MINI Cooper Complaints (2012)

173 consumer complaints on file.

#10863369May 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 MINI COOPER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG ABRUPTLY DEPLOYED WHILE DRIVING 40 MPH. THE FAILURE OCCURRED WITHOUT WARNING OR IMPACT. THE CONTACT SUFFERED INJURIES TO THE NECK, BACK, AND ARMS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. PRIOR TO THE DEPLOYMENT, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER STATED THAT IT WAS SAFE TO DRIVE THE VEHICLE WITH THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER INSPECTED THE VEHICLE AND CONCLUDED THAT THE FRONT DRIVER SIDE AIR BAG DEPLOYMENT WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10853576April 5, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 MINI COOPER. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAKAGE ON THE OIL CONTROL VALVE. AS A RESULT, THE TECHNICIAN STATED THAT THE OIL CONTROL VALVE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852609March 31, 2016
ENGINE
ENGINE RATTLING NOISE (TIMING CHAIN AND TENSIONER) AT ALL TIMES, VEHICLE HAS ONLY 50,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852760March 31, 2016
ENGINE
TIMING CHAIN STRETCHED CAUSING TIMING TO BE OFF BY 75MM, THIS RESULTED IN DAMAGE TO THE ECCENTRIC SHAFT AND TIMING CHAIN. ENGINE ENGINE MALFUNCTION LIGHT ILLUMINATED, UPON INSPECTION AT MINI DEALER DETERMINED THE ABOVE CONDITION OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846247March 12, 2016
UNKNOWN OR OTHER, AIR BAGS
BOTH FRONT WHEEL BEARINGS FAILING AT 23,000 MILES... RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845785March 9, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ENGINE SPUTTERED AND THERE WAS SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT OIL WAS LEAKING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HOSE PIPE AND FREEZE PLUG OVERHEATED AND MELTED WHICH CAUSED THE ENGINE TO REQUIRE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10820319January 14, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER AND THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807118November 26, 2015
STEERING, SUSPENSION, WHEELS
WHEN DRIVING 2 MONTHS AGO,WAS DRIVING WITH MY MOM 9/13/1015,ALL 4 MILESTAR TIRES BUSTED,DEALER REPLACED THEM WITH CHARGING ME 150.00 DEDUCT,NOW SAME PROBLEM OCCURED 11/25/2015,RIGHT PASSAGER SAME BRAND BUSTED,NOW MY CAR IS IN SHOP AGAIN MISSING WORK,STUCK IN FORT MYERS RIGHT NOW,IF IT WASN'T FOR MY FAMILY I WOULD NOT BE HERE WITH THESE TIRES,THE NAME OF THE TIRES MILE-STAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789662November 10, 2015
POWER TRAIN
UPON ENTERING AN EXIT ONLY LINE ON THE HIGHWAY AT THE END OF A 400 MILE JOURNEY, TRAFFIC BACKED UP AND CAME TO A STOP IN THE EXIT ONLY LANE. WHEN TRAFFIC STARTED MOVING AGAIN, MY CAR WHICH HAS A MANUAL TRANSMISSION WOULD NOT SHIFT FROM NEUTRAL INTO 1ST GEAR (OR ANY GEAR). I WAS STOPPED AND UNABLE TO MOVE WITH TRAFFIC MOVING 50-60 MPH BEHIND ME AND NEXT TO ME. CARS SLAMMED ON BRAKES TO AVOID HITTING ME AND ONE ALMOST HIT ME AFTER SLAMMING ON ITS BREAKS AND TURNING SIDEWAYS. IT WAS ONE OF THE MOST TERRIFYING EXPERIENCES I HAVE EVER ENCOUNTERED. A STATE POLICE OFFICE PULLED UP BEHIND ME AFTER ABOUT 5-10 MINUTES AND WAS ABLE TO PUSH ME TO THE BREAKDOWN LANE. THERE WAS A TERRIBLE BURNING SMELL AND CONSIDERABLE SMOKE FROM UNDER THE CAR WHICH INDICATED A CATASTROPHIC FAILURE OF THE CLUTCH. THE CAR WAS TOWED TO AN AUTO REPAIR SHOP WHERE I LATER LEARNED THE CLUTCH MATERIAL HAD DISINTEGRATED ENTIRELY AND THE FLYWHEEL WAS CRAZED AND BURNED FROM THE EXTREME HEAT. BOTH THE CLUTCH AND FLYWHEEL HAD TO BE REPLACED. THE COST TO REPAIR THE CAR WAS OVER $4000. THE CAR HAD 78,067 MILES ON IT AND PRIOR TO THE CATASTROPHIC FAILURE OF THE CLUTCH THERE WERE ONLY 2 INDICATIONS OF A POTENTIAL CLUTCH PROBLEM WHEN THE TACHOMETER FLUTTERED WHEN SHIFTING INTO HEAR AT ABOUT 300 MILES PRIOR TO THE INCIDENT AND THEN ABOUT 25 MILES PRIOR TO THE INCIDENT, INDICATING TO ME THAT THE CLUTCH WAS STARTING TO SLIP. OTHER THAN THAT, THERE WERE NO WARNING LIGHTS OR OTHER INDICATIONS OF A PROBLEM. THE CAR IS ROUTINELY SERVICED BY THE DEALER AND WHENEVER THERE IS ANY INDICATION OF A PROBLEM. I DO NOT DRIVE CARS HARD. THIS CAR IS STILL ON ITS FIRST SET OF BRAKES AND ONLY ITS SECOND SET OF TIRES. I HAVE DRIVEN MANUAL SHIFT CARS FOR MANY YEARS AND KNOW THE SYMPTOMS OF A FAILING CLUTCH. I CONSIDER THE NEAR CATASTROPHE THAT I EXPERIENCED THE RESULT OF A MAJOR DEFECT IN EITHER THE CLUTCH OR THE WARNING MECHANISM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744546July 29, 2015
ENGINE
TL* THE CONTACT OWNED A 2012 MINI COOPER. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AFTER IT STOPPED WITHOUT WARNING. THE VEHICLE WAS MERGED INTO A PARKING LOT, WHERE THE CONTACT NOTICED SOME MINOR DAMAGE TO THE FRONT OF THE VEHICLE AND SMOKE APPEARED UNDER THE HOOD AS A FIRE STARTED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10735421July 21, 2015
ENGINE
CHECK ENGINE LIGHT CAME ON. CAUSE: HEATING FAULT CODE IN DIAGNOSIS(THERMOSTAT ACTIVATION). THERMOSTAT, HOUSING , AND ADAPTER REPLACED. REMOVED AND REPLACED COOLANT, CHECKED COOLING SYSTEM FOR LEAKS. 06/17/2015 CHECK ENGINE LIGHT HAS COME ON AGAIN, AND AFTER TAKING TO DEALERSHIP IT APPEARS TO BE THE THERMOSTAT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692235March 5, 2015
SERVICE BRAKES
TL*THE CONTACT OWNS A 2012 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A HISSING NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT IT WAS DUE TO SALT AND SHOULD GO AWAY OVER TIME. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN BUT THE CURRENT MILEAGE WAS 18,954.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681435February 5, 2015
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
ENGINE LIGHT CAME ON SO I WENT IN FOR A DIAGNOSTIC. I LIVE 2.5 HOURS FROM A MINI SERVICE CENTER. THE DIAGNOSTIC AT AUTOZONE JUST LISTED A BUNCH OF MISFIRES AND NOTHING ELSE. THAT EXPLAINED THE HARSH SOUNDING START AND SPUTTERING. AS DAYS HAVE GONE BY, CAR WILL LOSE POWER IN THE MIDDLE OF TRAFFIC, STRUGGLE UP HILLS, FAIL TO MAINTAIN SPEED LIMIT, AND STRUGGLE TO START IN THE MORNING. ALL THESE EVENTS HAVE OCCURRED LESS THAN A MONTH AFTER BEING SERVICED AT SEATTLE MINI. I'M SURE I'M UNDER WARRANTY, BUT I'M NOT HAPPY ABOUT HAVING TO DRIVE 2.5 HOURS IF I CAN MAKE IT THERE, FOR SOMETHING THEY SEEM TO HAVE BEEN HAVING COMPLAINTS ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676175January 17, 2015
ELECTRICAL SYSTEM
STARTED CAR, RED SERVICE ICON ON DASH ALTERNATING WITH DRIVER DOOR OPEN ICON. THIS WAS A LOSS OF INTERIOR LIGHTS, SIGNAL LIGHTS, BRAKE LIGHTS, HAZARD LIGHTS, WINDOW UP/DOWN CONTROLS, AND DOOR LOCK FUNCTIONS. CAR OTHERWISE OPERATED NORMALLY. THIS MALFUNCTION REQUIRES DEALER ONLY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660941November 25, 2014
WHEELS:RIM
TL* THE CONTACT OWNS A 2012 MINI COOPER S. THE CONTACT STATED THAT WHILE HAVING MAINTENANCE PERFORMED, THE CONTACT WAS NOTIFIED THAT THREE OF THE FOUR TIRE RIMS WERE CRACKED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE THREE TIRE RIMS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,342. DATED 01/23/15*LJ UPDATED 9/7/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633032September 14, 2014
STRUCTURE:BODY, WHEELS, ENGINE
