Mitsubishi Eclipse Complaints

2,377 consumer complaints on file.

#10822944January 28, 2016
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND GOING DOWN HILL WITH ACCELERATION, THE BRAKE PEDAL FAILED TO RESPOND. AS A RESULT, THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT CRASHED INTO A CONCRETE BASE. THE IMPACT CAUSED THE REAR OF THE DRIVER SEAT TO DETACH THE OVER HEAD LIGHT AND THE CONSOLE FRACTURED. THE CONTACT SUSTAINED BRUISES TO THE RIGHT SIDE OF HER BODY HEAD, BACK SHOULDER, HIP AND KNEES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10822663January 27, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE SPYDER. WHILE DRIVING 35 MPH, THE VEHICLE STRUCK AN ICE PATCH AND STARTED SWERVING. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS NO RESPONSE AND THE BRAKES FAILED. THE CONTACT WAS ABLE TO GAIN CONTROL OF THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822255January 26, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THE PASSENGER OF THE LAST VEHICLE SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE AND THE BRAKE PEDAL PERFORMED AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10822279January 26, 2016
SUSPENSION
TL* THE CONTACT OWNS A 1997 MITSUBISHI ECLIPSE. WHILE DRIVING AT ANY SPEED, THE FRONT END OF THE VEHICLE VIBRATED AND VEERED TO THE RIGHT. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED UNDER A RECALL IN 2010, BUT WAS NOT REPAIRED AGAIN. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821638January 22, 2016
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHEN STARTING THE VEHICLE, THE BRAKES LOCKED. IN ORDER FOR THE BRAKES TO UNLOCK, THE CONTACT HAD TO SLIGHTLY ACCELERATE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/09/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821748January 22, 2016
SERVICE BRAKES
SAME AS 1/21/2016 COMPLAINT. DEALER INFORMS TODAY THAT HIS TECHNICIAN MUST FIRST DETERMINE ABS MALFUNCTION BEFORE OBTAINING MMNA (MFG) APPROVAL TO FLUSH BRAKES, DETERMINE CORRECT VALVE FUNCTION, AND THEN INSTALL NEW HIGH QUALITY BRAKE FLUID. OUTRAGEOUS. MMNA SHOULD AUTHORIZE THE ABOVE AT CUSTOMER REQUEST NOW. CHEAPER FOR THEM TO AUTHORIZE A FREE, ANNUAL BRAKE FLUSH/INSPECTION VS. NEW ABS PARTS THAT MAY NOT EVEN BE NEEDED. PUT PRESSURE ON MMNA TO COMPLY WITH ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821530January 21, 2016
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNED A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE SPUN OUT OF CONTROL AND THE TRANSMISSION SHIFTED INDEPENDENTLY INTO THE REVERSE POSITION, WHICH CAUSED THE VEHICLE TO CRASH INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE HEAD, RIGHT ARM, AND FINGERS. THE CONTACT ALSO SUFFERED FROM A LARGE HEMATOMA ON THE RIGHT HIP. THE FRONT PASSENGER SUSTAINED HEAD INJURIES. MEDICAL ATTENTION WAS REQUIRED FOR THE INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE WAS RELATED TO THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10821515January 21, 2016
SERVICE BRAKES
IN JULY OF 2015,I RECEIVED A SAFETY RECALL NOTICE CONCERNING THE ABS IN MY VEHICLE. MITSUBISHI WROTE, "MMNA WILL CONTACT YOU AGAIN BY MAIL, WITH A FOLLOW-UP RECALL NOTICE, WHEN THE REMEDY PARTS ARE AVAILABLE." I HAVE CALLED MY LOCAL DEALERSHIP, AND HAVE BEEN TOLD THAT NOTHING HAS HAPPENED WITH THE RECALL. SO, I HAVE BEEN DRIVING (AS LITTLE AS POSSIBLE) A VEHICLE THAT COULD CAUSE INJURY OR DEATH FOR SEVEN MONTHS, WHILE NEW PARTS ARE MANUFACTURED. PLEASE LIGHT A FIRE UNDER MITSUBISHI TO GET THE PARTS MADE!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821186January 20, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820964January 19, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING 10 MPH, THE BRAKES FAILED AND TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULICS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,831.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820524January 15, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000(SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820304January 14, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820318January 14, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 65 MPH, THE BRAKE PEDAL FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10819964January 13, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE SPYDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE REQUIRED A LONGER STOPPING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE. UPDATED 03/18/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820098January 13, 2016
