Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11243070August 11, 2019
EXTERIOR LIGHTING
LOW BEAM LIGHTS ARE EXTREMELY DIM AND MAKE DRIVING AT NIGHT WITHOUT HIGH BEAMS AND FOG LIGHTS VERY DANGEROUS ESPECIALLY IN RAIN OR WET ROAD CONDITIONS. CANNOT SEE CURBS FOR TRAFFIC ISLANDS, CANNOT SEE USUAL ROAD SIGNS, CANNOT SEE SIGNS OVERHEAD CLEARLY. HIGH BEAMS ARE ANNOYING AND RISKY TO ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243020August 10, 2019
SUSPENSION
MY HUSBAND WAS DRIVING IN A PARKING LOT AT ABOUT 5-10 MPH, AND WENT THROUGH A POTHOLE. HE HEARD A LOUD NOISE AND FELT THE CAR DIP. HE LOOKED UNDER THE CAR AND SAW THAT IT WAS DETACHED FROM THE FRAME AND THE REAR WHEEL WAS AT AN ANGLE. HE TOOK IT TO THE NISSAN DEALERSHIP WHERE IT WAS INSPECTED AND REPAIRED FOR APPROXIMATELY $1300. THE REAR CONTROL ARM HAD BROKEN COMPLETELY. I CHECKED FOR RECALLS AND FOUND THERE WERE NONE, BUT I ALSO FOUND THERE WERE MULTIPLE COMPLAINTS ON THIS WEBSITE FOR THE EXACT SAME ISSUE FOR THE REAR CONTROL ARM BREAKING SUDDENLY, WHICH SIGNIFIES TO ME THAT THERE IS AN ISSUE WITH THE CONTROL ARMS IN THIS MODEL CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242825August 9, 2019
POWER TRAIN
MY CAR WILL NOT SHIFT OUT OF PARK- THERE ARE HUNDREDS AND HUNDREDS OF COMPLAINTS IN ONLINE FORUMS I HAVE SIFTED THRU WITH THE SAME EXACT PROBLEM WITH THE SAME YEAR AS MINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242876August 9, 2019
AIR BAGS
TAKATA RECALL (FOR ONE PROBLEM) AIRBAG LIGHT CAME ON - TOOK IN AND THEY SAID THE SWITCH UNDER PASSENGER SEAT HAD BECOME DISCONNECTED - FIXED BY NISSAN DEALERSHIP WITHIN TWO DAYS, AIRBAG LIGHT BACK ON - TOOK IN AND THEY WERE GETTING CODES FOR DRIVER SEAT AIRBAG - NISSAN RECOMMENDED REPLACING AIR BAG DIAGNOSTIC UNIT. WITHIN ANOTHER TWO DAYS OF THIS REPAIR, THE AIR BAG DIAGNOSTIC UNIT GIVING SAME CODE. NOW, RECOMMENDING REPLACING DRIVER SEAT AIRBAG. DEALERSHIP INDICATES THAT WHILE THESE ERROR CODES ARE FIRING, THE AIRBAG SYSTEM WOULD NOT GO OFF IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242911August 9, 2019
EXTERIOR LIGHTING
HEADLIGHT LOW BEAM IS GETTING DIMMER. REPLACED BULBS AND CHECKED GROUNDING STILL DIM. PROBLEM APPEARS TO BE A DEFECT IN THE HEADLIGHT ASSEMBLY. UNSAFE TO DRIVE AT NIGHT. HIGH BEAMS WORK WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242580August 7, 2019
AIR BAGS
THIS IS AN ONGOING ISSUE. PURCHASED A BRAND NEW 2013 NISSAN ALTIMA IN APRIL. THE PASSENGER AIR BAG LIGHT TURNS ON WHEN PASSENGERS SIT IN THE SEAT. THIS HAS BEEN HAPPENING SINCE THE FIRST FEW DAYS OF THE PURCHASE MEANING THE LIGHT SIGNALS AND NOTIFIES THE DRIVER THAT THE AIR BAG IS NOT ACTIVE OR ENGAGED. THIS DENOTES THAT AN AIRBAG WILL NOT DEPLOY WITH A PASSENGER IN THE SEAT IF AN ACCIDENT WERE TO OCCUR. EACH TIME THIS LIGHT HAS COME ON I HAVE SET UP AN APPTMENT WITH MYDEALER TO HAVE THE ISSUE FIXED. THE DIAGNOSTICS CHECK DOES NOT SHOW AN ERROR AND IS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE SENSORS HAVE BEEN RESET EACH TIME, BUT DOES NOT FIX THE ISSUE. MULTIPLE APPOINTMENTS WERE MADE TO CORRECT THE ISSUE, BUT NONE HAVE RECTIFIED THE SITUATION. I HAVE ASKED FOR THE CAR TO BE REPLACED NUMEROUS TIMES, OR CORRECT THE