Nissan Maxima Complaints (2002)

205 consumer complaints on file.

#11013625August 8, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER AND IT WOULD NOT RESTART. THE VEHICLE WAS JUMPSTARTED AND DRIVEN TO AN INDEPENDENT MECHANIC (AUTO ZONE IN ROCHESTER, MINNESOTA) WHO DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC, BUT THE VEHICLE STALLED AGAIN. THE FRIEND OF THE INDEPENDENT MECHANIC DIAGNOSED THAT THE BUSHING FAILED. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN DRIVEN SINCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919804October 28, 2016
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE AIR BAG WARNING INDICATOR ILLUMINATED AND "SERVICE ENGINE SOON" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANK POSITION SENSORS WERE NOT REPLACED PER THE RECALL REMEDY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862764May 3, 2016
ELECTRICAL SYSTEM
IN SEPT. 2014, MY CAR WAS IN FOR SERVICE AND RECALL NUMBER "03V455000" WAS PERFORMED. THE 2 CAMSHAFT SENSORS AND 1 CRANKSHAFT SENSOR WERE TO ALL BE REPLACED. IN APRIL 2016, MY CAR WAS EXPERIENCING PROBLEMS WITH ALL 3 SENSORS. MY CAR WOULD STOP AT ANY MOMENT (STOPPED OR DRIVING). I'VE BEEN IN MANY INTERSECTIONS OR THE INTERSTATE AND IT'LL DIE ON ME AND TAKE A LONG TIME TO CRANK BACK UP. I HAD TO PAY OVER $120 AT THE DEALERSHIP TO GET THE DIAGNOSIS. UPON LOOKING AT MY RECALL PAPERWORK, ONLY THE CRANKSHAFT SENSOR WAS REPLACED. WHEN BRINGING THAT INFO TO DEALER, THEY CLAIMED IT WAS A KIT THAT INCLUDED ALL 3 SENSORS. EVERY SINGLE INTERNET SEARCH, INCLUDING NISSAN'S OWN PUBLIC PARTS WEBSITE, SAYS THAT PART # 23731-AL60C IS A SINGLE CRANKSHAFT SENSOR AND COULD NOT PROVE THAT THEIR INTERNAL/PRIVATE PARTS SYSTEM CLAIMED IT WAS A KIT. I THEM REACHED OUT TO THE NISSAN RECALL NUMBER (1-800-647-7261) LISTED ON THE RECALL TO EXPLAIN THE ISSUE WITH ALL THE SENSORS NOT BEING REPLACED. AFTER A FEW CALLS, MY INFO WAS ROUTED TO A REGIONAL ASSOCIATE. I ASKED HER IF SHE NEEDED TO EXPLAIN THE STORY TO HER AND SHE SAID SHE DIDN'T. AFTER 5 DAYS, THE REGIONAL ASSOCIATE CALLED ME BACK AND EXPLAINED TO ME THAT SHE REACHED OUT TO THE DEALERSHIP AND SAID THAT NISSAN IS AGREEING WITH THE DEALERSHIP AND CANNOT ASSIST ME ANY FURTHER. SHE COULD SEE THE WORK INFORMATION, BUT SEEMED SIMPLY SIDED WITH THE DEALERSHIP WITHOUT ANY FURTHER INFO OR QUESTIONING ME FOR A BETTER UNDERSTANDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861756April 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER DIAGNOSED THAT THE AIR BAG AND AIR BAG MODULE NEEDED REPLACEMENT. THE CONTACT NOTIFIED THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824329February 4, 2016
ENGINE AND ENGINE COOLING, AIR BAGS
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO MAKE HISSING NOISES AND COMPLETELY SHUT DOWN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS). THE TECHNICIAN MADE THE MANUFACTURER AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000. THE CONSUMER STATED THE AIR BAG WAS REPLACED. ALSO, THE CHECK ENGINE LIGHT ILLUMINATED. HOWEVER, THE DEALER STATED THERE WOULD BE A CHARGE TO DIAGNOSE IT. UPDATED 03/17/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776597September 25, 2015
ENGINE, STEERING
DRIVING ON CIRCLE INTERSECTION THE CAR SHUT OFF UNABLE TO TURN STEERING WHEEL AND CRASHED INTO A BUILDING TOTALING CAR.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10735402July 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG SENSOR LIGHT WOULD ILLUMINATE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726493June 22, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS A SUDDEN LOSS OF ACCELERATION AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER APPROXIMATELY FIFTEEN MINUTES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725170June 14, 2015
