Nissan Maxima Complaints (2004)

1,426 consumer complaints on file.

#10141635November 3, 2005
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING ON THE HIGHWAY DURING THE NIGHT, THE GLASS OF THE ELECTRIC SUNROOF SHATTERED AND BROKE. IT WAS RAINING, SO THE ROOF LINING AND THE SUNROOF COVER GOT DAMAGED BY THE WATER. THERE IS NO PHYSICAL EVIDENCE OF ANYTHING HITTING AND BREAKING THE GLASS. THE DEALER REFUSED TO PERFORM THE REPAIR UNDER WARRANTY, EVEN THOUGH THERE IS A RECALL OF OTHER MAXIMAS FOR SIMILAR PROBLEMS (WITH THE SKYVIEW). THE PARTS ARE ORDERED AND WILL ARRIVE IN 2 TO 3 WEEKS. THE OLD PARTS ARE STILL ON THE CAR, WHICH CAN NOT BE USED WHEN RAINING. THE TOTAL ESTIMATED BILL IS GOING TO BE OVER $2,800 FOR PARTS AND LABOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140799October 25, 2005
TIRES, TIRES:SIDEWALL
NO INCIDENTS LED UP TO FAILURE. WENT TO NISSAN DEALER AND COMPLAINED OF ROAD NOISE FROM FRONT OF CAR. DEALER SAID 2 TIRES WERE CRACKED AND POSED A DANGER OF COMING APART. SAID THEY WOULD BE LIABLE IF ALLOWED ME TO LEAVE WITHOUT NEW TIRES. INVESTIGATED ON THE INTERNET: THERE ARE MULTIPLE REPORTS OF GOODYEAR EAGLE TIRES ON 2004 NISSAN MAXIMA'S (OEM) THAT HAVE DEVELOPED DANGEROUS CRACKS. THESE SHOULD BE RECALLED. CRACKS ARE APPEARING ON "SIDE FACING INWARD" PART OF TIRES NOT EASILY VISABLE BY CONSUMERS. MILEAGE ON TIRES WAS 30348. WAS TOLD TO TAKE TIRES TO GOODYEAR DEALER BUT HAVE NOT GOTTEN THERE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136570October 18, 2005
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:FOG LIGHTS
DT: THERE WAS A PROBLEM WITH THE HEADLIGHTS AND FOG LIGHTS NOT WORKING. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO BE REPAIRED THEY TOLD HIM THAT THE BULBS WERE GETTING HOT, WHICH CAUSED THEM TO BLOW. OUT. THE PROBLEM FIRST STARTED ON NOVEMBER 1, 2004. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138909October 6, 2005
TIRES, TIRES:SIDEWALL
DT: 2004 NISSAN MAXIMA. THE CONSUMER STATED THE DRIVER'S SIDE FRONT AND REAR TIRE SPLIT ON THE SIDEWALLS. THE FRONT TIRE SPLIT ON THE COMPLETE CIRCUMFERENCE OF THE TIRE, BETWEEN THE WHEEL AND THE TREAD. THESE WERE GOODYEAR TIRES, P245/45R18. THESE WERE THE ORIGINAL TIRES FOR THE VEHICLE. THERE HAVE BEEN NO OTHER PROBLEMS WITH THE OTHER TWO TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137799September 27, 2005
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
SHIMMY IN THE STEERING WHEEL, AXLE REPLACEMENT THREE TIMES AND NEW TIRES REPLACED ALL WITHIN 90 DAYS. THE TIRES ARE PROBABLY TO BIG AND WIDE FOR THIS CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137123September 20, 2005
TIRES:SIDEWALL