ISSUE. NONE OF WHICH HAS BEEN FULFILLED. THE REQUEST FOR A REPLACEMENT HAS BEEN SIDE TRACKED BY BRINGING THE CAR IN FOR ANOTHER LOOK TO FIND THE PROBLEM. AT THIS POINT MY WINDOW OF TIME FOR A REPLACEMENT HAS PASSED DUE TO TRYING TO FIND A DIAGNOSTICS ERROR CODE. A CLAIM WAS FILED WITH NISSAN CORPORATE CONSUMER AFFAIRS, BUT NO UPDATE OR PROGRESS HAS BEEN MADE IN OVER TWO WEEKS. AS OF TODAY THE 11TH DAY SINCE MY LAST REPORTED ISSUE, THE CLAIM ASSOCIATE IS JUST NOW STARTING TO LOOK INTO THIS. THE CLAIM WAS CLOSED WITHOUT MY KNOWLEDGE STATING I COULD NOT BE REACHED, BUT NO PHONE CALL OR MESSAGE WAS MISSED OR LEFT FROM NISSAN CORPORATE. I HAVE CALLED THE DEALERSHIP MULTIPLE TOMES EACH DAY LOOKING FOR AN UPDATE OR RESOLUTION AND CERTAINLY WOULD HAVE PROMPTLY CALLED CONSUMER AFFAIRS BACK DUE TO THE SEVERITY OF THIS SAFETY ISSUE. AT THIS POINT NO ONE IS ABLE TO GIVE ME ANY INDICATION OF NEXT STEPS.[XXX]. THANKS. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241680August 5, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS POWERED OFF, RESTARTED, AND FAILED TO DRIVE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241714August 5, 2019
SUSPENSION
2013 ALTIMA WITH 86,000 MILES. THE LOWER REAR PASSENGER CONTROL ARM CRACKED AND BROKE OFF THE MOUNT. THIS HAPPENED WHILE DRIVING ~30MPH. THIS HAPPENED WHILE DRIVING STRAIGHT. THE REAR END OF THE CAR SWERVED PRETTY SEVERELY DURING THE INCIDENT. I HAD THREE KIDS IN THE BACK SPEED SO THIS IS A HUGE SAFETY ISSUE. IF THIS HAPPENED AT HIGHER HIGHWAY SPEEDS IT'S QUITE A DANGEROUS SITUATION. I WAS LUCKY THIS HAPPENED AT SLOW SPEEDS AS THIS IS A MOSTLY HIGHWAY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241640August 4, 2019
STRUCTURE:BODY
MY DASHBOARD IS MELTING WHEN IT IS TOO HOT OUTSIDE. I'M UNABLE TO DRIVE CORRECTLY DUE TO THE GLARE THAT IT CREATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241541August 3, 2019
STEERING, SUSPENSION
2013 NISSAN ALTIMA 4 DOOR: I WAS DRIVING THE VEHICLE ON A CITY STREET ABOUT 40 MPH AND HEARD THIS LOUD CRUNCHING NOISE AND THE VEHICLE STARTED FISH TAILING . I PARKED THE VEHICLE AND HAD IT LOOKED AT AND THE CONTROL ARM IN THE BACK ON THE PASSENGER SIDE HAD COMPLETELY SNAPPED. I HAD TO ORDER A NEW ONE AND ALSO ANOTHER FOR THE OTHER SIDE BECAUSE I HEARD IF YOU REPLACE ONE YOU SHOULD REPLACE THE OTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241548August 3, 2019
SUSPENSION
WHEN ENTERING THE FREEWAY I BEGAN TO GAIN SPEED TO MERGE FROM THE RAMP AND AS I DID SO, I NOTICED I HAD MINIMAL CONTROL OF THE CAR. THERE WAS A LOT OF ON COMING CARS THAT HAD TO BRAKE ABRUPTLY AS TO NOT REAR END MY CAR. I PULLED OVER TO THE SIDE OF FREEWAY TO CHECK AND NOTICED THE BACK DRIVER TIRE LOOKED TO BE NO LONGER ATTACHED. AFTER GETTING MY NISSAN BACK TO THE TOWN I LIVE IN AND TO A REPAIR SHOP THEY INFORMED ME IT WAS A BREAK IN MY CONTROL ARM AND THAT IT APPERED IT HAD "RUSTED OFF" THEY SHOWED ME THE OTHER SIDE OF VEHICLE AND IT WAS ALSO ABOUT TO SNAP DUE TO BEING RUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241309August 2, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE AT A STOP SIGN, THE VEHICLE STALLED TWICE AND WAS ABLE TO BE RESTARTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN OF ATHENS (LOCATED AT 4735 ATLANTA HWY, BLDG. C, ATHENS, GA 30606, (706) 410-1914) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241395August 2, 2019
