Mazda Tribute Complaints

2,115 consumer complaints on file.

#10239445August 23, 2008
STRUCTURE
DRIVER SIDE INSIDE DOOR HANDLE HAS BROKEN OFF. THIS MAKES IT VERY DIFFICULT TO EXIT THE CAR IN A HURRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239084August 20, 2008
FUEL SYSTEM, GASOLINE
MAY 4, 2008 MY 2002 MAZDA TRIBUTE (PURCHASED NEW- AND HAD 60,000 MILES) EXPERIENCED AN AIR INTAKE EXPLOSION FOR NO APPARENT REASON AND WITHOUT WARNING.. I'VE HAD REGULAR MAINTENANCE AND HAD NO PROBLEMS STARTING THE VEHICLE PRIOR TO THE EXPLOSION. MAZDA CAN'T TELL ME WHY THIS OCCURRED AND CAN'T TELL ME IF IT WILL OCCUR IN THE FUTURE. I FEEL THIS IS A VERY DANGEROUS THING TO OCCUR FOR NO APPARENT REASON. THE EXPLOSION OCCURRED UNDER THE HOOD, PLASTIC PIECES BROKE AND TRIED TO GO THROUGH THE HOOD OF THE CAR AND THE EXPLOSION WAS VERY LOUD AND BLACK SMOKE BILLOWED OUT FROM UNDER THE HOOD. MAZDA WAS NOT WILLING TO COVER THE COST OF THE EXPLOSION AND DIDN'T SEEM CONCERNED WHEN I REPORTED THIS INCIDENT TO THEM. I WROTE THE CEO OF THE COMPANY BUT REC'D A RESPONSE FROM HIS SUBORDINATE THAT DIDN'T ADDRESS MY SAFETY CONCERNS AT ALL. AFTER MY SECOND CORRESPONDENCE, MAZDA TOLD ME THAT THEY WOULD CONSIDER THAT MY LAST CORRESPONDENCE ON THIS MATTER. I HAD THE DAMAGE REPAIRED AT THE DEALERSHIP AND THEY CHECKED OUT THE CAR AND COULD NOT FIND A CAUSE FOR THE EXPLOSION. AFTER THE REPAIR, THE DEALERSHIP SAID THEY FOUND NOTHING FURTHER WRONG. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10238452August 15, 2008
LATCHES/LOCKS/LINKAGES
WENT TO OPEN THE DOOR AND THE HANDLE HAD NO TYPE OF TENSION ON IT THE HANDLE WOUND NOT OPEN FROM THE INSIDE DRIVERS POSITION HAD TO OPEN FROM THE OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237566August 10, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MAZDA TRIBUTE 2005 TRANSMISSION FAILED AT 29,380 MILES . REPLACED WITH REMANUFACTURED TRANSMISSION AND WAS NOT GIVE A WARRANTY ON THE (THEY SAID NEW) TRANSMISSION--WAS TOLD THE REMAINING WARRANTY ON MY CAR WAS ALL I GOT. OTHER TRANSMISSION SHOPS NEARBY SAID THEY GAVE 12 TO 24 MONTH WARRANTY AND OFFERED EXTENDED WARRANTIES ON THEIR REMANUFACTURED TRANSMISSIONS. I WAS INFORMED BY THE TRANSMISSION SHOPS THAT MAZDA AND FORD ESCAPE WERE KNOWN FOR THEIR UNRELIABILITY AND FREQUENCY OF FAILURE OF THEIR TRANSMISSIONS. THE "OTHER " SHOPS GOT THESE CARS AT 80,000 MILES USUALLY, WHICH MEANS TO ME THAT MAZDA DEALERS ARE MORE THAN LIKELY GETTING A SUBSTANTIAL NUMBER OF TRANSMISSION FAILURES THAT ARE UNDER WARRANTY AND THEN MAKING THE CUSTOMER LIABLE FOR THE NEXT TRANSMISSION FAILURE AT A SUBSTANTIAL COST BETWEEN 2200 TO 2800 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237022August 5, 2008
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
