Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10096585October 12, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING, THE VEHICLE STARTED TO SHAKE VIBRATE. THE CONSUMER TOOK THE VEHICLE FOR AN INSPECTION AND THE MECHANIC INFORMED THE CONSUMER THE MANIFOLD HAD CRACKED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095384October 7, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES
BALL JOINTS CORRODED, RESULTING IN ABNORMAL WEAR. BECAUSE OF THE DEFECT DESCRIBED IN THE STEERING LINKAGE:ARM:PITMAN RECALL 96V135000, BUT THIS VEHICLE WAS NOT COVERED DUE TO VIN. THE BALLM JOINTS WERE REPLACED BY THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094755September 30, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE RADIATOR LEAKED. DEALER STATED THAT MANIFOLD WAS CRACKED BECAUSE IT WAS MODIFIED WITH METAL INSTEAD OF PLASTIC MANUFACTURER STATED THERE WAS NOTHING THEY COULD DO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093284September 29, 2004
STRUCTURE
WINSHIELD GUTTER, BY DESIGN, DUMPS WATER DIRECTLY ONTO FIREWALL WHERE VENTILATION SYSTEM PLENUM IS ATTACHED, RESULTING IN INTERIOR LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089140September 28, 2004
VEHICLE SPEED CONTROL
THE VEHICLE SURGED AND BUCKED WHEN THE BRAKES WERE APPLIED. *MR THE CONSUMER HAD TO PUT THE VEHICLE IN NEUTRAL FOR IT TO IDLE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *NM WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKES THE VEHICLE CONTINUED TO ACCELERATE. AFTER THE VEHICLE WAS REPAIRED, THE SAME PROBLEM OCCURRED TWO MORE TIMES BUT MORE VIOLENTLY. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089599September 28, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING, THE VEHICLE STALLED. THE DEALER STATED THE FUEL PUMP WAS DEFECTIVE, AND SERVICED IT. *AK THERE WAS NO WARNING. THE VEHICLE WOULD ALSO CUT OFF WHEN THE VEHICLE WAS TURNING CORNERS. THERE WOULD BE NO POWER BRAKES AND STEERING. WHEN THE VEHICLE WAS PLACED IN PARK OR NEUTRAL AND THE KEY WAS TAKEN OUT, THE VEHICLE WOULD START IMMEDIATELY. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089178September 28, 2004
SUSPENSION:FRONT:WHEEL BEARING
A RECALL WAS RECEIVED ON WHEEL BEARINGS. CONSUMER CONTACTED DEALER, AND IT WAS DISCOVERED THAT THE PART WAS NOT IN. AFTER MAKING SEVERAL ATTEMPTS THE PART WAS NOT IN YET. *AK RECALL NUMBER : 04V328000 *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095270September 24, 2004
SUSPENSION, STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VEHICLE SPEED CONTROL:CRUISE CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
THE CONSUMER'S VEHICLE HAS REQUIRED MULTIPLE REPAIRS TO INCLUDE BALL JOINT REPLACEMENT, TURNED ROTORS AND IDLER ARM REPLACEMENT. THE VEHICLE ONLY HAS 70000 MILES. *NM THE CRUISE WOULD NOT SHUT OFF WITHOUT A NEAR SKID AMOUNT OF BRAKING, THIS WOULD ALSO OCCUR BECAUSE THE SHIFTER WOULD NOT COME OUT OF THE PARK POSITION. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012163September 24, 2004
SERVICE BRAKES, HYDRAULIC
WHEN THE VEHICLE WAS STARTED THE BRAKE PEDAL WENT TO THE FLOOR WHEN TAPPED. THE CONSUMER ALSO STATED WHEN THE BRAKES WERE APPLIED THE VEHICLE SHOOK. *NLM THE CONSUMER HAD A NEW MASTER CYLINDER, TEN SETS OF ROTARS AND PADS INSTALLED AND THE PROBLEM CONTINUED. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094087September 22, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE CAUGHT ON FIRE WHILE PARKED IN THE GARAGE ATTACHED TO THE HOUSE. LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. IT DID CAUSES PROPERTY DAMAGE TO THE HOUSE. A FORD REPRESENTATIVE/FIRE DEPT. REPRESENTATIVE, AND THE INSURANCE INVESTIGATOR AGREED THAT THE FIRE WAS CAUSE BY AN ELECTRICAL SHORT.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10092991September 21, 2004
