Nissan Cube Complaints

217 consumer complaints on file.

#10978952April 17, 2017
STEERING
I COULD NOT PUSH START WITH MY KEYS IN MY POCKET LIKE I USED TO. I DO NOT HAVE THE CAR SO I WAS UNABLE TO TAKE A PICTURE IT IS BEING FIX I HOPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966324March 16, 2017
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN CUBE. WHILE PARKED, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL LOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960165March 11, 2017
SEAT BELTS
THE LATCHING MECHANISM FOR THE DRIVER KEEPING COMING UNLATCHED WHILE DRIVING. I HAVE TO CLICK IT INTO PLACE A FEW TIME BEFORE I START DRIVING BUT SOMETIMES THAT'S NOT ENOUGH. THIS HAS BEEN HAPPENING FOR A FEW MONTHS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958407March 3, 2017
ELECTRICAL SYSTEM, STEERING
THE ELECTRONIC STEERING INTERLOCK MECHANISM FAILED, ON AND OFF UNTIL IT FINALLY QUIT WORKING AND THE CAR WOULD NOT START AS A RESULT (THE CAR WAS STATIONARY EACH TIME THE PROBLEM OCCURRED, WHICH HAPPENED AT SEVERAL LOCATIONS AROUND LEXINGTON, KY). I HAD IT TOWED TO A DEALER, GLENN NISSAN, LEXINGTON, KY. INITIAL AND FOLLOW-UP REPAIRS COST $1,053.35. THIS WAS DEFINITELY A SAFETY HAZARD IN TERMS OF POTENTIALLY BEING STUCK WITHOUT TRANSPORTATION, AND A FAULTY MECHANISM AFFECTING THE STEERING PERFORMANCE OF THE CAR. TODAY I LEARNED THAT NISSAN EXTENDED THE WARRANTY ON THE VEHICLE DUE TO A SIGNIFICANT NUMBER OF PROBLEMS EXPERIENCED BY THEIR CUSTOMERS WORLDWIDE. MY CAR IS PAST THE 3-YEAR EXTENSION PERIOD (BY THE WAY, I DID NOT RECEIVE ANY NOTICE OF THE WARRANTY EXTENSION). THE NATURE OF THIS VEHICULAR PROBLEM DEMANDED A RECALL OF THE VEHICLE, NOT AN EXTENSION OF THE WARRANTY. I AM THEREFORE REGISTERING THIS COMPLAINT WITH YOUR AGENCY AND ASKING FOR YOUR INVESTIGATION OF THIS CASE. IN ADDITION, THE LAW FIRM OF CHIMICLES & TIKELLIS, LLP, IS INVESTIGATING A POTENTIAL CLASS ACTION LAW SUIT AGAINST NISSAN REGARDING THE DEFECTIVE, UNSAFE ELECTRONIC STEERING INTERLOCK INSTALLED ON THE 2009-2010 NISSAN CUBE MODEL AND TWO OTHER MODELS. I HAVE PROVIDED INFORMATION ON MY CASE TO JOIN THAT CLASS ACTION SUIT IF IT GOES FORWARD. I AND ALL CONSUMERS NEED THE NATIONAL HIGHWAY AND SAFETY ADMINISTRATION TO HOLD AUTO MANUFACTURERS ACCOUNTABLE FOR SELLING DEFECTIVE, UNSAFE CARS TO THE PUBLIC AND FOR FAILING TO PROPERLY ISSUE RECALLS ON SUCH VEHICLES. PLEASE ADVISE AS TO YOUR INTENTIONS FOR TAKING ACTION ON THIS MATTER. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953902February 10, 2017
STEERING, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 NISSAN CUBE AFTER TURNING THE VEHICLE OFF, THE ENGINE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION LOCK ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. UPDATED 05/05/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949551February 4, 2017
POWER TRAIN
