Nissan Murano Complaints (2004)

678 consumer complaints on file.

#10382980February 16, 2011
ENGINE AND ENGINE COOLING
I OWN A 2004 NISSAN MURANO AND HAVE HAD TROUBLES WITH VEHICLE HESITATION . IT IS MOST PRESENT WHEN IN STOP AND GO TRAFFIC AND THE ENGINE IS WARM. AFTER ABOUT 20 MINUTES OF STOP AND GO, THE GAS PEDAL DOESN'T RESPOND FOR A FEW SECONDS AND THE VEHICLE SUDDENLY JERKS FORWARD AGGRESSIVELY PRESENTING A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383629February 14, 2011
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
THE CAR WAS DRIVEN ON THE HIGH WAY AT 50 MPH, WHEN IT STARTED TO DECELERATE AND WOULD ONLY GO OVER A MAX SPEED OF 30 MPH. EVEN WITH ACCELERATION, THE CAR WOULD NOT GO OVER 30 MPH. IT WAS DRIVEN TO THE AUTO REPAIR SHOP AND THEY DECLARED THE TRANSMISSION HAD FAILED AND THE ENGINE WAS FAULTY AS WELL. THIS CAR HAS GIVEN US SO MANY PROBLEMS. THIS IS THE THIRD TIME IT HAD STALLED ON THE HIGHWAY ALMOST CAUSING ACCIDENTS AND PRESENTING A DANGEROUS SITUATION FOR MY FAMILY! THIS PROBLEM NEEDS TO BE CORRECTED!!!!!!!!! SOMETHING MUST BE DONE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381736February 13, 2011
SEATS
MY NISSAN 04 MURANO DRIVER SEAT FRAME GOT FRACTURED AND LOTS OF PEOPLE HAVING THE SAME PROBLEM. FIRST TIME IT BROKE I GOT IT WIELDED NOW THE FRAME GOT FRACTURED FROM THE OTHER SIDE. THIS IS DANGEROUS AND ANNOYING. PLEASE DO SOMETHING ABOUT THIS. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382308February 10, 2011
UNKNOWN OR OTHER
DURING STOP AND GO TRAFFIC, I STEP ON THE GAS PEDAL AND THE CAR DOES NOT MOVE FOR A FEW SECONDS THEN SUDDENLY THE CAR JERKS FORWARD. THIS HAPPEND CONTINIOUSLY OVER THE PAST MONTH. I WOULD LIKE THIS ISSUE TO BE INVESTIGATED AND RECALLED, AS THIS IS A BIG SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381014February 7, 2011
FUEL SYSTEM, GASOLINE
SERVICE ENGINE LIGHT ILLUMINATES WITH RESULTING FAILURE AS EVAPORATIVE EMISSIONS LEAK. DEALING SURFACE AROUND FUEL FILLER NECK SLIGHTLY CORRODED LEADING TO EVAPORATIVE LEAK AND POSSIBLE TANK SEALING ISSUES. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378832January 26, 2011
VISIBILITY
NISSAN MURANO 2004 -- SUN VISOR ON DRIVERS SIDE IS NOT STAYING UP. AS I AM DRIVING ( SOMETIMES WITH MY KIDS) THE SUN VISOR DROPS DOWN BLOCKING MY VIEW. THIS IS A BIG SAFETY ISSUE AND I'M SURPRISED NO ONE HAS BEEN INJURED OR SUED NISSAN FOR THIS. I HAVE NOTICED MANY OTHER PEOPLE HAVE THE SAME COMPLAINT. THE DEALER WANTS $400.00 TO PUT IN A NEW ONE -- WHEN THIS SHOULD NEVER HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378012January 20, 2011
VISIBILITY
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER SIDE SUN VISOR FLIPPED DOWN, OBSTRUCTING THE CONTACT'S VISION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE IS 100,000. UPDATED 02/17/11* LJ UPDATED 03/07/11 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378956January 20, 2011
SERVICE BRAKES, HYDRAULIC
MY DAUGHTER WAS DRIVING MY NISSAN MURANO TO SCHOOL PULLING ON TO A FOUR LANE HIGHWAY ACCELERATING TO GET UP TO THE SPEED LIMIT WHEN ALL OF A SUDDEN THE VEHICLE LOST POWER AND STARTED TO DECELERATE, SHE WAS ALMOST REAR ENDED BY A TRAILER TRUCK. SHE HEARD A GRINDING NOISE AND WAS ABLE TO COAST INTO THE MEDIAN TO REMOVE THE VEHICLE FROM TRAFFIC. SHE WAS QUITE SHAKEN BY THE INCIDENT AS WAS I. I HAD THE VEHICLE TOWED TO A REPAIR GARAGE ONLY TO FIND OUT THAT THE TRANSMISSION WAS IN PIECES INSIDE THE PAN. I UNDERSTAND BY REVIEWING MANY WEB SITES THAT THIS HAS HAPPENED TO NUMERUS