Lincoln MKZ Complaints

1,851 consumer complaints on file.

#10919109October 26, 2016
AIR BAGS
TAKATA RECALL. THE REPAIRS ARE TAKING TOO LONG. I DRIVE WITH MY 10-MONTH OLD IN THE CAR AND AM CONCERNED WITH THE LIFE THREATENING/SERIOUS INJURY POSSIBILITY IF INVOLVED IN AN ACCIDENT WHERE THE AIRBAG IS ENGAGED! I WOULD LIKE AN ALTERNATIVE RECOURSE AT THE EXPENSE OF THE MANUFACTURER, SUCH AS A LOANER CAR OR SOMETHING! MY FAMILY'S LIFE IS AT RISK EVERY TIME WE DRIVE THE CAR. I HAVE TWO CARS AFFECTED BY THIS RECALL AND WILL SUBMIT TWO COMPLAINTS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918775October 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918807October 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/06/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917578October 20, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE LEAKED FUEL AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916474October 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE....UPDATED 12/14/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915904October 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915927October 13, 2016
STRUCTURE:BODY
THE RIGHT REAR DOOR SWUNG OPEN AS I WAS DRIVING. THE DOOR WON'T STAY SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915635October 12, 2016
UNKNOWN OR OTHER
THE DOOR HANDLE ON THE DRIVER SIDE DOOR BROKE, WHICH WOULD NOT ALLOW THE LOCKING MECHANISM TO WORK.. UNABLE TO LOCK THE CAR DOOR EITHER MANUALLY OR BY USING THE REMOTE FOB. WAS ABLE TO OPEN & CLOSE THE DOOR, JUST COULD NOT LOCK IT. THIS HAPPENED WHILE THE VEHICLE WAS STATIONARY. I UNDERSTAND THIS SAME PROBLEM EXISTS ON THE FORD FUSION. WE HAD THE PART REPLACED TODAY AT THE COST OF $113.01.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914827October 7, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
JUST OVER 5 YR WARRANTY AND ONLY 39K MILES OF 50K WARRANTY, WHEN PARKED, DRIVER'S DOOR LOCKING SYSTEM STOPPED WORKING PREVENTING DRIVER FROM OPENING DOOR TO EXIT WITHOUT ROLLING DOWN WINDOW WITH EXTREME DIFFICULTY AND/OR INABILITY IN PULLING OUTSIDE DOOR HANDLE. TO EXIT IN NML CASE OR IN CASE OF COLLISION. LINCOLN SVC REP STATES IT IS A NORMAL OCCURRENCE AND WILL COST $480.00 PLUS TO REPAIR BECAUSE IT IS JUST OUTSIDE OF THE 5 YEAR.WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913786October 4, 2016
UNKNOWN OR OTHER
DRIVERS SIDE DOOR HANDLE BECAME INOPERATIVE FOR NO APPARENT REASON. CANNOT GET OUT OF CAR THROUGH DRIVERS DOOR WITHOUT USING OUTSIDE HANDLE BY REACHING OUT OF WINDOW. THIS PROBLEM HAS BEEN A RECALL ON OTHER YEARS AND SIMILAR MAKES WITH FORD BUT NOT MY VEHICLE. NO WAY TO KNOW IF DOOR IS PROPERLY LATCHED AND CANNOT GET OUT IF EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911229October 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911345October 3, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