2011 NISSAN CUBE WITH 72,000 MILES ON IT HAS TRANSMISSION PROBLEMS. THE TRANSMISSION SHAKES AND WHINES. MULTIPLE CASES OF THIS OCCURRING HAS GOTTEN NO HELP OR ACKNOWLEDGEMENT FROM NISSAN. THEY PUT UNSAFE TRANSMISSIONS IN THEIR CARS AND REFUSE TO COVER THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947886January 27, 2017
STRUCTURE:BODY, ENGINE, FUEL/PROPULSION SYSTEM
SIMILAR TO NHTSA ID NUMBER:10717816 AND OTHER COMPLAINTS SEEN ONLINE. EXHAUST SYSTEM COMING APART AT THE FLANGE HEAT FROM THE BROKEN EXHAUST HAD MELTED THE BACK BUMPER ALSO, THE HEAT SHIELD SEPARATING THE EXHAUST FROM THE FUEL TANK APPEARS TO NOT COVER THE AREA OF THE COMMON SEPARATION. NISSAN DEALER SAW THIS OCCUR ON MY CAR, DID NOT TAKE ANY RESPONSIBILITY OF THEIR FAULTY FLANGE OR CARBURETOR. IT WAS IN WARRANTY AT THAT TIME AND THEY SHOULD HAVE FIXED IT. VERY DISHONORABLE PRACTICE TO HAVE A FAULTY FLANGE CREATE ISSUES SIGNALING CARBURETOR REPLACEMENT AND CAR BUMPER MELTED AS A RESULT FROM IT. I BELIEVE AN EXTENDED WARRANTY SHOULD TAKE PLACE TO FIX THIS POTENTIAL ROAD OF CUBE CATCHING FIRE HAZARD, ALTHOUGH IT IS ONLY PLASTIC.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10937767December 27, 2016
ELECTRICAL SYSTEM, STEERING
CAR WILL NOT START. SITTING ON A RESIDENTIAL STREET. ELECTRONIC STEERING CONTROL LOCK DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929832December 4, 2016
POWER TRAIN
WAS DRIVING HOME WITH MY HUSBAND FROM THE GROCERY STORE. PULLED ONTO HIGHWAY AND CAR STOPPED ACCELERATING. PULLED OVER AND CAR WOULD REV UP BUT NOT GO IN DRIVE OR REVERSE. CAR WAS TOWED BACK HOME AND BEING TRADED IN. IT'S 1,000 MILES OVER THE EXTENDED WARRANTY. THEY SHOULD RECALL THESE KNOWING THE CVT IS BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928967December 1, 2016
STEERING
THE STEERING LOCK COLUMN IN MY 2009 NISSAN CUBE FAILED, DISABLING THE CAR FROM STARTING, AND PUTTING ME IN A SAFETY RISK AS I WAS STUCK IN A LOCATION AWAY FROM MY HOME, AND UNABLE TO START MY VEHICLE. IT WAS NOT A BATTERY ISSUE- THE LIGHTS WORKED, I COULD UNLOCK AND LOCK THE VEHICLE, BUT I COULD NOT START THE CAR USING MY INTELLIGENT KEY. IT WAS TOWED TO A NISSAN DEALERSHIP WHERE I AM BEING CHARGED NEARLY $1,000 IN PARTS AND LABOR TO REPLACE A PART THAT NISSAN HAS ACKNOWLEDGED IS FAULTY. DESPITE AN EXPIRED EXTENDED WARRANTY THAT WAS PLACED ON THAT PART, NISSAN HAS NO RECALL ON THE PART AND OWNERS EVERYWHERE ARE EXPERIENCING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918840October 25, 2016
STEERING, ELECTRICAL SYSTEM
MY CAR STARTS WHEN IT FEELS LIKE IT. I'VE BEEN STRANDED AT THE STORE AFTER DROPPING OFF A CHILD AT SPORTS PRACTICE, STRANDED IN MY OWN GARAGE UNABLE TO TAKE MY CHILD TO SCHOOL OR GET TO WORK. IT APPEARS TO BE THE STEERING LOCK MECHANISM ISSUE THAT ABOUNDS IN THE 2010 CUBE. SOMETIMES IT STARTS AND SOMETIMES IT DOESN'T. I NOW HAVE TO PHONE A FRIEND AND TELL THEM I'M LEAVING AND WHERE I'M GOING IN CASE I GET STRANDED AND CAN'T MAKE IT BACK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915691October 13, 2016
STRUCTURE:BODY, POWER TRAIN
