Mazda CX-5 Service Bulletins (2017)

572 manufacturer communications on file.

May 1, 2019•Document ID: 10160575
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; BACK OVER PREVENTION
Mfr Comm. #:
SA-006-19a
Date Added:
May 30, 2019
Manufacturer:
MAZDA
Summary
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
Associated Products (24)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3+ 4 more
Associated Documents
- Download MC-10160575-0001.pdf↗
April 30, 2019•Document ID: 10159280
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
09-020-19-3524
Date Added:
May 3, 2019
Manufacturer:
MAZDA
Summary
Some customer may complain of warping on the driver seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient tension on the seat trim. To eliminate this concern, a non-woven fabric has been attached to the backside of the seat trim to increase tension.
Associated Products (2)
2018 Mazda CX-5 2017 Mazda CX-5
Associated Documents
- Download MC-10159280-0001.pdf↗
April 25, 2019•Document ID: 10159277
Service Bulletin/Repair Instructions
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; WHEELS
Mfr Comm. #:
04-003-19-3589
Date Added:
May 3, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sensor) and the steering angle (as calculated by the steering angle sensor) while driving in a straight line, has exceeded its allowable tolerance (or threshold). NOTE: For vehicles equipped with the Smart City Brake System (SCBS), the master warning light also comes ON with the message "SCBS Inspection Required" in the display. The symptoms may occur when the following conditions are met: After starting the engine, the vehicle is driven backwards while the steering wheel is turned to the left or to the right or going forward over a bump while turning the steering wheel. The vehicle is then driven forward and begins accelerating while the steering wheel is still turned. To eliminate this concern, the DSC HU/CM software has been changed.
Associated Products (6)
2018 Mazda CX-5 2017 Mazda CX-5 2016 Mazda CX-5 2015 Mazda CX-5 2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10159277-0001.pdf↗
April 8, 2019•Document ID: 10159204
Service Bulletin/Repair Instructions
SUSPENSION:FRONT:WHEEL BEARING; WHEELS
Mfr Comm. #:
SA-016-19
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Associated Products (35)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda2 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda2 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5+ 15 more
Associated Documents
- Download MC-10159204-0001.pdf↗
April 5, 2019•Document ID: 10159198
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SA-001-19b
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
APPLE CARPLAYÃ¢ÂÂ¢ / ANDROID AUTOÃ¢ÂÂ¢ FREQUENTLY ASKED QUESTIONS (FAQ)
Associated Products (25)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 5 more
Associated Documents
- Download MC-10159198-0001.pdf↗
April 1, 2019•Document ID: 10159201
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SA-013-19
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application after restarting. 3. Run the resetting tool by double clicking the "Reset.bat" file (on your desktop from step 1). 4. Press any key after reading the notifications about the resetting tool.
Associated Products (107)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5+ 87 more
Associated Documents
- Download MC-10159201-0001.pdf↗
March 27, 2019•Document ID: 10155442
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SA-001-19a
Date Added:
March 29, 2019
Manufacturer:
MAZDA
Summary
APPLE CARPLAYÃ¢ÂÂ¢ / ANDROID AUTOÃ¢ÂÂ¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.
Associated Products (25)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 5 more
Associated Documents
- Download MC-10155442-0001.pdf↗
March 27, 2019•Document ID: 10155441
Service Bulletin/Repair Instructions
STRUCTURE; STRUCTURE:BODY:DOOR
Mfr Comm. #:
09-015-19-3578
Date Added:
March 29, 2019
Manufacturer:
MAZDA
Summary
Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sharing). No mass production change is planned.