BOTH THE INSIDE HANDLES OF MY 2002 MAZDA TRIBUTE HAVE MALFUNCTIONED CAUSING EXTREME DIFFICULT IN GETTING OUT OF THE VEHICLE. THIS COULD RESULT IN A VERY DANGEROUS SITUATION IN THE CASE OF AN ACCIDENT OR FIRE ALONG WITH VARIOUS OTHER INCIDENTS. IT IS MY UNDERSTANDING FROM INTERNET SEARCHING THAT THIS IS A COMMON PROBLEM, HOWEVER, I HAVE NEVER HEARD OF OTHER VEHICLES HAVING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236691August 1, 2008
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED TO STOP VEHICLE WITHIN 200FT, STARTED AS A REGULAR BRAKING BUT ONLY SLOWED, APPLIED FULL FORCE AND HELD FOOT PRESSURE. NO PULSATING AND SLOWED TO APPROXIMATELY 5 MPH. TURNED CAR RIGHT TO AVOID CAR AND BUMPED HIS RIGHT BACK BUMPER WITH MY LEFT FRONT BUMPER. MINIMAL DAMAGE TO OTHER VEHICLE. MY BUMPER HAS A 3 INCH RIP IN BUMPER. ROAD WAS DRY BUT IT ACTED LIKE THE BRAKES WHERE WET, MAZDA RECALLED ABS IN MARCH 2007 BY NHTSA RECORDS, I DID NOT RECEIVE A RECALL ON THIS ! CAN YOU HELP, BRAKE PADS REPLACED APPROXIMATELY 12,000 MILES AGO. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10236472July 31, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 45 AND GOING TO 55 THERE IS A KNOCKING IN THE OVERDRIVE. THIS OCCURS ALL THE TIME NOW TRANS FLUID IS FULL AND CLEAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236445July 30, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 MAZDA TRIBUTE. WHILE DRIVING 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL AND THE VEHICLE STALLED. IMMEDIATELY AFTER THE FAILURE, THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V175000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)). HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 86,400 AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236273July 29, 2008
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2005 MAZDA TRIBUTE. THE VEHICLE HAS CONTINENTAL CONTITRAC TIRES, SIZE P235/70R16. AND DOT# A30846JB3604. WHILE DRIVING 73 MPH THE REAR END OF THE VEHICLE BEGAN TO VIBRATE, THE REAR DRIVER'S SIDE TREAD SEPARATED, LOST AIR, AND THE VEHICLE BEGAN TO FISH TAIL. THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. HE HAD TO PURCHASE TWO NEW REAR TIRES BECAUSE HE WAS TOLD THAT THERE WAS TREAD SEPARATION ON THE PASSENGER REAR TIRE AS WELL. THE VEHICLE SUSTAINED DAMAGES TO THE REAR BRAKE LIGHT, STEP GUARD WAS BENT, GLASS WAS CHIPPED IN THE REAR DRIVER'S SIDE WINDOW, AND THE MOLDING IN THE REAR DRIVER'S SIDE WHEEL WELL WAS BROKEN. THE CURRENT MILEAGE WAS 47,000 AND THE FAILURE MILEAGE WAS 45,500. UPDATED 08/18/08 *BF UPDATED 08/19/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236341July 29, 2008
SERVICE BRAKES, HYDRAULIC
