Mazda CX-9 Service Bulletins (2022)
274 manufacturer communications on file.
- March 17, 2023•Document ID: 10233569Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- 16-003-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the CMU failing at startup due to a defective circuit board element. To eliminate this concern, the internal hardware (DRAM) of the CMU has been improved.
Associated Products (9)Associated Documents - March 10, 2023•Document ID: 10233674Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SA-015-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummaryMazda Connect Services - Frequently Asked Questions (FAQ)
Associated Products (14)Associated Documents - March 1, 2023•Document ID: 10233704Service Bulletin/Repair InstructionsVISIBILITY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Mfr Comm. #:
- SA-012-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
Associated Products (20)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-5Associated Documents - March 1, 2023•Document ID: 10233562Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; ENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EXTERIOR LIGHTING
- Mfr Comm. #:
- SA-009-23a
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (13)Associated Documents - February 28, 2023•Document ID: 10232299Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-016-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySpeedometer replacement procedure
Associated Products (11)Associated Documents - February 16, 2023•Document ID: 10232296Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-013-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim USB power outlet. This may be caused by an excessive external force applied to the USB power outlet. To eliminate this concern, the soldering strength of the USB port has been enhanced.
Associated Products (3)Associated Documents - February 7, 2023•Document ID: 10232401Service Bulletin/Repair InstructionsSEATS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-008-23
- Date Added:
- March 4, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ventilation control unit. To eliminate this concern, the material for the circuit of the seat ventilation control unit has been modified.
Associated Products (5)Associated Documents - February 7, 2023•Document ID: 10232301Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SA-007-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummaryThe rear differential case could develop a crack in the case. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing (1) in the coupling (2) is seized and causes the coupling component to fit loosely. The pinion shaft head (3) then contacts the differential case and causes a crack.
Associated Products (5)Associated Documents - February 6, 2023•Document ID: 10232303Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING
- Mfr Comm. #:
- SA-009-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Associated Products (14)Associated Documents - February 2, 2023•Document ID: 10232302Service Bulletin/Repair InstructionsWHEELS; STEERING
- Mfr Comm. #:
- SA-008-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).
Associated Products (18)Associated Documents - February 1, 2023•Document ID: 10232402Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-007-23
- Date Added:
- March 4, 2023
- Manufacturer:
- MAZDA
SummaryAt PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
Associated Products (18)Associated Documents - February 1, 2023•Document ID: 10232300Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 07-002-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced since December 2021 at the supplier.
Associated Products (14)Associated Documents - January 27, 2023•Document ID: 10230882Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SA-007/23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummaryThe rear differential case could develop a crack in the case NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing in the coupling is seized and causes the coupling component to fit loosely. The pinion shaft head then contacts the differential case and causes a crack.
Associated Products (5)Associated Documents - January 23, 2023•Document ID: 10230906Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 16-002-23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11048 or later).
Associated Products (6)Associated Documents - January 23, 2023•Document ID: 10230902Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-006-23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummaryWhen encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Associated Products (17)Associated Documents - January 23, 2023•Document ID: 10230880Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-006/23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: - Incorrect calendar entry (month/day/year) after a battery disconnect - Infotainment system software update. - BCM TPMS unlearn during vehicle storage or transport. - Wheel/Tire change
Associated Products (13)Associated Documents - January 23, 2023•Document ID: 10230865Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- RF-23-01
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummaryWhen servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder block diagram.
Associated Products (19)Associated Documents - January 19, 2023•Document ID: 10230878Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-005/22
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (13)Associated Documents - January 11, 2023•Document ID: 10230875Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SA-003/23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
Associated Products (15)Associated Documents - January 3, 2023•Document ID: 10230894Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-001-23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit DTC U3000:04 (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued (only vehicles in which the customer opted out of CV services are affected - CSP04). This is caused by improper control software of telematics communication unit. To eliminate this concern, the control software of telematics communication unit has been modified.
Associated Products (13)Associated Documents