I AM THE 2ND OWNER OF THIS CAR. I PURCHASED THIS VEHICLE APRIL OF 2016. THE ONLY LIGHT THAT HAS BEEN ON HAS BEEN THE TPM LIGHT. ON JULY 3RD,2016 , I WAS DRIVING ON THE HIGHWAY WITH MY CHILDREN WHEN THE CAR SUDDENLY STALLED. IT COMPLETELY STOPPED DRIVING NO MATTER HOW HARD I WOULD PUSH ON THE GAS. WHEN I HAD TO VEHICLE INSPECTED, IT WAS THE TRANSMISSION THAT HAD FAILED. ACCORDING TO THE DEALERSHIP, THERE WAS AN EXTENDED WARRENTY ON THIS CVT TRANSMISSION BECAUSE OF PROBLEMS IT WAS HAVING. THERE WAS NO LIGHT ON OR ANYTHING TO SHOW THAT THERE HAD BEEN AN ISSUE WITH THIS TRANSMISSION, IT JUST SUDDENLY STOPPED WORKING AS I WAS DRIVING. I CONTACTED NISSAN DIRECTLY AND THEY TOLD ME THERE WAS NOTHING THEY CAN DO BECAUSE IT WAS OUT OF WARRANTY. I FEEL THIS IS UNSAFE BECAUSE PEOPLE DO DRIVE WITH THEIR CHILDREN IN THE VEHICLE. THIS COULD HAVE CAUSED A BAD COLLISION ON THE HIGHWAY WHEN IT SUDDENLY JUST STOPPED. IN THE SAME INCIDENT, THE BACK DOOR SUDDENLY WILL NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914086October 5, 2016
ELECTRICAL SYSTEM, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE ELECTRONIC STEERING CONTROL LOCK MALFUNCTIONED CAUSING ME TO BE UNABLE TO START MY VEHICLE. THE VEHICLE WAS STATIONARY IN MY DRIVEWAY AT THE TIME. THERE WERE NO MOVEMENTS OR SOUNDS COMING FROM THE CAR WHEN I TRIED TO START IT. ONLY THE SECURITY INDICATOR LIGHT AND THE KEY LIGHT WERE ON IN THE DASH. NO RESPONSE FROM THE CAR WHEN WE ATTEMPTED TO JUMPSTART IT. THIS ESSENTIALLY LEFT ME COMPLETELY STRANDED AND WITH LIVING OUT IN THE COUNTRY WAS VERY DIFFICULT AND EXPENSIVE TO GET THE VEHICLE TOWED INTO THE NISSAN DEALERSHIP. I DID RESEARCH AND FOUND THAT LOTS OF OTHER 2009 CUBE OWNERS HAVE HAD THIS PROBLEM AND JUST LIKE ME MANY HAVE PREVIOUSLY HAD THEIRS "FIXED" ONLY TO HAVE THE PART MALFUNCTION AGAIN AND HAVE TO PAY FOR IT OUT OF POCKET. THIS IS NO CHEAP FIX AND I HAD NO CHOICE BUT TO SPEND MONEY I CAN'T AFFORD TO SPEND IN ORDER TO HAVE A WORKING VEHICLE. THIS ISSUE NEEDS TO BE ADDRESSED AND TAKEN CARE OF BY NISSAN AS IT COULD LEAD TO SOME REALLY DANGEROUS SITUATIONS. I AM ALMOST ALWAYS OUT CAMPING IN RELATIVELY UNPOPULATED WILDERNESS AREAS, TYPICALLY WITHOUT CELL SERVICE AND IF THIS HAD HAPPENED THEN I HAVE NO IDEA WHAT I WOULD HAVE DONE. I REALLY HOPE THEY STEP UP TO THE PLATE AND ISSUE A RECALL/REFUND FOR THE PROBLEM JUST LIKE THEY DID FOR THE ALTIMA ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909358September 23, 2016
STEERING
I RECENTLY HAD MY STEERING LOCK MECHANISM GO OUT ON MY 2010 NISSAN CUBE AND LEAVE ME STRANDED. I HAD MY VEHICLE TOWED BECAUSE IT WOULD NO LONGER START THINKING IT WAS A SAFETY ISSUE. =$$ NO OTHER DEALERSHIPS WOULD LOOK AT IT BECAUSE IT WAS WHAT SEEMED AN ELECTRICAL ISSUE, I HAD TO TAKE IT TO NISSAN DEALERSHIP TO DIAGNOSE THIS PROBLEM. I WAS QUOTED $950 FOR IT TO GET FIXED. UPON DOING RESEARCH I REALIZED THIS SAME PART WAS RECALLED ON THE 2009S. I ALSO FOUND MANY OTHER COMPLAINTS ABOUT THIS SAME ISSUE AND HOW NISSAN