Nissan Maxima Complaints (2009)

339 consumer complaints on file.

#10469401August 6, 2012
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE STEERING COLUMN FAILED, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE TELESCOPIC MOTOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED LITTLE ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466668July 19, 2012
STEERING
AFTER STARTING MY CAR I HEARD A LOUD GRINDING/WHINING NOISE COMING FROM THE STEERING WHEEL. THE AUTOMATIC TILT/TELESCOPIC STEERING WHEEL WAS STUCK IN THE UP POSITION AND FAILED TO LOWER TO THE MEMORY SET POSITION. THE LOUD AND DISTRACTING NOISE WOULD HAPPEN EVERY TIME I STARTED THE CAR AND ONLY STOPPED AFTER MANUALLY TRYING TO ADJUST THE STEERING WHEEL, WHICH DID NOT WORK. THE STEERING WHEEL IS STUCK IN A POSITION THAT SO THAT I CANNOT SEE THE GAUGES OR SPEEDOMETER PROPERLY WHICH IS DANGEROUS WHEN DRIVING. AFTER DOING SOME RESEARCH I HAVE FOUND THIS TO BE A COMMON PROBLEM AND NISSAN SHOULD ISSUE A RECALL TO FIX THIS DANGEROUS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466034July 17, 2012
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, THE STEERING WHEEL WAS IN A LOCKED POSITION AND WOULD NOT UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPLACE THE GEAR BOX MOTOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465412July 12, 2012
STEERING
THE AUTOMATIC TILT STEERING WHEEL MOTOR MADE A GRINDING NOISE THEN FAILED TO MOVE THE WHEEL. THIS MODEL HAS AN AUTOMATIC ENTRY/EXIT SYSTEM THAT MOVES THE WHEEL UP AND DOWN EVERY TIME YOU ENTER/EXIT THE VEHICLE. THE TILT MECHANISM ATTEMPTS TO LOWER THE WHEEL WHENEVER I START THE CAR. THIS HAS PUT THE STEERING WHEEL IN A POSITION THAT IS EXTREMELY LOW AND WILL NOT RAISE. THIS HAS MADE STEERING DIFFICULT AND BLOCKS THE VIEW OF THE INSTRUMENT PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462178June 18, 2012
STEERING
STEERING WHEEL TILT MOTOR GRINDS AND REMAINS IN THE DOWN POSITION. UNDERSTAND SPECIAL BULLETIN NTB09-094 IS POSTED. THE CAR IS PRECARIOUSLY CHALLENGING TO DRIVE WITH THE STEERING WHEEL IN THIS POSITION WHICH ALSO MAKES IT DANGEROUS TO SEE THE DASHBOARD WITH THE WHEEL IN THE WAY. TOO MANY COMPLAINS ON THIS PROBLEM. NISSAN SHOULD ISSUE A RECALL ON THE TELESCOPIC MOTORS IN THIS CAR ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457229May 3, 2012
VISIBILITY:REARVIEW MIRRORS/DEVICES
CAR WAS SITTING PARKED; HAD NOT BEEN DRIVEN FOR SEVERAL DAYS, WENT TO GET IN CAR AND REAR VIEW MIRROR WAS DANGLING. REAR VIEW MIRROR HAD BROKEN AWAY FROM WINDSHIELD, CHUNK OF WINDSHIELD BROKEN WHERE MIRROR HAD BEEN ATTACHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457126May 2, 2012
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE STEERING SEIZED WITHOUT WARNING. THE FAILURE OCCURRED WHILE DRIVING 35 MPH. THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION FAILRED. THE RACK AND PINION WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455015April 12, 2012