THE BACK BRAKES WERE INSPECTED AND THEY WERE WORN DOWN TO 5% VERSUS THE FRONT BRAKES STILL HAVING OVER 50% LEFT. THE CAR ONLY HAS 39K MILES. THE BACK BRAKES AND ROTORS HAD TO BE REPLACED - NOT SURE IF THIS IS GOING TO CORRECT THE PROBLEM AS WE WERE TOLD BY THE MECHANIC THAT IT IS UNUSUAL TO REPLACE THE BACK BRAKES AND ROTORS BEFORE THE FRONT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235871July 26, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS SOMETHING VERY WRONG HERE WITH THIS VEHICLE, I HAVE HAD 2 TRANSMISSIONS COUNTING THE FIRST ONE INSTALLED BY MAZDA. I FOUND THIS SITE TODAY AND READ WHAT I HAVE BEEN LOOKING FOR. CONSUMERS WHO ARE AT HIGH RISK DRIVING AN UNSAFE VEHICLE. THE FACT THAT IT COMPLETELY STALLS WHILE DRIVING IS UNACCEPTABLE. THIS IS A HARMFUL AND EXPENSIVE VEHICLE TO OPERATE. I ALSO FOUND THAT MAZDA AND OR ANY DEALERSHIP INVOLVED WITH THIS VEHICLE IS NOT GOING TO SUPPORT THE CONSUMER AT ALL. I HAD TO PAY FOR 2 TRANSMISSIONS OF 9500 TOTAL. NO HELP AT ALL FROM MAZDA, OR FORD FOR THE BAD TRANSMISSION I GOT ON THE 2ND TIME IT FAILED. IT IS NOW DEAD AGAIN IN THE DRIVEWAY, LESS THAN A YEAR AFTER THE 3RD TRANSMISSION WAS INSTALLED. I HOPE SOMEONE GETS MADZA OR OUR GOVERNMENT TO STEP IN AND TAKE CARE OF THIS MATTER AS IT IS HUGE SAFETY PROBLEM. IF IT WAS A TOY FOR A CHILD IT WOULD OF BEEN RECALLED, IF IT WAS A BUILDING PRODUCT IT WOULD BE RECALLED. WHAT IS WRONG HERE MAZDA-FORD. WHY DON'T YOU TAKE CARE OF THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235261July 22, 2008
AIR BAGS
THE AIRBAG LIGHT HAS BEEN REPAIRED AT LEAST FOUR TIMES WITHIN THE LAST TWO YEARS. THE LAST TIME WAS ON JULY 10, 2008 AT CLIPPINGER MAZDA F, 2539 EAST GARVEY AVENUE NORTH, WEST COVINA, CA 91791. YESTERDAY, JULY 21, THE AIRBAG LIGHT HAS BEEN CONSISTENTLY ON. I AM CONCERNED ABOUT MY SAFETY BECAUSE THE BAG COULD DEPLOY UNEXPECTEDLY, OR IN THE CASE OF AN ACCIDENT, NOT DEPLOY AT ALL. I AM DRIVING A CAR THAT FEELS LIKE HAVING A HAND GRENADE WITH THE PIN PULLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234605July 16, 2008
LATCHES/LOCKS/LINKAGES
MAZDA TRIBUTE 2001 - MODEL ES V6 - FWD 1. THE VEHICLE IS 7 YEARS OLD. THE VEHICLE IS EXTREMELY WELL TAKEN CARE OF. MILEAGE AND GAS FILLS, ALONG WITH ALL MAINTENANCE RECORDS ARE METICULOUSLY KEPT. DEALER MAINTENANCE ONLY. 2. INSIDE DRIVER DOOR HANDLE IS POORLY CRAFTED PLASTIC COASTED WITH SILVER OVERLAY. HANDLE PERFORMS LOCK, RELEASE, AND LATCH FUNCTIONS. THE HANDLE CAME COMPLETELY APART UNDER TENSION CAUSING MINOR INJURY TO WRIST. UPON INSPECTION OF THE HANDLE, IT APPEARS TO HAVE CRACKED ALMOST EXACTLY UPON A MOLD SEEM. THIS WOULD INDICATE THAT THE HANDLE IS NOT TESTED FOR STRENGTH TO ENSURE COMPLIANCE WITH PROPER EXIT ENTRY OF THE VEHICLE. THIS POTENTIALLY CAN RESULT IN PROBLEMS EXTRICATING THE VEHICLE IN TIME OF EMERGENCY. 3. DEALER MAINTENANCE IS THE ONLY WAY TO ENSURE PROPER INSTALLATION AND MAINTENANCE OF THE FAILED PART. HOWEVER, THIS IS EXTREMELY COST PROHIBITIVE IN MOST SITUATIONS FOR A PART OF THIS QUALITY TO ONLY BE REPLACED WITH A PART OF THE SAME QUALITY. PLASTIC STAMPING INSIDE THE HANDLE INDICATE 00 AND 5. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10233476July 8, 2008
