Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11063363January 17, 2018
AIR BAGS
TAKATA RECALL THIS IS A 2007, THE AIRBAGS HAVE NOT BEEN AVAILABLE.... I HAVE BEEN FRETTING OVER THIS SINCE FORD MAILED A RECALL PAPER AND SAID THEY WILL CALL WHEN THE PARTS BECOME AVAILABLE. I HAVE SEVERE ANXIETY AND OTHER MENTAL HEALTH ISSUES THAT STOP ME FROM DRIVING THIS VEHICLE. AS OF TODAY MY 2007 LINCOLN ONLY HAS 23,000 MILES ON IT DUE TO MY RELUCTANCE TO DRIVE AN UNSAFE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063369January 17, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RONNIE THOMPSON FORD AT (866) 515-3673 (LOCATED AT 130 COOSAWATTEE DR, ELLIJAY, GA 30540) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062778January 15, 2018
AIR BAGS, UNKNOWN OR OTHER
THE FLOOR MATS WOULD GET STUCK ON GAS PEDAL IT HAPPENED WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062382January 12, 2018
AIR BAGS
TAKATA RECALL: MY COMPLAINT IS THAT TAKATA AND FORD/LINCOLN ARE NOT TAKING THE RECALL SERIOUSLY. THIS RECALL IS ALMOST 3 YEARS OLD AND I HAVE RECEIVED 2 OR 3 NOTICES THAT BASICALLY SAY "WE'RE WORKING ON IT" OR NOTICES THAT TALK ABOUT THE BANKRUPTCY FILING OF TAKATA. WHY ARE TAKATA AND FORD/LINCOLN NOT BEING HELD RESPONSIBLE FOR THIS SLOW PROCESS? SIGNIFICANT SAFETY ISSUES WITH A NON-URGENT RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061603January 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SANDY SANSING FORD LINCOLN, 27180 US-98, DAPHNE, AL 36526, (251) 626-7777) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS INFORMED MONTHS AGO THAT HE NEEDED TO WAIT TO RECEIVE A SECOND LETTER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE SECOND NOTICE WOULD BE RECEIVED IN THE SPRING OF 2018 WHEN PARTS BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061981January 10, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (OROVILLE FORD, 1350 ORO DAM BLVD E, OROVILLE, CA 95965 (530) 533-3313) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062033January 10, 2018
AIR BAGS
TAKATA RECALL I HAVE BEEN ADVISED THAT I CANNOT LET ANYONE SIT IN THE FRONT PASSENGER SEAT OR THEY COULD BE INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061391January 9, 2018
AIR BAGS
HAVE NOT RECEIVED NOTICE FROM MANUFACTURER YET TO REPLACE DEFECTIVE AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061401January 9, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ASTRO LINCOLN, 6350 PENSACOLA BLVD, PENSACOLA, FL 32505) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061424January 9, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
1-CAR STALLED AND DIED TURNING FROM PARKING LOT ONTO STREET. BARELY AVOIDING COLLISION. 1/6/2018. DEFECT IN FUEL DELIVERY. STILL IN SHOP. 2- ODD NOISE AND SMELL WHILE BACKING UP DUE TO CRACKS IN BRAKE PAD . 1/17/17 REPLACED 01/17/17 ( HAVE REPAIR INVOICE, NOT SURE HOW TO UPLOAD)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061443January 9, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION DECEMBER OF 2016. HOWEVER, THE CONTACT SPOKE TO AN UNKNOWN DEALER SEVERAL TIMES REQUESTING INFORMATION ON THE PARTS AVAILABILITY, THE UNKNOWN DEALER ALSO ADVISED THE CONTACT THAT THEY DID NOT HAVE ANY MORE INFORMATION CONCERNING THE LETTER THE CONTACT RECEIVED. THE DEALER ALSO STATED THAT THEY HAVE NOT RECEIVED ANY INFORMATION FROM FORD COMPANY ON WHEN PARTS WILL BE AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061505January 9, 2018
