Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11042050November 1, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOULEVARD AUTO SALES IN LEWES, DELAWARE WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/27/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042083November 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STURMAN AND LARKIN FORD, 900 REGIS AVE, PITTSBURGH, PA 15236) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042081November 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE RECEIVED DAMAGE TO THE FRONT END AND WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT WAS UNABLE TO RECALL THE SPECIFIC INJURIES; HOWEVER, MEDICAL ATTENTION WAS LATER SOUGHT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO A BODY SHOP AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11042175November 1, 2017
AIR BAGS
TAKATA RECALL I WAS NOTIFIED ON 6-1-17 OF RECALL AND NOW IT'S 11-1-17 AND I HAVE NOT HEARD A THING FROM FORD REGARDING A FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042188November 1, 2017
AIR BAGS
TAKATA RECALL - CALLED DEALER (ROBINSON BROTHERS LINCOLN BATON ROUGE, LOUISIANA) AND THEY TOLD ME THEY DID NOT HAVE THE PARTS AT THIS TIME AND THAT I SHOULD WAIT FOR ANOTHER LETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042210November 1, 2017
AIR BAGS
I RECEIVED A RECALL NOTICE OVER A YEAR AGO ABOUT DEFECTIVE AIR BAGS ON MY 2007 LINCOLN MKZ. I HAVE NOT RECEIVED ANY ADDITION INFORMATION OR NOTICES. IF THIS IS A SAFETY ISSUE, WHY IS IT TAKING. SO LONG FOR THIS TO BE CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042240November 1, 2017
AIR BAGS
"TAKATA RECALL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042256November 1, 2017
AIR BAGS
TAKATA RECALL-NEED TO REPLACE AIR BAGS BUT NO COMMUNICATION FROM DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042258November 1, 2017
AIR BAGS
TAKATA RECALL ORDERED AIR BAGS MONTHS AGO. LEAVING ON A 3600 MILES TRIP THE END OF DECEMBER. DO I ANY CHANCE OF GETTING THEM BEFORE THE TRIP? DAVIS-MOORE LINCOLN STILL DIDN'T HAVE STOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041589October 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (NORTHGATE FORD TRUCK CENTER, 8810 COLERAIN AVE, CINCINNATI, OH, 45251) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041630October 31, 2017
AIR BAGS
TAKATA RECALL, NO PARTS AVAILABLE AND NOTHING THE DEALER CAN DO UNTIL PARTS BECOME AVAILABLE. IT HAS BEEN OVER A YEAR SINCE I RECEIVED THE ORIGINAL NOTICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041705October 31, 2017
POWER TRAIN
OUTER BEARING FAILURE IN TRANSMISSION RESULTING IN METAL-TO-METAL BEARING DESTRUCTION AND ACCORDING TO FORD TECHNICIANS ONCE COMPLETE FAILURE OCCURS WOULD CAUSE THE VEHICLE TO ABRUPTLY STOP WHEN DRIVING. FORD-LINCOLN ISSUED A TECHNICAL SERVICE BULLETIN FOR THIS ISSUE BUT THERE HAS BEEN NO CUSTOMER NOTIFICATION OR VOLUNTARY RECALL FOR MY SPECIFIC VEHICLE VIN BUT IT IS MY UNDERSTANDING THAT THERE WAS A RECALL FOR THIS ISSUE FOR OTHER FORD AND LINCOLNS FOR THIS PROBLEM TO REPLACE THE TRANSMISSION. THE ONLY RESOLUTION IS A COMPLETE REPLACEMENT OF THE TRANSMISSION AS THE TRANSMISSION CAN NOT BE REPAIRED. THE OLD CORE TRANSMISSION WAS REQUIRED TO BE SENT BACK TO FORD-LINCOLN. THE FACTORY TRANSMISSION IS WARRANTIED FOR 60,000 MILES AND IN MY SPECIFIC CASE THE VEHICLE HAD 110,000 MILES. THE REPLACEMENT TRANSMISSION IS BELIEVED TO HAVE ENGINEERING CHANGES TO PRECLUDE THIS BEARING FAILURE AND HAS A WARRANTY OF 100,000 MILES. THE CHIEF CONCERN IS THAT FORD-LINCOLN IS WELL AWARE OF THE PENDING TRANSMISSION FAILURE SO MUCH THAT THEY ISSUED AN INTERNAL TSB ADDRESSING THE ISSUE, BUT NOT SO CONCERNED TO SEND ANY CORRESPONDENCE TO OWNERS OF