NISSAN OWNERS. DOES SOMEONE HAVE TO BE KILLED BEFORE A RECALL OR A WARNING IS INITIATED? IT APPEARS NISSAN HAS WASHED THEIR HANDS OF THESE DEFECTIVE TRANSMISSIONS AS WELL AS THE BROKEN DRIVER SEAT BRACKETS AND REAR DISC BREAK SLID PINS THAT FREEZE UP AND CAUSE THE CALIPER TO HEAT UP, REAR WHEELS AND ULTIMATELY THE TIRES. IF NISSAN (WHO IS VERY AWARE OF THE DEFECTS) OR NHTSA DOESN'T MAKE NISSAN MURANO OWNERS AWARE OF THE DANGER, SOMEONE WILL HAVE A FATAL ACCIDENT AND IT WILL BE TOO LATE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376328January 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2004 NISSAN MURANO BROKE DOWN ABOUT 4 WEEKS AGO ON THE FREEWAY. THERE WERE LOUD GRINDING NOISES, AND WOULD NOT ACCELERATE OVER 40 MPH. IT WAS TOWED TO THE NEAREST NISSAN DEALER, AND IS STILL THERE OVER THREE WEEKS LATER. THE DEALER SAYS IT IS THE TRANSMISSION, AND THAT A NEW TRANSMISSION HAS BEEN ORDERED, BUT IS ON BACK ORDER. WE HAVE CONTACTED THE NISSAN DEALER WHERE WE BOUGHT THE VEHICLE, AND THEY SO FAR HAVE NOT TAKEN ANY RESPONSIBILITY. IT IS SUPPOSED TO BE COVERED BY WARRANTY, BUT HAVE BEEN READING ABOUT ALL THE OTHER NISSAN MURANO OWNERS WITH THE SAME TRANSMISSION PROBLEM. OUR NISSAN HAS 64,000 PLUS MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375219January 8, 2011
SEATS
DRIVERS SEAT LIFTER CARRIAGE FRAME IN MY 2004 MURANO HAS BROKEN. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374706January 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
NISSAN MURANO TRANSFER CASE OIL SEAL LEAK THE THIRD TIME WITHIN FEW MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374705January 4, 2011
VISIBILITY
DRIVERS SIDE VISOR DOES NOT STAY UP AND DROPS DOWN TO BLOCK DRIVING VISION. REQUIRES 1 HAND TO HOLD VISOR OUT OF THE LINE OF SIGHT TO LEAVE ONE HAND ONLY FOR DRIVING. CREATES A DANGEROUS DRIVING SITUATION AND CREATES UN DUE ANXIETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373360December 29, 2010
VISIBILITY
I HAVE A 2004 NISSAN MURANO. BOTH DRIVER'S AND PASSENGER'S SUN VISORS FALL TO THE DOWN POSITION WHEN THE VEHICLE HITS A BUMP OR WHEN THE BRAKE IS PRESSED. THIS CAN CAUSE A SAFETY HAZARD AS IT OBSTRUCTS MY VIEW WHILE DRIVING. THE COST TO REPAIR OR REPLACE THE VISOR SEEMS ABSURDLY HIGH ESPECIALLY WHEN I LOOK AT SEVERAL FORUMS OF MURANO OWNERS HAVING THE SAME PROBLEM. I NOW DRIVE WITH MY HAND HOLDING THE VISOR IN THE "UP" POSITION WHICH IS ALSO A HAZARD BECAUSE I HAVE TO DRIVE WITH ONE HAND IN ORDER TO SEE WITHOUT THE VISOR FALLING. I HAVE RESEARCHED THE WEB AND SAW SEVERAL MURANO OWNERS HAVE THE SAME PROBLEM. AT WHAT POINT OR HOW MANY COMPLAINTS DO YOU NEED TO RECEIVE IN ORDER TO RECALL THE ITEM? DOES SOMEONE NEED TO GET INTO A SERIOUS ACCIDENT OR NOTIFY THE MEDIA TO SEEK ACTION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370455December 13, 2010
VISIBILITY
DRIVER'S SIDE SUN VISOR ON 2004 NISSAN MURANO DROPS SUDDENLY WHILE DRIVING AND CBLOCKS VIEW OF THE ROAD -- SIGNIFICANT SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369830December 9, 2010
STEERING