WAS NOT TAKING CARE OF THEIR CUSTOMERS. I TOOK MY ISSUE TO NISSAN CORPORATE TO GET IT RESOLVED BUT THEY SAID AT THIS TIME THEY COULD NOT TAKE RESPONSIBILITY FOR IT BECAUSE THERE WERE "REVISIONS" DONE TO THIS PART. OBVIOUSLY IT IS STILL A PROBLEM. IT ALSO WAS SAID THAT THEY COULD NOT HELP WITH ANY FINANCIAL ASSISTANCE. VERY DISAPPOINTED WITH NISSAN AND WILL NEVER BUY FROM THEY AGAIN, FURTHER RECOMMEND THEIR BUSINESS OR CUSTOMER SERVICE. CLEARLY THEY DO NOT HAVE ANY. DO NOT BUY NISSAN ANYTHING. THEY WILL NOT TAKE RESPONSIBILITY FOR RECALLED PARTS AND DO THE RIGHT THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907194September 16, 2016
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL* THE CONTACT OWNS A 2009 NISSAN CUBE. WHILE ATTEMPTING TO UTILIZE THE REAR HATCH, THE DOOR WOULD NOT UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895953August 15, 2016
STEERING
ESCL FAILED FOR 3RD TIME. DROVE THE CAR, PARKED IT FOR 15 MINUTES AND IT WOULD NOT START WHEN I CAME BACK OUT. THIS WILL MAKE THE 3RD ESCL INSTALLED IN MY CAR BY NISSAN SINCE I BOUGHT IT NEW IN JULY 2009. THE 2ND ESCL WAS REPLACED UNDER WARRANTY ON NOVEMBER 2011 AT 22912 MILES. THE 3RD ONE COST ME $892.09 PLUS $140 TO TOW IT TO THE DEALERSHIP. IT TOOK NISSAN WARRANTY 2 WEEKS TO TELL ME THAT THEY WOULD REIMBURSE ME FOR THE COST OF THE PART ONLY. DEALING WITH THE WARRANTY PEOPLE WAS MORE FRUSTRATING THAN GOING TO THE DMV. I WOULD RATHER HAVE A ROOT CANAL WITHOUT NOVACAINE THAN DEAL WITH THEM AGAIN. TALK ABOUT MAKING YOU WANT TO JUST WALK AWAY AND NOT BUY ANOTHER NISSAN. I LOVE MY CAR BUT NISSAN'S CUSTOMER SERVICE FOR FAULTY PARTS SUCKS. THE ESCL HAS ISSUES THAT STILL AREN'T RESOLVED. NISSAN SAID IT WAS NORMAL WEAR AND TEAR. THAT IS BULL- NORMAL WEAR AND TEAR IS REPLACING BRAKES, TIRES AND EXHAUST. I JUST REPLACED MY TIRES LAST YEAR AND MY BRAKES AND MUFFLER ARE STILL IN GOOD SHAPE AND ORIGINAL FROM WHEN I BOUGHT THE CAR. THEY SHOULD LEAVE THE ESCL OFF GOING FORWARD. IT DOES NOTHING FOR YOU IF IT LEAVES YOU STRANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888220July 25, 2016
STEERING
NISSAN ISSUED A VOLUNTARY SERVICE CAMPAIGN BULLETIN NTB11-057 ON JUNE 23, 2011. THIS NOTICE ACKNOWLEDGES A MANUFACTURING DEFECT WITH THE ELECTRONIC STEERING COLUMN LOCK (ESCL) WHICH RENDERS THE VEHICLE INCAPABLE OF STARTING. I OWN A 2009 CUBE EQUIPPED WITH AN ESCL WHICH HAS MALFUNCTIONED. WHEN THE SERVICE TECHNICIAN PROCEEDED TO INITIATE A SERVICE COMM TO REPAIR THE DEFECT AS INSTRUCTED IN THE BULLETIN PRODUCED BY NISSAN WHEN HE ENTERED MY VIN THE VOLUNTARY SERVICE CAMPAIGN WAS NOT NOTED ON MY VIN RECORD. I CONTACTED NISSAN CORPORATE OFFICE TO DETERMINE WHY AND THEY HAD NOR RECORD OF THIS ISSUE ALTHOUGH IT IS CLEARLY REPORTED ON NHTSA'S WEBSITE AND THE ACTUAL BULLETIN WAS OBTAINED FROM NISSAN. A QUICK GOOGLE SEARCH REVEALED SEVERAL OWNERS WHO UTILIZED THIS BULLETIN TO HAVE THEIR VEHICLES REPAIRED. MY CAR CANNOT START WITHOUT THIS REPAIR BEING COMPLETED. I WOULD LIKE TO KNOW IF THIS BULLETIN IS LEGITIMATE AND WHY MY VEHICLE FITS THE DESCRIBED AFFECTED VEHICLE BUT IS NOT ELIGIBLE TO BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881890June 30, 2016
