Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11150736November 10, 2018
AIR BAGS
NOTHING HAS HAPPENED. I RECEIVED A RECALL NOTICE IN FEBRUARY 2018 AND CANNOT GET IT CORRECTED. THE LINCOLN/FORD AGENCY IN SOUTHAMPTON, NY SAYS THE PARTS ARE ON ORDER. THIS HAS BEEN SINCE FEBRUARY!! SO EVERY 2 OR 3 WEEKS I AM SUPPOSED TO CALL AND SEE IF THEY ARE IN YET. SO FAR---NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150267November 9, 2018
AIR BAGS
TAKATA RECALL I HAVE BEEN CALLING THE FORD DEALERSHIP AT BILL ALEXANDER YUMA AZ AND THEY SAY DON'T HAVE NOT RECEIVED THE PART. THIS GOING ON MORE THAN 3 MONTHS IT SEEM LIKE THERE IS NO URGE OFF URGENCY PUTTING MY FAMILY IN HARMS WAY THIS VEHICLE IS THE MAIN SOURCE OF TRANSPORTATION NEED TO TAKE MY HUSBAND TO HIS DR APPT AT PHOENIX AZ AND WE DRIVE OVER 200 MILES TO PHOENIX AZ AND RETURNED TO YUMA AZ. I HAVE MORE CHANCES OF BEING IN SOME KIND OF CAR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150391November 9, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD AUBURN AT (334) 316-8628 (LOCATED AT 2305 S COLLEGE ST, AUBURN, AL 36832) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150418November 9, 2018
AIR BAGS
"TAKATA RECALL" WE ARE BEING MESSED ABOUT WITH THE LOCAL FORD LINCOLN DEALERSHIP AT PINES FORD, IN HOLLYWOOD, FLORIDA. SEVERAL MONTHS AGO THEY SAID THEY HAD ORDERED THE REPLACEMENT AIRBAGS, THEN THEY SAID THEY HAD A DELIVERY BUT THEY WERE NO GOOD AND HAVE NOW RE-ORDERED. WE ARE STILL WAITING. HOW LONG DOES IT TAKE TO ORDER THESE AIRBAGS? WE ARE ELDERLY SENIORS AND ALTHOUGH WE FEEL WE ARE GOOD DRIVERS THERE ARE SO MANY BAD DRIVERS OUT THERE, WHERE AN ACCIDENT COULD HAPPEN AND THE AIRBAG INFLATES CAUSING POSSIBLE DEATH. CAN YOU DO ANYTHING TO HURRY THIS ALONG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150424November 9, 2018
AIR BAGS, UNKNOWN OR OTHER
TAKATA NOTICE AND DASHBOARD WHERE AIRBAGS ARE.FASH IS SPLITTING AND DEALER SAID CAN'T BE FIXED. HAVE TO ORDER AND PAY FOR A NEW DASH. I RECEIVED A CLASS ACTION NOTICE ABOUT AIRBAGS. DEALER CHECKED AND NO RECALLS I CONCERNED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150159November 8, 2018
SERVICE BRAKES
WHILE DRIVING ON CITY STREETS, BRAKE PEDAL SINKS TO THE FLOOR WHEN ATTEMPTING TO STOP FOR LIGHTS, TRAFFIC, STOP SIGNS. STOPPING DISTANCE IS LONGER THAN EXPECTED UNTIL BRAKES FINALLY ENGAGE. ON HIGHWAY (50+ MPH), PEDAL SINKS FOR NORMAL STOPS, AND FOR EMERGENCY STOPS, IF YOU STOMP THE BRAKES THE PEDAL SINKS AND IT SEEMS THAT THE ABS DOES NOT ENGAGE, BECAUSE THERE IS NO NOISE OR VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149962November 7, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (KNOX FORD, 461 S DIXIE BLVD, RADCLIFF, KY 40160, (270)-351-9800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149944November 7, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EVERGREEN FORD LINCOLN (1500 18TH AVENUE NW, ISSAQUAH, WASHINGTON 98027, (425) 392-6900) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150015November 7, 2018
AIR BAGS, STEERING, EXTERIOR LIGHTING
TAKATA RECALL. MY DEFECTIVE AIRBAGS HAVE NEVER BEEN REMEDIED. OFFER OF TEMPORARY RENTAL CAR NEVER DONE. DEALERSHIP SAS THEY DON'T HAVE ANY AVAILABLE TO THEM. I CAN'T DRIVE CAR. WHAT AM I SUPPOSED TO DO? NEED HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149657November 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (COURTESY FORD LINCOLN, 3533 N VERMILLION ST, DANVILLE, IL 61832, 217-442-1840) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149721November 6, 2018
SERVICE BRAKES
REAR BRAKE PADS AND ROTORS HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145313November 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHUCK ANDERSON FORD (1910 W JESSE JAMES RD, EXCELSIOR SPRINGS, MO 64024, (816) 630-1700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144918November 2, 2018
AIR BAGS
