Mazda CX-5 Service Bulletins (2019)
561 manufacturer communications on file.
- December 3, 2020•Document ID: 10185186Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-058-20c
- Date Added:
- January 6, 2021
- Manufacturer:
- MAZDA
SummaryA new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. NOTE: Cylinder head replacement requires MASH authorization.
Associated Products (8)Associated Documents - December 2, 2020•Document ID: 10185185Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT
- Mfr Comm. #:
- SA-035-20b
- Date Added:
- January 6, 2021
- Manufacturer:
- MAZDA
SummarySome customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle.
Associated Products (12)Associated Documents - November 18, 2020•Document ID: 10183666Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN
- Mfr Comm. #:
- SA-047-20b
- Date Added:
- December 4, 2020
- Manufacturer:
- MAZDA
SummaryCRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles.
Associated Products (13)Associated Documents - November 18, 2020•Document ID: 10183607Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- MT-006-20
- Date Added:
- December 3, 2020
- Manufacturer:
- MAZDA
SummarySome customers may complain about the following MAZDA CONNECT⢠Temperature Warning message: ï· Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT⢠screen temperature is above 176 degrees Fahrenheit (80 degrees Celsius).
Associated Products (37)2021 Mazda CX-32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 17 moreAssociated Documents - November 17, 2020•Document ID: 10183601Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 09-036-20-3756
- Date Added:
- December 3, 2020
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHî hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHî hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010.
Associated Products (80)2021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda6+ 60 moreAssociated Documents - November 13, 2020•Document ID: 10183662Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-023-20a
- Date Added:
- December 4, 2020
- Manufacturer:
- MAZDA
SummaryIf you encounter a vehicle with a "ENGINE OIL LEVEL HIGH" message displayed in the instrument cluster, perform the following inspection:
Associated Products (1)Associated Documents - November 13, 2020•Document ID: 10183634Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- CSP05a
- Date Added:
- December 4, 2020
- Manufacturer:
- MAZDA
SummaryMULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with 20MYvehicles. These technology changes are scheduled to occur in late 2021 as our service provider transitions away from a 3G network which currently supports the MMS application and its vehicle operations for all active legacy accounts. As a result, the MMS application and its vehicle operations will no longer work after September 30. 2021 for these legacy accounts and their respective vehicle owners. In an effort to provide advance notice and be transparent, and also to lessen the inconvenience of this situation - On 11/12/2020, all active MMS account holders will be informed of this news and will be presented with their choice of one of following goodwill offers: A new, replacement remote-engine start system (key fob transmitter type), Installation of Apple CarPlay⢠/ Android Autoâ¢, A $1000 voucher towards the purchase or lease of a new Mazda vehicle
Associated Products (19)Associated Documents - November 10, 2020•Document ID: 10183633Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT
- Mfr Comm. #:
- CSP05
- Date Added:
- December 4, 2020
- Manufacturer:
- MAZDA
SummaryMULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with 20MYvehicles. These technology changes are scheduled to occur in late 2021 as our service provider transitions away from a 3G network which currently supports the MMS application and its vehicle operations for all active legacy accounts. As a result, the MMS application and its vehicle operations will no longer work after September 30. 2021 for these legacy accounts and their respective vehicle owners. In an effort to provide advance notice and be transparent, and also to lessen the inconvenience of this situation - On 11/12/2020, all active MMS account holders will be informed of this news and will be presented with their choice of one of following goodwill offers: A new, replacement remote-engine start system (key fob transmitter type), Installation of Apple CarPlay⢠/ Android Autoâ¢, A $1000 voucher towards the purchase or lease of a new Mazda vehicle
Associated Products (15)Associated Documents - November 10, 2020•Document ID: 10183604Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- MT-005-20
- Date Added:
- December 3, 2020
- Manufacturer:
- MAZDA
SummarySome customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. Record the vehicle mileage. 2. Engine at normal operating temperature, top off engine oil level to the full mark on the dipstick. 3. Ask the customer to return to the dealer after 1200 miles to recheck the engine oil level. 4. After 1200 miles, engine at normal operating temperature, check the engine oil level on the dipstick. 5. Is the engine oil level above the low mark on the dipstick? ïÃÂ÷ Yes - No repair is necessary. ïÃÂ÷ No - Proceed to MGSS online or Workshop Manual (section 01-03 NO. 16 HIGH OIL CONSUMPTION/LEAKAGE).
