Nissan Murano Complaints (2006)

803 consumer complaints on file.

#10473243September 1, 2012
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I BOUGHT A 2006 MURANO WITH 61000 MILES ON IT FOUR MONTHS AGO. THE TRANSFER CASE WENT ON IT THIS PAST WEEK. ESTIMATED COST? $3300.00! THE NISSAN DEALERSHIP IT WAS PURCHASED FROM BASICALLY TOLD ME I AM OUTTA LUCK BECAUSE THE WARRANTY IS UP. I DID MY RESEARCH AND THE TRANSFER CASE IS A KNOWN PROBLEM WITH THE AWD VEHICLES. WHY HAS THIS NOT BE RECALLED? WHY IS NISSAN NOT STANDING BEHIND THEIR VEHICLES?!?! I CONTACTED THE NISSAN CORPORATION AND TO NO AVAIL EITHER. I SHOULD NOT HAVE TO PAY THIS MUCH MONEY FOR A CAR THAT ONLY HAS 63000 MILES ON IT NOW AND HAVE ONLY HAD FOUR MONTHS! OBVIOUSLY THERE IS A GREATER ISSUE HERE. CUSTOMER RETENTION IS NOT AT THE TOP OF NISSAN'S LIST APPARENTLY AND SELLING FAULTY VEHICLES IS. VERY DISAPPOINTED WITH THE LACK OF ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473257September 1, 2012
VISIBILITY
HELLO - I HAVE BEEN READING MULTIPLE THREADS ON THE NISSAN FORUM, ON FACEBOOK AND ELSEWHERE REGARDING NISSAN MURANO SUN VISORS FROM 2006 AND OTHER YEARS THAT "FAIL" AND FLOP DOWN.... ON THE PASSENGER SIDE THIS IS NOT AS MUCH OF A SAFETY ISSUE, HOWEVER, ON THE DRIVER"S SIDE IT IS... AN UNEXPECTED BLOCKED SIGHT VISION COUPLED WITH TRAFFIC WILL (IF IT HAS NOT ALREADY) RESULT IN AN ACCIDENT, INJURY OR DEATH TO SOMEONE....THE TWO VISORS ARE NOT INTERCHANGEABLE. NISSAN WILL FIX IT (IF UNDER WARRANTY) BUT THEY ARE COUNTING ON THE FAILURE HAPPENING AFTER WARRANTY AND THEN CHARGING A HEFTY PRICE FOR A DRIVER'S SIDE REPLACEMENT, AND/OR HUMAN INGENUITY TO ALLOW OWNERS TO TRY FIX THE PROBLEM THEM SELVES.... VELCRO DOES NOT WORK, SWITCHING VISORS LEADS TO THE "VANITY MIRROR" DOOR FLOPPING DOWN AS WELL..... WE HAVE SUCH AN ISSUE WITH OUR 2006 NISSAN MURANO... IT SHOULD BE REQUIRED FOR NISSAN TO RECALL AND REPAIR THESE ON 2006 AND OTHER TEARS WHICH USE PART # 96401 FOR A DRIVER'S SIDE SUN VISOR BEFORE THEY ARE FACED WITH A LAWSUIT... A COPY OF THIS COMPLAINT IS GOING TO MY PERSONAL ATTORNEY.... THANK YOU.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472413August 24, 2012
SEATS
DRIVER SEAT HAS SUFFERED STRUCTURAL INTEGRITY. THE FRAME OF THE BACK SUPPORT IS CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471893August 22, 2012
VISIBILITY/WIPER
THE DRIVER SIDE SUN VISOR WILL NO LONGER STAY UP. WHILE YOU ARE DRIVING IT DROPS DOWN INTO YOUR EYELINE IMPAIRING YOUR VISIBILITY. THEY SAME THING HAPPENED TO MY PASSENGER SIDE BUT THE VEHICLE WAS STILL UNDER WARRANTY SO THEY COVERED IT. I BELIEVE THIS IS A DEFECT AND CAN BE A DANGER. I HAVE SPOKEN WITH NUMEROUS OTHER MURANO OWNERS WHO ARE EXPERIENCING THE SAME PROBLEM. NISSAN HAS NO INTENTION OF FIXING THIS PROBLEM. I GUESS THEY ARE WAITING FOR MORE ACCIDENTS TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471540August 20, 2012
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE RAIL THAT ALLOWED SEAT TO BE ADJUSTED ON THE FRONT DRIVER'S SEAT WAS FRACTURED, CAUSING THE SEAT TO ABNORMALLY TILT TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WAS A MANUFACTURING DEFECT WHICH NEEDED REPLACEMENT AND WELDING TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE CURRENT MILEAGE WAS 116,000. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471157August 16, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE VEHICLE STARTED TO JERK AND THEN COULD NOT BE MOVED. THE CONTACT THEN NOTICED THAT TRANSMISSION FLUID WAS DRAINING OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC WHO INFORMED THE CONTACT THAT A HOSE FROM THE TRANSMISSION HAD BECOME BRITTLE AND CRACKED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO REPORTED THAT THERE TWO CLAMPS ON THE EXHAUST SYSTEM THAT WERE RUSTED AND FELL OFF OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 51,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469488August 7, 2012