STEERING
PLEASE INVESTIGATE THE OCCURRENCE RATE OF MY COMPLAINT!!! THE AUTOMATIC TILT STEERING MOTOR BECAME INOPERABLE AND LOCKED IN THE LOWEST DOWN POSITION UPON STARTING THE IGNITION. THE CAR IS UNCOMFORTABLE TO DRIVE WHEN THE STEERING WHEEL IS IN THE LOWEST POSITION EVEN WHEN THE AUTOMATIC SEAT ADJUSTMENTS ARE SET TO THE LOWEST POSITION. I DO NOT HAVE FULL VIEW OF THE DASHBOARD INSTRUMENTS. NISSAN HAS A TSB (TECHNICAL SERVICE BULLETIN) ON THE ISSUE AND THE DEALER TELLS ME IT IS SOMETHING THEY ARE SEEING MORE AND MORE IN THE MAXIMA AND MURANO MODELS. MY MAXIMA IS JUST 29 DAYS PAST THE WARRANTY EXPIRATION DATE. NISSAN MUST RECALL VEHICLE MODEL YEAR 2009 (NISSAN MAXIMA) TO REPAIR THE TILT STEERING MOTOR AT THEIR COST. THE REPAIR COSTS TO THE CONSUMER IS OVER $600. I BELIEVE IT IS A SAFETY ISSUE AND COULD RESULT IN IMPROPER STEERING BY THE DRIVER RESULTING IN AN ACCIDENT/INJURY/DEATH. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453400March 28, 2012
ENGINE AND ENGINE COOLING, STEERING, ELECTRICAL SYSTEM
MY FAMILY AND I WERE DRIVING SOUTH BOUND ON THE NEW JERSEY TURNPIKE AT 75 MPH AND THE CAR SHUTDOWN, IT WOULD NOT ACCELERATE AND LOST POWER. LUCKILY WE WERE IN THE RIGHT LANE AND I ACTED QUICKLY TO TURN ON THE HAZARDS AND GET OFF THE HIGHWAY ON TO THE SHOULDER TO AVOID A SERIOUS ACCIDENT. THIS CAR ONLY HAS ~16000 MILES AS WELL AS ALL OF ITS SCHEDULED MAINTENANCE IS UP TO DATE. AFTER GETTING IT TOWED TO THE NISSAN DEALERSHIP THEY INFORMED US THAT IT WAS A PROBLEM WITH THE MASS AIR FLOW SENSOR AND THAT EVEN THOUGH THE CAR WAS WITHIN THE WARRANTY PERIOD THE WARRANTY WOULD NOT COVER IT AS THEY FOUND A LEAF IN THE SENSOR. WE HAVE NO WAY TO VERIFY THAT THERE WAS A LEAF IN THE SENSOR AND THE CAR IS KEPT IN A GARAGE AND/OR DRIVEWAY NOWHERE NEAR A TREE. WE WANTED TO REPORT THIS INCIDENT SO THAT IF MORE INCIDENTS LIKE THIS OCCUR MAYBE A RECALL IS WARRANTED AS NISSAN'S ENGINEERING OF THE VEHICLES COULD BE AT FAULT. HOW COULD A LEAF IN GET IN THERE? IF A LEAF DOES GET IN WHY WOULD THAT CORRODE THE PART? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452277March 19, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT AT ENGINE STARTUP, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND SPARKS BECAME VISIBLE ONCE THE HOOD WAS OPENED. THE FIRE DEPARTMENT WAS CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE ALTERNATOR HAD MELTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10441972December 31, 2011
TIRES:SIDEWALL, TIRES
BOUGHT A 2009 NISSAN MAXIMA ON 4/21/2011, IT HAD 25206 MILES ON IT, I CURRENTLY HAVE 37000 MILES ON IT. I HAVE HAD TO ADD AIR TO MY TIRES AT LEAST ONCE A WEEK, ON CHRISTMAS DAY I CAME OUT TO A FLAT TIRE, REMOVED WHEEL AND NOTICED THE INSIDE WALL HAD SEVERAL "SPIDER WEB" CRACKS ON IT, ONE WAS BAD ENOUGH TO LEAK AIR. I WOULD LIKE TO NOW IF ANYONE ELSE HAS REPORTED THIS PROBLEM? *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441300December 27, 2011
