Mercury Sable Complaints

5,381 consumer complaints on file.

#885995April 16, 2001
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
HEADREST IS TOO BIG, AND CONSUMER CANNOT SEE OUT OF REAR PASSENGER WINDOW WHEN PULLING OUT OF PARKING SPACES OR DRIVEWAY.*AK BOTH THE MANUFACTURER AND THE DEALER HAD NO SOLUTION. THE CONSUMER WAS TRYING TO REMOVE THE HEADREST BUT WAS UNABLE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886022April 16, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
"EXCITER RING" IN FRONT ABS SPLIT/SHEARED, CAUSING BRAKE PEDAL TO KICK BACK TOWARDS DRIVER WHEN T BRAKE PEDAL WAS PRESSED. THIS RESULTED IN A LOSS OF BRAKE EFFECTIVENESS. CONSUMER WAS UNSURE ABOUT SAFETY OF THIS VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744081April 15, 2001
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE DUE TO HEAD GASKET FAILURE. HEADS WERE DAMAGED AND COOLANT HAD DAMAGED CRANK SHAFT AND BEARINGS. ENGINE HAD TO BE REPLACED WITH A REBUILT ENGINE. TOTAL COST IS OVER $4800 (CDN). CONTACTED FORD CANADA CUSTOMER SERVICE AND WAS TOLD THAT THEY WOULD NOT COVER REPAIR OF THIS MANUFACTURERS DEFECT. ENGINE ONLY HAD 81017 KM ON IT AT TIME OF FAILURE (50,000 MILES). THIS APPARENTLY IS A WELL KNOWN DEFECT FOR THIS ENGINE AND SOME MODELS AND YEARS HAVE BEEN COVERED. THERE SHOULD BE NO REASON FOR AN ENGINE TO FAIL THIS WAY AT SUCH LOW MILEAGE - THIS IS AN OBVIOUS MANUFACTURERS DEFECT AND SHOULD BE COVERED BY THE MANUFACTURER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#743901April 11, 2001
ENGINE AND ENGINE COOLING:ENGINE
SMALL COOLANT LOSS; UPON EXAMINATION BY DEALER FOUND TO HAVE A HEAD GASKET LEAK AND A TIMING CHAIN COVER LEAK. HEAD GASKET LEAK ON THIS ENGINE IS A KNOWN PROBLEM AND IS UNDER WARRANTY FROM FORD MOTOR COMPANY. HOWEVER, TIMING CHAIN COVER LEAKAGE IS NOT UNDER EXTENDED WARRANTY. BUT IT SEEMS THAT MANY VEHICLES SUFFERING FROM HEAD GASKET LEAK ALSO SHOW A LEAK FROM TIMING CHAIN COVER. IF UNREPAIRED THIS CAN LEAD TO ABRUPT SEIZURE OF ENGINE CAUSING A SAFETY HAZARD. IS IT POSSIBLE THAT THE TWO ARE RELATED AND THE SAME EXTENDED WARRANTY SHOULD APPLY TO BOTH PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560730April 10, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EXTERIOR LIGHTING:HEADLIGHTS, STRUCTURE:BODY:DOOR, UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
PRIOR TO PURCHASE THE DEALER NEVER DISCLOSED TO THE CONSUMER THAT THE VEHICLE HAD A REMANUFACTURED ENGINE INSTALLED IN IT, WITHIN THE FIRST WEEK OF OWNING THE VEHICLE THE CONSUMER NOTICED THAT THE VEHICLE REQUIRED ABOUT TOW QUARTS OF OIL EVERY SEVERAL DAYS AND THE OIL LIGHT WAS CONSTANTLY ILLUMINATING WHILE DRIVING, THE DEALER REFUSED TO PROVIDE ANY ASSISTANCE STATING THAT THE VEHICLE WAS SOLD AS IS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885554April 10, 2001
VISIBILITY:WINDSHIELD
WHILE CONSUMER WAS ADJUSTING REAR VIEW MIRROR ENTIRE WINDSHIELD CAME APART. CONTACTED DEALER, AND DEALER WAAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885572April 10, 2001
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING OUT OF DRIVEWAY FOUND OUT THAT LEFT FRONT TIRE WAS FLAT. TOOK VEHICLE TO SHOP FOR TIRE REPAIR AND FOUND OUT THAT FRONT COILS SPRING WERE BROKEN IN TWO PARTS, HAD PUNCHURED TIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885586April 10, 2001
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER PULLED OUT OF DRIVEWAY WHEN THICK WHITE STEAM STARTED COMING OUT OF THE TAIL PIPE. ENGINE STARTED TO OVERHEAT AFTER DRIVING 3 MILES AND RUNNING ROUGHLY. MECHANIC LOOKED AT THE VEHICLE AND INFORMED HIM THAT IS WAS A BLOWN HEAD GASKET. ENGINE IS A 3.8L FUEL INJECTED V6.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743803April 10, 2001
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
I AM NOT A MECHANIC SO HERE GOES. I FIRST WAS DRIVING AND WHITE SMOKE BEGAN BLOWING OUT OF THE MUFFLER. I STOPPPRED THE CAR AND HAD IT TOWED TO AN AUTO REPAIR SHOP.HE SAID I HAD A BLOWN HEAD GASKET WHICH IS QUIT COMMON IN THE MERCURY SABLE.I CONTACTED SEVERAL MECHANICS WHO ALL SAID THE SAME THING,IT MUST BE A DEFECT IN THE SABLE. I HAD THAT FIXED AND BECAUSE OF THIS MY TRANSMISSION LET GO AND BLEW A ROD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885384April 9, 2001
STRUCTURE:FRAME AND MEMBERS
