Mercury Sable Complaints

5,381 consumer complaints on file.

#10273157June 8, 2009
SERVICE BRAKES, ELECTRIC
WHEN HAVING TO MAKE AN EMERGENCY STOP YOU BETTER PRAY, THIS IS ONE OF THE WORST CARS I HAVE EVER DRIVEN FOR HAVING TO MAKE A PANIC STOP. I HAVE HAD THIS PROBLEM CHECKED BY THE DEALER ONLY TO SAY THERE IS NO PROBLEM WELL, YES THERE IS IF I AM ONLY ONE OF 50 OTHER PEOPLE WHO SEEMS TO HAVE THE SAME PROBLEM. WHAT HAPPENED TO SAFETY FOR THE PEOPLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272738June 3, 2009
SUSPENSION:FRONT, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
LEFT FRONT SPRING BROKE AND PUNCTURED LEFT FRONT TIRE. OCCURRED AS VEHICLE WAS BEING BACKED OUT OF DRIVEWAY AT LOW SPEED. VEHICLE WAS TOWED TO REPAIR SHOP. REPLACED BOTH FRONT STRUT SPRINGS, BOTH SWAY BAR LINKS, AND LEFT FRONT TIRE AT A COST OF $570. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272761June 3, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE AT A STOP LIGHT, THE VEHICLE BEGAN MOVING FORWARD WHILE THE CONTACT'S FOOT WAS DEPRESSING THE BRAKE PEDAL. THE VEHICLE BEGAN TO ACCELERATE AND WAS TAKEN TO THE DEALER, BUT THEY COULD NOT FIND ANY FAILURES. THE VEHICLE HAS BEEN TO THE DEALER APPROXIMATELY THREE TIMES FOR THE SAME FAILURE. THE CONTACT BELIEVES THAT THE BRAKES MAY NOT BE THE CAUSE OF THE FAILURE. THE VEHICLE WILL BE TAKEN TO THE DEALER ON JUNE 4, 2009 FOR ANOTHER DIAGNOSIS. THE FAILURE MILEAGE WAS 38,500 AND CURRENT MILEAGE WAS 39,000. UPDATED 07/24/09. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272504June 1, 2009
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE BACKING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE FRONT DRIVER'S SIDE COIL SPRING FAILED. THE COIL SPRING CREATED A LOUD EXPLOSION AS IT PUNCTURED THE TIRE. THE TIRE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269846May 25, 2009
SUSPENSION
SPRING ON FRONT OF SABLE BROKE ,IT HAPPENS A LOT ON TAURUS AND SABLE SINCE AT LEAST 1995. WONDER HOW MANY HAVE BEEN KILLED AND INJURED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269527May 20, 2009
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 1999 MERCURY SABLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONSUMER DROVE OVER A SMALL PUDDLE OF WATER, WHICH CAUSED THE POWER STEERING TO LOCK UP. A FEW SECONDS LATER, THE POWER STEERING RETURNED. THE CONTACT BELIEVES THAT THE STEERING FAILS WHENEVER THE SERPENTINE BELT GETS WET. THE BELT MUST DRY OFF BEFORE HE CAN GAIN CONTROL OF THE VEHICLE. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE FAILURE HAS OCCURRED BETWEEN FIVE AND SIX TIMES. THE FAILURE AND CURRENT MILEAGES WERE 140,000. UPDATED 07/17/09. *LJ UPDATED 07/20/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269421May 19, 2009
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 20 MPH OVER A BUMP IN THE ROAD, THE CONTACT HEARD A LOUD CLUNKING NOISE. THE NOISE WAS HEARD WHENEVER THE VEHICLE DROVE OVER A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE REAR COIL SPRINGS AND SHOCKS WERE THE SOURCE OF THE NOISE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION,FRONT;SPRINGS:COIL SPRINGS). THE FAILURE AND CURRENT MILEAGES WERE 131,128.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269142May 18, 2009
STRUCTURE
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A LOUD BANG. UPON FURTHER INSPECTION, HE NOTICED THAT THE DRIVER'S SIDE FRONT END COLLAPSED TO THE GROUND. HE STARTED THE VEHICLE AND HEARD A LOUD SOUND COMING FROM THE ENGINE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE TIRE WAS FLAT AND THAT SOMETHING HANGING FROM THE ENGINE SLICED THE TIRE. HE WAS UNABLE TO OPEN THE HOOD BECAUSE THE HOOD CABLE WAS DAMAGED DURING THE FAILURE. THE CONTACT IS IN THE PROCESS OF TOWING THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION AND NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 55,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268389May 11, 2009