2004 NISSAN MAXIMA WITH 24K MILES. EQUIPPED WITH GOODYEAR EAGLE R-SA P245/45R18 TIRES. LEFT FRONT AND RIGHT REAR TIRES SHOWS SIGNS OF SIDEWALL SEPARATION (ONE INCH FROM RIM). TREAD DEPTH WAS MEASURED AT 7/32 AND 8/32. TALKED WITH DEALER WHO SAID HE HAD ANOTHER MAXIMA GOODYEAR REPLACED THE TIRES ON DUE TO SIDEWALL SEPARATION. GOODYEAR HAS OFFERED TO REPLACE THE DEFECTIVE TIRES AT LESS THAN THE PRO-RATED WARRANTY AMOUNT. THIS COMPLAINT IS MEANT TO BRING ATTENTION TO POSSIBLY A "BAD" PRODUCTION RUN OR ENGINEERED DEFECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136968September 19, 2005
TIRES
I HAVE A 2004 NISSAN MAXIMA, IT CAME WITH GOODYEAR TIRES. THE TIRES NOW MAKE VERY LOUD ROAD NOISE. THE DEALER, AFTER 3 OR 4 TRIPS ADVISED THE ROAD NOISE WAS DUE TO A BENT RIM. (THE CAR HAS NEVER BEEN DRIVEN ROUGHLY, BENT RIM MUST HAVE BEEN FROM ORDINARY DRIVING AND/OR AVERAGE POT HOLE). I HAD THE BENT RIM FIXED. HOWEVER, THE LOUD ROAD NOISE CONTINUES. THE DEALER SAYS THERE IS NO RECALL ON THESE TIRES & TELLS ME I NEED TO TAKE THE ISSUE WITH THE TIRE DEALERSHIP, OR MANUFACTURER. THEY EVIDENTLY REFUSE TO BACK THE PRODUCTS, THEY PUT ON THEIR NEW CARS, THEY SELL ON THEIR LOTS. I ALSO HAD A DEFECTIVE STRUT ON THE RIGHT REAR. IT TOOK THREE TRIPS TO THE DEALERSHIP, BEFORE THE PROBLEM WAS FINALLY FOUND. AND THEN A FOURTH TRIP, TO HAVE IT FIXED, ONCE THEY HAD ORDERED & RECEIVED THE PART. IT'S TOO BAD SUCH A POTENTIALLY GREAT CAR, HAS CREATED SUCH A BAD EXPERIENCE FOR ME, A FIRST TIME NISSAN BUYER. THIS, DUE TO LACK OF SUPPORT FROM NISSAN MOTORS & LACK OF QUALITY CONTROL ON SUSPENSIONS & TIRES. I WILL NEVER PURCHASE ANOTHER NISSAN AUTOMOBILE, DUE TO THIS EXPERIENCE & LACK OF PRODUCT BACKING BY THE MANUFACTURER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136150September 11, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHEN ACCELERATING, THERE'S A RATTLING SOUND/NOISE COMING FROM AROUND THE ENGINE AREA. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130772August 30, 2005
TIRES:SIDEWALL
DT: THE CONSUMER STATED THAT THE TIRES HAD CRACKS ON THE SIDEWALLS. THE TIRES WERE ABOUT A YEAR AND A HALF OLD. THE TIRES CAME ON THE VEHICLE WHEN THE CAR WAS BOUGHT. A GOODYEAR DEALER CHECKED THE TIRES AND THE CONSUMER WOULD REPLACE ALL 4 TIRES. THE TIRES WERE GOODYEAR EAGLES RSA. CONSUMER NOTICED THE CRACKS YESTERDAY. THE FACTORY REPRESENTATIVE WAS WILL CHECK THE TIRES. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134606August 29, 2005
TIRES, TIRES:TREAD/BELT
DT: 2004 NISSAN MAXIMA THAT HAS CONTINENTAL, CONTITOURING , TIRE, SIZE P225/55/R17 LEAKED AIR ALMOST TO THE POINT OF BEING FLAT. THIS HAPPENS OVER A PERIOD OF TIME, SUCH AS TWO WEEKS, THESE LEAKS WERE SLOW, AND OCCURRED FOUR TIRES. CONSUMER WAS DRIVING ABOUT 35 MPH IN A SCHOOL ZONE AND HEARD A POP, PULLED OVE,R AND THE RIGHT REAR TIRE WAS COMPLETELY FLAT ON THE RIM. THIS OCCURRED NEAR A GAS STATION ,AND CONSUMER DROVE THERE TO GAS STATION TO PUT AIR IN THE TIRE, BUT THE AIR SYSTEM AT THE GAS STATION WOULD NOT WORK. CALLED FAMILY MEMBER TO BRING AN AIR PIGGY AND THE TIRE WOULD NOT INFLATE. WAITED FOR TIRE DEALER TO OPEN BECAUSE THIS WAS EARLY IN THE MORNING AND THEY COULD NOT INFLATE THE TIRE. UPON FURTHER INSPECTION THEY NOTE