2004 NISSAN MURANO SUFFERED COMPLETE STEERING FAILURE. THE STEERING WHEEL WOULD TURN FREELY BUT DOES NOT CONTROL THE CAR. THE RESULT WAS A CRASH. THERE WERE NO OTHER CARS IN SIGHT ON A STRAIGHT ROAD TRAVELING APPROXIMATELY 35 MPH. THE SUV WENT OFF THE ROAD AND HIT A TREE TOTALING THE VEHICLE AND INJURING DRIVER. AIRBAG INJURIES WERE NOT TOO BAD BUT COULD HAVE BEEN WORSE IF TRAVELING AT A HIGHER SPEED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10369564December 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ON THANKSGIVING OUR 2004 NISSAN MURANO STARTED MAKING A BANGING NOISE. IT CONTINUED TO GET LOUDER AND WITHIN ABOUT FIVE MINUTES THE CAR WAS COMPLETELY IMMOBILIZED. THE CAR SMELLED OF TRANSMISSION FLUID. WE CALLED NISSAN AND THEY INFORMED US THAT THE TRANSMISSION IS COVERED UNDER A 120,000 MILE WARRANTY, WHICH IS WHAT WE THOUGHT IT WAS WITHOUT ANYONE LOOKING AT IT YET. WE HAD IT TOWED TO APPLE NISSAN IN YORK. THE SERVICE MANAGER THEN LOOKED AT THE VEHICLE AND INFORMED US THAT IT IS THE TRANSFER CASE NOT THE TRANSMISSION AND THAT IT IS NOT COVERED UNDER THE WARRANTY AND THAT THE COST TO REPAIR IT WOULD BE $4000.00. THE VEHICLE IS STILL AT APPLE NISSAN WITH THE BROKEN TRANSFER CASE BECAUSE WE CANNOT AFFORD TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367993November 27, 2010
SEATS
WHILE PULLING AWAY FROM A LIGHT MY SEAT MADE A SNAPPING SOUND. AFTER THAT THE SEAT IS VERY LOOSE AND WOBBLES WHEN MOVED WITH YOUR HAND. AS I MAKE TURNS THE SEAT ROCKS SIDE TO SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366840November 19, 2010
VISIBILITY
DEAR SIR, WE OWN A 2004 NISSAN MURANO THAT WE BOUGHT NEW IN MAY OF 2004. THE VEHICLE HAS PERFORMED GREAT OVER THE YEARS; HOWEVER, WE DO HAVE ONE VERY IMPORTANT SAFETY ISSUE WITH THE NISSAN MURANO WHICH IS THE DRIVER'S SIDE SUN VISOR. AS YOU ARE DRIVING, THE SUNVISOR WILL DROP DOWN BLOCKING THE VIEW OF THE ROADWAY. THIS IS THE THIRD TIME THE PART HAS BECOME DEFECTIVE. THE FIRST TIME, THE VEHICLE WAS UNDER WARRANT; THE SECOND TIME, WE PAID FOR THE NEW SUNVISOR; AND NOW, THE PROBLEM HAS RETURNED. WE HAVE CONTACTED NISSAN CONCERNING THE DEFECTIVE SUNVISOR AND WE ARE CURRENTLY AWAITING THEIR RESPONSE. I HAVE ALSO SPOKEN WITH ANOTHER NISSAN MURANO OWNER WHO STATED THAT SHE HAS EXPERIENCED THE SAME PROBLEM. ALSO, I RAN AN INTERNET SEARCH FOR "PROBLEMS WITH A NISSAN MURANO SUNVISOR" AND DISCOVERED NUMEROUS BLOGS SUBMITTED BY INDIVIDUALS WHO HAVE EXPERIENCED THE EXACT SAME PROBLEM WITH THEIR NISSAN MURANOS. I STRONGLY FEEL THAT THIS ISSUE NEEDS TO BE INVESTIGATED BEFORE SOMEONE IS VERY SERIOUSLY INJURED OR PERHAPS KILLED BECAUSE THEY WERE UNABLE TO SEE THE ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365489November 12, 2010
VISIBILITY
DRIVER'S SIDE SUNVISOR DOES NOT STAY IN PLACE. FRONT RIGHT TIRE BOLT BROKEN. DOORS HAVE LOCKED US OUT ON THEIR OWN. BURNING OIL POSSIBLE ENGINE REPLACE. ALL WITH THE 2004 NISSAN MURANO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365403November 11, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
MY WIFE AND I WENT OUT TO GO TO AN APPOINTMENT WHEN THE REMOTE ACCESS KEY DIDN'T WORK. WE TRIED TO USE OUR KEY AND THAT FAILED TO WORK AS WELL. BASICALLY, WE WERE LOCKED OUT OF OUR CAR WITH NO WAY TO GAIN ACCESS TO OUR VEHICLE. TWO HOURS LATER I CAME OUT AND THE DRIVER SIDE DOOR WAS OPEN. REMEMBER, TWO HOURS AGO WE WERE LOCKED OUT AND NOW ONLY THE DRIVER SIDE DOOR IS UNLOCKED WITHOUT ME DOING ANYTHING TO IT. SO I TEST THE DOOR WITH THE MANUAL KEY TO SEE IF IT ALL WORKS AND BY SOME MIRACLE IT DOES. BUT ONCE AGAIN, THE REMOTE KEY DOESN'T WORK. THE WIFE TOOK IT APART AND RE-ASSEMBLED IT AND THEN IT WORKED. THIS FEELS LIKE IT WILL BECOME A HUGE PROBLEM AND I'VE READ REPORTS OF THE SAME CATEGORY OF NISSAN MURANO FAILURES AND AM AFRAID OF AN EMERGENCY WHERE THE DOOR NEEDS TO BE OPENED AND IT CAN'T BE IN A RELIABLE TIME FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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