. The diagnostic trouble code C1109: (Anti-Lock Brake System (ABS) Module Actuator (Electrical Control Unit) and low voltage battery message were displayed. The vehicle was taken to the local dealer where it was diagnosed twice. The contact was informed that the brakes needed to be flushed. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457170March 17, 2022
UNKNOWN OR OTHER
I brought this vehicle from a car dealership in cash. The dealership told me everything is working fine within the car since it's a used car. I've only used it 3 weeks from the date I brought it now it not running anymore. Tried to get ahold of the dealership they don't answer any of my calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451546February 11, 2022
STRUCTURE:BODY
Right rear subframe rusted out - suspension has become disconnected from chassis. Car is unsafe to drive. The car is available for inspection. We could have lost control of the car because of this issue. Nissan did not identify the rust and sub-frame issue, another independent auto repair shop did (Worldwide Auto: bloomington, IN). Nissan missed this when we brought it in for investigation but rather blamed it on a steering wheel sensor malfunctioning. The component hasn't been inspected by police or insurance rep. Dashboard light came on before we brought it to Nissan, who then misdiagnosed the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448208January 20, 2022
AIR BAGS, ELECTRICAL SYSTEM
The contact owns a 2009 Nissan Murano. The contact stated that while his daughter was driving at an unknown speed, the passenger’s side air bag light flashed on the instrument panel. The vehicle was taken to the dealer where the battery was reset, and the warning light disappeared. A few weeks later, the warning light returned, and the vehicle was taken back to the dealer. The dealer diagnosed the failure with a defective sensor inside the passenger’s side seat. Upon investigation, the contact linked that failure to NHTSA Campaign Number: 08V521000 (Air Bags, Electrical System). The manufacturer was notified and informed that contact that there were no open recalls on the vehicle. The contact was also provided a case number. The vehicle was not repaired. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446371January 5, 2022
AIR BAGS
The contact owns a 2009 Nissan Murano. The contact stated that while operating the vehicle, the passenger’s side airbag warning light would remain illuminated. The vehicle was taken to an independent mechanic who diagnosed that the occupant classification control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 08V521000 (Air Bags). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445560December 30, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Nissan Murano. The contact stated that upon the depression of the brake pedal, additional brake pedal travel time would be required to stop the vehicle as the brake pedal would depress to the floorboard. The contact described the brake as feeling "spongy" upon depression and that no warning light was illuminated on the instrument panel. The contact initially contacted an independent mechanic who bled the brake lines; however, the failure persisted. The contact then called the dealer who linked the failure to NHTSA Campaign Number: 18V916000 (Service Brakes, Hydraulic) however, the contact was given an estimate for a diagnostic. The manufacturer was also notified of the failure and referred him back to the dealer for assistance. The dealer agreed to repair the vehicle under recall; however, the failure remained. The contact then took the vehicle to another independent mechanic who repaired the brake master cylinder and the brake booster; however, despite these repairs, the failure persisted. The manufacturer was called back and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443776December 14, 2021
AIR BAGS
The contact's daughter owns a 2009 Nissan Murano. The contact stated that upon starting the vehicle, the air bag warning light illuminated on the instrument panel. The contact's daughter called a dealer who informed her that there were no recalls on the vehicle and that an extensive repair would have to be performed on the vehicle. The contact then called the manufacturer who informed him that there were no recalls or warranties on the vehicle. The vehicle had yet to be repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443563December 13, 2021
AIR BAGS, UNKNOWN OR OTHER
Passenger seat airbag code keeps flashing on with B1018 code present. Read that this is a common issue with Nissan vehicles and that’s it’s possible there is a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441524November 23, 2021
SERVICE BRAKES
The brake pedal gets really stiff, hard to depress and the brakes gradually engage until they almost stop the vehicle. All the brakes get extremely hot when this occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433010September 15, 2021
Tether, Lower Anchor (on car seat or vehicle), Other/I am not sure
This car does not have the clips and I can’t get the base secure for the infant car seat!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429595August 18, 2021
SUSPENSION
My car has a rolling type noise in the rear, sounds like it's on both sides. It is in the repair shop now, with possible subframe damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428572August 10, 2021
SUSPENSION
Thumping from the rear, took the car in and was told rear shocks and sway bar needed replaced. When I took the car in for service, I was told the rear sub frame had rusted through and the vehicle should not be driven. I was told that part was on a national backorder, so for now one could not be ordered to fix the car. With the backorder, the mechanic thought there might be a recall, which brought me to this site. This car has been well taken care of and ran through the carwash at least once a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422235June 24, 2021
VISIBILITY/WIPER
The backup camera only works at night and even then it is grainy. During the day I can only see a green screen with the yellow and red guidelines. But not what is actually behind my vehicle. This is very dangerous and makes backing this 2009 Nissan Murano SUV difficult. It's a large vehicle with blind spots. The main reason I bought the car was because it has a backup camera installed. I have seen blogs with same complaint. Nissan offers no help or solution. Have been told I would have to buy a whole new camera and dash navigation screen. Very expensive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421591June 21, 2021
UNKNOWN OR OTHER
Got car on June 15 after 3:30. Five hours later the car would not reverse or drive forward. Sound like gears would not shift. And the car was also dropped of to me with no antifreeze. I found codes: P1700, P0868, P1778, P0746 and Top Motors who I bought the car from towed the car to fix it but has not told me what was wrong with the car. I have not heard from them and I missed one and a half day of work. They gave me a 6 month warranty but it should have been 2 year warranty. They said it will take at least a week to get it back to me. I have been without my car for 5 days. The car was on Carfax website. I would like a 2 year Warranty and half of the money back of what I paid for the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418189May 22, 2021
UNKNOWN OR OTHER
1. REAR TRAILING ARM RUSTED SUB FRAME RUSTED SPRING BUCKET RUSTED CONTROL ARM RUSTED 2. NISSAN MECHANIC SAID WHEEL COULD HAVE BROKEN WHILE DRIVEING. HE TOLD US IT WAS NOT SAFE 3. THE PROBLEM HAS NOT BEEN REPRODUCED BUT IT HAS BEEN CONFIRMED BY A NISSAN DEALER 4. THE VEHICLE HAS NOT BEEN INSPECTED BY THE MANUFACTURER. 5. THE PROBLEM FIRST APPEARED WHEN THE CAR PULLED SHARPLEY TO THE LEFT AND ALMOST CRASHED. WE HAVE OWNED THE CAR FOR 18 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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