Nissan Murano Complaints (2010)

193 consumer complaints on file.

#10379160January 28, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2010 NISSAN MURANO. CONSUMER STATES THAT THE POWER WINDOWS ARE NOT SAFE DUE TO THE FACT THAT THERE WAS NO AUTOMATIC SHUT OFF OR REVERSE WHEN HIS WIFE'S ARM BECAME CAUGHT IN THE WINDOW. *KB CONSUMER SENT IN ADDITIONAL INFORMATION 1/13/2011 *KB THE CONSUMER STATED HIS WIFE'S ARM WAS CRUSHED WHEN THE POWER WINDOW BUTTON WAS ACCIDENTALLY ENGAGED. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10367096November 22, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT THE POWER WINDOWS DID NOT HAVE A SAFETY RELEASE/STOP. HE STATED THAT IF ANY BODY PARTS WERE OUT THE WINDOW, THE WINDOWS WOULD NOT GO BACK DOWN IF THEY EXPERIENCED RESISTANCE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 30,000. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363977November 4, 2010
VISIBILITY, STRUCTURE:BODY
2010 NISSAN MURANO. WHILE DRIVING ON HIGHWAY, THE GLASS OF THE SUNROOF SUDDENLY AND SPONTANEOUSLY SHATTERED INTO BITS. IT WAS NOT HIT BY ANY OBJECT, AS TRAFFIC WAS CLEAR ON THE HIGHWAY AND THERE WAS NO OVERPASS IN THE AREA. NISSAN SAID THEY FOUND NO MANUFACTURER'S DEFECT, AND MY INSURANCE WOULD NOT COVER IT AS GLASS. I PAID FOR REPAIR OUT OF POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358578October 1, 2010
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TL*THE CONTACT OWNS A 2010 NISSAN MURANO LE. THE ON BOARD NAVIGATION SYSTEM DID NOT WORK WHEN THE VEHICLE WAS IN MOTION, IT ONLY WORKED WHEN THE VEHICLE STOPPED MOVING. THE MANUFACTURER STATED THAT FOR SAFETY REASONS YOU CANNOT USE THE SYSTEM WHEN DRIVING AND IT IS A FEDERAL MANDATE TO ENGAGE IT WHEN THE VEHICLE STOPPED. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357362September 24, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL ACTIVATED AT AN UNKNOWN SPEED WHEN HE REALIZED THAT THE DASHBOARD CRUISE CONTROL INDICATOR WAS NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT MANUFACTURED TO HAVE THE CRUISE CONTROL FEATURE DISPLAYED BY THE ILLUMINATION OF AN INDICATOR LAMP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356946September 22, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE IT ACCELERATED SUDDENLY AND THE VEHICLE DID NOT STOP UNTIL IT HIT ANOTHER VEHICLE. THIS WAS THE FIRST TIME THE FAILURE OCCURRED. THE MANUFACTURER STATED THAT THEY WOULD HAVE SOMEONE INSPECT THE VEHICLE, BUT THEY HAD NOT DONE SO AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 563.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10354431September 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE PROBLEM IS WITH NISSAN CONTINUOUSLY VARIABLE TRANSMISSION (CVT), IN PARTICULAR MY 2010 NISSAN MURANO. WHEN THE CAR IS DRIVEN IN HOT WEATHER FOR MORE THAN 200 MILES IN HEAVY STOP AND GO TRAFFIC, THE CAR WILL NOT ACCELERATE. NO MATTER HOW FAR THE GAS PEDAL IS DEPRESSED, THE CAR WILL SLOWLY ACCELERATE FROM 0 TO 15 MI/HR IN EXCESS OF 10 SECONDS! ONCE THE CAR IS MOVING ABOVE 15 MI/SEC, NORMAL ACCELERATION RESUMES. THIS PROBLEM IS SO PREVALENT, NISSAN MURANO OWNER'S CALL THIS "LIMP MODE". IF YOU SEARCH GOOGLE.COM FOR NISSAN CVT ISSUE OR LIMP MODE, YOU WILL GET THOUSANDS OF COMPLAINTS. NISSAN KNOWS THIS IS AN ISSUE BUT HAVE NOT FIGURED OUT EXACTLY WHAT IS CAUSING THIS PROBLEM. THEIR GENIUS IDEA IS TO EXTEND THE CVT WARRANTY TO 100K MILES INSTEAD OF FIXING THE SAFETY ISSUE. THIS HAS OCCURRED TO ME TWO TIMES ONCE TRAVELING FROM WASHINGTON DC TO NYC IN APRIL, 2010 AND DC TO OUTER BANKS, NC IN JULY BOTH UNDER THE SAME CONDITIONS (HIGH TEMP AND BUMPER TO BUMPER TRAFFIC). I'VE TAKEN MY CAR TO THE DEALER BOTH TIMES AND THE RESPONSE WAS WE CAN'T FIX IT BECAUSE WE CAN'T DUPLICATE THE SYMPTOMS OR NEVER HEARD OF SUCH ISSUES EVEN THOUGH THERE ARE TSB RELATED TO THIS ISSUE FOR 1ST GENERATION CVTS. SUPPOSEDLY NISSAN FIXED THIS ISSUE IN 2ND GENERATION CVTS (2009-PRESENT MODELS), BUT I HAVE THE SAME ISSUE AND BELIEVE NISSAN HAS FAILED TO FIX THE CVT DESIGN FLAW. THIS IS A REAL SAFETY HAZARD! ALTHOUGH I DID NOT GET INTO AN ACCIDENT, HOWEVER CAME CLOSE MULTIPLE TIMES BECAUSE I HAD A DIFFICULT TIME MERGING ONTO HIGH RAMPS, OR EVEN PULLING OUT OF INTERSECTION TO MERGE WITH TRAFFIC. MY FAMILY AND I WERE ALMOST REAR-ENDED MULTIPLE TIMES IN OUTER BANKS JUST MAKING TURNS. PLEASE FORCE NISSAN TO ADDRESS THE CVT DESIGN FLAW AS ALL THEIR VEHICLES ARE BEING REPLACED WITH SUCH FAULTY TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354379September 7, 2010