TAKATA RECALL. ORIGINAL RECALL NOTIFICATION FROM LINCOLN IS DATED MARCH 2017. SUBSEQUENT RECALL NOTIFICATION IS DATED MAY 2018. RENTAL CAR AGREEMENT FOR SUBSTITUTE VEHICLE WAS SIGNED JUNE 27, 2018. MY MKZ HAS NOT BEEN REPAIRED AS OF NOVEMBER 1, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145016November 2, 2018
AIR BAGS
NHTSA RECALL NUMBER 18V046; LINCOLN RECALL NUMBER 18S01 PASSENGER AIRBAG INFLATOR REPLACEMENT: I WAS FIRST NOTIFIED IN DEC 2017. STILL WAITING FOR THE NECESSARY PART TO DO THE REPAIR. PART ORDERED FOR THE SECOND TIME SEPT 12, 2018 CANNOT ALLOW A PASSENGER IN THE FRONT PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145039November 2, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN 2017. THE DEALER (VISTA FORD WOODLAND HILLS, 21501 VENTURA BLVD, WOODLAND HILLS, CA 91364) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145032November 2, 2018
AIR BAGS
TAKATA RECALL AIRBAGS INSTALLED AT FACTORY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145059November 2, 2018
AIR BAGS
TAKATA RECALL TAKEN THE VEHICLE TO HAVE THE TAKATA INFLATORS TO BE REPAIRED, [ NO PARTS ]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144603November 1, 2018
STEERING
ON JUNE 20TH 2018 WHILE TURNING ONTO A CITY STREET AT ABOUT 15 MILES PER HOUR THE POWER STEERING SUDDENLY FAILED LOCKING THE STEERING WHEEL. IT TOOK TREMENDOUS EFFORT TO TURN THE STEERING WHEEL TO CONTROL THE CAR. BECAUSE OF THE SLOW SPEED I WAS ABLE TO STOP THE CAR JUST BEFORE GOING OFF THE ROAD. AT THE SAME TIME SEVERAL LIGHTS ON THE DASH BOARD LIT UP OR WERE FLASHING. ONCE I STOPPED THE CAR I TURNED THE ENGINE OFF. I WAITED A FEW MINUTES AND RESTARTED THE CAR. WHEN I STARTED THE CAR THE STEERING WORKED FINE AND NO LIGHTS WERE ILLUMINATED. I PROCEEDED VERY CAUTIOUSLY AT A SLOW SPEED THE SHORT DISTANCE TO MY HOME. AS I APPROACHED MY HOME THE STEERING FAILED AGAIN, THIS TIME RE-STARTING THE CAR DID NOT CORRECT THE PROBLEM SO I PARKED THE CAR AND CONTACTED THE LINCOLN DEALER. THE CAR WAS TOWED TO THE DEALER THE FOLLOWING DAY. ABOUT A WEEK LATER I WAS NOTIFIED THE CAR HAD BEEN REPAIRED. THEY INFORMED ME THAT THEY HAD REPLACED THE ELECTRONIC STEERING GEAR. WHEN I WENT TO PICK THE CAR UP I WAS INFORMED THAT, ON A DEALER TEST DRIVE JUST BEFORE I ARRIVED, THE STEERING HAD FAILED AGAIN WITH THE NEW STEERING GEAR INSTALLED. I WAS PROVIDED A LOANER VEHICLE AND IT WAS SEVERAL DAYS BEFORE THE DEALER WAS ABLE TO GET AND INSTALL A SECOND NEW STEERING GEAR. THE STEERING HAS PERFORMED PERFECTLY SINCE. THIS EXPERIENCING WAS TERRIFYING FOR US AS WE HAD JUST RETURNED FROM 4,000 MILE TRIP, MOSTLY AT HIGHWAY SPEEDS. HAD THE STEERING FAILURE OCCURRED DURING THE TRIP IT MAY HAVE RESULTED IN A FATAL CRASH. I AM ALSO VERY CONCERNED THAT THE NEW REPLACEMENT STEERING GEAR INSTALLED BY A LINCOLN DEALER UNDER WARRANTY ALSO FAILED. WOMEN OR ELDERLY PEOPLE SHOULD BE TERRIFIED AT THE POSSIBILITY OF THIS OCCURRING TO THEM. THEY SIMPLY WOULD NOT HAVE THE STRENGTH TO CONTROL THE CAR IN SUCH A SITUATION. THE CAR IS STILL UNDER NEW-CAR WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144666November 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER ROBBIE ROBERSON FORD (2825 MEMORIAL DR, WAYCROSS, GA 31503 (912)-283-3131) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM IF THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144416October 31, 2018
AIR BAGS
TAKATA RECALL IN MARCH 2017 I RECEIVED A LETTER FROM LINCOLN MOTOR COMPANY STATING THAT THERE WAS A RECALL FOR MY VEHICLE REGARDING THE AIRBAGS. TO DATE, OCTOBER 31, 2018 THERE IS STILL NO MOVEMENT ON GETTING THIS FIXED. EVERY DAY I DRIVE A CAR THAT IS UNSAFE FOR THE PERSON SITTING IN THE PASSENGER SEAT. YESTERDAY I GOT A NOTICE OF A CLASS ACTION SETTLEMENT THAT I CAN’T EVEN ENTER INTO BECAUSE MY CAR HASN’T BEEN FIXED YET AND THE DEADLINE IS NOVEMBER 26, 2018........WHAT GIVES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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