THA T INSIDE OF THE TIRE RUNNING VERTICALLY FROM THE RIM TO THE TOP OF THE TIRE HAD A SPLIT. DUE TO TREAD SEPARATION THIS COULD NOT BE REPAIRED , AND A NEW TIRE WOULD HAVE TO BE PURCHASED. CONTACTED DEALER, WHO SUGGESTED DISCUSSING THIS MATTER WITH TIRE MANUFACTURER. CONTACTED CONTINENTAL, WHO SAID CONSUMER WOULD HAVE TO TAKETIRE TO AN AUTHORIZED SERVICE CENTER WHICH WAS A CONSIDERABLE DRIVE FOR INSPECTION OF THE TIRE. CALLED A SECOND TIME, AND THEY SAID THEY WOULD SEND OUT A CALL TAG AND REQUEST TIRES BACK. CONSUMER HAD ALL FOUR TIRES REPLACED WITH A DIFFERENT BRAND AND PAID FOR THIS OUT OF POCKET. HAVE NOT SENT THOSE TIRES TO CONTINENTAL AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133132August 17, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT:MACPHERSON STRUT
FRONT STRUTS REPLACED ON MY BRAND NEW 2004 NISSAN MAXIMA AFTER 9 MONTHS. I ALSO HAD TO HAVE MY ROTORS TURNED AFTER 18K MILES. I KNOW OF OTHERS THAT HAD/HAVE THE SAME PROBLEMS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133004August 16, 2005
TIRES
MAXIMA 2004 HAS EAGLE RS-A 245-45 TIRES WHICH BECAME CRACKED IN A CIRCULAR PATTERN AT 32,000. GOODYEAR REPLACED TIRES AND OFFERED PRORATE, BUT COST WAS STILL $555.00. INTERNET MAXIMA OWNERS HAVE FOUND CRACKS ON INSIDE OF TIRE AS WELL AS EARLY AS 16,000 MILES. I BELIEVE THAT THIS IS DANGEROUS. THE NOISE WAS GREATER, THE GRIP OF THE TIRE SEEMED TO BE LESS, THE BUMPS ON THE ROAD WERE MORE NOTICEABLE, AND THE TIRES FELT "WISHY-WASHY" AT TIMES. ONCE I PUT ON THE NEW TIRES AGAIN WITH EAGLE RS-A THE CAR FELT TOTALLY DIFFERENT AND BETTER, ALTHOUGH IT WAS BITTER SWEET TO HAVE THE SAME TIRES AGAIN. CAN YOU HELP IN THIS MATTER PLEASE? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132805August 14, 2005
SUSPENSION:FRONT:MACPHERSON STRUT
BOTH FRONT STRUTS MAKE NOISE WHEN GOING OVER ALL BUMPS IN ROAD. FRONT OF CAR IS BECOMING BOUNCY WHEN DRIVING OVER TIME DUE TO STRUTS FAILING AND EXCESSIVE NOISE.. WILL BECOME DANGEROUS TO DRIVE SOON. DEALER REPLACED BOTH FRONT STRUTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133418August 12, 2005
VISIBILITY
2004 NISSAN MAXIMA DEVELOPED PROBLEMS WITH THE WINDSHIELD CRACKING.*MR WHEN THE DEFROSTER WAS ON THE WINDSHIED WOULD MAKE A PINGING NOISE. PREVIOUSLY THE MOONROOF WAS REPLACED DUE TO POSSIBLE CRACKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132104August 9, 2005
SUSPENSION:FRONT:MACPHERSON STRUT
DT: CONTACT COMPLAINED ABOUT STRUT PROBLEMS. THEY KEPT WEARING OUT. FIRST HAPPENED ON 8-23-04, AND DEALER REPAIRED IT. THE LAST TIME THE STRUTS WERE REPAIRED WAS ON 8-8-05. ALSO, HAD FRONT END VIBRATION . THEY SANDED DOWN THE BRAKE PADS AND THAT FIXED THE VIBRATION PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131037August 2, 2005
STEERING, SUSPENSION