POWER TRAIN
THE TRANSMISSION STARTED WHINING AND NEXT DAY THE CAR DID NOT MOVE. IT STOPPED MOVING WHEN I NEEDED TO CROSS THE INTERSECTION OF DARROW ST AND GARDINER AVE IN SILVER SPRING AVE. EXPOSING MY KIDS AND OTHERS PASSERS BY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10875817June 22, 2016
POWER TRAIN
THE CVT TRANSMISSIONS IN THE 2009 AND 2010 CUBES ARE KNOWN TO BE DEFECTIVE. I HAD MINE REPLACED IN FEBRUARY OF 2015 AND IN MAY 2016, 15 MONTHS LATER, IT NEEDS TO BE REPLACED AGAIN. NISSAN EXTENDED THE WARRANTY BUT DID NOT FIX THE PROBLEM WITH THE TRANSMISSION. SINCE I AM NOW OVER THE MILEAGE LIMIT FOR THEM REPLACING IT I AM STUCK PAYING $4000.00 FOR A NEW TRANSMISSION THAT WILL ONLY BE UNDER WARRANTY FOR 12 MONTHS OR 12,000 MILES. THE PROBLEM STARTS WITH SURGES IN THE RPM'S AFTER THAT THE CAR WILL NOT GO FORWARD AFTER COMING TO A STOP UNLESS YOU TURN THE CAR OFF THEN BACK ON. EVEN AFTER THAT IT WILL DO IT EVERY TIME YOU COME TO A COMPLETE STOP. VERY DANGEROUS WHEN TRYING TO GO THROUGH A BUSY INTERSECTION. I HAVE FILED A COMPLAINT WITH THE BBB BUT WAS TOLD THEY COULDN'T HELP ME. I AM ATTACHING THE FILES SHOWING MY REPAIR AND DIAGNOSTIC. I AM ALSO ATTACHING COMPLAINTS FROM OTHER CUBE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874945June 17, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
WHILE DRIVING DOWN THE ROAD I NOTICE A BURNING SMELL AND LOUD MUFFLER/EXHAUST NOISE. WHEN I PULLED OVER TO LOOK UNDER THE REAR OF THE CAR TO INSPECT THE MUFFLER I SAW A LARGE WHOLE IN THE REAR BUMPER AND THE MUFFLER HAD LOOSENED. THE MUFFLER POINTED UP SO THAT IT WAS DIRECTLY AIMED AT THE INSIDE OF THE REAR BUMPER. THIS CAUSED IT TO IGNITE AND BURN A HOLE IN THE REAR BUMPER. I CALLED NISSAN CORPORATE TO FILE A CLAIM AND THEY INFORMED ME I HAD TO PAY FOR THE REPAIRS BECAUSE THEY HAD NOT ISSUED A RECALL FOR THIS ISSUE. THE LOCAL DEALER SAID THIS IS A COMMON ISSUE WITH THIS VEHICLE, AND IS NOW UNSAFE TO DRIVE BECAUSE IT COULD CAUSE A LARGER FIRE AND IGNITE THE FLOORBOARD OR THE MUFFLER COULD FALL OFF WHILE DRIVING. THE SERVICE MANAGER AT THE DEALER TOLD ME THEY WOULD REPLACE THE MUFFLER AND NECESSARY PARTS AT MY OWN COST OR WELD IT BACK, BUT IT WOULD BE THE SAME PARTS THAT ARE KNOWN TO EASILY DEFECT IN THIS MANNER. I HAVE LOOKED ON THE INTERNET AND FOUND OTHER PEOPLE WHO HAVE HAD THIS ISSUE WITH CUBE'S AND OTHER NISSAN'S AROUND THE SAME YEARS OF PRODUCTION. SOME ISSUES APPEARED AS EARLY AS 12,000 MILES AND THE MANUFACTURER COVERED THE COST UNDER WARRANT, BUT MINE WON'THE SINCE IT HAS 70,000 MILES. I HAVE NO UNDERCARRIAGE DAMAGE SO THEY BELIEVE IT WAS RUSTED OUT BECAUSE OF SALTS ON THE ROAD TO TREAT ICE AND SNOW IN MY REGION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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