Mercedes-Benz Sprinter Service Bulletins (2014)
150 manufacturer communications on file.
- May 24, 2024•Document ID: 11001114Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI14.20-N-073867
- Date Added:
- June 6, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.
Associated Products (34)2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Sprinter2017 Freightliner Sprinter2017 Mercedes-Benz Sprinter2016 Freightliner Sprinter2016 Mercedes-Benz Sprinter2015 Freightliner Sprinter2015 Mercedes-Benz Sprinter2014 Freightliner Sprinter2014 Mercedes-Benz Sprinter2013 Freightliner Sprinter2013 Mercedes-Benz Sprinter+ 14 moreAssociated Documents - February 23, 2023•Document ID: 10232323Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL
- Mfr Comm. #:
- LI07.10-N-075862
- Date Added:
- March 3, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint MIL illuminated. Fault codes for 'position sensor of crankshaft' in combination with fault codes for 'Output stage fuel injectors' are set in the CDI control unit.
Associated Products (4)Associated Documents - February 13, 2023•Document ID: 10232322Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- LI03.10-N-075843
- Date Added:
- March 3, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: ⢠On engine 642 cylinder 6 is affected. ⢠On engine 651 cylinder 2 is affected. Cause Charge air from the exhaust gas recirculation is condensed after being introduced into the charge air section. Information: Under certain operating conditions, condensation that has collected in the charge air cooler can enter the combustion chamber to a damaging degree and a damage profile is then generated (connecting rod bent). Remedy Perform following testing and diagnosis operations
Associated Products (18)2024 Mercedes-Benz Sprinter2023 Mercedes-Benz Sprinter2022 Mercedes-Benz Sprinter2021 Mercedes-Benz Sprinter2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz SprinterAssociated Documents - January 13, 2023•Document ID: 10231020Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI00.19-N-075749
- Date Added:
- February 3, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into the vehicle's CAN network. Such devices can be but are not limited to, remote start modules, CAN blockers, or high idle modules. Remedy A successful control unit programming session cannot be ensured while aftermarket devices are connected to the vehicle's CAN network. Some of the device companies supply a bypass to allow control unit programming.
Associated Products (23)2023 Mercedes-Benz Sprinter2022 Mercedes-Benz Sprinter2021 Mercedes-Benz Sprinter2020 Mercedes-Benz Metris2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Metris2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Metris2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Metris2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Metris2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Metris2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter+ 3 moreAssociated Documents - January 1, 2023•Document ID: 10235073Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- 2022120013-1
- Date Added:
- April 24, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryEmissions.
Associated Products (7)Associated Documents - December 2, 2022•Document ID: 10228805Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- LI07.16-N-075574
- Date Added:
- January 5, 2023
- Manufacturer:
- FREIGHTLINER
SummaryProblem: Vehicle fails smog test Cause In the event the Engine Control Module (CDI) detects a fault with the Water Pump Short Circuit to Battery diagnostic, Fault Code P260312 and/or P260315 may set and prevent the readiness monitor from running. Even following a successful repair and/or clearing the Fault Code(s), the readiness monitor remains deactivated and self-healing is not possible. This deactivation may prevent the vehicle from passing state emissions inspection and SMOG Test and is only resolvable by installing new engine control unit software. Remedy 1. Perform XENTRY Quick Test. 2. Check for the presence of Fault Code P260312 and/or P260315 in the CDI control module. 3. If relevant Fault Codes are present, resolve fault using standard dealer procedures. Once fault is resolved, proceed to step 5. 4. If no relevant Fault Codes are present, or the fault has been previously repaired and Fault Codes erased, proceed to step 5.