AIR BAGS:SIDE/WINDOW
WHILE I WAS DRIVING OUR 2001 LINCOLN TOWN CAR SOUTH ON I95 NORTH OF BALTIMORE, THE LEFT FRONT TIRE PASSED OVER A PIECE OF DEBRIS WHICH TRIGGERED ONLY THE DRIVER'S SIDE AIR BAG. FORTUNATELY, I DIDN'T LOOSE CONTROL. HOWEVER, I APPEAR TO HAVE SUSTAINED SOME "MODERATE ,PERMANENT" HEARING LOSS IN MY LEFT EAR BETWEEN 250-1800 HERTZ. I HAVE BEEN UNDER A DOCTOR'S CARE SINCE THE EVENT AND HAVE TAKEN 5 HEARING TESTS WITHOUT ANY SIGNS OF HEALING OF THE INNER EAR. LOCAL LINCOLN DEALERS INDICATE THAT THEY ARE NOT AUTHORIZED TO DO THE REPAIRS UNDER THE WARRENTY GUIDELINES AND REFUSED TO FIX THE AIR BAG/SEAT EVEN THOUGH THE CAR IS STILL UNDER FACTORY WARRENTY. THEY DIRECTED ME TO MY INSURANCE (GEICO) .I ASKED THEM ABOUT HAVING THEM READ OUT THE "BLACK BOX" HIDDEN ANALOG AND PRE-EVEN DATA-THEY RESPONDED THAT THEY DO NOT HAVE THE SOFTWARE TO READ THIS DATA. INDEPENDENT COMPANIES QUOTE $300 TO READ OUT THE PRE-EVENT DATA IN THE WASHINGTON DC AREA. I HAVE YET TO HAVE THE REPAIRS DONE -WHICH ARE BEING COVERED BY GEICO . I AM VERY CONCERNED ABOUT A DEALER'S INABILITY TO ASSURE ME THAT THE SYSTEM IS NOT DEFECTIVE AFTER THE REPAIR. I AM AWARE OF THE ODI EFFORTS/ANALYSIS RELATED TO THE TENDENCY OF THIS TO HAPPEN WITH THIS MODEL (BEFORE FORD MODIFIED THE SENSOR LOCATION AND SOFTWARE IN LATER PRODUCTIONS) AND I WOULD LIKE TO DISCUSS ODI'S APPROACH IN EVALUATING THAT THIS CAR HAS NO KNOW SAFETY DEFECTS IN SPITE OF THE LARGE NUMBER OF NON-SIDE ACCIDENTS TRIGGERING THE SIDE AIR BAG.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10094376September 20, 2004
TIRES
RIGHT FRONT TIRE HAD A BUBBLE FROM THE RIM TO JUST PAST THE WHITE WALL. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091181September 17, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
9/12/04 CRACKED "COOLANT CROSSOVER PASSAGE" OF THE INTAKE MANIFOLD DRAINED ALL COOLANT FROM MY 1996 LINCOLN TOWN CAR, ON TO THE GARAGE FLOOR, WHILE SMOKING AND SMELLING. I WAS TOLD THIS HAS BEEN AN ONGOING PROBLEM SINCE 1996, FORD/LINCOLN HAS REPLACED THIS PART IN , CRUISERS, FLEET CAR, RENTALS ETC, WHAT ABOUT THE CONSUMER IN GENERAL. PLEASE SEE 97M91 RECALL BULLLETIN FOR FURTHER INFO.ALSO TSB 02-2-2 FEB 02 INTAKE MANIFOLD-CROSS OVER CHANNEL COOLANT SEEPAGE. I HAD TO HAVE THIS REPAIR DONE TO MY 1996 LINCOLN TOWN CAR MILEAGE OF 74675. THE COST WAS $535.00. THE MECHANIC AND THE SERVICE MANAGER TOLD ME THIS WAS AN ON GOING AND VERY PREVALENT PROBLEM. THEY HAVE DONE ALOT OF THESE REPLACEMENTS. THE NEW PART IS MADE OUT OF METAL, ?ALUMINUM OR STEEL.I CALLED CUSTOMER SERVICE AND WAS TOLD IT WAS MY PROBLEM. I FEEL THAT I HAVE BEEN TOTALLY IGNORED AND BASICALLY BLOWN OFF BY FORD MOTOR CO. THEY DEFINATELY ARE NOT VERY CUSTOMER ORIENTED AS FAS I AM CONCERNED. I AM A WIDOW, AND THEREFOR HAVE NO OTHER MEANS OF TRANSPORTATION, THIS WAS DEFINATELY A VERY COSTLY AND TOTALLY PREVENTABLE OCCURRENCE. I HAVE RETAINED THE DEFECTIVE PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092620September 17, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON SEPTEMBER 11, 2004 WHILE DRIVING AND APPROACHING THE STOP SIGN AT 10 MPH CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. AS RESULT, CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT COLLISION, WHICH DAMAGED CONSUMER'S VEHICLE AND THE VEHICLE IN FRONT. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND TECHNICIAN INDICATED TO CONSUMER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10092256September 15, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENTLY WHEN APPLYING THE BRAKE AT LOW SPEED OF 20 MPH OR LESS, IT CAUSED THE VEHICLE TO SHIMMY AND EXTENDED STOPPING DISTANCE OCCURRED. THE VEHICLE HAS BEEN TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER REPLACED THE ABS SENOR MODULE & CLEANED THE ABS SENSOR HOWEVER THE PROBLEM CONTINUED. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090993September 14, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
LINCOLN TOWNCAR - FIRE UNDER HOOD DESTROYED CAR. FIRE STARTED WHILE CAR WAS PARKED AND NOT RUNNING. HAD NOT BEEN DRIVEN FOR 8 HOURS PRIOR TO FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10091000September 14, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
I HAVE A 2002 LINCOLN TOWNCAR AT 51200 MILE I DISCOVERED THAT THE DOOR HING ON THE DRIVERS DOOR CAUSED THE DOOR TO MAKE NOISE WHEN YOU OPENED AND CLOSED IT.I DISCOVERED THE THE DOOR HING WAS DEFECTIVE. I FEAR THAT THE DOOR MAY COME OPEN IF I HIT A BUMP. THE CAR HAS NEVER BEEN WRECKED OR MISTREATED. THIS IS CLEARLY A FACTORY DEFECT AND LINCOLN SAID THEY WILL DO NOTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087346September 13, 2004
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN GAS PEDAL WAS TAPPED TO PULL UP INTO A PARKING SPACE VEHICLE ACCELERATED AT A HIGH SPEED. WHEN THIS OCCURRED BRAKE PEDAL WAS DEPRESSED TO SLOW AND STOP THE VEHICLE, BUT IT LOCKED UP AND FAILED. THIS RESULTED IN VEHICLE GOING OVER AN EMBANKMENT, DOWN A 5 FOOT HILL, AND CRASHING INTO A TREE. PRIOR TO THIS INCIDENT, TWICE WHEN MAKING A RIGHT TURN THE BRAKES LOCKED UP. DEALERSHIP CLAIMED THEY COULDN'T FIND ANYTHING WRONG WITHTHE VEHICLE. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10090776September 10, 2004
ENGINE AND ENGINE COOLING
WHILR SITTING BEHIND ANOYJER VEHICLE IN A PARKING LOT WITH FOOT ON BRAKE ENGINE BEGAN TO ACCELERATE AND CAR TO MOVE FORWARD. AS ENGINE INCREASED IN ACCELERATION I PUT TRANSMISSION IN NEUTRAL, ENGINE THEN WENT TO REDLEINE RPM. I TURNED OFF THE ENGINE AND WAITED A MOMENT AND RESTARTED CAR WHICH THEN PERFORMEND NORMALLY. I HAVE HAD VEHICLE IN DEALERSHIP FOR ACTION ON PROBLEM, BUT BECAUSE THEY WERE UNABLE TO DUPLICATE PROBLEM THEY WERE UNABLE TO RESOLVE SAME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090797September 10, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE FUEL LINE RUSTED AND RUPTURED ON MY TOWN CAR ON SEPTEMBER 9, 2004. I CALLED LINCOLN AND THEY WILL NOT EVEN CONCIDER LOOKING AT THIS VEHICLE. MY HUSBAND IS A MECHANIC AND HAS SEEN THIS PROBLEM WITH A 200 NAVIGATOR...WHERE THE BRAKES AND FUEL LINES WERE RUSTED AND THE BRAKE LINES RUPTURED. I WOULD LIKE THIS MATTER LOOKED INTO AND FIXED. THIS IS NOT A WEAR AND TEAR ITEM AND I SHOULD NOT BE EXPECTED TO PAY FOR IT. I DO NOT HAVE THE $2000.+ THAT IT WILL COST TO REPAIR THE VEHICLE. I MEAN THIS IS DEFINATLY A SAFTY ISSUE. MY CAR COULD HAVE EXPLODED WITH ME AND MY SON IN IT ON THE LAST 4800 MILE TRIP THAT WE JUST TOOK AFTER HIS LAST 6 MONTH DEPLOYMENT. THANK YOU DEBRA SIERENS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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