Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10132989September 22, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT: THE CONSUMER STATED THE PLASTIC INTAKE MANIFOLD CRACKED. THE CONSUMER HAD TO REPLACE THE MANIFOLD AT A COST $1600.00. THE OWNER WAS HOPING THAT THERE MAY BE A RECALL ON THE MANIFOLD. THE CAR WAS FINE BEFORE THIS. THE CAR WAS RUNNING WELL AND A METAL INTAKE MANIFOLD WAS PUT ON. THE DEALER COULD NOT HELP BECAUSE OF THE AGE OF THE CAR.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137015September 19, 2005
VEHICLE SPEED CONTROL
DT: THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THE VEHICLE HAS RAPID ACCELERATION. THE VEHICLE WAS AT DEALER FOR SERVICE ONE DAY, AND DEALER STATED THEY CORRECTED THE VEHICLE. HOWEVER, THE NEXT DAY IT HAPPENED AGAIN. THIS PROBLEM OCCURRED TWICE. THE DEALERSHIP STATED THAT THEY FIXED SOMETHING WITH THE HYDRAULIC BRAKES. THE CONTACT FILED A PREVIOUSLY COMPLAINT ODI 10125465 ABOUT THIS VEHICLE. THE CONTACT HAS BEEN HAVING THIS PROBLEM WITH HIS VEHICLE SINCE JULY 14, 2005. THE CAR WILL ACCELERATE 65-70 MPH, THE CAR WILL CONTINUE TO ACCELERATE EVEN IF HE PUTS THE CAR IN NEUTRAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136833September 17, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
I HAVE A 1997 LINCOLN TOWN CAR THE TWO BRAKE LINES THAT RUN TO THE BACK BRAKES RUSTED OUT, AND I LOST MY STOPPING POWER. THIS SHOULD HAVE NEVER HAPPEN. YOUR LIFE DEPENDS ON THEM. I HAD NEW ONES PUT IN AT MY EXPENSE. CAN YOU THINK THAT THEY WOULD PUT CHEAP LINES IN THE LINCOLN THAT COAST 35000 DOLLARS. THEY DID. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126313September 16, 2005
ENGINE AND ENGINE COOLING
DT: CONSUMER STATES THAT THREE YEARS AGO THE ENGINE STARTED SMOKING, WITH NO WARNING. THEY HAD THE VEHICLE TO THE DEALERSHIP AND WERE TOLD THE ENGINE HAD BLOWN. THEY HAD AN EXTENDED WARRANTY BUT THE COMPANY THAT PROVIDED THE WARRANTY WOULDN'T COVER IT. THE COMPANY DID EVENTUALLY FIX THE PROBLEM. ON JUNE 20, 2005 THE VEHICLE STARTED JERKING AND THE CONSUMER PULLED OVER ON I-10 AT WHICH POINT THE VEHICLE DIED. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THEY WERE TOLD THE ENGINE NEEDED TO BE REPLACED. DEALERSHIP SAID THEY HEARD A LOT OF NOISE IN THE ENGINE AND TO BREAK IT DOWN IT WOULD COST MORE THAN REPLACING IT. *JB THE CONSUMER STATED THE FIRST PROBLEM WAS THE MANIFOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136441September 14, 2005
VEHICLE SPEED CONTROL
