Mitsubishi Outlander Complaints (2022)

211 consumer complaints on file.

#11537528August 9, 2023
ELECTRICAL SYSTEM
The gas meter to read how much gas you have isn’t reading properly. When the car gets down to 60 miles to e the entire car shuts off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536668August 5, 2023
FUEL/PROPULSION SYSTEM
Upon idling this vehicle reeks of fresh fuel. It has been reported to the dealer and they have re-produced the problem. However, they do not know what is causing it. I am worried about the smell of gasoline in my car. I am worried about the car combusting and I am worried about respiratory problems or health issues that may result from the constant exposure of fuel or gasoline fumes . The dealer is reporting to me that corporate office has been notified and is working on a solution however, they do not tell me what the solution is or if they can even identify the problem. I am only told that I am on a waiting list for a repair, and that many people are complaining of this problem. Where I live in Yuma Arizona, the summers get to 114°, and while this may exacerbate the issue it is not the cause and the smell of raw gas can be noted Even in the winter months. I first had the vehicle into the dealership on July 2022 for this problem. This is an ongoing, unresolved problem, and I am worried about my safety as well as the safety of others . When I first noticed the problem and brought the vehicle in, I received paperwork documenting the problem and the service report. The service department will no longer provide me paperwork proving I was there for a repair. They understand that this could be applicable to the lemon law.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535663August 1, 2023
SERVICE BRAKES
The contact owns a 2022 Mitsubishi Outlander. The contact stated that while driving approximately 70 MPH, the vehicle independently slowed without driver input. The vehicle was shaking and seized momentarily but then returned to normal functionality. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534119July 24, 2023
SUSPENSION:FRONT
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving at various speeds and making a right or left turn, there was an abnormal sound coming from the driver's side front wheel. The vehicle was taken to the local dealer, where it was diagnosed that the front driver's side strut bearing was faulty and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that there was an abnormal gasoline odor coming through the A/C vents while driving and while the vehicle was parked. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533365July 19, 2023
STRUCTURE:BODY
The hood flutters and bounces up and down the entire time I'm driving making me too anxious to drive the car at all. I just bought the car used with 21,000 miles yesterday and noticed it after leaving the dealership to drive home. I have an appt for weatherstripping on 7/24.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531846July 12, 2023
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2022 Mitsubishi Outlander. The contact stated that when the vehicle was purchased, the contact received one key fob and the contact was informed that a second key fob had to be purchased. The contact purchased a new key fob however, the key fob could not be programmed because the software was a manufacturer-only software. The contact was concerned when the software update would be available. The manufacturer was contacted, and a case was filed. The failure mileage was 14,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530949July 7, 2023
STEERING
The contact owns a 2022 Mitsubishi Outlander. The contact stated that while driving at various speeds, an abnormal clonking sound was coming from the vehicle while turning the steering wheel. The contact stated that the sound was heard while steering to the right while in drive. Additionally, the sound was heard while steering to the left with the vehicle in reverse. The vehicle was taken to a dealer and diagnosed; however, the part to repair the vehicle was on backorder. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The approximate failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530091July 3, 2023
VISIBILITY/WIPER, BACK OVER PREVENTION: WARNINGS
While backing out of my driveway, the rearview camera did not function properly and there was a collision with a dumpster in the neighbor's driveway. This resulted in the shattering of the back glass and the reordering of the entire back lift gate of the vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11528528June 23, 2023
STRUCTURE:BODY, VISIBILITY/WIPER
Purchase 2022 Mitsubishi Outlander fall of 2021. Took first trip of over 200 miles on Highway. Noticed that speeds of 60 MPH or over, the hood vibrates(badly). Took to local dealership was told Mitsubishi aware of issue, and in the works to correct, and most likely recall to replace hoods. Just took in this week June 2023 to local dealership. Asked again about Hood issue. This time was told Mitsubishi not aware and no fix available or in the works. My concern is I travel a lot on major highways at over 60 MPH. What happens if hood flys up when driving 60 MPH. The hood would fly back break windshield, cause Death or serious accident. And that worries my wife and me. Dealership hasn't done anytime to ease my concerns
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526651June 12, 2023
UNKNOWN OR OTHER
I WAS IN CRASH IN MARCH SPEED MAYBE 25MPH LADY HIT ME RIGHT CORER PANEL DAMAGEM TIRE BENT ALL KINDS OF STUFF UNDERNEATH LIGHTS MIRROR OUT TOOK 2MONTHS TO REPAIR DUE TO PARTS LIES AFTER DONE AL MOST 15 K IN DAMAGE WHY SUV WORTH NOTHING NOW JUST THINK IF SHE WAS GOING 50 I WOULD NOT BE WRITING THIS LETTER THE SUV IS A TIN CAN ON WHEELS ANY SUGGESTION TELLME I DONT FEEL SAFE IN THIS SUV
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11526165June 9, 2023
TIRES:TREAD/BELT
P255/45R20 These tires from the date of purchase hydroplane at 45mph or more in mere light rain or a standing small puddle causing me to leave the road until it catches and then sends me the other way. it is very dangerous. I called Bridgestone they said no known issue and there is nothing they can do ref 1398758 spoke to mark. I contacted the salesperson several times he also agrees this is a known issue with other cars with these same tires, and stated he himself bought one and had to buy a new set of tires right away. This was a brand new car. This should not be happening. I am terrified to drive my car in the rain. Not to mention I can't and never have been able to leave the driveway in any snow or ice. But the rain? I have almost had it towed home several times on the highway during light rain due to being petrified. There is something wrong with the tread or something here
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525771June 7, 2023