OUR 2012 MINI COOPER COUNTRYMAN WAS PARKED IN PARKING GARAGE. WITHIN MINUTES OF SHUTTING IT OFF THE ENGINE CAUGHT ON FIRE WHICH SPREAD QUICKLY. THE CAR WAS COMPLETELY DESTROYED. OTHER CARS NEXT TO IT WERE AFFECTED AND THE FLOOR OF THE PARKING GARAGE WAS CLOSED DUE TO DAMAGES. THIS IS VERY SERIOUS AND DANGEROUS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10631375September 7, 2014
SEAT BELTS
RIGHT AND LEFT SEATBELT A JAMMED. WILL NOT RELEASE. THIS WAS REPAIRED AND THIS HAPPENED AGAIN ON MAY 14, 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617333July 29, 2014
SEATS
TL* THE CONTACT OWNS A 2012 MINI COOPER S. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, THERE WERE STRONG GASOLINE FUMES EMITTING FROM THE FRONT OF THE VEHICLE. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE SEAT HAD CAUGHT ON FIRE AND EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10565652February 24, 2014
POWER TRAIN
2012 MINI COOPER COUNTRYMAN MANUAL TRANSMISSION. LIVE IN A MOUNTAINOUS REGION IN COLORADO. NOTICED A PECULIAR SMELL COMING FROM THE CAR AFTER BEING STUCK IN HEAVY TRAFFIC. HAD THE CAR SERVICED AND THEY SAID EVERYTHING WAS GOOD TO GO. FEW DAYS LATER WHEN ON VACATION DRIVING THROUGH NEVADA, THE CLUTCH COMPLETELY GAVE OUT & LEFT US STRANDED FROM 8:30 AT NIGHT UNTIL 2:30 IN THE MORNING BEFORE THE TOW TRUCK COULD GET TO US. DEALER VERIFIED THAT THE CLUTCH WAS INOPERABLE AND REPLACED THE CLUTCH DISK, FLYWHEEL, AND PRESSURE PLATE UNDER WARRANTY. MANAGER SAID THIS HAS BEEN AN ISSUE THEY HAVE SEEN A FEW TIMES PREVIOUSLY. NOW, 12,000 MILES (41,000 TOTAL) AND 6 MONTHS LATER, THE SAME THING AS HAPPENED. BUT NOW, MINI IS SAYING THAT IT'S "DRIVER ERROR" OR "WEAR AND TEAR" AND NOT COVERED. DEALER SERVICE MANAGER STILL ACKNOWLEDGES THAT THIS IS A PROBLEM FOR THE REGION WE LIVE IN. HOWEVER, I AM EXPECTED TO COME UP WITH $3,000 TO FIX THIS PLUS KEEP PAYING A NEW CAR PAYMENT. I HAVE DRIVEN MANUAL TRANSMISSION CARS/TRUCKS/MOTORCYCLES/SPORTS CARS FOR 35 YEARS AND NEVER HAD A PROBLEM WITH A CLUTCH GOING OUT ON ME BEFORE. THIS IS MY 3RD MINI, AND IT WILL BE THE LAST I WILL EVER OWN, I CAN'T WAIT TO GET RID OF IT. MINI HAS HAD ENOUGH TROUBLE WITH THIS THAT THEY CHANGED THE CLUTCH IN THE 2013 MODELS. EXTREMELY UPSET WITH THEM AS A COMPANY THAT THEY CAN'T STAND BEHIND THEIR PRODUCT AND FESS UP THAT THEY DIDN'T PUT A CLUTCH IN A CAR THAT WAS APPROPRIATE TO HANDLE THE WEIGHT OF THE VEHICLE. DON'T BUY ONE UNLESS YOU LIVE IN THE FLATLANDS AND DON'T HAVE TO DEAL WITH TRAFFIC! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556456December 18, 2013
POWER TRAIN
ELECTRONIC FUEL PUMP FAILED TWICE WITHIN A YEAR. MANUAL TRANSMISSION - CLUTCH DOES NOT ENGAGE GEARS PROPERLY. FRICTION POINT IS VAGUE AND UNENGAGING. GEAR SLIPS. REQUIRES EXCEEDINGLY HIGH REV. COUNTS/GAS TO ENGAGE IN GEAR PROPERLY. CAR STALLS MORE THAN NORMAL/OFTEN. OVERALL FUEL INJECTION/ECU MAPPING/CLUTCH ISSUES ARE EVIDENTLY AND REPEATS TO BE PROBLEM AREAS DESPITE PARTS REPLACEMENT AND ADJUSTMENT (ECU RE-MAP). FROM THE OWNER'S EXPERIENCE, THE CAR STOPPED ACCELERATING ON THE FREEWAY DUE TO FUEL PUMP FAILURES (TWICE) THUS CREATING ROAD HAZARD FOR FELLOW DRIVERS ON THE FREEWAY AT HIGH SPEED AS WELL AS MY OWN PERSONAL SAFETY. ALSO, DUE TO STALLING ISSUES OFF THE LINE, ENTERING FREEWAY AFTER METER-SIGNAL IS ALSO DANGEROUS IN MULTIPLE OCCASIONS CREATING POTENTIAL THREAT TO SAFETY. MANUFACTURER NEED TO ADDRESS BROAD ISSUE OF FUEL SYSTEM/POWERTRAIN/CLUTCH BEFORE ANYONE GETS SERIOUS HURT OR INJURED TO SUDDEN IMMOBILITY/STALLS. IN PARTICULAR, THE CLUTCH IN MANUAL TRANSMISSION IS SO BAD THAT IT DOES NOT FULFILL THE INTENDED FUNCTION OF ENGAGING GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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