ON SEPTEMBER 4TH, 2005 AT APPROXIMATELY 2:30 PM, MY ASSIGNED CAR, A 2005 LINCOLN CONTINENTAL, CRASHED INTO A HERTZ FORD TAURUS AND A HERTZ VOLVO. WAS THE ACCIDENT MY FAULT OR WAS IT CAUSED BY A DEFECTIVE CAR? I WAS AMONG TRANSPORTERS DROPPED OFF AT THE CHERRY HILL, NEW JERSEY HILTON HOTEL. OUR ASSIGNMENT WAS TO PICK-UP CARS AND DRIVE THEM TO THE HERTZ OFFICE AT MCGUIRE AIR FORCE BASE. I FOUND MY CAR, A 2005 LINCOLN CONTINENTAL, BUCKLED UP, CHECKED THE MILEAGE, STARTED THE ENGINE AND TURNED THE LIGHTS ON. I PUT THE CAR INTO REVERSE AND THE CAR ACCELERATED UNCONTROLLABLY INTO TWO PARKED CARS. ALL CARS HAD SEVERE DAMAGE. I DON'T BELIEVE (AND AM WILLING TO TAKE A LIE DETECTOR TEST TO PROVE IT) I WAS IN ANY WAY RESPONSIBLE FOR THE ACCIDENT BECAUSE FIRST OF ALL, I HAVE BEEN EMPLOYED FOR ALMOST A YEAR AS A BORDENTOWN, NJ HERTZ TRANSPORTER AND HAVE A PERFECT DRIVING RECORD, WITH NO VIOLATIONS OR WARNINGS OF ANY KIND. SECONDLY, THE PARKING LOT ATTENDANT SAID HE THOUGHT I HAD MY BRAKES AND ACCELERATOR ENGAGED AT THE SAME TIME. I DON'T KNOW HOW THIS WAS POSSIBLE UNLESS THE CAR WAS ACCELERATING BY ITSELF AND OVERPOWERED THE BRAKES. THIRDLY, ACCELERATION MARKS ON THE PAVEMENT WERE CONTINUOUS, UNBROKEN AND HAD A UNIFORM CONSISTENCY IN COLOR AND WIDTH, SHOWING THAT NOTHING I DID HAD ANY EFFECT ON THE BACKWARD ACCELERATION. FINALLY, I DON'T THINK ANYONE CAN REPRODUCE THESE MARKS (APPROXIMATELY 33 FEET LONG) WITH THE SAME AUTOMOBILE UNLESS THEY SPEED THE ENGINE TO ITS MAXIMUM RPM IN NEUTRAL AND THEN SLAM THE TRANSMISSION INTO REVERSE. I OBVIOUSLY DID NOT DO THIS. SOMEBODY MUST INVESTIGATE THE MECHANICAL, ELECTRICAL AND ELECTRONICS OF THE 2005 LINCOLN CONTINENTAL THAT ROCKETED BACKWARD INTO TWO PARKED CARS. I WANT TO SEE THIS REPORT, SINCE I WAS THE DRIVER. MIKE MEIR, CITY MANAGER FOR HERTZ AT BORDENTOWN, NJ 609-298-8585 CAN REFER TO THE ACCIDENT REPORT, GIVE YOU THE VIN NUMBER OR ANY ADDITIONAL INFORMATION YOU MAY REQUIRE.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10136669September 9, 2005
TIRES
2002 LINCOLN TOWN CAR RIGHT REAR TIRE BLEW OUT.*MR THERE WAS A NAIL FOUND IN THE TIRE, THE CONSUMER BELIEVED THE TIRE SHOULD HAVE JUST GONE FLAT AND BLOW OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132216September 9, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
DT: THE CONTACT COMPLAINED ABOUT SUDDEN ACCELERATION PROBLEMS. WHEN APPLYING THE BRAKES VEHICLE DID NOT STOP BUT ACCELERATED 6-10 SECONDS. THIS WAS THE FOURTH INCIDENT. *AK THE THINKS IT IS A POSSIBILITY THE PEDALS ARE TOO CLOSE TOGETHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135845September 8, 2005
ELECTRICAL SYSTEM:WIRING
AS THE CAR NEARED THE END OF ITS WARRANTY, I HAD SEVERAL FAILURES. THE AIR CONDITIONING FAILED AT 45000 MI., TWO COIL PACKS FAILED UNDER WARRANTY. I WAS DRIVING THE CAR ABOUT A WEEK BEFORE THE FINAL FAILURE AND IT JUST LOST ALL POWER. I BARELY GOT IT TO PULL BY HOLDING IT IN LOW GEAR. IT WOULD BARELY MOVE BUT I GOT IT TO A PARKING LOT AND LEFT IT FOR ABOUT AN HOUR. WHEN I RETURNED IT STARTED UP AND DROVE JUST FINE. I TOOK IT TO THE LINCOLN MERCURY DEALER AND THEY COULD FIND NOTHING WRONG. ABOUT A WEEK LATER MY WIFE STARTED TO DRIVE THE CAR (COLD) AND ALMOST GOT RUN OVER TRYING TO LEAVE THE DRIVEWAY. I WAS WALKING ONE BLOCK UP THE STREET AND SHE PULLED IN AND ASKED ME TO LOOK