Mercury Sable Complaints

5,381 consumer complaints on file.

#10154590April 5, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DT*: THE CONTACT STATED THE VEHICLE STALLED WHILE TRAVELING AT 5 MPH CAUSING AN ACCIDENT. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE INTERMITTENTLY RESTARTS AFTER A FEW MINUTES, OTHER TIMES IF MAY BE UP TO AN HOUR. IT WAS TOWED ONCE BECAUSE IT WOULD NOT RESTART. THIS OCCURS MORE OFTEN WHEN IT'S RAINING. THE VEHICLE HAS BEEN TO THE DEALERSHIP FIVE TIMES. ON ONE OCCASION THE FUEL PUMP AND FUEL INJECTION SENSOR WERE REPLACED. ON EVERY OTHER OCCASION THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10154161March 30, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TOOK MY CAR TO A REPAIR SHOP FOR NOISE COMING FROM RIGHT REAR, THOUGHT MAYBE THE BRAKES. REPAIR SHOP SHOWED ME BROKEN SPRING AND STRUT HAD CUT GROOVE IN RIGHT REAR TIRE. I BOUGHT CAR USED IN 2003 WITH ONLY 16,000 MILES ON IT. I T NOW HAS 33,000 MILES ON IT. I AM A 52 YEAR OLD WOMAN THAT IS THE SOLE PERSON DRIVING THIS CAR. I HAVEN'T DRIVEN THIS CAR MORE THAN 17,000 IN ALMOST THREE YEARS. THIS KIND OF PROBLEM SHOULD NOT BE ON THIS CAR. THE REPAIR SHOP TOLD ME THAT THIS REPAIR IS COMMON ON THIS PARTICULAR CAR! I THINK THIS PART IS HAS BEEN DEFECTIVE SINCE MANUFACTURED. CAN I GET ANY REIMBURSEMENT FOR THIS REPAIR? IT IS COSTING ME OVER $900!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154166March 30, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DEFECTIVE REAR SPRINGS IN 2001 MERCURY SABLE. THE MANUFACTURER ADMITS A DEFECT IN THE FRONT COIL SPRINGS AND LAUNCHED A RECALL. HOWEVER, THE REAR COIL SPRINGS ALSO PROVED TO BE DEFECTIVE ON MY VEHICLE. MANUFACTURER REFUSED TO COVER EXPENSE. THE REAR COIL SPRING BROKE WHICH IN TURN DAMAGED THE STRUT AND GOUGED THE NEW TIRE WHILE VEHICLE WAS TRAVELING ON HIGHWAY. IT IS APPARENT THERE WAS A FLAW IN THE METAL. THE TOTAL AMOUNT OF THE REPAIRS WAS $446.66 FORTUNATELY I WAS NOT INVOLVED IN AN ACCIDENT WHEN THE TIRE BLEW OUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154196March 30, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT SPRING FAILURE, TIRE DAMAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153970March 29, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
CAR WAS IN WITH MY MECHANIC FOR YEARLY SAFETY/EMISSIONS INSPECTION. MY MECHANIC FOUND THAT A REAR COIL SPRING WAS BROKEN AND NEEDED TO BE REPLACED FOR VEHICLE TO PASS INSPECTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153993March 29, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE TRAVELING 50 MPH, THE VEHICLE WAS SWERVING TO THE LEFT. THE DEALERSHIP DETERMINED THE PASSENGER SIDE REAR COIL SPRING BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154031March 29, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
THE REAR COIL SPRING ON MY 2001 MERCURY SABLE BROKE DAYS AFTER I HAD THE VEHICLE IN TO A FORD DEALER FOR THE RECALL ON THE FRONT COIL SPRING. AFTER THE REAR COIL SPRING BROKE IT WAS RUBBING AGAINST THE INSIDE OF THE TIRE AND WOULD HAVE PUNCTURED THE TIRE IF I DROVE THE VEHICLE BEYOND TO THE REPAIR GARAGE. DUE TO THE REAR SPRING BREAKING I NEEDED TO REPLACE BOTH REAR COIL SPRINGS AND STRUTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153771March 27, 2006