FRONT SUBFRAME BOLTS BROKE DUE TO CORRISION . RECALL WAS ISSUED BUT ONLY FOR REAR.*AK THE BOLT WAS REPLACED AND THE CONSUMER WAS ASKING THE MANUFACTURER TO PAY FOR REPAIR SINCE THE DEFECT WAS ESSENTIALLY THE SAME AS THAT OF THE RECALL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885432April 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION OPERATES NORMALLY WHEN ENGINE IS COLD/COOL. HOWEVER, WHEN ENGINE WARMS UP, IT FAILS TO SHIFT GEARS (ALUMINUM - FORWARD CLUTCH PISTON). A TRANSMISSION SHOP INFORMED CONSUMER THAT THIS PISTON WILL CRACK. REPLACEMENT PART SENT OUT BY MANUFACTURER IS STEEL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885299April 6, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
ENGINE HAS FAILED, AND BEFORE THIS HAPPENED ENGINE WAS MAKING NOISES. ALSO, TEMPERATURE GAUGE WAS READING ON HIGH. CONTACTED DEALER.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885152April 5, 2001
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:WIRING, INTERIOR LIGHTING
INTERMITTENTLY WHEN DOOR IS COLSED AND SOMETIMES WHILE DRIVING INTERIOR LIGHT WILL STAY ON. DEALER HAS REPLACED WIRING HARNESS; HOWEVER, PROBLEM STILL EXISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785386April 4, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS ENGAGE BY THEMSELVES WITHOUT WARNING STARTLING THE DRIVER,THEY TURN THEMSELVES OFF AFTER A FEW SWISHES. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743533April 4, 2001
WHEELS
THERE WAS A NOISE SIMILAR TO THAT OF A SEPARATING BELT IN THE TIRE COMING FROM THE LEFT FRONT WHEEL. THE WHEEL WAS REMOVED FOR INSPECTION. WE DISCOVERED THAT THE CHROME WAS PEELING FROM THE BACK OF THE WHEEL AND WAS RUBBING AGAINST THE CALIPER WHEN THE WHEEL ROTATED. UPON REMOVING THE LOOSE CHROME, THE BACK OF THE ALUMINUM WHEEL WAS EXPOSED. THERE WAS CONSIDERABLE CORROSION ON THE BACK SIDE OF THE ALUMINUM SPOKES. THIS CAR HAS HAD VERY LIMITED EXPOSURE TO SALT/WINTER CONDITIONS AND THIS WHEEL IS BADLY CORRODED. BY THE TIME THIS CAR ACCUMULATES 80K-100K MILES THE WHEEL SPOKES WILL HAVE FAILED. I PLAN TO CONTACT THE DEALER AND INFORM THEM OF THIS SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885071April 4, 2001
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
RECALL 01 V 078 000/FOOT PEDAL GREASE/STOP LAMP: UNABLE TO GET DEALER (HOLMAN LINCOLN/MERCURY; PONPANO, FL; PHONE# 954/782-8110)TO HONOR MANUFACTURER'S RECALLS NOTICE DUE TO NO AVAILABLE PARTS. ASKING FOR NHTSA HELP IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885082April 4, 2001
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET WENT OUT WITHOUT PRIOR WARNING. IT CAUSED SMOKE TO LEAK AT TAIL LIGHT, AND ANTI-FREEZE TO SPILL IN MUFFLER. PLEASE FILL ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743463April 3, 2001
AIR BAGS:SIDE/WINDOW
WHILE DRIVING ON DRUM AVENUE IN KENSINGTON MARYLAND I WAS GOING APPROXIMATELY 25MPH WHEN I HEARD A LOUD BANG AND THEN MY PASSENGER SIDE AIR BAG DEPLOYED. AT THE TIME I HAD MY 11YEAR OLD GRANDSON AND ONE OF HIS FRIENDS IN THE BACK SEAT. APPARENTLY MY TIRE BLEW OUT AND WHEN THE RIM HIT THE GROUND MY AIRBAG DEPLOYED CAUSING THE ASTRONOMICAL EXPENSES. A SIDE AIR BAG SHOULD NOT DEPLOY ON A TIRE BLOW OUT AND THERE IS NO SIDE IMPACT.*AK (TIRESIZE: P215-60 R1)( DOT NUMBER: TIRE SIZE: P215-60 R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884943April 3, 2001
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
CONSUMER RECEIVED A RECALL 01V078000 FOR BRAKES PEDAL. TOOK VEHICLE TO DEALER AROUND MARCH 1, AND PARTS WERE NOT AVAILABLE.*AK CONSUMER STATES REPAIRS WERE COMPLETE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743297March 30, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
3.8L LOSS OF COOLANT, ENGINE TEMP FLUCTUATING, OIL IN COOLANT. 72K MILES! DEALER REPAIRED. FORD WILL NOT ADMIT RESPONSIBILITY. CAR IMMACULATE INSIDE/OUT - ALL FORD MAINTENANCE PERFORMED/HIGHEST QUALITY MATERIALS. FORD TOLD ME-HAVE HAD MANY COMPLAINTS- "FORWARDING MY CONCERNS TO THE ENGINEERING DEPARTMENT". IF THEY DECIDE TO DO ANYTHING, - "WILL NOTIFY ME". HAD I PURCHASED ESSENTIALLY SAME VEHICLE 3 WEEKS LATER (1994 MODEL), COVERED. THIS IS NOT A PART EXPECTED TO FAIL IN ANY VEHICLE UNLESS ABUSE. FORD REDESIGNED GASKETS- FURTHER EVIDENCE OF DEFECT. RELIABILITY/RESALE VALUE AFFECTED -WIDESPREAD INFORMATION OF THESE FAILURES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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