MINI Cooper Complaints (2012)

173 consumer complaints on file.

#11075336February 27, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
THE PASSENGER SEAT AIR BAG LIGHT CAME ON ONE DAY WHEN STARTING THE CAR. I TOOK IT INTO A MINI SPECIALIST AND THEY SAID IT WAS THE INDICATOR SENSOR IN THE SEAT. OTHER MINI MODELS HAVE HAD THE SAME PROBLEM AND HAVE BEEN RECALLED. HE QUOTED $600-700 TO REPAIR IT. HE COULD NOT GUARANTEE THE AIR BAG WOULD DEPLOY IN AN ACCIDENT. THIS SEEMS LIKE A NO BRAINER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073632February 19, 2018
FUEL/PROPULSION SYSTEM
HIGH PRESSURE FUEL RAIL DEVELOPED A CRACK AT A BRAZEN JOINT. HIGH PRESSURE FUEL WAS THEN BEEN RELEASED IN THE VICINITY OF THE EXHAUST SYSTEM. STRONG FUEL SMELL IN CABIN AND NEAR VEHICLE. NO FIRE OR DAMAGE RESULTED. VEHICLE REPAIRED AT OWNERS EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072200February 11, 2018
EXTERIOR LIGHTING
BRAKE LIGHT FAILED, BULB COULD NOT BE REMOVED FROM INSIDE THE VEHICLE. DEALER SAID THE COMPLETE ASSEMBLY WOULD NEED TO BE REPLACED. UPON REMOVING THE ASSEMBLY, THE FIXTURE WAS REVIEWED TO FIND WHERE EXCESIVE HEAT HAD MELTED THE CONNECTION TO THE BULB (SAME ONES USED IN BMWS THAT MELTED THE WIRING HARNESS BACK IN 2003). I REPAIRD THE THE ASSEMBLY BY SOLDERING THE SOCKETS TO THE BOARD SUCH THAT IT DID NOT DEPEND ON A PIECE OF PLASTIC FOR PRESSURE CONTACT. IT WORKS, BUT WHEN A BULB TRUELY BURNS OUT, THE ASSEMBLY MUST BE REMOVED TO CHANGE THE BULB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063326January 17, 2018
AIR BAGS, SEATS
WARNING LAMP FOR "AIRBAG SYSTEM FAILED" ILLUMINATED ONE DAY WHILE DRIVING ON A STRAIGHT STREET "IN TOWN" APPROX 25MPH. AT FIRST LIGHT WENT OFF IF I BUCKLED PASSENGER SEATBELT (EVEN WHEN SEAT WAS EMPTY) NOW IT WON'T GO OFF EVEN DOING THAT... ALSO DOESN'T MATTER IF DRIVING AT HIGH OR LOW SPEEDS, ROAD TYPES, TURNING, STOPPING, PARKED, DRIVING, PASSENGER IN RIDER'S SEAT, NO RIDING PASSENGER, ETC, IT WILL ILLUMINATE (& I NEVER PLACE ANYTHING ON MY PASSENGER SEAT). TOOK TO A MECHANIC - HE CHECKED & PROVIDED CODE 9435. STATED AIRBAGS MIGHT NOT DEPLOY WHEN THIS WARNING LAMP IS ILLUMINATED. SAID THIS IS A COMMON PROBLEM WITH MINI COOPERS & IS A SAFETY ISSUE THAT HE THINKS PROBABLY SHOULD BE COVERED UNDER A RECALL. CONTACTED MINI DEALERSHIP - SAID NO RECALL FOR MY VEHICLE. FROM WHAT I HAVE FOUND THERE ARE ALMOST 100,000 OTHER MINIS THAT HAVE HAD A RECALL FOR THIS SAME PROBLEM, HOWEVER, THEY TELL ME MY VEHICLE IS NOT INCLUDED IN THE RECALL - WANT TO CHARGE ME MINIMALLY $65 JUST TO RE-DIAGNOSE THE CODE, THEN LABOR & PARTS TO FIX! CALLED MINI CUSTOMER SERVICE - TOLD ME NO RECALL FOR MY VEHICLE & THEY REFERRED ME HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047705November 21, 2017
UNKNOWN OR OTHER
WHILE DRIVING EAST ON INTERSTATE 40, I WAS APPROXIMATELY 50 MILES EAST OF ASHEVILLE, NC WHEN I HEARD A VERY LOUD BOOM THAT SOUNDED LIKE A GUN SHOT. IT THEN SOUNDED AS IF A WINDOW WERE OPEN AND I COULD FEEL OUTSIDE AIR, THEN I SOON DISCOVERED A LARGE HOLE IN MY SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046285November 15, 2017