Associated Products (12)
2019 Mazda CX-5 2018 Mazda CX-5 2018 Mazda Mazda3 2017 Mazda CX-5 2017 Mazda Mazda3 2016 Mazda CX-5 2016 Mazda Mazda3 2015 Mazda CX-5 2015 Mazda Mazda3 2014 Mazda CX-5 2014 Mazda Mazda3 2013 Mazda CX-5
Associated Documents
- Download MC-10155441-0001.pdf↗
March 27, 2019•Document ID: 10155437
Service Bulletin/Repair Instructions
POWER TRAIN:AXLE ASSEMBLY; POWER TRAIN
Mfr Comm. #:
05-002-19-3576
Date Added:
March 29, 2019
Manufacturer:
MAZDA
Summary
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: Ã¯ÂÂ·Depends on the vehicleÃ¢ÂÂs speed only (the more speed, the more noise)Ã¯ÂÂ·Occurs with all types of driving (acceleration, deceleration, steady speed)Ã¯ÂÂ·Does not depend on rpm, gear, or ATF temperature.This is caused by a damaged bearing in the transaxle due to improper configuration of the transaxle case. A modification has now been implemented on automatic transaxles with the following serial numbers: Ã¯ÂÂ·7TN0820364 and higher (CX-3) / 8TN1090104 and higher (except CX-3) Ã¯ÂÂ·8TR1008883 and higher Ã¯ÂÂ·8TD1003276 and higher Ã¯ÂÂ·8T50331192 and higher (CX-3) / 8T50329705 and higher (except CX-3).
Associated Products (23)
2019 Mazda CX-3 2019 Mazda CX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda Mazda3 2018 Mazda Mazda6 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda Mazda3 2017 Mazda Mazda6 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda Mazda3 2016 Mazda Mazda6 2015 Mazda CX-5 2015 Mazda Mazda3 2015 Mazda Mazda6 2014 Mazda CX-5 2014 Mazda Mazda3 2014 Mazda Mazda6+ 3 more
Associated Documents
- Download MC-10155437-0001.pdf↗
March 22, 2019•Document ID: 10155440
Service Bulletin/Repair Instructions
EXTERIOR LIGHTING; FORWARD COLLISION AVOIDANCE; SERVICE BRAKES, HYDRAULIC; LANE DEPARTURE; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
15-002-19-3542a
Date Added:
March 29, 2019
Manufacturer:
MAZDA
Summary
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart Brake Support/Smart City Brake Support (SBS/SCBS) Indicator Light, Lane-keep Assist System (LAS) Lane Departure Warning System (LDWS) Warning Light, High Beam Control (HBC) system Warning Light (amber). DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction) is stored in the FSC module and cannot be erased. This concern may be caused by a hardware failure of an internal device of the FSC, which results in a malfunction detection. To eliminate this concern, the production process of the FSC has been modified.
Associated Products (8)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2017 Mazda CX-5 2017 Mazda Mazda3 2017 Mazda Mazda6
Associated Documents
- Download MC-10155440-0001.pdf↗
March 22, 2019•Document ID: 10155436
Service Bulletin/Repair Instructions
POWER TRAIN:DRIVELINE:DRIVESHAFT
Mfr Comm. #:
03-001-19-3505b
Date Added:
March 29, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The noise is caused by stick/slip between the oil seal at the transaxle and the dust cover of the driveshaft. To correct this issue, the thickness of the dust cover has been increased.
Associated Products (22)
2019 Mazda CX-3 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda Mazda3 2018 Mazda Mazda6 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda Mazda3 2017 Mazda Mazda6 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda Mazda3 2016 Mazda Mazda6 2015 Mazda CX-5 2015 Mazda Mazda3 2015 Mazda Mazda6 2014 Mazda CX-5 2014 Mazda Mazda3 2014 Mazda Mazda6 2013 Mazda CX-5+ 2 more
Associated Documents
- Download MC-10155436-0001.pdf↗
March 22, 2019•Document ID: 10155435
Service Bulletin/Repair Instructions
ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
01-010-19-3582
Date Added:
March 29, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation performance problem.This concern may be caused by improper PCM control logic. The engine torque calculation error may increase in high temperatures at high elevations. To eliminate this concern, the PCM software has been modified.
Associated Products (8)
2018 Mazda CX-5 2018 Mazda Mazda3 2017 Mazda CX-5 2017 Mazda Mazda3 2016 Mazda CX-5 2015 Mazda CX-5 2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10155435-0001.pdf↗
March 20, 2019•Document ID: 10154879
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; FUEL SYSTEM, GASOLINE; EQUIPMENT
Mfr Comm. #:
00-003-19-3583
Date Added:
March 21, 2019
Manufacturer:
MAZDA
Summary
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
Associated Products (160)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5+ 140 more
Associated Documents
- Download MC-10154879-0001.pdf↗
March 15, 2019•Document ID: 10154532
Service Bulletin/Repair Instructions
EXTERIOR LIGHTING; EXTERIOR LIGHTING:TAIL LIGHTS
Mfr Comm. #:
09-014-19-3581
Date Added:
March 20, 2019
Manufacturer:
MAZDA
Summary
Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain. This concern may be caused by water entering into the rear combination lights through the ventilation tubes. To eliminate this from occurring, the ventilation tubes have been changed to a ventilation cap design.
