Mazda Mazda3 Service Bulletins
719 manufacturer communications on file.
- October 13, 2021•Document ID: 10202695Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; FUEL SYSTEM, OTHER
- Mfr Comm. #:
- MT-002-21a
- Date Added:
- October 31, 2021
- Manufacturer:
- MAZDA
SummaryEthanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of 85% ethanol and 15% gasoline All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V.
Associated Products (7)Associated Documents - October 8, 2021•Document ID: 10202692Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; EQUIPMENT; FUEL SYSTEM, OTHER
- Mfr Comm. #:
- 09-029-21-3811
- Date Added:
- October 31, 2021
- Manufacturer:
- MAZDA
SummaryWhen opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler lid box area. They may complain about dried sand causing poor appearance. Since the drain hole on the dust cover is located in an improper position, water may not be able to completely drain which results in the accumulation of water and sand. To eliminate this concern, the dust cover (below) has been modified to drain the water more easily.
Associated Products (1)Associated Documents - October 7, 2021•Document ID: 10202775Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SA-012-21g
- Date Added:
- November 1, 2021
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Reception Level Inspection, Dealer Processes, Conditions for Remote Engine Start Will Not Function, Conditions for Remote Engine Start Function Will turn engine OFF, Educational Videos, Resources
Associated Products (3)Associated Documents - October 7, 2021•Document ID: 10202764Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-049-21
- Date Added:
- November 1, 2021
- Manufacturer:
- MAZDA
SummaryBeginning with July 1st vehicle production, vehicles will no longer have the In-Vehicle Digital OwnerâÂÂs Manual (IVDOM) installed. 2021 CX-30 vehicles with VINs 3MVDM******300001 or greater (produced on or after July 1, 2021), 2021 Mazda3 (Japan built) vehicles with VINs JM1BP******400001 or greater (produced on or after July 1, 2021), 2021 Mazda3 (Mexico built) vehicles with VINs 3MZBP******250001 or greater (produced on or after July 1, 2021), The IVDOM was first launched for 7th Generation vehicles (2019-2021 Mazda3 & 2020-2021 CX-30) to improve usability and accessibility of the OwnerâÂÂs Manual (OM) information and to reduce the number of OM pages. However, the situation surrounding the IVDOM has changed since then: The instrument cluster and center display provide the driver with sufficient information when an operational question arises or when a vehicle malfunction occurs. OM digitalization has been accelerating and consumer products and acceptance is rapidly growing with the spread of mobile internet devices. It has become increasingly difficult for the IVDOM to meet Cyber Security (CS) / Software Update (SU) regulation requirements. Due to these factors, Mazda has decided to discontinue the IVDOM and will shift their primary focus to the online Interactive Digital OM.
Associated Products (2)Associated Documents - October 4, 2021•Document ID: 10202763Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS; VISIBILITY; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-038-21
- Date Added:
- November 1, 2021
- Manufacturer:
- MAZDA
SummaryThe Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will not turn green, Rear Cross Traffic Alert (RCTA) does not work, Rear side radar sensor aiming may fail, TPMS DTC(s) stored.
Associated Products (2)Associated Documents - October 4, 2021•Document ID: 10202685Service Bulletin/Repair InstructionsTIRES:VALVE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-012-21-3832
- Date Added:
- October 31, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may have a LOW ENGINE OIL LEVEL warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. DTC P250F:00 - Engine oil level signal: engine oil level low. Upon inspecting the engine oil level, the level is found to be low and there doesn't appear to be any trace of oil leakage in the engine compartment. This concern usually occurs when the mileage reaches approximately 3,100 - 4,700 miles (5,000 - 7,500km) and may also occur again after replacing or topping off the engine oil. The root cause of this concern has not been identified yet, therefore a repair procedure will be announced at a later date. Since this issue has been reported after a valve stem seal modification, it is very likely that valve stem seal damage is causing oil to leak into the combustion chamber.
Associated Products (5)Associated Documents - September 28, 2021•Document ID: 10201862Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-027-21b
- Date Added:
- October 5, 2021
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure
Associated Products (4)Associated Documents - September 27, 2021•Document ID: 10201766Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 01-011-21-3800a
- Date Added:
- October 2, 2021
- Manufacturer:
- MAZDA
SummarySome customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temperature indicator (blue) light stays on longer or comes on while driving, Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 ðF (40-80 ðC)). To eliminate this concern, the production process of the coolant control valve has been modified.
Associated Products (5)Associated Documents - September 24, 2021•Document ID: 10201777Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT
- Mfr Comm. #:
- MT-002-21
- Date Added:
- October 2, 2021
- Manufacturer:
- MAZDA
SummaryEthanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of 85% ethanol and 15% gasoline, All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V. What if a customer puts E85 in there Mazda vehicle? Symptoms include: Rough Running, Lean Codes, Misfires and/or misfire codes, Lack of power, Poor fuel economy, Spark knock, Mechanical engine damage.