AT THE CAR. IT WAS RUNNING VERY ROUGH JUST AS BEFORE SO I TOLD HER TO TAKE IT BACK HOME AND PARK IT AND TAKE THE OTHER CAR. SHE DID THIS, LOCKED IT AND LEFT. IT HAD ONLY RUN ABOUT 4 OR 5 MINUTES. AS I WALKED AROUND THE BLOCK I HEARD A CAR ALARM GOING OFF AND AS I APPROACHED MY HOUSE I SAW THE CAR ON FIRE SITTING JUST OUTSIDE THE GARAGE, LUCKILY I CALLED THE FIRE DEPT AND THEY CAME AND PUT IT OUT BUT IT WAS DESTROYED. THE CAR WAS MAYBE ONE MONTH OUT OF WARRANTY SO I CALLED THE DEALER, THE REGIONAL FORD REP AND A RETIRED FORD REP I KNOW. AND NONE OF THEM WOULD TALK TO ME, RETURN PHONE CALLS( IN THE CASE OF THE REGIONAL FORD REP) I CALLED DETROIT TO THE EXECUTIVE OFFICES OF FORD AND A LAWYER TOLD ME IT WAS NOT THEIR PROBLEM AND TO FILE A CLAIM WITH MY INSURANCE COMPANY. HE WOULD NOT EVEN SEND SOMEONE TO INSPECT IT. THE INSURANCE COMPANY PAID OFF AND I TRIED TO GET THEM TO INVESTIGATE TO FIND THE PROBLEM BUT I DON'T KNOW WHAT THEY DID. THE FIRE WAS OBVIOUSLY ELECTRICAL BUT I DON'T KNOW MORE. THE CAR WAS A 1999 LINCOLN TOWN CAR SO THE PRESENT RECALL DOESN'T COVER ENOUGH CARS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10135530September 7, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED THAT THE BRAKES WERE NOT STOPPING THE VEHICLE. THIS OCCURED WHILE DRIVING AT A LOW SPEEDS OF 20 MPH OF LESS ON 9-04-05. SHE REPORTED THIS BEING THE FIRST TIME SHE HAD A BRAKE PROBLEM. A MONTH AGO THE ABS LIGHT CAME ON SO THE CONSUMER TOOK THE VEHICLE TO DEALER AND THEY SAID THERE WAS NO PROBLEM WITH THE BRAKES. SHE DID NOT HEAR ANY KIND OF NOISE WHEN SHE APPLIED THE BRAKES. SHE THEN TOOK VEHICLE TO A SERVICE DEALER AND THEY TOLD HER TO CALL NHTSA VEHICLE SAFETY HOT LINE. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135299September 4, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
COMPLETE ENGINE FAILURE. 1998 LINCLON PURCHASED 9/6/98. ORIGINAL OWNER AND CAR IS MAINTAINED AT DEALERSHIP AT APPROX 3500 MILES. FULL COMPLEMENT OF OIL AT TIME OF INCIDENT. 56087 MILES. FV826006ARM 4.6L . 1LNFM83WIWY718403. ENGINE WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134958August 31, 2005
AIR BAGS:SIDE/WINDOW
WHILE DRIVING ON A GRAVEL ROAD AT APPROXIMATELY 10 MPH, AIRBAG FROM THE SIDE OF FRONT PASSENGER SEAT DEPLOYED. THERE WAS NO WARNING. WE HEARD A LOUD EXPLOSION, FOLLOWED BY SMOKE AND A FOUL ODOR. MY DAUGHTER, WHO WAS SITTING IN THE SEAT WAS SCREAMING IN PAIN. I IMMEDIATELY STOPPED THE CAR AND EXITED THE VEHICLE TO ATTEND TO HER INJURIES. AT FIRST WE THOUGHT SHE HAD BEEN SHOT. SHE HAD BURNS, CUTS, AND BRUISING ON HER BACK AND RIGHT SIDE. WE BOTH HAD TROUBLE BREATHING. WE FOUND A POLICE OFFICER AND HE TOLD US TO SEEK MEDICAL ATTENTION. WHICH WE DID. WE CONTACTED LINCOLN/FORD WHILE ON OUR WAY TO THE EMERGENCY ROOM. WE WERE DIRECTED FROM A RECORDING TO CONTACT LOCAL DEALERSHIP WITH ANY COMPLAINTS. WE CONTACTED THE CAVENAUGH LINCOLN DEALERSHIP IN