ELECTRONIC STABILITY CONTROL (ESC)
THE ELECTRIC ASSIST POWER STEERING HAS FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061270January 8, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. WHILE THE VEHICLE WAS STOPPED, IT ACCELERATED AND THE BRAKES DID NOT WORK. THE CONTACT SWITCHED THE GEAR TO NEUTRAL AND SLOWED THE VEHICLE DOWN. THE CONTACT CALLED MURPHY FORD AT (610) 494-8800 (3310 TOWNSHIP LINE RD, CHESTER, PA 19013) AND THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE TEST WAS NOT PERFORMED AND THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE CONTACT WAS REFERRED TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061291January 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CREST LINCOLN (36200 VAN DYKE, STERLING HEIGHTS, MI 48312, (866) 418-6513) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060967January 7, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
THE PANORAMIC SUNROOF IS DELAMINATING. AND AREA ALONG THE LEFT EDGE OF THE SUNROOF, ON THE DRIVERS SIDE OF THE CAR JUST ABOVE THE DRIVERS HEAD, IS BEGINNING TO DELAMINATE ON THE INTERIOR SURFACE. THERE APPEARS TO BE A THICK FILM OF SOME SORT THAT IS BUBBLING FROM THE EDGE TOWARD THE CENTER OF THE ROOF GLASS. THE CAR GARAGED INDOORS DAY AND NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060719January 5, 2018
AIR BAGS
REGARDING NHTSA RECALL #17V024 PASSENGER AIRBAG INFLATOR REPLACEMENT, PARTS ARE STILL NOT AVAILABLE WHEN WILL THIS GET REMEDIED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058264January 3, 2018
SERVICE BRAKES
WHILE DRIVING AND TRYING TO STOP ON A WET, SNOW-COVERED ROAD MY ABS SYSTEM BEGAN TO KICK IN. AFTER COMING TO A COMPLETE STOP THE BRAKE PEDAL HAD A "SOFT" FEEL AND COULD BE FORCED TO THE GROUND. SINCE THIS FIRST INCIDENT, THE BRAKE PEDAL GOES EXTREMELY SOFT AFTER THE ANTI-LOCK BRAKE SYSTEM ENGAGES. MY CAR CAN STILL BRAKE, BUT I HAVE TO PRESS THE PEDAL ALMOST TO TOUCHING THE FLOOR. IT WILL STAY SOFT A WHILE (AT LEAST 20 MIN, PROBABLY LONGER), BUT I FOUND THAT IF I PUMP THEM HARD A FEW TIMES (LIKE WHILE AT A RED LIGHT) IT THEN RETURNS TO NORMAL. AFTER RESEARCH, IT WAS FOUND THAT THE ABS CONTROL MODULE IS FAULTY AND NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058395January 3, 2018
AIR BAGS
TAKATA RECALL: I TALKED TO A PERSON AT NTSHA TODAY AND HE SAID I COULD REQUEST AN ON/OFF SWITCH THAT A MECHANIC CAN INSTALL IN MY CAR TO TURN OFF THE AIRBAG, UNTIL LINCOLN GETS THE REPAIR PARTS. I DIDN'T SEE ON SAFERCAR.GOV WHERE I COULD REQUEST THE FORM FOR THE SWITCH. PLEASE SEND ME THE PROPER DOCUMENTS OR PARTS SO I CAN GET THIS INSTALLED. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058055January 2, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BYERLY FORD, 4041 DIXIE HWY, LOUISVILLE, KY 40216, (502) 448-1661) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE RECALL NOTICE INDICATED THAT THE REMEDY AND PART MAY BECOME AVAILABLE IN THE SPRING OF 2018, BUT WITH NO SPECIFIC DATE. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057891January 1, 2018
AIR BAGS
TAKATA RECALL FOR MY VEHICLE IS NOW ONE YEAR OLD. WHEN I SPEAK WITH SOMEONE AT A FORD DEALERSHIP I CONTINUE TO BE TOLD THAT THE PART IS NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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