ENGINE
I PURCHASED THE USED 2012 MINI COOPER COUNTRYMAN, I DROVE IT FOR 84 DAYS, AND WHILE I WAS DRIVING THE CAR THE ENGINE SUDDENLY WENT DEAD ON THE ROAD AND STOPPED WORKING. I TOOK THE CAR TO THE DEALER WHERE I BOUGHT IT FROM AFTER TWO WEEKS THEY SAID THE TIMING CHAIN BROKE AND CAUSED IT TO DESTROY THE ENGINE, NOW I HAVE TO PAY FOR THE NEW ENGINE. I CHECKED ON LINE TO SEE IF THERE WERE ANY PROBLEMS WITH TIMING CHAIN ON THESE CARS, MINI SAID THEY HAD PROBLEMS IN THE PREVIOUS MODEL CARS THAT MADE AND THEY FIXED THE PROBLEM, APPARENTLY THE PROBLEM STILL EXIST IN THE NEWER MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044456November 8, 2017
ENGINE
TEMPERATURE SENSOR IN RADIATOR HOSE LEAKING. NEEDS UPPER RADIATOR HOSE, AND THERMOSTAT WITH HARNESS TO CORRECT. DISCOVERED DURING A ROUTINE OIL BRAKES ETC INSPECTION BY THE DEALERSHIP. I WAS TOLD THERE WAS A CHANGE IN THE HARNESS AND THE NEW ONE HAS A "COMPUTER" AND WOULD COST $1450 TO FIX. THIS IS AN UPPER HOSE AND I LOOKED ONLINE AND FOUND THE REPLACEMENT HARNESS HAS TOW SEPARATE CONNECTORS, ONE FOR COOLANT TEMP SENSOR AND THE OTHER FOR THE COOLANT THERMOSTAT. I HD CHECKED MY FLUIDS TWO DAYS BEFORE ON A COLD ENGINE AND THEY WERE FINE AND WATER OVERFLOW WAS AT THE PROPER LEVEL. I CHECKED MY COOLANT OVERFLOW TANK THE DAY AFTER VISITING THE DEALERSHIP ON A COLD ENGINE AND THE OVERFLOW TANK WAS LOW... I ADDED WATER... IT HAS NOT GONE DOWN FOR SEVERAL DAYS. I HAVE HEARD THERE IS CORROSION THAT HAPPENS AND THE THERMOSTAT MAY NOT EMPLOY AND YOU CAN HAVE AN OVERHEATED ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021337September 4, 2017
ENGINE
THESE 2012 MINI COOPER CLUBMAN ARE HAVING THE TIMING GUIDES BRAKE AND SOMETIMES RUIN THE ENGINE. IN MY CASE I THINK I CAUGHT IT ON TIME, I CALLED MINI HERE LOCALLY AND MY WARRANTY RUNS OUT THIS SEPTEMBER 2017 OR 100,000. BUT MY CAR JUST HIT 105,000, THIS IS AN ISSUE THAT MINI HAVE HAD FOR QUITE A FEW YEARS AND I SAW A RECALL UP TO 2011 BUT HAVEN'T SEEN ANYTHING FOR 2012 MINI CLUBMAN. IT'S HARD TO BELIEVE THAT BMW/MINI WENT WITH PLASTIC GUIDES INSTEAD OF SOME OTHER MATERIAL THAT COULD WITHSTOOD MORE BEATING, SPECIALLY FOR THIS AREA. THANK YOU FOR ANY HELP, BECAUSE I'M HAVING TO FORK OUT ANY WHERES BETWEEN $1500'TO $3000.00!TO GET THIS FIXED. I WAS DRIVING WHEN I HEARD THE NOISE AND NOW IT SITS IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958534March 3, 2017
ELECTRICAL SYSTEM
VEHICLE HAD BEEN DRIVEN 24 MILES AND PARKED FOR ABOUT 10 MINUTES WHEN ENGINE COMPARTMENT CAUGHT FIRE. MASTER MECHANIC DIAGNOSED IT ORIGINATED WITH THE COOLANT PUMP AND CAUSED A SHORT CIRCUIT WITH THE ELECTRONICS OF THE PUMP IGNITING A FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10945531January 16, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