SUSPENSION
TAKATA RECALL. WHEN DRIVING THE CAR AND MAKE A RIGHT TURN THE CAR APPEAR TO DRAG. AT THIS POINT I HAVE TO MOVE MY FEET OFF THE ACCELERATOR. TURN THE WHEEL STRAIGHT AND SLOWLY PRESS THE GAS. NEVER HAPPEN UNTIL I MAKE A TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241171August 1, 2019
STRUCTURE:BODY
ABOUT A MONTH AGO I NOTICED A WEIRD NOISE WHEN GOING OVER SMALL BUMPS, I TOOK THE CAR TO THE SHOP TO INVESTIGATE IT TO FIND OUT THE REAR ARMS THAT HOLDS THE SPRINGS IN HAD CRACKED AT THE WELD MORE SO ON THE READ DRIVER SIDE AND THE ARMS IN THE REST OF THE CAR STARTED TO CRACK ALSO RIGHT AT THE WELDS. CAR IS ONLY 60K MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241175August 1, 2019
SUSPENSION
THE ENTIRE REAR CONTROL ARM RUSTED AND SNAPPED. COULD HAVE CAUSED SERIOUS HARM TO MY FAMILY. THIS IS ONLY A 6 YEAR OLD CAR AND SHOULD NOT BE RUSTED LIKE THIS. I WAS DRIVING DOWN ROAD HEARD A SNAP AND CAR STARTED TO WIGGLE GOT HOME AND IT BARELY MADE IT UP THE DRIVE WHILE DRAGGING THE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240977July 31, 2019
VISIBILITY/WIPER
2 YEARS INTO OWNING A NISSAN ALTIMA SV THE LOW BEAM HEADLIGHTS SUDDENLY WENT DIM. THE CAR WAS RETURNED TO THE NISSAN DEALER, NO LESS THAN 5 TIMES, WITH NO SOLUTIONS. MY HUSBAND HAS CHANGED THE BULBS MULTIPLE TIMES, WITH NO IMPROVEMENT. WE ARE FORCED TO DRIVE THE CAR WITH HIGHBEAMS ON FOR VISIBILITY. VISIBILITY IS LESS THAN 20 FT AT NIGHT, WORSE WITH RAIN OR FOG. THIS IS A COMMON ISSUE WITH 2013-2015. NISSAN NEEDS TO CORRECT HIS PROBLEM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11240531July 30, 2019
STRUCTURE:BODY, STEERING, WHEELS
REAR CONTROL ARM RUSTED THROUGH AND BROKE. REAR UNDERCARRIAGE ALL RUSTED THROUGH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240286July 29, 2019
AIR BAGS
AIRBAG INDICATOR NEVER GOES OFF ON DASHBOARD. AIRBAG MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240494July 29, 2019
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT IT IS EXTREMELY DIFFICULT TO SEE AS THE HEADLIGHTS ARE VERY DIM. I FEEL UNSAFE AND HAVE TO DRIVE WITH MY HIGH BEAMS ON. I LIVE IN A RURAL AREA WHERE THERE ARE NOT A LOT OF STREETS LIGHTS AND I AM VERY AFRAID TO DRIVE WITHOUT MY HIGH BEAMS ON. PLEASE LOOK INTO THIS PEOPLE ARE GOING TO HAVE TO DIE BEFORE A RECALL HAPPENS ON THIS VEHICLE?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234986July 26, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SPUTTERED AND A THUD NOISE WAS PRESENT WHEN THE TRANSMISSION SWITCHED GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BATTERY, BUT THE FAILURES CONTINUED. THE FAILURES EVENTUALLY WORSENED AND THE VEHICLE RANDOMLY SPUTTERED AND STALLED. ON SEVERAL OCCASIONS, THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS DAMAGED DUE TO A FAULTY SOLENOID AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. DON WILLIAMS NISSAN (310 WESTERN BLVD, JACKSONVILLE, NC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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