I HAD HEARD A WHEEZING NOISE IN THE FRONT END SO I TOOK THE CAR TO MY MECHANIC. HE WAS UNABLE TO FIND A PROBLEM. A WEEK AFTER WHILE DRIVING THE CAR I WAS DRIVING AND AS I TURNED THE CAR COMPLETELY SHUT DOWN. TWO DAYS LATER IT BEGAN TO NOT DRIVE PROPERLY I TOOK THE CAR BACK TO THE MECHANIC AND SAID I HAD A BAD SENSOR BUT THE WATER PUMP WAS GOING BAD. HE STATED IT SHOULDN'T GO BAD IN THIS NEWER OF A CAR. MY CAR HAS BEEN UNDRIVABLE EVER SINCE. I'VE CALLED AROUND TO GET IT FIXED AS THOUGH IT SEEMS NOBODY HAS THE PROPER TOOLS TO FIX THIS ISSUE DUE TO THE FACT THE WHOLE ENGINE NEEDS TO BE REMOVED TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908729September 22, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908369September 21, 2016
AIR BAGS
TAKATA RECALL. I RECEIVED A LETTER IN JULY 2016 THAT MY PASSENGER AIRBAG WAS ON RECALL. THE LETTER STATED:" A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH." IT IS NOW SEPT. 21, 2016 AND I HAVE BEEN CALLING LINCOLN COMPANY ASKING WHEN WILL MY AIRBAG PART BE AVAILABLE. IT WAS LEARNED THAT LINCOLN IS "IN THE DEVELOPMENT STAGE" TO PRODUCE THE PART! NOT ONLY DO THEY NOT HAVE A PART, THEY HAVE NOT EVEN DEVELOPED THE PART YET!!" I SPOKE TO THREE DIFFERENT PEOPLE AT LINCOLN CUSTOMER SERVICE AND A SUPERVISOR ABOUT THIS SITUATION. THEY ALL STATED THEY HAVE NO IDEA WHEN A PART WOULD BE AVAILABLE, EVEN THOUGH I AM IN FLORIDA ZONE A FOR THE MOST SERIOUS CASE OF INFLATOR MALFUNCTION. SINCE RECEIVING THE LETTER, I HAVE NOT ALLOWED ANYONE TO SIT IN THE FRONT SEAT PASSENGER SEAT.....AND WILL NOT UNTIL THIS MATTER IS FIXED. HENCE, I HAVE NOT HAD THE USE/ENJOYMENT/COMFORT OF THE AUTOMOBILE THAT I PURCHASED. THIS IS VERY UNACCEPTABLE. THE WORST PART OF THIS TO ME IS THAT THE THREE PEOPLE I SPOKE TO AT LINCOLN SAID, "IT IS SAFE TO DRIVE THE CAR AND USE THAT SEAT, SINCE THE LETTER DID NOT INDICATE A LOANER CAR WOULD BE ISSUED." HOW IN THE WORLD CAN ANYONE GET A LETTER LIKE THIS AND THEN THE COMPANY SAY THE LIKES OF "OH DON'T WORRY."???? THEIR LOGIC IS TOTALLY INSANE AND ILLOGICAL. UNFORTUNATELY, I UNDERSTAND THAT OVER 50 MILLION CARS+ ARE ON RECALL FOR THIS MATTER AND IT IS A NIGHTMARE FOR THE CAR COMPANIES. HOWEVER, I CAN NOT WORRY ABOUT THEM, I HAVE TO WORRY ABOUT MY GRANDSON, OR ANY OTHER PASSENGERS! HOW LONG WILL I HAVE TO MAKE PEOPLE SIT IN THE BACKSEAT OF MY CAR?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908234September 20, 2016
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY STRONG FUEL ODOR COMING FROM THE VEHICLE WHILE PARKED IN THE CONTACT'S GARAGE. UPON FURTHER INSPECTION, THE CONTACT WITNESSED FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS EXTENSIVE CORROSION AND RUST ON THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 187,000. UPDATED 01/11/2017*CT UPDATED 01/26/17*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908264September 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907197September 16, 2016
AIR BAGS