Associated Products (104)2021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda3+ 84 moreAssociated Documents - November 9, 2020•Document ID: 10183590Service Bulletin/Repair InstructionsSERVICE BRAKES; PARKING BRAKE:ELECTRICAL; EQUIPMENT
- Mfr Comm. #:
- 04-007-20-3713a
- Date Added:
- December 3, 2020
- Manufacturer:
- MAZDA
SummarySome vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.
Associated Products (16)Associated Documents - November 4, 2020•Document ID: 10183589Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 01-006-20-3695b
- Date Added:
- December 3, 2020
- Manufacturer:
- MAZDA
SummarySome vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubbles accumulated in the oil passage in it.
Associated Products (8)Associated Documents - November 3, 2020•Document ID: 10183592Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 05-005-20-3752
- Date Added:
- December 3, 2020
- Manufacturer:
- MAZDA
SummarySome customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï· Depends on the vehicleâÂÂs speed only (the more speed, the more noise) ï· Occurs with all types of driving (acceleration, deceleration, steady speed) ï· Does not depend on rpm, gear, or ATF temperature
Associated Products (23)2019 Mazda CX-32019 Mazda CX-52018 Mazda CX-32018 Mazda CX-52018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda Mazda32016 Mazda Mazda62015 Mazda CX-52015 Mazda Mazda32015 Mazda Mazda62014 Mazda CX-52014 Mazda Mazda32014 Mazda Mazda6+ 3 moreAssociated Documents - October 28, 2020•Document ID: 10182123Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-071-20
- Date Added:
- November 4, 2020
- Manufacturer:
- MAZDA
SummaryCurrently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 962T: Loctite 272, Loctite 518 Threebond TB-1386H
Associated Products (47)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 27 moreAssociated Documents - October 15, 2020•Document ID: 10182122Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-070-20
- Date Added:
- November 4, 2020
- Manufacturer:
- MAZDA
SummaryAPPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS - Infotainment - MAZDA CONNECT Updates - Apple Carplay / Android Auto MDARS Activation Instructions
Associated Products (40)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 20 moreAssociated Documents - October 14, 2020•Document ID: 10182126Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
- Mfr Comm. #:
- SA-047-20a
- Date Added:
- November 4, 2020
- Manufacturer:
- MAZDA
SummaryCRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.
Associated Products (13)Associated Documents - October 12, 2020•Document ID: 10182094Service Bulletin/Repair InstructionsPARKING BRAKE:ELECTRICAL; SERVICE BRAKES, AIR:DISC:PADS; SERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 04-007-20-3713
- Date Added:
- November 3, 2020
- Manufacturer:
- MAZDA
SummarySome vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise. To eliminate this concern, the brake pad material has been changed in order to improve the rust-removing capability.
Associated Products (16)Associated Documents - October 12, 2020•Document ID: 10182121Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-069-20
- Date Added:
- November 4, 2020
- Manufacturer:
- MAZDA
SummaryACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com
Associated Products (38)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 18 moreAssociated Documents - September 30, 2020•Document ID: 10180595Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-012-20-3738
- Date Added:
- October 2, 2020
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the check engine light on with DTCs P2096:00, P2097:00 and/or P0524:00 that cannot be cleared by itself, and the check engine light stays on even if the detection condition has gone.ï· P2096:00 - Air fuel too lean ï· P2097:00 - Air fuel too rich ï· P0524:00 - Engine oil pressure too low. This concern may be caused by improper PCM control logic. The PCM software has been modified to eliminate this concern.
Associated Products (7)Associated Documents - September 25, 2020•Document ID: 10180597Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 02-007-20-3729
- Date Added:
- October 2, 2020
- Manufacturer:
- MAZDA
SummarySome customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been modified.
Associated Products (4)Associated Documents - September 24, 2020•Document ID: 10180598Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 05-002-20-3704a
- Date Added:
- October 2, 2020
- Manufacturer:
- MAZDA
SummarySome customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctuation and the torsional resonance in the torque converter. To correct this concern, the PCM software has been modified to reduce the torque fluctuation.
Associated Products (4)Associated Documents