SERVICE BRAKES
ON MAY 22, 2015 MITSUBISHI FILED A RECALL (MITSUBISHI CAMPAIGN# SR-15-004/NHTSA RECALL # 15V337) FOR THE ABS HYDRAULIC UNIT OF WHICH MY VEHICLE IS AFFECTED. ASIDE FROM ONE LETTER I RECEIVED LATE JULY INFORMING ME OF THE RECALL, I HAVE NOT HEARD AGAIN FROM THEM REGARDING THIS MATTER. CALLING LOCAL DEALERSHIPS HAS RESULTED IN RESPONSES OF THE PARTS REQUIRED FOR THE REPAIR ARE NOT YET AVAILABLE. EVEN CHECKING THE RECALL STATUS ON MITSUBISHI'S WEBSITE SHOWS THAT THE REPAIR IS STILL NOT YET AVAILABLE. IT HAS BEEN ALMOST EIGHT MONTHS SINCE THE RECALL WAS FILED FOR A SERIOUS DANGER AND THERE IS NO END IN SIGHT. IT IS RIDICULOUS TO HAVE A MAJOR ISSUE WITH THE BRAKES AND NO KNOW IF OR WHEN IT MAY GET FIXED. MITSUBISHI HAS ACKNOWLEDGED THAT THIS IS A PROBLEM, BUT THEIR ACTIONS ARE SHOWING THAT THEY COULD CARE LESS. NO ONE I HAVE SPOKEN TO AT MITSUBISHI MOTORS OF NORTH AMERICA HAS ANY IDEA WHEN PARTS MAY BECOME AVAILABLE AND THEIR ONLY RESPONSE IS TO GO TO THE DEALER AND PAY TO HAVE THE PARTS REPLACED AND THEN FILE FOR A REIMBURSEMENT CLAIM UNDER THE RECALL WHICH MAY NOT EVEN BE APPROVED. IF I CAN DO THAT, WHY AM I UNABLE TO HAVE MY VEHICLE SERVICED WITH THE SAME PARTS UNDER THE RECALL? I UNDERSTAND NEEDING TIME TO SOURCE NEW PARTS THAT INCORPORATE THE NEW DESIGN, BUT MITSUBISHI HAS FAR EXCEEDED A REASONABLE TIMELINE WHICH IS NEGLIGENT AND CAUSING UNNECESSARY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819761January 12, 2016
SERVICE BRAKES
ABS RECALL. NOTIFIED OF RECALL WARNING OF POSSIBLE " REDUCTION IN BRAKING PERFORMANCE, INCREASING A RISK OF CRASH WITHOUT WARNING". NOTIFIED OF RECALL IN JULY 2015. MANUFACTURER REFUSES TO TO PROVIDE TH REQUIRED REPAIRS UNLESS " THERE IS PROBLEM THAT CAN BE VERIFIED BY A DEALERSHIP". HOW CAN GET THE REQUIRED REPAIRS BEFORE I EXPERIENCE A BRAKE FAILURE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819865January 12, 2016
SERVICE BRAKES
MY CAR WAS RECALLED FOR THE ANIT-LOCK BRAKING SYSTEM AND THE RECALL NOTICE STATED THAT THE REPAIR WOULD TAKE APPROX 2.0 HRS TO EVALUATE AND 4.0 TO REPAIR. THE DEALER HAD MY CAR FOR 7 DAYS AND WOULD NOT GIVE ME A LOANER CAR. THE REASON THEY HAD IT SO LONG WAS BECAUSE MITSUBISHI DID NOT LET THE DEALERS HAVE THE REPLACEMENT PART. THEY HAD TO FAX THE INFO TO MITSUBISHI FOR APPROVAL THEN WAIT FOR THE PART TO BE SHIPPED. THEY WOULD NOT GIVE ME MY CAR BACK WHEN I TOLD THEM I HAD TO GET TO WORK THEY TOLD ME THERE WAS NOTHING THEY COULD DO. I DON'T UNDERSTAND WHY IF IT'S A KNOWN RECALL MITSUBISHI DOESN'T AT LEAST LET THE DEALER HAVE 1 OR 2 PARTS ON HAND AND THEN REPLACE THEM AS USED. IT'S TOTALLY UNACCEPTABLE FOR MITSUBISHI TO EXPECT TO HAVE SOMEONE'S CAR FOR A WEEK. THEY STATED IT WASN'T THEIR PROBLEM THAT I WOULD HAVE TO RENT A CAR IN ORDER TO GET TO WORK. I HAD TO PAY OVER $200 FOR A "FREE RECALL". SHAME ON YOU MITSUBISHI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818669January 7, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. WHILE DRIVING 40 MPH AND APPROACHING A STOP SIGN, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818471January 6, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED AND HAD A DELAYED RESPOSNE. THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MASTER CYLINDER, BRAKE BOOSTER, AND BRAKE SWITCH WERE REPLACED. ONE MONTH AFTER THE REPAIR WAS PERFORMED, THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILALBE. VIN TOOL CONFIRMS PARTS NOT AVAIALLBE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818105January 5, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTE DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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