AIR BAGS
AIR BAG RECALL WAS FIXED AS SOON AS WE WERE NOTIFIED (A FEW MONTHS AGO). MY SON HAD A BAD ACCIDENT TODAY AND NEITHER HE NOR THE FIRST RESPONDERS CAN UNDERSTAND WHY THE AIR BAGS DID NOT DEPLOY. WERE THEY FIXED CORRECTLY? WERE THEY JUST TURNED OFF? HOW CAN WE GO ABOUT GETTING ANSWERS BEFORE THE CAR IS TAKEN OFF TO THE JUNK YARD? IT WAS MY CAR THAT I GAVE TO HIM SO I WRITING THIS AS HE IS NO SHAPE RIGHT NOW.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10689418February 19, 2015
STRUCTURE:BODY, WHEELS, AIR BAGS, VEHICLE SPEED CONTROL
WHILE PARKING CAR IT SPONTANEOUSLY ACCELERATED ACROSS THE PARKING LOT, THE BORDERING STREET AND INTO ANOTHER PARKING LOT BEFORE STOPPING. THE CARS LEFT SIDE, RIGHT SIDE, FRONT BUMPER, TIRES AND SUSPENSION WERE DAMAGED. THOUGH NO OTHER CARS WERE HIT, COMMERCIAL GARBAGE CANS, STOP SIGN, TELEPHONE POLE AND A SERIES 4 CURBS INFLICTED DAMAGE. THE AIR BAGS DID NOT DEPLOY DESPITE HAVING THEM CHECKED BY THE DEALER AS REQUIRED BY A RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10664335December 15, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V361000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651751October 31, 2014
AIR BAGS
HI, I RECEIVED A RECALL ON MY PASSENGER'S AIRBAG. I HAD THE DEALERSHIP WHERE I BOUGHT THE CAR (I AM THE ORIGINAL OWNER) REPLACE THE PASSENGER'S AIRBAG. AT THE SAME TIME FOR ABOUT A MONTH I HAD BEEN HEARING A RUBBERY RUBBING SQUEAKY SOUND WHEN TURNING THE STEERING WHEEL TO THE LEFT OR RIGHT. I ASKED THE MECHANIC WHAT THE PROBLEM IS. HE SAID THE PROBLEM IS IN THE DRIVER'S STEERING WHEEL AIRBAG. THIS IS A TAKATA AIRBAG. I WOULD LIKE IT REPLACED AT NO COST AS THERE ARE PROBLEMS WITH THE AIRBAGS AND THERE IS A RECALL ON TAKATA AIRBAGS. I DO NOT TRUST THE DRIVER'S AIRBAG AND IT IS MAKING A DISTURBING SOUND. THANK YOU.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630312September 3, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, WHEN THE BRAKE WAS ENGAGED THE VEHICLE ACCELERATED. THE CONTACT HAD TO AGGRESSIVELY DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC AND NO DIAGNOSTIC TEST WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625897August 18, 2014
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
PER NISSAN, NO RECALLS ON THE FOLLOWING= 1.CD PLAYER DOES NOT WORK, SHOWS ERROR 2. FUEL GAUGE DOES NOT WORK, SHOWS FULL ALL THE TIME AND HAVE RAN OUT OF GAS-COMPLETE SAFETY HAZARD!! 3.TRANSMISSION NEEDED REPLACED-DID NOT HAVE REVERSE-COMPLETE SAFETY HAZARD 4.CATALYTIC CONVERTER NEEDED REPLACED-STALLED ON THE SIDE OF THE HIGHWAY DUE TO LOSS OF POWER AND AVOIDED AN ACCIDENT-COMPLETE SAFETY HAZARD 5.MOTOR NEEDED REPLACED-MOTOR QUIT WORKING WHILE ON THE HIGHWAY-AVOIDED AN ACCIDENT WHILE I LOST POWER. I WENT OVER AND BEYOND ALWAYS REPLACING THE MOTOR OIL & FILTER AT 3000 MILES 6.SPEAKERS QUIT WORKING AND WILL BLARE BACK ON UNEXPECTEDLY WHILE DRIVING STARTLING ME, THE VOLUME DOES NOT WORK-COMPLETE SAFETY HAZARD 7.FRONT AIR BAG SENSOR CORRODED AND HAD TO BE REPLACED-THANKFULLY NO INJURIES AS A RESULT IF I HAD BEEN IN AN ACCIDENT! 8.FRONT SUSPENSION REPLACED INCLUDING PIN-NISSAN SHOWS A NOTICE ON THIS BUT NOT A RECALL!!!!????? 9.DRIVERS SIDE DOOR ARM REST BROKE APART AND HAD CUT MY ELBOW WHILE DRIVING 10.REAR WHEEL WELLS/FENDERS ARE RUSTING THRU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605726June 24, 2014
SUSPENSION