SERVICE BRAKES, ELECTRIC, VEHICLE SPEED CONTROL
BOUGHT MAZDA TRIBUTE 2003 FROM CARMAX ON 06/26/08. MOTHER WAS DRIVING TRUCK W/MY DAUGHTER (6), WHEN THE BRAKES FAILED AND COLLIDED W/VAN IN FRONT OF HER. TWO HRS AFTER THE ACCIDENT, TOOK THE TRUCK TO THE LOCAL CARMAX. EXPLAINED TO THEM WHAT HAPPENED AND ASKED WERE THERE ANY RECALLS ON THE TRUCK. THE LADY IN THE SERVICE DEPARTMENT SAID SHE DID NOT KNOW AND GAVE ME THE TOLL FREE NUMBER TO MAZDA. I CALLED FROM THEIR FACILITY AND FOUND OUT THAT THERE WAS AN OPEN RECALL FOR THE ABS MODULE. I EXPLAINED THAT TO THE SERVICE PERSON. THE MANAGER CAME OUT TO SPEAK WITH ME AND SAID THAT I WOULD HAVE TO TAKE IT TO MY INSURANCE COMPANY. BECAUSE I HAD GEICO INSURANCE, THE MANAGER SAID THAT THERE WAS AN ADJUSTER ACROSS THE STREET FROM THEIR BLDG. BY THIS TIME IT WAS 17:45. I RENTED A VEHICLE TO GET MY FAMILY HOME AND CALLED THE CARMAX THAT I PURCHASED THE CAR FROM. I SPOKE WITH LAURIE DOOLITTLE, THE MANAGER OF CARMAX IN CHARLOTTESVILLE, VIRGINIA, SHE ADVISED ME THERE WAS NOTHING THAT SHE COULD DO BUT SHE WOULD CHECK WITH SOMEONE HIGHER THAN HER. SHE CALLED ME BACK AROUND 1805 AND SAID THAT IT IS UNFORTUNATE WHAT HAPPENED, HOWEVER "THE ABS MODULE HAS NOTHING TO DO WITH THE BEING DRIVABLE". I WAS IN SHOCK. ME AND MY FAMILY COULD HAVE BEEN KILLED! WE ONLY HAD THE TRUCK 5 DAYS! I CALLED THAT MORNING BEFORE ACCIDENT TO GET A 2004 MAZDA TRIBUTE WITH LOWER MILES AND LOWER PRICE TRANSFERRED IN TO THE CARMAX IN CHARLOTTESVILLE! AFTER SEVERAL CALLS TO CARMAX'S CUSTOMER SVC (HEADQRTR) REPEATEDLY HEARING THAT I WAS AT FAULT FOR THE ACCIDENT BECAUSE I DID NOT REGISTER THE VEHICLE WITH MAZDA. WENT TO CHVILLE CARMAX TO SPEAK W/LAURIE DOOLITTLE IN PERSON. I ASKED HER TO REBUY THE CAR. LAURIE SAID NO. I HAD AN APPLICATION FROM CONSUMER AFFAIRS AND STARTED TO FILL IN THE BLANKS AND NOTED THE TIME AND DATE OF THE REQUEST TO REBUY THE CAR DUE TO THE RECALLS THAT WERE ON MY VIN. (07/07/08 TIME 17:05) TODAY 07/08/08, GEICO STILL WORKING ON IT! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10233539July 8, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 MAZDA TRIBUTE. IN 2004, THE VEHICLE UNEXPECTEDLY STALLED WHILE DRIVING UNDER 50 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY ADJUSTED THE PCM MODULE, WHICH WAS UNDER A RECALL. THE REPAIR SEEMED TO HAVE CORRECTED THE FAILURE; HOWEVER, FOUR YEARS LATER, THE VEHICLE IS EXPERIENCING THE SAME FAILURE. SHE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY COULD NOT FIND ANY FAILURES. THE FAILURE COULD NOT BE DIAGNOSED BECAUSE IT IS INTERMITTENT. THE VEHICLE IS CURRENTLY AT THE DEALER. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 78,000. UPDATED 09/10/08. *LJ UPDATED 09/11/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233568July 8, 2008