JONESBORO, ARKANSAS. WE WERE TOLD THAT THERE WAS NOTHING TO PROVE THAT THIS WAS A DEFECT THAT THERE WAS A PROBLEM IN THE SENSOR AND THAT IT WOULD COST AROUND $2,000.00 FOR PARTS AND LABOR. THEY EVEN NOTED ON THE WORK ORDER THAT I THOUGHT THERE WAS SOME KIND ON FACTORY DEFECT AND I WANTED THEM TO VERIFY OR DENY THIS. THEY IN RETURN CHARGED ME $103.00 FOR ESTIMATE THEY MADE OF THE REPAIRS. TO THIS DATE WE ARE STILL WORKING WITH OUR INSURANCE COMPANY TO SEE WHAT KIND IF ANY CHANGES OR REPAIRS THE MOTOR COMPANY ARE WILLING TO MAKE. *NM
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10134763August 30, 2005
ENGINE AND ENGINE COOLING
PLASTIC MANIFOLD CRACK, ENGINE AND ENGINE COOLING SYSTEM BLEW UP ON A BUSY PARKWAY. SHOULD BE LIABLE FOR THIS BIG ENGINEERING PROBLEM ON IT CARS. I BROUGHT THIS CAR NEW AND TO GET IT FIXED IT CAUSE A LOT OF MONEY . WAS NEVER NOTIFY OF THIS CONDITION . *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129324August 26, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONSUMER STATES THAT THEIR 1992 LINCOLN TOWN CAR CAUGHT ON FIRE AND BURNED. THIS VEHICLE HAD BEEN PARKED IN THE DRIVEWAY. THE FIRE STARTED IN THE ENGINE COMPARTMENT ON THE FRONT LEFT AT THE VEHICLE SPEED CONTROL. THERE WAS A RECALL FROM NHTSA #99V124000; THE OWNER NEVER RECEIVED THE RECALL NOTICE. THE NOTICE WAS DATED MAY 19, 1999, THIS INFORMATION WAS FROM FORD, AND THE REPRESENTATIVE FROM FORD DID TELL THE OWNER THAT VEHICLE WAS INCLUDED IN THE RECALL. THE OWNERS WERE UNAWARE OF THE RECALL. THE VEHICLE HAD BEEN PARKED FOR 5 DAYS. THE CRUISE CONTROL HAD STOPPED WORKING A WEEK BEFORE THE OWNER HAD LEFT FOR VACATION. THE OWNER HAD PLANNED ON CHECKING THIS AFTER HE RETURNED. THE OWNERS WERE OUT OF TOWN WHEN THIS HAPPENED. THERE IS A FIRE INVESTIGATION AND REPORT. THE FIRE DEPARTMENT DID CONFIRM THAT THE FIRE STARTED IN THE FRONT LEFT ENGINE AREA. THERE WERE NO PRIOR PROBLEMS WITH THE ELECTRICAL SYSTEM BEFORE. THE VEHICLE IS A TOTAL LOST. THE FIRE DEPARTMENT DID NOT GIVE THE OWNERS ANY OTHER INFORMATION ON THE REPORT; THEY ONLY GIVE THE REPORTS TO THE INSURANCE COMPANIES. THE VEHICLE DROVE FINE BEFORE THE FIRE INCIDENT. THE VEHICLE HAD ALL OF ITS REGULAR MAINTENANCE. THERE IS NO REPORT, BUT THE POLICE WAS THERE. NO INJURIES. THERE WAS OTHER PROPERTY DAMAGE TO THE LANDSCAPING, MOBILE HOME ON THE SIDING AND CANOPY.*AK *NM *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10134216August 25, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
(1)NORMAL DRIVING; NOTHING UNUSUAL (2)LEAKING OF COOLANT INTO AIR CONDITIONING SYSTEM; OILY SUBSTANCE ON INSIDE OF WINDSHIELD (3)HEATER CORE REPLACED 3 TIMES IN LESS THAN 6 MONTHS; FIRST TIME AT MY EXPENSE. 3RD TIME I WAS TOLD THAT FORD MOTOR COMPANY HAD 'FOUND A SOLUTION' TO KEEP IT FROM HAPPENING AGAIN...AT AN ADDITIONAL COST OF $464.27