TL * THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SWERVE AND MADE ALOUD CLICKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CONTROL ARM WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 165,000 AND THE CURRENT MILEAGE WAS 188,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577266April 3, 2014
ENGINE AND ENGINE COOLING, ENGINE, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
IN REFERENCE TO > NHTSA CAMPAIGN NUMBER: 03V455000 COMPONENT(S): ENGINE AND ENGINE COOLING I NEARLY CRASHED WHEN MY CAR DIED WHILE MERGING ONTO A FREEWAY. MY CAR DOESN'T START LIKE IT USED TO. VERY ROUGH STARTS, CONTINUOUSLY TO GET THE ENGINE TO TURN. IT WILL DIE WHILE CAR IS MOVING. THIS HAPPENS ABRUPTLY AND SUDDENLY WHILE DRIVING. RPMS IDLE HIGHER THAN NORMAL. ENGINE LOSS. I USED OBD SCANNER TO DECIPHER THE PROBLEM. I LOOKED FOR RECALL ONLINE AND FOUND THE ONE LOCATED ABOVE. IT IS IDENTICAL TO MY ISSUES.I CONTACTED NISSAN AND THEY REFUSED. I COULD HAVE DIED. PLEASE HELP THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575383March 28, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE ENGINE WIRING HARNESS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 06/10/14 MA UPDATED 09/25/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573346March 19, 2014
SEATS
DRIVER'S SEAT FAILED ON IMPACT WITH ANOTHER VEHICLE. SEAT WENT INTO FULL RECLINE POSITION WHICH CAUSED THE DRIVER TO BE THROWN OUT OF HIS SEATBELT AND THROUGH THE BACK WINDSHIELD. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10556318December 17, 2013
ENGINE
DRIVING HOME ON FREEWAY MY NISSAN ENGINE SHUTS OFF WHILE DRIVING IN EXCESS OF 65MPH AND BEING THAT ITS A MANUAL TRANSMISSION IT TRIES TO START FROM ROLLING BUT JERKS REAL HARD LIKE THE BRAKES ARE LOCKED UP AND IVE ALMOST WENT OFF THE ROAD 10 TIMES. IVE TRIED CHANGING THE CRANKSHAFT POSITION SENSOR BUT CANNOT LOCATE IT AND ALL AREA AUTOZONES DON'T KNOW WHERE IT IS EITHER. FROM WHAT IVE GOT MY CAR HAS ALREADY BEEN PART OF THE SENSOR RECALL BUT HAS BEEN FAILING FOR THE LAST 2 1/2 YEARS AND RECENTLY BLEW A COIL PACK FROM THE DAMAGED SENSOR. ALSO THE CAR WONT START ON ONE QUICK TURN IN A MILLISECOND LIKE IT USED TO, IT TAKES ABOUT 5 SECONDS OF TURNING OVER TO START EVERYTIME NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552289November 14, 2013
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
THE CAR HAD A RECALL PERFORMED ON 08/02/2011 TO REPLACE CRANKSHAFT AND CAMSHAFT POSITION SENSORS, THE CAR RAN PERFECTLY BEFORE THE SAID RECALL. THE MENTIONED RECALL ALSO INCLUDED AN EARLIER RECALL WHICH WAS INEFFECTIVE. SOME TIME AFTER THE RECALL WAS PERFORMED THE CAR WOULD STALL INTERMITTENTLY WITHOUT TRIGGERING A CODE. FINALLY THE STALLING TRIGGERED A CODE ON 01/29/13 WHICH WAS A CRANKSHAFT POSITION SENSOR. THE DEALER CONFIRMED THAT THE CRANKSHAFT POSITION SENSOR CODE WAS TRIGGERED BUT DENIED THAT IT HAD ANYTHING TO DO WITH THE STALLING PROBLEM AND RETURNED THE CAR WITH THE INTERMITTENT STALLING CONDITION WITHOUT A DIAGNOSES. EVENTUALLY THE CAR WAS DIAGNOSED AS A BAD CRANKSHAFT POSITION SENSOR AND REPAIRED ON 11/08/2013 AFTER TWO MORE VISITS TO THE DEALER AND NUMEROUS CALLS TO NISSAN NORTH AMERICA. THIS WAS VERY SAME CRANKSHAFT POSITION SENSOR INSTALLED BY THE RECALL #R3022 WHICH WAS BAD AND IN EFFECT RENDERS RECALL #R3022 (NISSAN) INEFFECTIVE, AT LEAST IN MY CASE. NISSAN REFUSED TO PAY FOR DIAGNOSES AND REPAIR OF THE FAILED RECALL. THIS FAILED RECALL COST ME $656.08 AS WELL AS ENDANGERED MANY LIVES. NOTE: THE CAR ONLY HAS 26,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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