Associated Products (2)
2018 Mazda CX-5 2017 Mazda CX-5
Associated Documents
- Download MC-10154532-0001.pdf↗
March 15, 2019•Document ID: 10154529
Service Bulletin/Repair Instructions
EXTERIOR LIGHTING:HEADLIGHTS; EXTERIOR LIGHTING:TAIL LIGHTS; EXTERIOR LIGHTING
Mfr Comm. #:
09-003-19-3555a
Date Added:
March 20, 2019
Manufacturer:
MAZDA
Summary
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light housing. It is normal for very small water drops to appear in certain locations on the light units where the air is stagnant (condensation), making the lens look whitish (fog). This happens mostly in the corners and narrow spaces, and will typically clear during warmer ambient temperatures, or when the lights have been on for some time.
Associated Products (96)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5+ 76 more
Associated Documents
- Download MC-10154529-0001.pdf↗
March 4, 2019•Document ID: 10154533
Service Bulletin/Repair Instructions
FORWARD COLLISION AVOIDANCE; LANE DEPARTURE; SERVICE BRAKES, HYDRAULIC; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EXTERIOR LIGHTING
Mfr Comm. #:
15-001-19-3517a
Date Added:
March 19, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused by faulty Instrument Cluster software. To eliminate this concern, the software has been modified. NOTE: The Mazda Diagnostic Reprogramming Tool (MDRT) loaner program begins effective Jan. 30, 2019.
Associated Products (2)
2018 Mazda CX-5 2017 Mazda CX-5
Associated Documents
- Download MC-10154533-0001.pdf↗
February 15, 2019•Document ID: 10154450
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION
Mfr Comm. #:
05-001-19-3538
Date Added:
March 11, 2019
Manufacturer:
MAZDA
Summary
When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine shuts off normally, the ignition may stay on (in accessory mode). NOTE: This TSB only applies if the selector lever knob is BHN2-46-030* or BHN4-46-030* with the lock release button. If not, this TSB does not apply. This may be caused by the lock release button in the selector lever knob sticking in the pressed position. An improper production process is causing an internal part to expand with moisture and interfere with other parts. To eliminate this concern, the production process has been modified.
Associated Products (20)
2019 Mazda CX-9 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3 2016 Mazda Mazda6 2015 Mazda CX-5 2015 Mazda Mazda3 2015 Mazda Mazda6 2014 Mazda CX-5 2014 Mazda Mazda3 2014 Mazda Mazda6 2013 Mazda CX-5
Associated Documents
- Download MC-10154450-0001.pdf↗
February 5, 2019•Document ID: 10154452
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
09-010-19-3577
Date Added:
March 11, 2019
Manufacturer:
MAZDA
Summary
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
Associated Products (23)
2019 Mazda CX-3 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda Mazda2 2018 Mazda Mazda3 2018 Mazda Mazda6 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda Mazda2 2017 Mazda Mazda3 2017 Mazda Mazda6 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda Mazda2 2016 Mazda Mazda3 2016 Mazda Mazda6 2015 Mazda CX-5 2015 Mazda Mazda3 2015 Mazda Mazda6 2014 Mazda CX-5+ 3 more
Associated Documents
- Download MC-10154452-0001.pdf↗
February 4, 2019•Document ID: 10154457
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SA-006-19
Date Added:
March 11, 2019
Manufacturer:
MAZDA
Summary
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
Associated Products (23)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 3 more
Associated Documents
- Download MC-10154457-0001.pdf↗
February 4, 2019•Document ID: 10154454
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
15-002-19-3542
Date Added:
March 11, 2019
Manufacturer:
MAZDA
Summary
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction) is stored in the FSC module and cannot be erased. This concern may be caused by an internal FSC failure. To eliminate this concern, the production process of the FSC has been modified.
Associated Products (8)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2017 Mazda CX-5 2017 Mazda Mazda3 2017 Mazda Mazda6
Associated Documents
- Download MC-10154454-0001.pdf↗

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