TAKATA I HAVE A VEHICLE I NEED TO USE...BUT I TAKE MY LIFE IN MY HANDS WHEN I DRIVE IT. PLEASE TELL ME WHY THIS CANNOT BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905875September 12, 2016
EXTERIOR LIGHTING
TONED FOR A REPORTED CAR FIRE, IN THE PARKING LOT OF SHAW'S SUPERMARKET, 625 MEADOW ST.. E-6 RESPONDED WITH LIGHTS AND SIREN TO THE SCENE. UPON ARRIVAL LPD CAPT. TYLER WAS ON-SCENE DIRECTING FIRE TO THE EFFECTED VEHICLE. THE DRIVER WAS STANDING OUTSIDE THE VEHICLE, NO SMOKE WAS SHOWING. THERE APPEARED TO BE A BURNED AREA ON THE LEFT SIDE DOOR ROCKER PANEL, FRONT TIP OF THE LINCOLN ILLUMINATED ROCKER PANEL. THE VEHICLE WAS PARKED AT THE TIME OF THE INCIDENT AND THE DRIVER HAD JUST RETURNED TO THE VEHICLE FROM SHOPPING, WHEN SHE OPENED THE DRIVER'S SIDE DOOR AND THE COMPARTMENT HAD SMOKE IN IT. THE FUSE BOXES WERE CHECKED AND NO FUSES HAD BEEN FUSED. THE RIGHT SIDE WAS CHECKED FOR AND HEAT AND DAMAGE. THE LED LINCOLN PANEL WAS REMOVED AND THE WIRE ENDS WERE TAPED. IT APPEARED THAT SOME MOISTURE HAD MADE IT'S WAY THROUGH THE GASKET AND MIGRATED TOWARDS THE POWER TERMINAL OF THE LED STRIP. POSSIBLE CORROSION ON THE WIRE CONTACTS COULD HAVE BEEN A CONTRIBUTING FACTOR IN THIS INCIDENT. I WILL BE CONTACTING THE NHSTA TO LEAVE AN INQUIRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905520September 10, 2016
AIR BAGS
TAKATA RECALL. RECEIVED NOTICE 07/11/2016 OF RECALL INVOLVING THE PASSENGER SIDE AIRBAG. THE RECALL SPECIFICALLY STATES "A RUPTURED INFLATOR CAN SEND INFLATOR PARTS TOWARD VEHICLE OCCUPANTS RESULTING IN SERIOUS INJURY OR DEATH. I CONTACTED FORD CUSTOMER RELATIONSHIP CENTER ON 07/11/2016 AND SPOKE TO AARON. I ASKED HIM ABOUT DEACTIVATING THE PASSENGER SIDE AIRBAG AND HIS INSTRUCTIONS WERE NOT TO DO SO. AS OF THIS DATE THERE IS NO REMEDY, I AM UNABLE TO SELL MY VEHICLE, MY WIFE MAY BE IN SERIOUS DANGER SHOULD WE HAVE A FRONTAL COLLISION WITH AIRBAG DEPLOYMENT. INFORMATION AVAILABLE INDICATES SOME MANUFACTURERS ARE RECOMMENDING DEACTIVATION. PLEASE ADVISE SO THAT I MAY TAKE PROPER ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905557September 10, 2016
SERVICE BRAKES
THE BRAKES DO NOT FUNCTION PROPERLY. THE PEDAL FEEL IS SPONGY AND THE PEDAL TRAVEL IS EXCESSIVE (3-4") BEFORE THE BRAKES START TO SLOW THE VEHICLE DOWN. BRAKES WERE FULLY BLED TO ENSURE OLD FLUID WITH TOO MUCH MOISTURE IN IT WASN'T THE PROBLEM. THIS ACTION DIDN'T FIX THE PROBLEM. JUST HAD A FORD DEALER REPLACE THE MASTER CYLINDER--THAT DID NOT CORRECT THE PROBLEM. AFTER CONDUCTING A WEB SEARCH AND TALKING WITH THE DEALER MORE, APPARENTLY THE PROBLEM IS A VALVE STUCK IN THE OPEN POSITION ON THE ABS SYSTEM'S HYDRAULIC CONTROL UNIT. THIS APPEARS TO BE A BIT OF A COMMON PROBLEM WITH THE FUSION, MKZ AND MILAN VEHICLES OVER NUMEROUS YEARS. THERE ALSO APPEARS TO BE AN UPDATED PART NUMBER FOR THE HYDRAULIC CONTROL UNIT. THIS CONDITION IS A SAFETY HAZARD AS THE BRAKES DO NOT PROPERLY SLOW THE VEHICLE DOWN WHEN THE BRAKES ARE APPLIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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