BOUGHT THE NISSAN MAXIMA ON AUGUST 10, 2004 FROM VOB NISSAN IN ROCKVILLE, MD. UNDER 100 MILES, TOOK BACK TO DEALER DUE TO UNACCEPTABLE LEVEL OF VIBRATION IN THE FRONT WHEELS FELT THROUGH THE STEERING WHEEL GENERALLY BETWEEN 40 AND 70 MPH ON SMOOTH SURFACED HIGHWAY DRIVING. INITIALLY I WAS TOLD THIS IS PROBABLY DUE TO FLAT SPOTS ON THE TIRES PER CAR SITTING IN THE LOT FOR AN EXTENDED TIME. BUT THE VIBRATION CONTINUED. WHEN CRUISING MORE PRONOUNCED. DEALER INITIALLY PERFORMED WHEEL BALANCING WHICH DIDN'T WORK. THEN THEY REPLACED THE FRONT TWO CONTINENTAL TIRES WHICH STILL DIDN'T WORK. THEY PERFORMED ??ROAD FORCE BALANCING?? CHECK. THE TIRES HAD READINGS OF CLOSE TO 40 WHERE THE ACCEPTABLE READING SHOULD BE BELOW 10. THERE WAS ALSO AN ISSUE WITH THE BRAKES. WHEN DRIVEN AT HIGHWAY SPEEDS AND BRAKES ARE APPLIED, THE STEERING WAS VISIBLY VIBRATING. VOB ALSO NOTICED THE WARPED ROTORS IN FRONT AND RE-SURFACED THEM. DEALER REPLACED THE CONTINENTAL TIRES WITH MICHELIN MXV4. NOTICEABLE IMPROVEMENT IN HANDLING BUT NOT QUITE. DEALER DID EVERYTHING POSSIBLE PER WRITTEN TSBS, ETC. AND THAT THERE IS NOTHING ELSE HE COULD DO, THEREFORE CALL THE MANUFACTURER. 3/22/05 I CONTACTED DARCARS OF ROCKVILLE. THEY REPLACED THE BRAKE PADS WHICH WERE UNEVENLY WORN AND ALSO RE-SURFACED THE ROTORS IN A SPECIAL MACHINE WHILE THEY WERE ATTACHED TO THE CAR AS RECOMMENDED BY NISSAN. VIBRATION PROBLEM WAS MARKEDLY BETTER AFTER THAT. HOWEVER, I STILL FEEL THE PROBLEMS WHEN PRESSING THE BREAK PEDAL LIGHTLY GOING AT SPEED. ALSO WHEN DRIVING ABOVE 60 MPH ON STRAIGHT ROADS. I AM DEBATING WHETHER TO TAKE THE CAR BACK TO THE DEALER NOW OR WAIT FOR IT TO GET WORSE. IT HAS BEEN A CONSTANT FRUSTRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130577July 29, 2005
TIRES:SIDEWALL
I HAVE A 2004 NISSAN MAXIMA SE. WHILE THE CAR WAS AT THE DEALER FOR ROUTINE SERVICE, THE TECHNICIAN TOLD ME THAT THE INSIDE SIDEWALLS OF ALL 4 TIRES WERE SHOWING CRACKS, AND THE FRONT PASSENGER TIRE HAD CRACKS AND A BULGE COMING OUT. THIS WAS WHEN THE CAR HAD ONLY ABOUT 26,000 MILES. HE SAID THE COST TO REPLACE THE TIRES IS $245 EACH TIRE, PLUS INSTALLATION COSTS. HE STRONGLY RECOMMENDED THAT I REPLACE AT LEAST THE TWO FRONT TIRES AS SOON AS POSSIBLE. I THEN TOOK THE MAXIMA TO A DIFFERENT NISSAN DEALER FOR THEIR OPINION AS WELL. THAT DEALERSHIP AGREED THAT ALL 4 TIRES HAD CRACKS ON THE INSIDE SIDEWALLS, AND THE BULGE WAS THERE ON THE RIGHT FRONT TIRE. THEY RECOMMENDED THAT I REPLACE ALL 4 TIRES. I TOLD THEM IT SEEMS ABSURD THAT TIRES THAT ARE SO NEW WOULD NEED REPLACEMENT, AND THEY SAID IT WAS A COMMON PROBLEM WITH THESE TIRES AND I SHOULD GO TO GOODYEAR TO SEE IF THEY WOULD COVER ALL OR PART OF THE REPLACEMENT COST. I CALLED NISSAN HEADQUARTERS (1-800-NISSAN-1) AND WAS TOLD THE SAME THING, IT IS NOT NISSAN'S RESPONSIBILITY, BUT GOODYEARS'. GOING TO GOODYEAR THIS AFTERNOON TO HAVE THEM CHECKED -- AND IF SAFETY RISK EXISTS I WILL OF COURSE HAVE TO BUY NEW TIRES. I HAVE A WIFE AND A 21-MONTH OLD BABY, AND CANNOT RISK A BLOWOUT OR SOME OTHER CATASTROPHE THAT MAY CAUSE INJURY TO MY FAMILY. NO TIRES SHOULD FAIL LIKE THIS SO QUICKLY. GENERAL RULE IS IF SOME OBJECT OR THING GOES INTO A TIRE, THAT IS JUST A RISK THAT THE OWNER MUST BEAR. BUT IF THE TIRES SHOW PROBLEMS COMING FROM THE INSIDE OUT, THAT INDICATES A TIRE DEFECT. I WILL UPDATE THIS AFTER MEETING WITH GOODYEAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130166July 27, 2005