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving 25 MPH, the brake warning light illuminated intermittently. After depressing the accelerator pedal, the warning light turned off. The contact took the vehicle to the local dealer, where it was diagnosed with the front passenger’s side caliper, and the copper washer needing to be replaced. The contact stated that brake fluid was also added. The vehicle was repaired but experienced failure a second time. The contact took the vehicle back to the local dealer, where it was diagnosed and determined that the front passenger’s side caliper needed to be replaced and brake fluid added. The vehicle was repaired but experienced failure a third time. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the ABS hydraulic control unit to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 1,892.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524753May 31, 2023
STRUCTURE:BODY
Hood flutters badly when passing oncoming traffic. Specifically trucks. Sometimes it blows up about an inch or more and I fear it will come loose and open eventually.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523120May 21, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
This car is a lemon. First the hood. Finally got that fixed. Then seat belts & fuel injection piece...got fixed. Then a whole piece fell off and was in my driveway. Took it to dealership & was told no way this was from my car because it was from and old Lancer that isn't made anymore. Then turned out it was in fact uses on my car. They took awhile but then replaced part. It was something for AC exhaust. Now it's the brake system giving me random mesaages WHILE driving that brake system is out but dealership cant duplicate measage and said my brakes are in "good" shape. What do I do? Wait for them to go out & I get into a serious accident? Also and rear camera going out when I'm reversing. Dealership couldn't duplicate it and said it was fine. Kept happening, I went back & they finally said mitsubishi can't figure it out & I just have to wait. Now the collision system is saying it's not functional and to be aware that it's "off." Now I'm nervous the structure of the top of my car is bad since I read that's another recall and the whole car needs to be replaced. I have had nothing but 1 bad thing after another with this car and it's frustrating. Why can these "off the manufacturer line for these 2022 outlanders" be completely recalled and cars replaced. Many to most of us that bought these cars have children we commute with everyday all day. This isn't safe. Help us all out Mitsubishi! Please!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521209May 9, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Unexpected Collision Warning and Emergency Braking Application On May 8, 2023 at approximately 5:55pm local time. Traveling southbound on Beneva Road in Sarasota FL at 35 MPH. Closest intersection Parkland Avenue. Two lane southbound configuration. Subject vehicle was in the rightmost lane with a pickup truck in the left southbound lane. Pickup's rear bumper was adjacent to the front of subject vehicle's front bumper. Pickup was slowly passing subject vehicle. There was also a bicycle on the sidewalk to the west of the subject vehicle. All of the sudden the collision warning alerted and the subject vehicle performed an emergency braking application. Vehicle slowed to about 10 MPH before the emergency braking was released and driver was able to recover car operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517116April 14, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving from a complete stop, the vehicle failed to exceed 10 MPH. The battery warning light illuminated, and the vehicle went into LIMP Mode. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the vehicle operated as needed. The contact was able to drive to his destination; however, the vehicle later failed to restart. The vehicle was jumpstarted and taken to the dealer, where it was diagnosed but no issues were found; however, the failure reoccurred. The vehicle was taken back to the dealer, where the battery was replaced; however, upon replacing the battery, the vehicle remained in LIMP Mode with the Forward Collision Avoidance system being inoperable. Additionally, several unknown warning lights were illuminated. The manufacturer was notified of the failure and a tech support was assigned to provide remote assistance to the dealer in diagnosing the vehicle; however, the tech support was unable to duplicate the failure. The contact stated that the vehicle had been at the dealer for 71 consecutive days. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 38,249.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514282March 28, 2023
WHEELS, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
Nothing but issues with the safety of this vehicle since I purchased it. Hood flutters while driving. Backup camera stops working. Audio stops working. Front end collision sensors constantly say they're blocked and can't function even when the car is clean amd its sunny outside. The dealership says they can't ever reproduce any of the issues when I take it in. They did replace the hood but it still seems to flutter a bit when driving above 50 mph. All 4 tires have severe edgewear and the vehicle doesn't even have 17000 miles on it. I have had nothing but issue after issue with this vehicle since purchasing it in May of 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512539March 18, 2023
UNKNOWN OR OTHER, SUSPENSION
I have reached out to dealership regarding a noise while turning since my car was bought. They changed parts and noise is still there. I reported this immediatly. REached ot to Mitsubishi Motors also. I expressed to feel unsafe and they said its nothing to worry. I just wanted to get my money back. I have all the paperwork supporting my compliant. Filed complaint to BBB ID# 18151167 Filed complaint to TX DMV complaint - 23-0003364 I have done everything I can to be able to get my money back. All the information dates and everything is on my compaints. Emails and pictures. I can forward everything if you provide me an email address.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510547March 7, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Collision avoidance system and cruise control become disabled when driving. For the first 3 months vehicle system worked fine, after that the collision avoidance system and cruise control would occasionally shut off when driving. Took it to the dealership out 5 months ago, they said there was no fix and wait for a recall. Since then it is occurring more often and we made another appointment for next week to get it fixed. I've seen other comments from owners of this vehicle with the same problem. I bought this vehicle for the safety options of the collision avoidance system, but with it shutting off while driving it poses a hazard and not a safety benefit
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508635February 22, 2023
UNKNOWN OR OTHER
During reverse, the infotainment screen would go black for about 1 to 2 seconds so I won't be able to see the rear of the vehicle. Vehicle never had this problem prior to being updated by the dealer. The dealer was never able to fix this issue despite being brought to their attention 3 times. They were going to inform the manufacturer but appears it was never done. I have contacted Mitsubishi customer service and they never called me or attempted to address the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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