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134251August 25, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKE LINE FAILURE DUE TO CORRODED BRAKE LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135587August 24, 2005
ELECTRICAL SYSTEM
1996 LINCOLN TOWN CAR CAUGHT ON FIRE RESULTING IN THE CONSUMER'S HOME CATCHING ON FIRE.*MR *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10133962August 23, 2005
ELECTRICAL SYSTEM:WIRING
DT: 1991 FORD LINCOLN TOWN CAR. WHILE DRIVING THE CAR TURNED ON THE AIR CONDITIONING AND ABOUT 15 TO 20 MINUTES LATER SAW FIRE COMING OUT FROM UNDERNEATH THE HOOD, SURROUNDING THE RIGHT FRONT WHEEL. PULLED OFF THE ROAD, BY THAT TIME THE CAR HAD A LARGE FIRE. THE CONSUMER PUT THE FIRE OUT BY THROWING WATER ON IT. AFTER LOOKING AT THE CAR SAW THAT ALL THE WIRES WERE MELTED AROUND WHERE THE WHEEL WAS, AND ALSO THERE WAS A MELTED RUBBER. A FRIEND INSPECTED THE CAR. HE CUT A WIRE THAT LET THE CONSUMER DRIVE THE CAR HOME. WHERE IT WAS PARKED. THERE WAS A SHORT CIRCUIT IN THE WIRING SYSTEM. THE CAR HAS NOT BEEN REPAIRED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10133833August 22, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
PIECE WHICH CONTROLS THE HOT AIR/COLD AIR MIXTURE'S DOOR CRACKED AND ALLOWED THE SQARE METAL PEG TO SPIN FREELY IN THE CRACKED PLASTIC - ELIMINATING THE ABILITY TO MAKE THE AIR EITHER HOTTER OR COLDER. WE HAD TO DRIVE 3000 MILES (MUCH OF IT THROUGH ICY ROADS AND BLIZZARDS) WITHOUT HEAT OF ANY KIND AS A RESULT OF THIS DEFECT. VERY DANGEROUS CONDITIONS, BUT FORD COULDN'T FIT US IN AT ANY OF THEIR SHOPS DUE TO THE LENGTH IT WOULD TAKE (A WEEK) TO FIX THE PROBLEM. THIS ENDED UP COSTING US OVER $2000 FOR FORD TO FIX UPON OUR ARRIVAL HOME. CLEARLY A DEFECTIVE PART SINCE TO GET TO THE PART A PERSON MUST REMOVE ALL THE AIRBAGS, FRONT SEATS, DASH, AND ETC. - IT ISN'T SOMETHING THAT COULD HAVE BEEN USER CAUSED OR USER ERROR. THIS WAS A VERY DANGEROUS DEFECT, AS IT SEVERLY LIMITED OUR VISIBILITY (NO DEFROSTERS). AMBIENT TEMPERATURE IN THE VEHICLE WAS LESS THAN 30 DEGREES F FOR 1500 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132707August 13, 2005
ENGINE AND ENGINE COOLING
CAR BEGAN TO SHOW STEAM UNDER HOOD. TEMPERATURE INDICATOR WAS MAXIMUM. AFTER CHECKING UNDER THE HOOD,THE ANTI-FREEZE OVER-FLOW WAS EMPTY. I FILLED WITH WATER AND CONTINUED HOME. I CALLED MY MECHANIC AND HE SENT A WRECKER TO TOW THE CAR. AFTER INSPECTION, HE NOTIFIED THAT THE INTAKE MANIFOLD HAD SPLIT. HE INDICATED THERE MIGHT BE A RECALL ON THE MANIFOLD AS THE REPLACEMENT WAS METAL INSTEAD OF PLASTIC. I CALLED THE DEALER AND HE SAID NO RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131927August 8, 2005
TIRES
2 COOPER SLE 22560 16 TIRES HAD BLOWOUTS WITHIN A SPACE OF 8 WEEKS GOING 60-70 MPH. THE TIRES HAD APPROXIMATELY 8,000-11,000 MILES RESPECTIVELY. BOTH TIRES WERE ON THE BACK OF THE CAR. *N
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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