SUSPENSION:FRONT:SHOCK ABSORBER
I HAVE A 2004 NISSAN MAXIMA THAT HAS BEEN HAVING PROBLEMS WITH THE STRUTS FROM DAY ONE. ALSO THE CAR HAS A SHIMMY AT A CERTAIN SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129406July 20, 2005
TIRES:SIDEWALL, TIRES
THE NISSAN DEALER TOLD ME THAT I NEEDED 4 NEW TIRES FOR A 2004 NISSAN MAXIMA. THE TIRES WERE CRACKED ON ALL 4 TIRES ON THE INSIDE TIRE WALLS. THESE ARE THOSE GOODYEAR 245 45 18 THAT CAME ON THE CAR. THESE TIRES ARE DEFECTIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129389July 19, 2005
TIRES:SIDEWALL
IN SEPTEMBER 2004 I TOOK MY 2004 NISSAN MAXIMA IN FOR SOME WARRANTY WORK, AND SCHEDULED MAINTAINENCE. I ADVISED THAT MY FRONT END FELT FUNNY, I EVENTUALLY HAD TO BRING IT BACK IN FOR THE SKYROOF RECALL AND AGAIN ADVISED THAT THE CAR STILL FELT ROUGH, I WAS ADVISED IT WAS JUST FROM THE TIRE ROTATION AND WOULD EVENTUALLY SMOOTH OUT, IT NEVER DID. THE SKYROOF STARTED LEAKING AND IT TOOK THREE MORE TRIPS TO GET IT FIXED, EVERY TIME I TOOK MY CAR IN I TOLD THE SERVICE DEPT. THAT THE CAR STILL FELT ROUGH. ON JUNE 15, 2005 I TOOK MY CAR BACK IN FOR THE 30,000 MILE MAINTAINENCE. THE SERVICE DEPT. CALLED AND SAID ALL FOUR OF MY TIRES WERE COMING APART ON THE INSIDE SIDEWALL, THE TIRES WERE ACTUALLY SPLITTING THE ENTIRE CIRCUMFRENCE OF ALL FOUR TIRES. THEY SAID THEY HAD NEVER SEEN TIRES SPLIT LIKE THAT. THE SERVICE DEPT. CALLED GOODYEAR AND WERE TOLD THEY WERE HAVING A FEW PROBLEMS WITH THOSE TIRES AND WOULD SELL ME NEW ONES FOR $900.00 THE DEALER DECLINED THAT PRICE AND GOODYEAR CAME UP WITH A PRICE OF $550.00 FOR NEW TIRES I WAS CALLED AND TOLD OF THE FINAL PRICE AND ADVISED THE DEALER I WOULD BE CONTACTING AN ATTORNEY. THEN DEALER THEN CALLED ME BACK AND SAID THEY HAD A SET OF TIRES AND RIMS THEY WOULD SELL ME FOR $400.00 I AGREED BECAUSE I WAS LEAVING FOR A TRIP TO INDIANA THE NEXT MORNING. THE TIRES THAT THEY PUT ON MY CAR WERE THE SAME EXACT GOODYEAR EAGLE RS-A P245/45R18 THAT WERE DEFECTIVE. MY HUSBAND CALLED A FRIEND AT A LOCAL TIRE DEALERSHIP AND WAS TOLD THEY WERE SEEING ALOT OF THOSE SAME PROBLEMS WITH THE GOODYEAR EAGE RS-A. I CANNOT BELIEVE THAT A COMPANY WOULD ENDANGER THE LIVES OF THE VERY CONSUMERS THAT BUY AND TRUST THEIR PRODUCTS TO BE SAFE. I SENT A LETTER TO NISSAN NORTH AMERICAN CONSUMER AFFAIRS DEPT ON JUNE 20, 2005 DOCUMENTING ALL THE PROBLEMS, AND HAVE HAD NO RESPONSE SO I HAVE TURNED TO YOU FOR SOME GUIDANCE AS TO MY RIGHTS TO BE WARNED AND PROTECTED WHEN THEY KNOW THERE IS THE POTENTIAL FOR DIASTER WITH THEIR PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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