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE STEERING LOCK UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE NECESSARY PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS WOULD BECOME AVAILABLE IN A FEW WEEKS. THE FAILURE AND THE CURRENT MILEAGES WERE 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439112December 9, 2011
UNKNOWN OR OTHER
I AM A SOLDIER STATIONED IN GERMANY WHO ENCOUNTERED A TIRE BLOW OUT ON 6 DECEMBER 2011. I WAS FORTUNATE ENOUGH TO BE DRIVING ON THE MILITARY BASE AND SOMEONE CAUGHT MY ATTENTION TO NOTIFY ME. I TOOK THE VEHICLE TO THE AUTO SHOP ON THE BASE AND TOLD THEY COULD NOT ORDER THE TIRE THROUGH ANY OF THEIR VENDORS AND I HAD TO GO THROUGH THE LOCAL ECONOMY. HOWEVER, BEFORE I LEFT THEY INSPECTED THE TIRE TO IDENTIFY WHAT CAUSED THE FLAT AND STATED IT WAS A MANUFACTURER DEFECT. THE TIRE SEPERATED FROM THE SEAMS. IT WAS VERY DISTURBING THIS HAPPENDED, BECAUSE I USUALLY HAVE MY 10 YEAR OLD DAUGHTER IN THE VEHICLE. ALSO I AM USUALLY DRIVING IN THE WEE HOURS OF THE MORNING OR AT NIGHT. IN ADDITION THE TIRE WILL COST $300 TO PAY FOR. I PAID ADDITIONAL MONEY FOR A TIRE WARRANTY, WHICH DOES NOT COVER MANUFACTURER DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426881September 23, 2011
STEERING, AIR BAGS, VISIBILITY
TILT STEERING WHEEL LOCKED IN THE EXTREME UP POSITION WHEN DRIVERS DOOR WAS OPENED AT APPROX 2 YEARS/52,000 MILES. TILT STEERING WHEEL COULD NOT BE LOWERED UNTIL DISASSEMBLED BY THE DEALER. DRIVER VISIBILITY WAS SERIOUSLY OBSTRUCTED, ESPECIALLY FOR SHORTER DRIVERS. POTENTIAL AIR BAG EFFECTIVENESS WAS ALSO SERIOUSLY DEGRADED. NISSAN IDENTIFIED THE PROBLEM IS WITH THE STEERING COLUMN ADJUSTMENT MOTORS (TILT OR TELESCOPE) IN SERVICE BULLETIN NTB09094. HOWEVER, NISSAN HAS NOT ISSUED A RECALL AND REFUSED TO REIMBURSE THIS FIRST-TIME NISSAN OWNER FOR THIS SAFETY DEFECT. THERE IS NO CERTAINTY OF WHETHER REPLACEMENT NISSAN STEERING COLUMN ADJUSTMENT MOTORS DO NOT HAVE THE SAME UNDERLYING DESIGN DEFECT AND WILL NOT FAIL SHORTLY AFTER INSTALLATION. THE TELESCOPE ADJUSTMENT MOTOR FAILED AT APPROX 1 YEAR/38,000 MILES. TOTAL REPLACEMENT COST FOR PARTS AND LABOR FOR BOTH ADJUSTMENT MOTORS WAS APPROXIMATELY $400+. I REQUEST NISSAN AND NHTSA ISSUE A RECALL FOR THIS SERIOUS SAFETY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424012September 6, 2011
STEERING
THE STEERING WHEEL TILT AND TELESCOPE MOTOR STOP WORKING. I TOOK IT TO THE NISSAN DEALERSHIP TO HAVE REPAIRED UNDER WARRANTY. ONLY TO BE TOLD THAT I WAS ONE MONTH OUT OF FACTORY WARRANTY 3 YEARS OR 36,000 MILES. THE SERVICE ADVISOR SHOWED ME THAT IT WAS A BULLETIN DATED IN 2009, AT THE DEALERSHIP SERVICE DEPARTMENT SHOWING THERE WAS AN ISSUE WITH THE TILT AND TELESCOPE MOTOR. I'M OUT OF WARRANTY SO I HAVE TO PAY OUT ALMOST 1,500 DOLLARS TO GET IT REPAIRED. ITS NOT FAIR TO CONSUMERS WHEN PAYING ALMOST 40,000 DOLLARS FOR A VEHICLE THAT HAS ISSUES. IT'S NOT FAIR WHEN THE DEALERSHIPS ARE AWARE OF PROBLEMS AND NOT INFORMING THE OWNERS UNTIL IT'S DISCOVERED AFTER THE WARRANTY HAS EXPIRED. THERE SHOULD HAVE BEEN A RECALL ON THIS VEHICLE OR AT LEAST NOTIFIED THE OWNER TO HAVE DONE AT THEIR LEISURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374087January 4, 2011
