Lincoln Navigator Service Bulletins (2023)
147 manufacturer communications on file.
- August 14, 2023•Document ID: 10241447Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 23-2250
- Date Added:
- August 30, 2023
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60/10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
Associated Products (27)2023 Ford Bronco2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Bronco2021 Ford Expedition+ 7 moreAssociated Documents - August 2, 2023•Document ID: 10241627Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51838
- Date Added:
- September 4, 2023
- Manufacturer:
- LINCOLN
SummaryIn various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
Associated Products (44)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition+ 24 moreAssociated Documents - August 1, 2023•Document ID: 10241997Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SU5 P1 Navigator
- Date Added:
- September 7, 2023
- Manufacturer:
- LINCOLN
SummarySoftware Update 5 P1 for 2022-2023 Navigator Vehicles is now available. Quality improvements include: -Enables rear screen mirroring via vehicle wifi hotspot -Minimize time customer cannot enter the vehicle during future inhibit updates.
Associated Products (2)Associated Documents - August 1, 2023•Document ID: 10240580Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- SSM 51827
- Date Added:
- August 14, 2023
- Manufacturer:
- LINCOLN
SummarySome 2022-2023 F-150 and 2023 Expedition/Navigator vehicles built on or after 01-Oct-2022 equipped with a 3.5L GTDI engine may exhibit reduced engine power on startup and an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P2101 stored in the powertrain control module (PCM). This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers they can remove this condition and continue to drive the vehicle by turning off the vehicle and leaving the vehicle in Key OFF, Engine OFF for at least 30 seconds, then restarting the engine. Engineering is working on a solution that is expected in October 2023. Monitor OASIS for additional information and schedule service appointments once the repair becomes available.
Associated Products (4)Associated Documents - July 14, 2023•Document ID: 10239480Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; STRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- SSM 51789
- Date Added:
- July 18, 2023
- Manufacturer:
- LINCOLN
SummarySome 2022-2023 Expedition/Navigator vehicles built on or before 13-May-2023 may exhibit the power liftgate not fully opening when the vehicle is locked. This may be due to rear gate trunk module (RGTM) software. To correct this condition, reprogram the RGTM using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use casual part 14b291 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (4)Associated Documents - July 6, 2023•Document ID: 10239098Service Bulletin/Repair InstructionsBACK OVER PREVENTION: CAMERA SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 51776
- Date Added:
- July 12, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Mustang Mach-E/F-150, 2022-2023 Expedition/Navigator and 2023 Corsair vehicles may exhibit a Driver Monitoring Camera Blocked message and/or DTCs B115E:97, B15E1:97 and/or B15E2:97 stored in the driver status monitor camera module (CMR). These DTCs should be disregarded unless it is a DTC with a status byte 8F. Other status bytes should be disregarded as they may be caused by a camera obstruction such as driver position, aftermarket devices or dust on the camera. To clear the DTCs, remove anything obstructing the view of the camera and light emitting diodes (LEDs), place the steering wheel in the center position and close the driver door. Connect Ford Diagnosis and Repair System (FDRS) and clear the DTCs. Turn the ignition off and wait 10 seconds. Turn the ignition on and wait 1 minute. Perform the CMR self-test and reevaluate if DTCs persist.
Associated Products (8)Associated Documents - July 3, 2023•Document ID: 10238468Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51764
- Date Added:
- July 3, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost may exhibit an illuminated malfunction indicator lamp (MIL) and low oil pressure warning in the instrument panel cluster (IPC), with diagnostic trouble codes (DTC) P0521 and/or P0524 in the powertrain control module (PCM). This condition may be caused by an internal oil pressure leak. If pinpoint test E in the Workshop Manual (WSM) Section 303-01B directs you to the replacement of the oil pump, upon reassembly inspect that the main oil gallery tube (6718) is assembled and aligned properly on the back of the engine front cover. The engine oil gallery seal (00815) must be replaced any time the front cover is removed (per WSM Section 303-01B). The WSM front cover removal and installation procedure is in the process of being updated.
Associated Products (6)Associated Documents - July 3, 2023•Document ID: 10238461Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- SSM 51762
- Date Added:
- July 3, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of the SYNC module (APIM). This issue does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in September 2023. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in September 2023. Monitor OASIS for additional information.
Associated Products (17)2023 Ford Bronco2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford Transit2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford F-1502022 Ford Transit2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford F-1502021 Lincoln NautilusAssociated Documents - June 23, 2023•Document ID: 10238283Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- TSB 23-2181
- Date Added:
- June 30, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Explorer/Aviator vehicles may exhibit a lack of audio and/or a water leak in the rear liftgate area and/or water in the spare tire area. The customer may indicate that this concern is more noticeable after a car wash or rainfall. To correct the condition, follow the Service Procedure to identify the leak path.