SEAT BELTS:FRONT
DT*: THE CONTACT STATED THE FRONT PASSENGER SEATBELT DOES NOT COME OUT OF THE RETRACTOR MORE THAN ONE AND A HALF INCHES. AN INDEPENDENT REPAIR SHOP DETERMINED THE SEATBELT ASSEMBLY NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153812March 27, 2006
AIR BAGS
DT*: THE CONTACT STATED THE COVER OVER THE PASSENGER SIDE AIRBAG IS SEPARATING FROM THE DASH. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT. THE DEALERSHIP WAS ALERTED, BUT THE VEHICLE HAS NOT BEEN SEEN BY A MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153585March 24, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
SABLE/2001 REAR SPRING BROKE IN NOT ONE BUT TWO SPOTS,FRONT SPRINGS ARE UNDER RECALL FOR THIS PROBLEM,BUT THE REARS ARE NOT! WHY ARE THAY NOT UNDER RECALL! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153630March 24, 2006
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DT*: THE CONTACT STATED THE VEHICLE WAS MAKING A CLICKING SOUND. AN INDEPENDENT MECHANIC DETERMINED THE SUB FRAME ON BOTH SIDES DISINTEGRATED AND NEEDED TO BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153474March 22, 2006
STRUCTURE
NO EVENTS LEADING UP TO INCIDENT. WHENEVER IT RAINS, WATER LEAKS ONTO THE FRONT PASSENGER SIDE FLOORBOARD. WATER ALSO LEAKS ONTO BLOWER MOTOR AND RESISTOR CAUSING FAILURE. CAUSED BY A MANUFACTURER DESIGN FLAW IN A PLASTIC COWLING IN ENGINE COMPARTMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153169March 20, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
ON A 2003 MERCURY SABLE THE BLOWER MOTOR QUIT WORKING. FOR SEVERAL MONTHS PRIOR TO THE FAILURE, WATER COULD BE HEARD SLOSHING AROUND UNDER THE DASHBOARD AND THE CARPETING BECAME WET. THE FAN MOTOR AND RESISTOR HAD TO BE REPLACED BECAUSE OF WATER DAMAGE. THE MECHANIC WHO REPAIRED IT TOLD ME THAT THIS IS A COMMON PROBLEM AND THAT FORD IS AWARE OF IT. THE FAN MOTOR LITERALLY SITS IN A PUDDLE OF WATER. FORTUNATELY THERE WAS NO SPARKING WHICH COULD HAVE LED TO A FIRE. IT COST OVER $300 TO REPAIR. FORD MOTOR CO. IS AWARE OF THIS DESIGN DEFECT AND SHOULD PAY FOR THE REPAIRS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153231March 20, 2006
AIR BAGS, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT*: THE CONTACT STATED WHILE DRIVING 35MPH, THE VEHICLE WAS INVOLVED IN A FRONT IMPACT COLLISION AND THE AIRBAGS DID NOT DEPLOY. ALTHOUGH BOTH OCCUPANTS WERE WEARING SEATBELTS, THE BUCKLE ASSEMBLY DID NOT LOCK RESULTING IN FORWARD MOTION, WHICH CAUSED THE OCCUPANTS TO STRIKE THE DASH PANEL AREA. MINOR INJURIES WERE SUSTAINED. THE VEHICLE HAD MODERATE DAMAGE. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE WAS NOT SEEN BY A DEALER.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10152959March 17, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED THE AIRBAG LIGHT ILLUMINATED BRIEFLY, AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP PERFORMED A DIAGNOSTIC TEST AND DETERMINED THE AIRBAG SENSORS WERE INOPERATIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152848March 16, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED THE REAR SUSPENSION OF THE VEHICLE APPEARED TOO CLOSE TO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER SUGGESTED REPLACING THE REAR COIL SPRINGS BECAUSE THEY WERE CRACKED. THE REAR COIL SPRINGS WERE REPLACED WHICH CORRECTED THE PROBLEM. UPDATED 04/11/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152852March 16, 2006
SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY
BALL JOINT AND TIE-ROD REPLACEMENTS NEEDED VERY FREQUENTLY (1-2 TIMES A YEAR). ON BOTH A 1997 SABLE WAGON AND 1999 SABLE SEDAN. EACH VEHICLE HAS HAD SEVERAL BALL JOINTS AND TIE-RODS REPLACED, SOME COVERED BY MFG AS THE FREQUENCY WAS SO OFTEN. EACH TIME WE HAVE BEEN TOLD THAT THE BALL-JOINT AND/OR TIE-ROD, ON ONE SIDE OR THE OTHER, NEEDS TO BE REPLACED DUE TO "SAFETY" REQUIREMENTS. IF THIS IS THE CASE THAN THE FREQUENCY HAS ME CONCERNED THAT IF THE 'ISSUE" WAS NOT CAUGHT IN TIME THERE COULD BE AN INJURY OR DEATH. THE 1997 SABLE WAGON WENT IN FOR A STARTER REPLACEMENT TODAY 3/16/06 AND WE WERE TOLD THAT THE LOWER OUTER TIE-ROD NEEDED TO BE REPLACED. THIS TIE-ROD WAS REPLACED 11K MILES AGO ON 12/3/04 AND THE CAR WAS INSPECTED ON 12/5/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154069March 14, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2001 MERCURY SABLE LS TIRE BLEW OUT. THE FRONT COIL SPRING AND STRUT ASSEMBLY FRACTURED, PIERCING THE TIRE. THIS CAUSED THE TIRE INSIDE WALL TO SHRED. *TS THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR REPAIRS. THE CONSUMER LATER FOUND OUT THAT THE FRONT COIL SPRING HAD BEEN RECALLED. THE CONSUMER CONTACTED THE MANUFACTURER WHO ADVISED HER TO CONTACT THE LOCAL DEALER AND SUBMIT THE INVOICE FOR REIMBURSEMENT. THE INVOICE WAS TAKEN TO THE LOCAL DEALER BUT THEY REFUSED TO ACCEPT IT BECAUSE THE REPAIR WERE NOT MADE BY THEM OR AT ANOTHER FORD DEALER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152549March 13, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
LEFT REAR SUSPENSION SPRING BROKE WHILE DRIVING. TAKING OUT THE STRUTS, LEFT REAR TIRE, AND DISABLING THE AUTO. AUTO WAS UNDRIVEABLE AND HAD TO BE TOWED TO FORD DEALERSHIP FOR REPAIRS. BOTH REAR SPRINGS, STRUTS, AND TIRE HAD TO BE REPLACED. DEALER REPAIRING WAS CAUSEWAY FORD, LINCOLN MERCURY IN MANAHAWKIN NEW JERSEY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152193March 8, 2006
TIRES, TIRES:TREAD/BELT
DT*: THE CONTACT STATED WHILE DRIVING SPEEDS OVER 50 MPH, THE VEHICLE VIBRATED. THE DRIVER SIDE FRONT TIRE HAD VISIBLE WIRES AND THE TIRE DEALERSHIP DETERMINED THERE WAS A KNOT IN THE TIRE. THE TIRE WAS REPLACED. THREE THOUSAND MILES LATER, THE TREAD ON BOTH FRONT TIRES WAS COMPLETELY WORN AND THE TIRES WERE REPLACED. THE TREAD HAS WORN ON THE FRONT TIRES AGAIN, AND THE TIRES HAVE NOT BEEN REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHICH DETERMINED THERE WAS NO PROBLEM WITH THE VEHICLE TO CAUSE THE ABNORMAL WEAR OF THE FRONT TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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