STEERING
I NOTICED POWER STEERING FLUID ON THE GROUND AND NOTICED THAT THE POWER STEERING RESERVOIR WAS LOW. I PUT THE CAR ON JACKSTANDS AND CONFIRMED THAT THE POWER STEERING HIGH PRESSURE LINE WAS LEAKING. THIS IS AN EXTREMELY DANGEROUS SITUATION SINCE THE FLUID IS COMBUSTIBLE AND I OBSERVED THE STEERING FLUID ON THE CATALYTIC CONVERTER AND EXHAUST PIPE. I FIXED THE HOSE MYSELF AND SAVED ALMOST $450 BUT NISSAN SHOULD ADDRESS THIS DEFECT BEFORE SOMEBODY IS KILLED IN A FIRE. AFTER READING THE NISSAN FORUMS ONLINE IT LOOKS LIKE NISSAN HAS MADE NO ATTEMPT TO CORRECT THIS DANGEROUS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468864August 1, 2012
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A REPAIR SHOP FOR AN INSPECTION WHEN SHE WAS INFORMED THAT THE BOLTS THAT HELD THE MUFFLER IN PLACE WERE RUSTED. THE VEHICLE WAS THEN TAKEN TO A DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THE BOLT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE FAILURE MILEAGE WAS 48,900 AND THE CURRENT MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468881August 1, 2012
SEATS
SEAT WELDING BROKEN. SEAT LEANS TO THE LEFT AND WILL NOT MOVE. NISSAN SAYS I NEED TO REPLACE SEAT FOR $1200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468453July 31, 2012
POWER TRAIN, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
AFTER COMING TO A COMPLETE STOP, VEHICLE WILL INTERMITTENTLY NOT ACCELERATE WHEN STEPPING ON THE GAS. PERIOD/DURATION OF NON-ACCELERATION IS NOT PREDICTABLE, NOR CAN YOU DEPEND ON BEING ABLE TO GET OUT OF THE WAY OF AN ONCOMING VEHICLE SHOULD YOU BE IN THE PROCESS OF MAKING A LEFT-HAND TURN. THIS IS A SEVERE SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467950July 27, 2012
WHEELS
BOTH FRONT WHEEL BEARINGS HAVE FAILED AND HAD TO BE REPLACED UNDER 100,000 MILES. I AM NOW HAVING TO TAKE IT AGAIN TO HAVE THEM REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467645July 25, 2012
SEATS
I HAVE A 2006 NISSAN MURANO. THE DRIVER SIDE LEFT WELD BRACKET BROKE ON MY SEAT. THIS HAS CREATED A HUGE SAFETY HAZARD FOR ME... AND IT'S GOING TO COST ME AROUND $1400 TO FIX. THIS DOESN'T SEEM RIGHT TO ME... I HAVE SEEN A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE. WHY HASN'T NISSAN STEPPED IN AND ISSUED A RECALL TO MAKE THIS RIGHT BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED, DUE TO THIS ISSUE. I WAS UNDER THE IMPRESSION THAT NISSAN MADE A QUALITY VEHICLE THAT WAS BUILT TO LAST AND SAFE. THIS IS EXTREMELY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467137July 23, 2012
ELECTRICAL SYSTEM
THE VEHICLE GAS GAUGE BEHAVIOR BECAME ERRATIC OVER THE LAST YEAR. AT THE MID POINT OF 1/2 FUEL IT WOULD GO TO ZERO AND RETURN LATER TO RETURN TO A DIFFERENT READING. TODAY , 7/23/2012 THE GAUGE SENDING WAS REPLACED AND THE FACTORY INSTALLED DEFECTIVE SENDING UNIT WAS FOUND TO SHOW SIGNS OF ELECTRICAL ARCING. IT SHOULD BE NOTED THAT NISSAN HAS EXTENDED THE WARRANTY ON FUEL TANK COMPONENTS IN OTHER MODELS BUT NOT THE MURANO. NISSAN REPORTS THE MURANO IS NOT UNDER ANY RECALL FOR SENDING UNIT DEFECTS. IS THERE A RISK OF GAS TANK EXPLOSION FROM THIS DEFECT? HAS NHTSA MADE ANY JUDGMENT ABOUT NISSAN SENDING UNITS. IS THE GAUGE INTRINSICALLY SAFE SO THAT THE ARCING COULD NOT CAUSE VAPOR IGNITION? IS THE SAFETY BASIS BUILT AROUND THE TANK VAPORS BEING OUTSIDE THE COMBUSTION ZONE, I.E. TOO RICH? HAVE OTHERS REPORTED SIMILAR RISK ISSUES? THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466633July 19, 2012
SEATS
