Nissan Murano Complaints (2009)

635 consumer complaints on file.

#11573869February 25, 2024
POWER TRAIN
My car hesitates then launches after a stop. It is the CVT transmission I assume. It is not safe when I am accelerating into traffic or trying to merge. Only 132,000 miles on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562129December 27, 2023
AIR BAGS
Blinking airbag sign in my Nissan Murano since week. Reset did not work by mechanic..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558828December 6, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
This has happened on two different occasions. While driving the vehicle the alternator has gone out and there is no warning that there is any problem but you lose your throttle control and the car loses power and is unable to accelerate. The 1st time this happened I was in the middle of an intersection trying to make a left turn and lost all power to be able to move the car. Luckly no one was coming in the other direction, or I could have been involved in a serious accident!!! I had the alternator check and it was bad, so we replaced it. The second time this happened was two days ago I was doing 65 MPH on a four-lane highway and without any warning I lost power and could not accelerate I was able to pull to the side of the road, but m emergency flashers were of no use due to the battery was low because the entire car was using it for power. The car has no gauge or light of any type to warn you that the alternator has failed till you lose power and are unable to accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557271November 28, 2023
AIR BAGS, SEATS, ELECTRICAL SYSTEM
Passenger seat sensor light for air bag stays lit, flashing 1 steady and 5 bursts. Shows airbag off even with adult sitting in passenger seat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546378September 25, 2023
POWER TRAIN
The contact owns a 2009 Nissan Murano. The contact stated that while driving at an undisclosed speed, the engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission seal. The vehicle was not repaired. The vehicle was taken to another independent mechanic, who confirmed the diagnosis and advised the contact to take the vehicle to a dealer. The vehicle was then taken to the dealer, who diagnosed failures with the axel seals, rear differential axle seal, and left TPMS sensor. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537851August 11, 2023
WHEELS, UNKNOWN OR OTHER
Tire pressure monitoring system is not working although the air pressure is kept as requested. The light is always ON which makes identification of loss of air pressure difficult to dictate, and can cause loss of vehicle control and serious damage in highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522173May 15, 2023
SERVICE BRAKES
When driving at a slow speed and applying full brakes, the car rather than stopping quickly took more time to stop and thus resulted in an accident - collided with the car in front. There was a recall for this car in 2019 for exactly this problem - R1814. Apparently, the fix the dealer has performed didn’t alleviate the problem. I sincerely request you to perform a thorough assessment of the recommended fix for this recall to safeguard others from this serious safety issue. Also, if possible, I request you to arrange for assessment of my vehicle to confirm if my ABS concerns are true which I truly believe they’re.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11519208April 27, 2023
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
While trying to make a turn in a busy intersection, the car stall and loses power it goes into a limp mode. The car slowly limps out of traffic to the side. Note VDC off and 2 red - neg sign brake light is on. Turn the ignition off for a few minutes. Turn ignition back on and no problem. The car starts up no problem. I had the brakes check out and no issues. I took to Nissan dealership . They said it is the alternator. I had new alternator put in 6 months ago. Took back to the company who put the alternator on He said it is working. They said this car notorious for the CVT transmission issues. This problem has happen twice in traffic. This is not safe.... I am afraid to drive this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517920April 19, 2023
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2009 Nissan Murano. The contact stated while having routine brake service performed, the mechanic notice that the rear subframe was rusted. The vehicle was not repaired. The manufacturer was contacted but the manufacturer provided no assistance. The failure mileage was 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515689April 5, 2023
POWER TRAIN, ELECTRICAL SYSTEM
As with the current Nissan recall the car just shutoff. On two separate occasions, one at highway speed on a high speed heavy traffic road and once of a neighborhood road. Both times spontaneously and without any warning or trouble lights or indications of a problem. Vehicles was towed and serviced at a Nissan dealership.. Both incidents were extremely dangerous one to get to shoulder in high speed traffic and to exit vehicle next to traffic and the other at night in a dark neighborhood. Dealer was without explanation on cause so we dont know if the problem is fixed or not. Prior request #602941
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513684March 24, 2023
AIR BAGS
Nissan has a voluntary recall for faulty air bag sensors on 2009 Nissan Murano but when you take it in they say your vin is not included. This is fraud because they know that ALL Muranos from 2009 and other years have a faulty sensor in the passenger seat and the air bags will NOT deploy. They lie because the fix is a new seat cushion which is expensive. They try to charge owners $5000 to repair a safety issue that is their responsibility. There are many, many complaints for this issue and many people are driving around without airbags because of Nissan’s dereliction. How many people will die??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507429February 15, 2023
AIR BAGS