Associated Products (7)Associated Documents - September 16, 2021•Document ID: 10201861Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-047-21
- Date Added:
- October 5, 2021
- Manufacturer:
- MAZDA
SummaryIf you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper. The debris may enter the center of the oil filter when poking a hole in the filter wrapper during removal, and then travel through the engine and plug the cylinder deactivation oil control valve.
Associated Products (5)Associated Documents - September 14, 2021•Document ID: 10201859Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-013-21g
- Date Added:
- October 5, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. If the reception is good to strong, proceed to the Repair Procedure.
Associated Products (4)Associated Documents - September 10, 2021•Document ID: 10201773Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; EQUIPMENT
- Mfr Comm. #:
- 09-026-21-3817
- Date Added:
- October 2, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from gaps of the outer mirror body and/or the hinge of the outer mirror, and corrosion occurring on the aluminum die-cast inner base in the outer mirror. Water, including white-salty corrosion, may drip out from gaps under the outer mirror base resulting in white stains on the front door.
Associated Products (1)Associated Documents - September 8, 2021•Document ID: 10201778Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSPC7a
- Date Added:
- October 2, 2021
- Manufacturer:
- MAZDA
SummarySSPC7 - SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE: Repair Outline and Important Notes: Reprogram the telematics communications unit with an USB stick. You must use MDARS after USB programming to check for DTC and sending ODR data. New information has been added to SSPC7 repair documents. Discard all other documents and print these documents out. DRW41 repaired vehicles will not need SSPC7 completed. Unrepaired DRW41 vehicles have been moved to SSPC7. You must check DRW41 status prior to repair in Warranty Vehicle Inquiry. Open status, perform SSPC7. Closed status, return vehicle to stock or customer after confirming CV signal strength. Unsubmitted DRW41 claims with repair dates of August 2 or later must be submitted with SSPC7 claim information. Warranty Operations will be deleting DRW41 VINs in open status over the next few days. SSPC7 must be performed prior to delivery and is subject to the New Car Ready process
Associated Products (4)Associated Documents - September 7, 2021•Document ID: 10201779Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- DRW42
- Date Added:
- October 2, 2021
- Manufacturer:
- MAZDA
SummaryDRW42 - DEALER REWORK POTENTIAL HAIL DAMAGE CONCERN: Action Required: There are currently 914 vehicles in dealer inventory or arriving soon that must be inspected as soon as possible. The affected dealer inventory will be posted to MGSS on Tuesday, September 7 and VINâÂÂs will show âÂÂOpenâ the same day. Only the potentially affected vehicles will display DRW42 in eMDCS Warranty Vehicle Inquiry; however, some vehicles were inspected at the port with no damage noted. This DRW must be performed before the vehicle is sold and is a requirement for a New Car Ready Claim. The warranty claim for this DRW should be entered as soon as possible, but the vehicle can be sold as long as the repair is completed. The warranty claim can be entered at a later date but no more than 7 days per warranty policy. The VIN list including dealer inventory, Repair Procedures and Warranty information will be posted on Mazda Global Service Support (MGSS) by end of day September 8, 2021. MNAO reminds dealers that you are responsible for ensuring that you are in full compliance with any applicable pre-sale damage disclosure laws that may exist in your state.
Associated Products (2)Associated Documents - August 24, 2021•Document ID: 10200933Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- 01-006-21-3779a
- Date Added:
- September 3, 2021
- Manufacturer:
- MAZDA
SummaryThis service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Associated Products (7)Associated Documents - August 17, 2021•Document ID: 10200527Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-025-21-3824
- Date Added:
- August 24, 2021
- Manufacturer:
- MAZDA
SummaryThis service bulletin provides information regarding the proper use of the driverâÂÂs floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
Associated Products (8)Associated Documents - August 6, 2021•Document ID: 10200528Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- 09-021-21-3818a
- Date Added:
- August 24, 2021
- Manufacturer:
- MAZDA
SummaryAUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.367 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazdas continuing efforts to improve safety and reduce driver distraction.
Associated Products (5)Associated Documents - August 5, 2021•Document ID: 10200942Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY; ENGINE AND ENGINE COOLING; COMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- SSPC7
- Date Added:
- September 3, 2021
- Manufacturer:
- MAZDA
SummarySSPC7 - SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE
Associated Products (4)Associated Documents - August 5, 2021•Document ID: 10200939Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM
- Mfr Comm. #:
- SA-031-21a
- Date Added:
- September 3, 2021
- Manufacturer:
- MAZDA
SummaryA new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Associated Products (4)Associated Documents - August 5, 2021•Document ID: 10200938Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ENGINE
- Mfr Comm. #:
- SA-045-21d
- Date Added:
- September 3, 2021
- Manufacturer:
- MAZDA
SummaryConnected vehicle remote functions inoperative and/or engine no start due to low battery voltage. NOTE: SA-045/21 HAS BEEN SUPERCEDED TO SSPC7.
Associated Products (4)Associated Documents