Associated Products (6)Associated Documents - November 23, 2022•Document ID: 10228610Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2022110005
- Date Added:
- January 3, 2023
- Manufacturer:
- MERCEDES-BENZ
SummarySoftware Update - Water Pump Diagnostics
Associated Products (3)Associated Documents - November 21, 2022•Document ID: 10227139Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; FUEL SYSTEM, DIESEL
- Mfr Comm. #:
- LI07.16-N-075574
- Date Added:
- December 5, 2022
- Manufacturer:
- MERCEDES-BENZ
SummarySMOG Test will not complete successfully. NOTE: Customers may come to dealership as instructed by ISP (Independent Service Provider) based on instructions from a TSB (Technical Service Bulletin). Access to the TSBs can be found via https://www.obdclearinghouse.com/ or by viewing the TSBs in the attachments area of this LI. Cause In the event the Engine Control Module (CDI) detects a fault with the Water Pump Short Circuit to Battery diagnostic, Fault Code P260312 and/or P260315 may set and prevent the readiness monitor from running. Even following a successful repair and/or clearing the Fault Code(s), the readiness monitor remains deactivated and self-healing is not possible. This deactivation may prevent the vehicle from passing state emissions inspection and SMOG Test and is only resolvable by installing new engine control unit software. Remedy 1. Perform XENTRY Quick Test. 2. Check for the presence of Fault Code P260312 and/or P260315 in the CDI control module. 3. If relevant Fault Codes are present, resolve fault using standard dealer procedures. 4. If no relevant Fault Codes are present, or the fault has been repaired and Fault Codes erased, proceed to check and install new Engine Control Unit SW
Associated Products (6)Associated Documents - August 8, 2022•Document ID: 10227955Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- 2020040005
- Date Added:
- December 19, 2022
- Manufacturer:
- MERCEDES-BENZ
Summary2020040005
Associated Products (1)Associated Documents - August 8, 2022•Document ID: 10227948Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- 2020060001
- Date Added:
- December 19, 2022
- Manufacturer:
- MERCEDES-BENZ
Summary2020060001
Associated Products (3)Associated Documents - August 8, 2022•Document ID: 10227944Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- 2020060002
- Date Added:
- December 19, 2022
- Manufacturer:
- MERCEDES-BENZ
Summary2020060002
Associated Products (3)Associated Documents - August 8, 2022•Document ID: 10220300Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2020040005
- Date Added:
- September 19, 2022
- Manufacturer:
- MERCEDES-BENZ
Summary2020040005
Associated Products (1)Associated Documents - August 8, 2022•Document ID: 10220293Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- 2020060001
- Date Added:
- September 19, 2022
- Manufacturer:
- MERCEDES-BENZ
Summary2020060001
Associated Products (3)Associated Documents - August 8, 2022•Document ID: 10220289Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- 2020060002
- Date Added:
- September 19, 2022
- Manufacturer:
- MERCEDES-BENZ
Summary2020060002
Associated Products (3)Associated Documents - June 13, 2022•Document ID: 10214960Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; FUEL SYSTEM, DIESEL
- Mfr Comm. #:
- LI49.20-N-074942
- Date Added:
- July 5, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all. The Approved Emission Modification (AEM) Exhaust Aftertreatment Customer Service Measure stops in error
Associated Products (7)Associated Documents - May 6, 2022•Document ID: 10214733Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2020040005
- Date Added:
- June 27, 2022
- Manufacturer:
- FREIGHTLINER
Summary2020040005 Modification to the emissions control system
Associated Products (3)Associated Documents - April 1, 2022•Document ID: 10212902Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- NC3COD2ND
- Date Added:
- May 31, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryModification to the emission control system.
Associated Products (14)2016 Freightliner Sprinter2016 Mercedes-Benz Sprinter2015 Freightliner Sprinter2015 Mercedes-Benz Sprinter2014 Freightliner Sprinter2014 Mercedes-Benz Sprinter2013 Freightliner Sprinter2013 Mercedes-Benz Sprinter2012 Freightliner Sprinter2012 Mercedes-Benz Sprinter2011 Freightliner Sprinter2011 Mercedes-Benz Sprinter2010 Freightliner Sprinter2010 Mercedes-Benz SprinterAssociated Documents - January 6, 2022•Document ID: 10207182Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- LI01.00-N-074210
- Date Added:
- February 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder. 3. Perform a test drive. 4. Locate the oil leak. 5. Perform the repair in accordance with the specific WIS document appropriate for the cause of the oil leak.
Associated Products (15)2021 Mercedes-Benz Sprinter2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz SprinterAssociated Documents - December 14, 2021•Document ID: 10206072Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI00.30-N-074118
- Date Added:
- January 6, 2022
- Manufacturer:
- MERCEDES-BENZ
Summary"The âmonitor status this driving cycle (PID 41)â can be displayed as âdisabledâ in the generic scan tool although no monitor of this group is disabled "
Associated Products (12)2021 Mercedes-Benz Sprinter2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz SprinterAssociated Documents - December 7, 2021•Document ID: 10206073Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.22-N-074063
- Date Added:
- January 6, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryVarious complaints due to aftermarket OBDII device installed
Associated Products (15)2021 Mercedes-Benz Sprinter2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz SprinterAssociated Documents