Lincoln MKZ Complaints (2016)

71 consumer complaints on file.

#11770858October 13, 2026
BACK OVER PREVENTION
The contact owns a 2016 Lincoln MKZ. The contact stated that while reversing, the rearview camera was intermittently inoperable. The vehicle was taken to the dealer. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765848September 21, 2026
ENGINE
Catalytic Converter P0420 issue that cannot be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765568September 19, 2026
BACK OVER PREVENTION: WARNINGS
Ream view camera only works about 5% of the time. Makes it difficult for me to see behind when backing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750514July 15, 2026
SERVICE BRAKES
The contact owns a 2016 Lincoln MKZ. The contact stated that while the vehicle was parked, the contact became aware that the brake light had remained illuminated. The contact stated that the failure occurred while the vehicle was unoccupied. In addition, the contact stated that while the vehicle was parked, the gear shifter independently shifted out of park. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed brake pedal bumper stop. The contact was informed that the brake pedal bumper stop was detached and caused the brake light to remain illuminated. The contact was advised to contact the dealer. The contact was informed of an unknown recall; however, the VIN was not associated with a recall related to the failure. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746405June 25, 2026
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the rear passenger's side door independently unlatched and opened. No warning lights were illuminated. The contact stated that while attempting to close the door, the door failed to close or latch as intended. The contact stated that the contact's grandson was seated in the rear passenger's seat during the failure that occurred. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737041May 11, 2026
WHEELS, UNKNOWN OR OTHER
-The front bumper of the car is nearly coming off. This is attached by a "bra" covering the front bumper and if not on the whole front bumper would fall off. The tires/rims are also nearly run down and need to be replaced. -This is caused me great concern when transporting my children as a divorced father to and from the other party's premise. At every turn I believe the bumper may fall off or one of the tires. -UNKNOWN -UNKNOWN -This problem has been happening for at least a year, and I would like for the (front bumper) of the vehicle to be replaced along with four (tires/rims) at the earliest.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735998May 6, 2026
BACK OVER PREVENTION
The contact owns a 2016 Lincoln MKZ. The contact stated that the back over prevention camera would display a black screen whenever in reverse. The camera would fail the majority of the time when in reverse. The failure related to NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The dealer was contacted, and it was confirmed that the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726289March 23, 2026
STEERING
The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the steering wheel became loose, and the vehicle became difficult to steer. The contact stated that the front end made an abnormal humming sound. The vehicle experienced a loss of power steering assist functionality. The contact pulled over, and the vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723217March 10, 2026
ELECTRICAL SYSTEM
regarding the rear view camera. It stopped working intermittently and now it shows the picture inverted (backwards) I see an extensive list of vehicles that have been recalled, but my vin is not listed. How do I get this repaired?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691119October 3, 2025
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, ELECTRICAL SYSTEM
The back up camera mostly is blank and doesn’t warn me of a vehicle coming from either side resulting in almost getting hit several times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689668September 25, 2025
ELECTRICAL SYSTEM
Rear camera malfunction in that the image is reversed and the reference lines are missing, fertile lines also appear obstructing view
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687957September 17, 2025
UNKNOWN OR OTHER
My back up camera fails the majority of the time. When in reverse it will say camera not available, or it will just go black. And every once in a while it will actually work. I have goiter used to using the camera to check for cars and children behind me. It is hard to see things behind me when I just look out the back window. Yes had a ford dealer look over it and they told me it would be very expensive to have fixed and that they see this problem often on the MKZ. No warning. It just started working intermittently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687210September 14, 2025
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The issue is the back up camera works correctly sporadically. Often times the screen is blank or says to contact the dealer. I took it to the Ford dealer and said to fix the issue the camera would have to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686595September 11, 2025
BACK OVER PREVENTION
The contact owns a 2016 Lincoln MKZ. The contact stated that while shifting into reverse(R), the image on the rear-view camera was frozen or distorted. The contact stated that on other occasions the screen was black. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the back over prevention camera needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686316September 10, 2025
UNKNOWN OR OTHER
I have had this problem now for over a year, the backup camera on my 2016 Lincoln MKZ shows a panoramic view of the rear but things are reversed, left is on the right side and visa versa or the screen goes blank and a message states camera unavailable contact dealership. Sometimes it works okay but then goes into one of the two issues mentioned above. I talked with my dealership and they wanted to diagnose it, for a fee, or replace the camera which would be between $500 and $800 but I declined. You have had a few reports of this for the MKZ but just recently Ford issued a recall for this specific issue and symptoms for 2015 to 2019 Mustangs, Lincoln Navigators, Lincoln MKC, Edge, Fusion and others along with the entire F-series pickup trucks. The recall issued indicated a software issue and that any authorized dealership could replace the camera but when talking to my dealership today, Irwin Lincoln/Mazda in Freehold New Jersey, they said since my car/vin isn't currently under the current recall for this they would have to charge me a diagnostic fee and parts/labor to fix what they find. You need to include the 2015 to 2019 MKZ under this recall as I and others have had the exact symptoms indicated on the current recall for the backup camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682319August 22, 2025
ELECTRICAL SYSTEM
The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at various speeds, the vehicle lost automotive power. Several unknown warning lights were illuminated. Prior to the failure, the vehicle had been taken to a local dealer on several occasions for a START/STOP repair, and other unknown repairs; however, the failure reoccurred. The vehicle was towed back to the same local dealer where it was diagnosed; however, the results were unavailable. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679988August 11, 2025
UNKNOWN OR OTHER
We own a 2016 Lincoln MKZ hybrid that is having issues with the backup camera randomly going blank, or significant delays at random times. Ford/Lincoln addressed the exact issue as a software recall in other models under Recall 25S72, but failed to list our vehicle. This is becoming a big issue with safety not having the backup camera working with the way the rear window is placed, it is difficult to see certain areas behind you. Since this was already identified as a software issue by Lincoln/Ford, we would like to see them extend the recall include our vehicle. This randomly has been happening for the last month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674318July 17, 2025
BACK OVER PREVENTION
The contact owns a 2016 Lincoln MKZ. The contact stated that while reversing, the rearview camera was inoperable, and the message "Camera Is Unavailable" was displayed. An unknown dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was 43,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666907June 14, 2025
ENGINE
My MKZ started slowly losing coolant and running rough particularly upon starting the engine. Two days later the overheating warning came on and I pulled over and shut off the engine. Sioux Falls Ford has diagnosed it as coolant intrusion in the engine requiring a new engine block.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664541June 3, 2025
ENGINE
The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the engine overheated with smoke coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact stated the vehicle lost motive power but was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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