In reference to my 2009 Murano, I like to bring my concern/complaint into your attention that since Jan 07, 2023, my Murano's airbag light is blinking. On Jan. 16, 2023, I took my SUV to ACME Nissan dealer situated at 2050 Highway 130, South Brunswick, NJ. 08852 for checkup and repair. Dealer diagnosed airbag issue code B1018 and advised "in control unit K8820-1AL0A and 873A2-3Z53A seat sensor are bad and need to be replaced. Dealer mentioned that they cannot replace these part/sensors, because they are not available thru Nissan anymore. Dealer also tried to get these parts from the aftermarket dealer. But these parts are also not available in aftermarket. Not functioning of airbags is a big-time Safety issue. I contacted Nissan customer service support and opened the case (48254432). But some reason they are not helping me at all in resolving this safety issue. Their answer is, they cannot do anything for this issue. While going through the Nissan forum, I noticed that this safety issue is common in Nissan Murano. This wonders that why Nissan have not issued any recall on this airbag safety issues. Are they going to issue the recall after someone die in the accident because of this airbag issues. Now I cannot even trade my SUV because of this safety issue. Now I am too afraid to drive my 2009 Murano. I love my Murano so much it runs like a new and I am not in the position to buy a new Murano at this time. I would really appreciate if you can request Nissan to rectify this issue as soon as possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501794January 14, 2023
AIR BAGS
The icon for the passenger airbags are flashing on my vehicle dashboard about two months ago (11/2022). Back in 2013 my vehicle was in a crash with substantial front end damage…no other vehicle was involved. Also the airbags in front row seats did not deploy. I’m planning on taking in my vehicle to get it checked out and tuned. Any guidance from NHTSA is greatly appreciated. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494248November 19, 2022
WHEELS
TPMS light always ON. The tire pressure are all good but still shows the sign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490764October 25, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2009 Nissan Murano. The contact stated while driving approximately 15 MPH and making a left turn, she heard a sound like loosened bolts coming from the rear driver's side tire. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed that the rear end subframe was severely rusted and parts of the suspension had fractured and detached from the subframe. The mechanic determined that the entire rear end needed to be replaced. The contact previously had the brake pads, rotors, and calipers replaced on the rear of the vehicle prior to the frame failure and was informed by the mechanic that the stress of having had brakes installed might have contributed to the frame being fractured. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488074October 5, 2022
ENGINE, SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
The contact owns a 2009 Nissan Murano. The contact stated that months after she purchased the vehicle, while she was driving, the brake pedal was depressed, and the vehicle started to jump. Additionally, the contact stated that on a separate occasion while driving, the vehicle intermittently went into Limp Mode and stalled. The check engine warning light was illuminated. The vehicle was towed the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that assistance would not be provided. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484339September 13, 2022
SERVICE BRAKES
Brake pedal now goes to floor before brakes engage. This occurred after stopping suddenly. Mechanic changed master cylinder and bled system but no change. No warning lamps on dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482546September 2, 2022
AIR BAGS
The contact owns a 2009 Nissan Murano. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side air bag needed to be replaced; however, the parts were not available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the passenger's side air bag part was no longer being manufactured. The failure mileage was approximately 90,000. The consumer stated that a replacement part was available from a salvage dealer but it wouldn't work because her vehicle would need the exact make and model that it came with. The vehicle is yet to be repaired and the passenger air bag sensor is still faulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481694August 29, 2022
POWER TRAIN
When stopped at stop lights or even a stop sign & it's my time to go my vehicle will "creep" at a snail's pace regardless of my position on the gas petal, then all of a sudden jerk & take off fast. On 2 occasions my vehicle would not even go when the turn light went to green & I quickly shifted to "L" where it did take off & the rooms jumped to 5000 & after getting out of heavy traffic I put it back in Drive. This issue occurs randomly & I've had a verbal conversation with a mechanic in my family that says, my 2009 Murano has a CVT transmission, they are very costly to replace. I only have 159,000 miles on my Murano & I drive my Autistic grandson to school & home only. I'm only bringing this to your attention to fund out if I'm the only person that has had issues with the CVT transmission bc a $4-$5000 new transmission is impossible for us. This has been happening off & on for about 6 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481369August 26, 2022
AIR BAGS
The contact owns a 2009 Nissan Murano. The contact stated that upon starting the vehicle, the air bag warning light was illuminated. The contact stated that a diagnostic test was performed on the vehicle by the dealer and it was determined that a sensor in the front driver’s side seat was defective, causing the failure. The contact was provided an estimate for the repair. The manufacture was also notified of the failure and informed the contact that there was no recall on the VIN and the warranty had expired. The vehicle was not repaired. The failure mileage was approximately 207,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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