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TL*THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT HE LOCKED THE VEHICLE AND ACTIVATED THE ALARM BUT THE TRUNK DID NOT LOCK. THE VEHICLE WAS BURGLARIZED BECAUSE THE TRUNK WAS NOT LOCKED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT HE HAD TO STAND AT A CERTAIN DISTANCE FROM THE VEHICLE FOR THE TRUNK TO LOCK. THE FAILURE AND CURRENT MILEAGES WERE 36,229.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373008December 26, 2010
UNKNOWN OR OTHER
MY WIFE IS A HIGH SCHOOL TEACHER. SHE HAS AN ASSIGNED SPOT WHICH IS RIGHT UP TO THE CURB NEAR AN ENTRANCE TO THE SCHOOL, APPROXIMATELY 150 FEET BETWEEN CURB AND BUILDING. AS SHE ENTERED HER SPOT AND PREPARED TO COME TO A COMPLETE STOP, WITH HER FOOT ON THE BRAKE, THE ENGINE MADE A LOUD NOISE, SHE SAW AN EXCLAMATION POINT FLASH TWICE ON THE DASHBOARD, AND WITH HER FOOT STILL ON THE BRAKE, THE CAR RACED UNCONTROLLABLY FORWARD JUMPING THE CURB AND DID NOT STOP UNTIL SHE PUSHED THE STOP/START BUTTON ON THE DASHBOARD OF THE KEYLESS SYSTEM. AS THERE WERE MANY STUDENTS AND SEVERAL TEACHERS IN THE VICINITY, IT IS EXTREMELY FORTUNATE THAT THE CAR STOPPED FOR MY WIFE AND EVERY ONE ELSE IN THE AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355287September 13, 2010
AIR BAGS
2009 NISSAN MAXIMA PASSENGER SIDE AIR BAG ISSUES. EVERYTIME I SIT IN THE PASSENGER SIDE SEAT THE AIR BAG LIGHT COMES ON SAYING THAT IS NOT ON. I WEIGH 145LBS AND HAVE NEVER HAD THIS PROBLEM IN ANY OF OUR OTHER CARS. HAVE TAKEN IT TO THE DEALERSHIP, THEY REPLACED THE SEAT ONCE, IT IS STILL DOING THE SAME THING. IF I CAN'T SIT IN THE PASSENGER SIDE OF MY CAR THAT I'M PAYING $500 A MONTH TO DRIVE, THEN THEY NEED TO TAKE IT BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351431August 24, 2010
SUSPENSION
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN UNUSUAL POP COMING FROM THE FRONT-END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER YET THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ABLE TO LOCATE A RECALL FOR THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 09V358000- SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351076August 21, 2010
AIR BAGS
PASSENGER AIRBAG LIGHT CAME ON SAYING IT WOULD NOT WORK. WIFE OF 140 POUNDS WAS SITTING IN SEAT. IT WAS TURNED ON ALL THE TIME. SHE GOT IN AND OUT A FEW TIMES, THE LIGHT STILL CAME ON. THE NEXT DAY IT WENT OFF AND HAS STAYED OFF SINCE. TOOK CAR TO NISSAN DEALER THEY CHECKED IT,SAID THEY COULD NOT REPLICATE THE PROBLEM. THEY TOLD ME TO BRING CAR BACK IF IT OCCURRED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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