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE REAR COIL SPRINGS ARE SPLITTING IN HALF ON HIS VEHICLE. THE FRONT COIL SPRINGS MAY ALSO BE FAILING. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WANTS HIS VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267928May 7, 2009
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 71 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. SHE TOOK HER VEHICLE TO A LOCAL DEALER AND THEY STATED THAT THE REAR COIL SPRINGS FRACTURED AND PUNCTURED THE TIRE. THE REPAIR WOULD COST $756.52. THE MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 81,228.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268154May 7, 2009
SUSPENSION:FRONT
2002 MERCURY SABLE THE FRONT SPRING BROKE AND PUNCTURED THE FRONT TIRE. THE SPRING CRACKED IN HALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267874May 6, 2009
VEHICLE SPEED CONTROL:CABLES
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 20 MPH ON NORMAL ROAD CONDITIONS, THE ACCELERATOR PEDAL EXTENDED TO THE FLOOR WITHOUT RESISTANCE WHEN IT WAS DEPRESSED. THERE WAS NO POWER RESPONSE. THE VEHICLE WAS INOPERABLE AND WAS PUSHED TO THE SIDE OF THE ROAD, AND THEN TO THE CONTACT'S RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70,000. UPDATED 05/27/09. *LJ THE DEALER REPLACED A BROKEN ACCELERATOR CABLE. UPDATED 05/28/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267682May 4, 2009
SUSPENSION:REAR
COIL SPRING FRACTURED DUE TO CORROSION. THE FRACTURED SPRING MOVED PAST THE SPRING SEAT AND MADE CONTACT WITH THE REAR DRIVER'S SIDE TIRE. THE TIRE RUPTURED AND NEARLY RESULTED IN A CRASH. MANUFACTURER RECALL SPECIFIC TO FRONT COIL SPRINGS ONLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266844April 27, 2009
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
RECALL ELECTRICAL INSIDE LIGHTING. DISC PLAYER SHORTENING OUT, BRAKE LIGHT SWITCH COMING ON. THIS HAS BEEN REPAIRED TWICE WHAT CAN BE DONE TO CORRECT THE PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266721April 25, 2009
ENGINE AND ENGINE COOLING
I HAVE HAD MY COMPRESSOR IN DEC 2008 TO FIX THE AC PROBLEM I HAD THEN BUT IT NEVER WAS. THEN MY MECHANIC SUGGESTED THAT WAS THE CONDENSER CHANGED AND NOW THAT HASN'T SOLVED THE PROBLEM. I AM BEGINNING TO WONDER IF THIS IS NOT A PROBLEM THE MANUFACTURERS NEED TO LOOK AT. WITH THIS ECONOMY SPENDING THE MONEY A I AM NOT TO MENTION THAT I AM STILL MAKING PAYMENTS TO THE FINANCE COMPANY IS AN ADDED HEADACHE. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266407April 22, 2009
SUSPENSION:REAR
REAR SPRINGS BROKE RUINING A BRAND NEW TIRE. REPLACED SPRINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266123April 20, 2009
SUSPENSION:REAR
REAR SPRINGS BROKE UNDER NORMAL DRIVING CONDITIONS. HAD TO REPLACE STRUTS AS WELL BECAUSE THEY WERE RUINED DUE TO SPRING FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266157April 20, 2009
ELECTRICAL SYSTEM
MY WIFE DROVE TO WORK, WENT INSIDE FOR A COUPLE HOURS. COME BACK TO HER CAR, TO FIND SOMETHING IGNITED BURN OUT THE DASH BOARD. AND, THE CAR IS DESTROYED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10265626April 16, 2009
SUSPENSION:FRONT
WHILE BACKING-UP MY 2002 MERCURY SABLE, THE DRIVERS SIDE FRONT COIL SPRING SNAPPED AND PUNCTURED THE FRONT TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265109April 13, 2009
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 1999 MERCURY SABLE. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). CURRENTLY, THE REAR SPRINGS FAILED AND THE DEALER STATED THAT THERE WAS NO RECALL. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO ANOTHER DEALER BECAUSE FORD GAVE THEM PERMISSION TO REPLACE THE REAR SPRINGS. AS OF DECEMBER 2008, THE DEALER NO LONGER REPAIRS THE REAR SPRINGS AND THE CONTACT WOULD BE RESPONSIBLE FOR PAYING FOR THE REPAIRS. THE FAILURE MILEAGE WAS 91,000. UPDATED 05/06/09 *BF THE CONSUMER STATED TO DISREGARD THE COMPLAINT. THE PROBLEM WAS NOT THE SPRINGS. UPDATED 05/08/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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