THE DRIVERS SEAT LEFT BRACKET BROKE FREE FROM FRAME, CAUSING THE SEAT TO TILT TO THE LEFT AND WOBBLE WHEN YOU DRIVE AND TAKE CORNERS. AFTER RESEARCH ONLINE, THERE ARE THOUSANDS OF CASES OF THIS WITH THE MURANO AND NO ONE SEEMS TO BE GETTING A RECALL OFF THE GROUND. IT IS THE SAME WELD THE SAME SIDE OF THE SAME SEAT IN EACH MURANO, HOW MUCH LOGIC DOES IT TAKE TO GET THIS UNDER RECALL? THIS IS A SAFETY HAZARD AS THE CHAIR IS UNSTABLE. ALSO COMMON SENSE TELLS US WITH THE LEFT SIDE BROKEN THE RIGHT SIDE WELD IS UNDER MORE STRESS AND PHYSICS WILL PROVE IT WILL BREAK AS WELL LEAVING THE DRIVING SEAT UNATTACHED COMPLETELY AND THE DRIVER USING THE STEERING WHEEL TO KEEP FROM BEING THROWN INTO THE BACK SEAT. I CALLED NISSAN AND GOT A BUNCH OF BS PROPAGANDA DOUBLE SPEAK AND FEEL LIKE ANY COMPLAINT I WAS TRYING TO FILE WAS CRUMPLED AND TOSSED INTO THE TRASH BEFORE I WAS EVEN OFF THE PHONE. I HAVE LOVED MY MURANO UP TO THIS POINT, BUT SINCE NISSAN WON'T STAND BEHIND THEIR WORK OR CORRECT WHAT IS CLEARLY A MANUFACTER'S DEFECT, THEN I WILL NOT BE BUYING ANOTHER ONE. EVER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466015July 17, 2012
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BROKE AWAY FROM THE FRAME. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND STATED THAT THE MECHANIC FELT IT WAS A MANUFACTURERS DEFECT. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466336July 17, 2012
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
DRIVER DOOR CANNOT BE LOCKED OR UNLOCKED WITH THE REMOTE KEY (FOB) NOR WITH THE BUTTON IN THE HANDLE. IT WORKS ONLY MANUALLY WITH THE KEY INSERTED IN THE DOOR SOCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463850June 30, 2012
VISIBILITY
THE DRIVER SIDE SUN VISOR DOES NOT STAY IN PLACE. IT IS EITHER UP OR DOWN AND WILL FLIP DOWN ON ITS OWN DURING DRIVING CREATING DANGEROUS DRIVING CONDITIONS. NISSAN WANTS APPROXIMATE $300 FOR A NEW PART THAT THEY SHOULD REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463603June 29, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE WINDOW'S MOTOR MAY HAVE NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE PART WAS NOT AVAILABLE TO MAKE THE NECESSARY REPAIRS. THE CONTACT THEN TOOK THE VEHICLE TO VARIOUS OTHER DEALERS AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463068June 25, 2012
STEERING
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT SHE ATTEMPTED TO TURN, BUT SHE HEARD A LOUD NOISE AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD AND STOPPED. THE CONTACT THEN LOOKED UNDER THE HOOD AND NOTICED THAT THE POWER STEERING FLUID WAS LOW. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS INFORMED THAT THERE WAS A LEAKAGE IN THE POWER STEERING LINK. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED AND STATED THAT THEY NEVER HEARD OF SUCH FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,521.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462341June 19, 2012
SEATS
MY NISSAN MURANO 2006 DRIVER SEAT STARTED ROCKING LAST WEEK. I TOOK IT TO THE DEALERSHIP TODAY AND FOUND THAT THE LEFT SEAT TRACK NEEDS TO BE REPLACED. THE PART COST IS $1118.90 AND WITH LABOR, IT'LL COST OVER $1400. I FOUND THIS ISSUE IN THE "DEFECT INVESTIGATION" FOR MY VEHICLE THAT WAS OPENED IN 2009 AND CLOSED IN 2010. ACCORDING TO THE REPORT, THIS WAS NOT FOUND TO BE A SAFETY ISSUE. I'VE ALSO NOTICED MANY (VERY MANY) COMPLAINTS ONLINE REGARDING THIS ISSUE. I ASKED THE DEALERSHIP TODAY WHAT HAPPENS IF I DON'T GET IT FIXED AND IF THERE'S AN URGENCY. HE SAID THAT IF I DON'T GET IT FIXED, THE OTHER TRACK MAY BREAK AS WELL. AND IF THIS HAPPENED WHILE I WAS DRIVING, THE WHOLE SEAT COULD FLIP BACKWARDS. I DON'T UNDERSTAND WHY WITH SO MANY COMPLAINTS AND OBVIOUSLY A SAFETY CONCERN, THIS HAS NOT BEEN MADE MORE SERIOUS. WHY KNOWING THERE'S A DEFECT, A RECALL HAS NOT BEEN PUT ON THIS ISSUE AND WHY THE MANUFACTURER HAS NOT DONE THEIR PART TO ADDRESS THIS DEFECT. PLEASE RECONSIDER OPENING AN INVESTIGATION. NOT MANY PEOPLE HAVE $1400 TO PUT DOWN ON A "SEAT" ISSUE THAT SHOULD'VE BEEN ADDRESSED BY THE MANUFACTURER IN THE FIRST PLACE. THANKS! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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