WHILE DRIVING DOWN THE HIGHWAY ON A WINTER DAY, THE REAR PANEL OF THE PANORAMIC SUNROOF LITERALLY EXPANDED UPWARD AND SHATTERED. THE BULK OF THE GLASS FELL INTO THE CAR. THERE WAS NO IMPACT WITH FOREIGN OBJECTS OR CHIPS IN THE GLASS. THIS WAS A CATASTROPHIC FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925054November 8, 2016
AIR BAGS, SEATS
PASSENGER SIDE AIRBAG IS RANDOMLY DISABLED (WITH WARNING LIGHT/TONE) WHEN MY 63# DOG IS SITTING IN THE SEAT. CAUSE IS A FAULTY "PASSENGER SEAT OCCUPANT MAT" THAT OTHERS HAVE REPORTED WILL COST OVER $1500 TO REPLACE. THIS HAS HAPPENED NUMEROUS TIMES BUT ONLY WHILE DRIVING SO CAN'T REALLY GET A PICTURE OF THE WARNING LIGHT SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906380September 14, 2016
AIR BAGS
THE PASSENGER AIRBAG SENSOR HAS BEEN ON SINCE THE DATE POSTED. IT WOULD RESOLVE ON ITS OWN SOMETIMES BUT NOT IT NEVER TURNS OFF, HINDERING MY ABILITY TO SEE THE SPEEDOMETER. I HAVE NOT SHELLED OUT THE THOUSANDS TO GET IT FIXED BECAUSE I AM HOPING BMW WILL RECALL FOR THIS APPARENTLY COMMON PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902056August 28, 2016
SEATS
PASSENGER SEATBELT ELEMENT SENSOR MALFUNCTIONED. WE HAD TO REPLACE THE ENTIRE PASSENGER SEAT CUSHION WITH NEW SENSOR FOR A COST OF $1843.00. A 2012 VEHICLE SHOULD NOR REQUIRE A NEW SEAT THROUGH ORDINARY USE. NOTE:MINI SEATBELT SENSOR IS MOLDED INTO THE CUSHION REQUIRING A NEW CUSHION AND NOT JUST REPLACING THE SENSOR RESULTING IN THE HIGH COST TO THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896947August 18, 2016
ENGINE
CHECK ENGINE LIGHT-- COOLENT THERMOSTAT STICKING PER ALLDATA SHOWS THERMOSTAT HOUSING W/THERMOSTAT, SENSOR ETC, SHOWS RECALL FOR THESE PARTS UPDATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886190July 20, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 MINI COOPER S. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT PASSENGER AND DRIVER SIDE AND THE REAR DRIVER SIDE DOORS FAILED TO OPEN WITHOUT WARNING. THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED EXCEPT FOR THE REAR DRIVER SIDE DOOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885861July 19, 2016
ENGINE
WATER PUMP FAILURE. BEGAN TO NOTICE SMALL AMOUNT OF LIQUID UNDER CAR IN APRIL 2016, THOUGHT IT WAS CONDENSATION FROM A/C. LEAK WORSENED AND CALLED MINI IN JUNE 2016 TO CHECK IT OUT. WATER PUMP FAILURE ON VEHICLE WITH 45,500 MILES. CLASS ACTION LAWSUIT SETTLEMENT AGREED IN CALIFORNIA IN MARCH WAITING ON FINAL APPROVAL OF TERMS DUE IN NOVEMBER 2016. BMW KNOWS THIS IS A DEFECTIVE PART. WATER PUMP FAILURE FROM DEFECTIVE PART COULD HAVE CATASTROPHIC EFFECTS IF AUTOMOBILE IS IN MOTION AT ANY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885732July 18, 2016
ELECTRICAL SYSTEM