SEATS
THE BARS OF THE FRONT HEAD RESTS PROTRUDE FROM THE REAR OF THE SEAT AS THERE IS NO PROTECTION BETWEEN THE BARS AND THE CLOTH OF THE SEAT. BECAUSE OF THIS, IT IS VERY EASY FOR ONE TO HIT THEIR LEGS/KNEES WHEN ENTERING AND EXITING THE VEHICLE. MY MAIN CONCERN IS THAT IT SEEMS LIKE THERE COULD BE A VERY HIGH POTENTIAL FOR SERIOUS LEG/KNEE INJURIES IN THE CASE OF AN ACCIDENT. I BELIEVE THIS PROBLEM CAN AFFECT YOUNG TEENS TO ADULTS AS MY MOM, WHO IS ONLY 5' 1" TALL, EASILY HIT ONE OF THE BARS WITH HER KNEE AS DID I WHEN GETTING IN AND OUT OF THE BACK SEATS. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10232976July 2, 2008
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
I PURCHASED A 2003 MAZDA TRIBUTE ON JUNE 26, 2008. THE CAR WAS WRECKED TODAY 7/1/08. THE BRAKES FAILED TO OPERATE AND RAN INTO THE BACK OF A VAN IN FRONT OF US. I TOOK THE VEHICLE BACK TO THE AUTO DEALER, EXPLAINED WHAT HAPPENED ( I HAD A 5 DAY RETURN POLICY) I WAS TOLD THE VEHICLE IS NO LONGER ABLE TO RETURN BECAUSE IT WAS WRECKED. THE DEALER ALSO SAID THAT THEY WERE NOT LIABLE FOR ANY FACTORY RECALLS. THE DEALER GAVE ME THE TOLL FREE NUMBER TO CALL MAZDA. IT TURNS OUT THAT THERE WAS A RECALL ON ABS BRAKES FOR MY VEHICLE AND IT WAS NEVER BROUGHT IN TO BE SERVICED. I'M THANKFUL NO ONE WAS HURT. I HAD DRIVEN 500 MILES PRIOR TO THE ACCIDENT AT SPEEDS FROM 5-70MPH. WE COULD HAVE BEEN KILLED!!!!!!! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10231636June 19, 2008
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL*THE CONTACT OWNS A 2003 MAZDA TRIBUTE. THE CONTACT STATED THAT THE REAR HATCH DOOR WOULD NOT LOCK. HE MADE SEVERAL UNSUCCESSFUL ATTEMPTS TO LOCK THE REAR HATCH. HE CALLED THE MAZDA DEALER IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 04V605000 (LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK) AND THEY STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231638June 19, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:MECHANICAL
MAZDA TRIBUTE SUV - 2000 - - RECALL/REPLACE 2004 O2 SENSOR, BEGAN PROBLEMS AFTER THIS. INCIDENT: AFTER DRIVING AND ENGINE IS HOT, THEN STOP AT THE STORE FOR 10-20 MINS., THEN CAR WILL NOT RESTART OR STAY STARTED. IF IT RESTARTS, I CONTINUE TO HAVE TO PRESS THE GAS WHILE STOPPING AND BRAKING TO KEEP THE ENGINE FROM DYING. IF THE ENGINE HAS COOL TEMPERATURE OUTDOORS OR HAS AMPLE TIME TO COOL DOWN, THIS PROBLEM DOES NOT OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229983June 4, 2008
SERVICE BRAKES, HYDRAULIC
FRONT TIRE ROTORS ARE DEFECTIVE AND HAD TO BE REPLACED. IT COULD HAVE CAUSED A BRAKE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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