VEHICLES CONTAINING THIS TRANSMISSION AND THE POTENTIAL CONSEQUENCES SHOULD IT FAIL, WHICH APPARENTLY COULD BE CATASTROPHIC AND LIFE-THREATENING TO OCCUPANTS AND POTENTIALLY OTHER VEHICLES DRIVING IN CLOSE PROXIMITY. ALSO, IN SPEAKING TO A CUSTOMER SERVICE REPRESENTATIVE ON THEIR NATIONAL CALL LINE FOR CONCERNS, THE AGENT WAS CERTAIN I DID NOT HAVE A TRANSMISSION SUBJECT TO FAILURE, EVEN THOUGH THERE WAS THE TSB IN EFFECT WHICH I MENTIONED ABOVE. SHE INDICATED THAT DID NOT RELATE TO MY VEHICLE WHEN I QUESTIONED HER FURTHER. BOTH FORD MECHANIC AND A CERTIFIED MECHANIC NOT ASSOCIATED WITH FORD BOTH INDICATED THE TRANSMISSION IN MY LINCOLN WAS ASSOCIATED WITH THE TSB FOR TRANSMISSION FAILURE. PHOTO INFO ON DEFECTIVE TRANSMISSION ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041744October 31, 2017
AIR BAGS
"TAKATA RECALL" THE AIRBAG INFLATORS PART FOR MY VEHICLE NOT AVAILABLE FROM MANUFACTURE AFTER RECEIVING NOTICES TO HAVE PARTS REPLACED AT DEALERSHIP. CONSUMER SAFETY AT HIGH RISK. "TAKATA RECALL" AIRBAG INFLATORS PART NOT AVAILABLE TO BE REPLACED AFTER RECEIVING SEVERAL NOTICES FROM MANUFACTURER. CONSUMER SAFETY AT RISK. HELP!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041749October 31, 2017
AIR BAGS
TAKATA RECALL RECEIVED NOTICE OF RECALL ON 05/31/2016 AND HAVE NO FURTHER NOTICE OF WHEN REPAIR WILL BE AVAILABLE. ON INTERNET LINCOLN ONLY SAYS "...YOU WILL BE NOTIFIED WHEN PARTS ARE AVAILABLE..." IT IS NOW 15 MONTHS SINCE RECALL NOTICE WAS RECEIVED. THESE REPLACEMENTS SHOULD BE REQUIRED TO BE AVAILABLE BEFORE ANY 2018 MODELS ARE FOR SALE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041779October 31, 2017
AIR BAGS
TAKATA RECALL- RECEIVED NOTICE FROM THE LINCOLN MOTOR COMPANY OF TAKATA AIR BAG RECALL FOR MY 2009 LINCOLN MKZ AND HAVE CALLED THREE FORD/LINCOLN DEALERSHIPS IN MY AREA AND THEY STATED DUE TO LAW SUIT THEY HAVE NOT RECEIVED THE REPLACEMENT AIRBAG PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041576October 31, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041050October 30, 2017
AIR BAGS
THE DEALER HAS NOT RESPONDED TO MY MANY CALLS FOR SERVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041080October 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MITCHELL LINCOLN (1222 RUCKER BLVD, ENTERPRISE, AL 36330, (334) 347-9201) CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041138October 30, 2017
AIR BAGS
TAKATA RECALL IN MARCH OF 2017 I RECEIVED A LETTER BY MAIL FROM THE LINCOLN MOTOR COMPANY ALERTING ME OF AN IMPORTANT SAFETY RECALL. IN OCTOBER OF 2017 I RECEIVED A LEGAL NOTICE BY MAIL FROM TK HOLDINGS INC. INSTRUCTING ME TO CONTACT MY NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR. I LOOKED FURTHER INTO THE MATTER VIA WWW.AIRBAGRECALL.COM TO VERIFY THE STATUS OF THIS RECALL ONLY TO DISCOVER "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." THE REASON FOR THIS FORMAL COMPLAINT IS SIMPLE. I USE THIS VEHICLE AS MY DAILY DRIVER, MORE OFTEN THAN NOT, WITH PASSENGERS. I AM SIMPLY CONCERNED FOR THE SAFETY OF MY FAMILY, OTHER POTENTIAL PASSENGERS AND MYSELF. I REGISTERED MY EMAIL ADDRESS WITH TKRESTRUCTURING.COM/PPIC TO HOPEFULLY BE KEPT INFORMED ON THE MATTER. I BELIEVE 10 MONTHS TIME FROM WHEN THE RECALL WAS RELEASED TO THE PUBLIC IS ENTIRELY TOO LONG TO ALLOW CUSTOMERS TO OPERATE A POTENTIALLY LETHAL VEHICLE WITHOUT REMEDY. I CAN ONLY HOPE THAT I RECEIVE QUICK AND JUST ACTION TO FIX THIS ISSUE BEFORE A LIFE ALTERING EVENT COULD TAKE PLACE. THANK YOU FOR, THE OPPORTUNITY TO EXPRESS MY CONCERN, AS WELL AS YOUR TIME AND EFFORT. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041106October 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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