Associated Products (6)Associated Documents - June 20, 2023•Document ID: 10238275Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51737
- Date Added:
- June 30, 2023
- Manufacturer:
- LINCOLN
SummarySome 2022-2023 Navigator vehicles may exhibit the power running boards defaulting to OFF after a key cycle. This condition does not affect vehicle durability and no additional diagnosis or service is recommended for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition. The customer can temorarily reset to Auto by entering the Power Running board Setting in the center display screen - Settings > Power Running Board > Runing Board Mode > Auto. Replacement or reprogramming of the SYNC module (APIM) is not recommended for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (2)Associated Documents - June 14, 2023•Document ID: 10238274Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 51714
- Date Added:
- June 30, 2023
- Manufacturer:
- LINCOLN
Summary2023 Navigator vehicles may exhibit the power running boards defaulting to OFF after a key cycle. This condition does not affect vehicle durability and no additional diagnosis or service is recommended for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition. Replacement or reprogramming of the SYNC module (APIM) is not recommended for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (1)Associated Documents - June 14, 2023•Document ID: 10237968Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; EQUIPMENT; STRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- SSM 51713
- Date Added:
- June 30, 2023
- Manufacturer:
- FORD
SummarySome 2023 Expedition/Navigator vehicles built on or before 13-May-2023 may exhibit the power liftgate not fully opening when commanded and the vehicle is locked. This condition does not affect vehicle durability and no additional diagnosis or service is recommended for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition. Replacement or reprogramming of the rear gate trunk module (RGTM) is not recommended for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (2)Associated Documents - June 7, 2023•Document ID: 10237786Service Bulletin/Repair InstructionsPOWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; UNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 51687
- Date Added:
- June 16, 2023
- Manufacturer:
- FORD
SummaryTSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates.
Associated Products (27)2023 Ford Bronco2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Bronco2021 Ford Expedition+ 7 moreAssociated Documents - May 29, 2023•Document ID: 10236680Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 22-2428
- Date Added:
- May 30, 2023
- Manufacturer:
- FORD
SummarySome 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT transmission and built on or before 15-Aug-2022 may exhibit a harsh/delayed engagement and/or harsh/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the PCM or TCM, the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
Associated Products (27)2023 Ford Bronco2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Bronco2021 Ford Expedition+ 7 moreAssociated Documents - May 23, 2023•Document ID: 10237335Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 51656
- Date Added:
- June 5, 2023
- Manufacturer:
- FORD
SummarySome 2022-2023 F-150/Bronco/Expedition/Navigator/Escape/Corsair/Bronco Sport/Edge/Mustang vehicles built on 04-Sep-2022 and through 30-Dec-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0230 stored in the powertrain control module (PCM). The vehicle may also experience a no start or stall after start. This may be due to an internal PCM issue. If this DTC is present, verify the battery condition, then perform pin point test (PPT) KC of the Work Shop Manual (WSM), Section 310-01. If PPT KC leads to component replacement, start with replacing the PCM and then evaluate the vehicle. If the DTC returns, follow WSM, Section 310-01 PPT KC direction to address the issue.
Associated Products (14)Associated Documents - May 10, 2023•Document ID: 10236335Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 51622
- Date Added:
- May 16, 2023
- Manufacturer:
- LINCOLN
Summary2022-2023 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2023 Expedition/Navigator vehicles built on or after 08-Jun-2022 and 2022 Escape/Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
Associated Products (10)Associated Documents - May 5, 2023•Document ID: 10236029Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; TRAILER HITCHES
- Mfr Comm. #:
- SSM 51601
- Date Added:
- May 24, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 F-150 and 2022-2023 F-Super Duty/Expedition/Navigator/Maverick vehicles equipped with an integrated trailer module (iTRM) may exhibit a trailer lamp fault message with various related diagnostic trouble codes (DTC). Most trailer emulator testers will not draw enough current to correctly diagnose these concerns. They may be used to diagnose basic functionality of the iTRM, however, some trailer emulator testers may cause false trailer lamp fault messages to appear. The customer's trailer should be used for diagnosis instead of a trailer emulator tester. Refer to Workshop Manual (WSM), Section 417-01 for normal diagnostics.
Associated Products (9)Associated Documents - April 28, 2023•Document ID: 10235322Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:LABELS
- Mfr Comm. #:
- SSM 51583
- Date Added:
- May 4, 2023
- Manufacturer:
- FORD
SummarySome 2022-2023 Expedition/Navigator vehicles equipped with a family entertainment system may experience system concerns. For assistance, contact the VOXX Customer Service Dept. at 1-866-869-7888. If possible, record the device serial number by selecting the gear icon from the home screen, then Settings, scroll to Device and Software, select About, then Your TV and the serial number will be shown on the right-hand side. If the unit will not power up, the serial number is on the label on the back of the monitor. It is also beneficial to know the date the issue occurred, how long the monitors were on prior to the issue, what was being done (streaming video, high-definition multimedia interface (HDMI), what apps) and if the fundamental operating system (FOS) version was recently updated. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.
Associated Products (4)Associated Documents - April 14, 2023•Document ID: 10234595Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 23-2122
- Date Added:
- May 4, 2023
- Manufacturer:
- LINCOLN
SummarySome 2021-2023 F-150/Mustang Mach-E and 2023 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability and/or BlueCruise/ActiveGlide inoperative and/or diagnostic trouble code (DTC) U2400:00 in the gateway module (GWM) and advanced driver assistance system (ADAS) modules with no other DTCs present. This may be due to an expired BlueCruise/ActiveGlide map file in the GWM and/or the customer's BlueCruise/ActiveGlide map subscription being expired. To correct the condition, follow the Service Procedure to update the GWM.
Associated Products (5)Associated Documents - April 4, 2023•Document ID: 10235153Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- SSM 51536
- Date Added:
- May 4, 2023
- Manufacturer:
- FORD
SummaryFor 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
Associated Products (47)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2023 Lincoln Corsair2023 Lincoln Navigator2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer+ 27 moreAssociated Documents