SEATS
2004 NISSAN MURANO SE. DRIVER SEAT BECAME VERY LOOSE ON LEFT SIDE. ROCKS SIDE TO SIDE WHEN TURNING AND BRAKING OR QUICK ACCELERATION. DID NOT BREAK FROM MISUSE. APPEARS TO BE WELDING FAILURE OF METAL TRACK THAT IS FOR MOVING SEAT FORWARD AND BACKWARD. VERY UNSAFE. DEALER SAID IT WOULD BE $600 TO FIX AND NOT UNDER WARRANTY. MECHANIC SAID HE SEES THIS FREQUENTLY AND SURPRISED NOT BEEN A RECALL YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347460August 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. WHILE TRAVELING AT 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. WITHIN SECONDS, THE VEHICLE BEGAN TO ABNORMALLY VIBRATE. THE DEALER ADVISED THAT THE VALVE BODY WITHIN THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 6,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345070July 24, 2010
VISIBILITY
2007 NISSAN MURANO (LEASED VEHICLE UNDER WARRANTY THAT DEALER /MOSSY NISSAN REFUSES TO REPAIR UNDER $500 FOR PARTS ALONE) SAFETY HAZARD SUN VISORS FLOP DOWN AND COMPLETELY BLOCK VISION. HAPPENS CONSTANTLY OR WHENEVER VEHICLE HITS A SLIGHT BUMP ON THE ROAD. DRIVER'S SIDE IS MOST EFFECTED HOWEVER SOMETIMES (AT LEAST TWICE A DAY) BOTH VISORS FLOP DOWN AND BLOCK VISIBILITY COMPLETELY. BOTH MY WIFE AND I ARE TALL. SHE'S 5'8" AND I'M 6'2". THIS IS A SERIOUS IF NOT FATAL SAFETY HAZARD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343371July 14, 2010
STEERING
UNSAFE DESIGN OF TILT STEERING WHEEL ADJUSTMENT LEVER (SWAL) THAT WILL CAUSE A SHATTERED LEFT KNEE IN A FRONT OR REAR CRASH (FORC). THE SWAL IS POSITIONED ON THE LOWER LEFT SIDE OF THE STEERING COLUMN SO THAT THE LEFT KNEE WILL BE SHATTERED IN A FORC. OTHER VEHICLES DO NOT HAVE THIS DESIGN FLAW. NISSAN MAINTAINS THAT THE SWAL DESIGN HAS NOT RESULTED IN PROBLEMS AND THEREFORE NOTHING WILL BE DONE. IN OTHER WORDS, UNLESS THE GOVERNMENT TAKES ACTION TO PREVENT SERIOUS INJURIES NISSAN WILL DO NOTHING. ANOTHER EXAMPLE OF BIG BUSINESS NOT TAKING THE INITIATIVE AND CORRECTING A DESIGN FLAW UNTIL THE GOVERNMENT INTERVENES. WHEN WILL THE FEDERAL GOVERNMENT INTERVENE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313211February 24, 2010
UNKNOWN OR OTHER
2010 NISSAN MURANO SEAT PROBLEMS. *BF THE CONSUMER STATED THE VEHICLE DID NO COME EQUIPPED WITH A FRONT PASSENGER LUMBAR SUPPORT. TO COMPENSATE, THE CONSUMER HAD TO USE A LUMBAR BACK SUPPORT MADE OF FOAM RUBBER. THE BACK SUPPORT FITS BETWEEN HIS BACK AND THE BACK OF THE FRONT SEAT. THE CONSUMER STATED THE AIR BAG SYSTEM RECOGNIZED THE BACK SUPPORT AS A CHILD RESTRAINT SEAT AND THEREFORE DEACTIVATED THE FRONT SEAT AIR BAG AND ACTIVATED THE WARNING LIGHT. THE DEALER INFORMED THE CONSUMER THE BACK SUPPORT WAS AN UNAUTHORIZED OBJECT AND WAS THE CAUSE OF THE AIR BAG DEACTIVATION. THE DEALER REFUSED RESPONSIBILITY AND ADVISED THE CONSUMER TO READ THE MANUAL. THE NISSAN MANUAL ADVISED AGAINST PLACING ADDITIONAL OBJECTS ON THE SEAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303566February 1, 2010
AIR BAGS, ELECTRICAL SYSTEM:SOFTWARE
RE: PASSENGER SIDE, AIRBAG WARNING LIGHT. ACCORDING TO THE NISSAN MANUAL, THE PASSENGER SIDE AIR BAG LIGHT WILL ALERT THE PASSENGER WHEN THE AIR BAG IS NOT FUNCTIONING. THEY ADVISE THAT WHEN THIS HAPPENS, THE AUTO SHOULD IMMEDIATELY BE BROUGHT TO THE DEALER. I AM EXPERIENCING THIS PROBLEM WITH MY AUTO AND HAVE NOTIFIED BOTH NISSAN (FILE 670 4193) AND BARRON NISSAN. AS OF TODAY, BOTH HAVE FAILED TO ADVISE HOW THIS CAN BE CORRECTED. I AM AWARE THAT IN 2009, NISSAN HAD A RECALL (#08V521000) FOR THEIR PASSENGER SIDE AIR BAG LIGHT ON THE MURANO. *TR UPDATED 03/12/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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