CAR KEY STUCK IN SLOT AND WOULD NOT ALLOW THE VEHICLE TO SHIFT. AFTER TAKING IT IN FOR REPAIR TO MINI COOPER, WE WERE INFORMED THAT MOISTURE WAS FOUND IN A COMPUTER WHICH IS LOCATED UNDER THE BEVERAGE HOLDER. YES, YOU READ THAT RIGHT. A COMPUTER UNDER THE BEVERAGE HOLDER AND NO MOISTURE BARRIER, NO PROTECTION OVER THIS COMPONENT.. NOW WHO DOES THAT? THERE IS NOTHING IN THE OWNERS MANUAL TO WARN YOU OF THIS NOR IS THERE ANY INDICATION ON THE BEVERAGE HOLDER ITSELF THAT INDICATES THERE IS A COMPUTER COMPONENT BELOW. HOW WOULD A CONSUMER KNOW? HONESTLY, WHO DESIGNS A CAR LIKE THIS? OF COURSE THERE WILL BE MOISTURE... ITS A BEVERAGE HOLDER FOR PETE SAKE! IT WAS A $1200. FIX. HAD I KNOWN OR BEEN PRE-WARNED SOMEHOW, I WOULD NOT HAVE USED THE DARN THING OR AT LEAST WRAPPED MY DRINKS IN A PAPER TOWEL. OF ALL THE PLACES TO PUT A COMPUTER, WHY WOULD ANYONE PLACE IT UNDER THE BEVERAGE HOLDER. I CAN ONLY GUESS THAT MINI COOPER COUNTS ON THIS REPAIR SOMETIME IN THE LIFE OF THE AUTOMOBILE. I FEEL THEY SHOULD BE RESPONSIBLE FOR THE COST OF THIS REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875740June 21, 2016
SERVICE BRAKES, ENGINE
DRIVING 45 MPH ON BUSY CITY FOUR-LANE ROAD, I BRAKED GRADUALLY IN APPROACH TO RED LIGHT, WHICH IS MY NORMAL BRAKING STYLE. CAR DID NOT COME TO A COMPLETE STOP--BRAKES ONLY WORKED TO A POINT BUT DID NOT COMPLETELY STOP CAR; SIMULTANEOUSLY ENGINE REVVED TO VERY HIGH RPM. I THREW TRANSMISSION INTO PARK AND TURNED OFF IGNITION LEST MY CAR RAM CAR AHEAD OF ME. VERY FRIGHTENING. AT PREVIOUS TWO LIGHTS I HAD NOTICED THAT BRAKES WERE ACTING FUNNY, NOT BRINGING CAR TO A COMPLETE STOP BUT I HAD LEFT PLENTY OF BRAKING DISTANCE AND WAS ABLE TO LET CAR ROLL TO A STOP, IN SPITE OF BRAKES NOT EFFECTING A COMPLETE STOP . AT THOSE TWO LIGHTS THE RUNAWAY ENGINE (HIGH RPM) DID NOT OCCUR OR I WOULD HAVE PULLED OVER RIGHT THEN. HOWEVER, ENGINE REVVING TO HIGH RPM HAS ALSO OCCURRED OCCASIONALLY WHEN PULLING INTO GARAGE BUT I HAD NOT GIVEN THIS A LOT OF THOUGHT BECAUSE I HAVE QUICKLY TURNED OFF IGNITION. NOW I KNOW IT'S VERY DANGEROUS SITUATION. OF COURSE I AM NOT DRIVING IT BUT AM HAVING IT TOWED TO DEALER FOR REPAIR. THE CAR HAS BEEN SERVICED REGULARLY AT DEALER AND HAS 24,239 MILES ON IT. THERE HAS NEVER BEEN A NECESSITY FOR REPAIRS ON THIS MINI COOPER CLUBMAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874401June 15, 2016
FUEL/PROPULSION SYSTEM
WHILE TRAVELING AT HIGHWAY SPEEDS THE CAR LOST THE ABILITY TO ACCELERATE AND INSTEAD LURCHED AND CHOKED. THE MECHANIC DETERMINED THAT THE THROTTLE BODY BROKE FREE OF ITS HOUSING. LUCKILY I WAS ABLE TO MOVE THE CAR TO AN OFF-RAMP THAT SLOPED DOWNHILL TO GET TO SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871243May 27, 2016
ENGINE
MY 2012 MINI COOPER COUNTRYMAN WITH 30,000 MILES IS REQUIRING REPLACEMENT OF THE THERMOSTAT AND WATER PUMP - BOTH OF WHICH WERE RECALLED AND REPLACED ON THE 2011 MINI COOPER COUNTRYMAN. THERE ARE NOT ANY PARTS IN THE UNITED STATES CURRENTLY TO FIX THE CAR. WE WILL BE WITHOUT OUR CAR FOR NEARLY 3 TO 4 WEEKS WHILE WE WAIT FOR THESE PARTS AND WE HAVE BEEN TOLD NOT TO DRIVE OUR CAR ON THE HIGHWAY. THE DEALER SAID TOUGH LUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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