Lincoln MKX Complaints (2011)

149 consumer complaints on file.

#11292260December 31, 2019
STRUCTURE:BODY
WHEN THE TEMPERATURE DROPS THE LIFTGATE WILL NOT STAY UP AND WILL CLOSE COMPLETELY ON A PERSON OR ITEMS IN ITS WAY. THIS IS WHILE VEHICLE IS STATIONARY AND TRY TO LOAD ITEMS IN THE BACK AREA. THIS HAS HAPPENED ON MORE THAN ONE OCCASION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288832December 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE THE CONTACT'S HUSBAND WAS DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE INDICATOR SUDDENLY ILLUMINATED AND THE SPEED REDUCED. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO A FAMILY MEMBER'S TRAILER. THE CONTACT CALLED GENE MERCER FORD OF AMARILLO (LOCATED AT 3400 S SONCY RD, AMARILLO, TX 79119, 806-355-7471) WHERE THE WATER PUMP WAS REPLACED. THE DEALER DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE ENGINE WAS NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280923November 18, 2019
UNKNOWN OR OTHER
WHEN DRIVING DOWN A FREEWAY THE BRAKE BOOSTER WENT OUT AGAIN AFTER IT HAD BEEN REPLACED. WHEN I TRIED TO BRAKE, THE PEDAL WENT DOWN TO THE FLOOR WITHOUT BRINGING THE VEHICLE TO A STOP OR EVEN SLOWING IT DOWN. THIS NEARLY CAUSED AN ACCIDENT. WE CALLED THE DEALERSHIP AND THEY SAID SINCE IT HAD BEEN REPLACED ALREADY IT WASNT UNDER WARRANTY ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267767October 10, 2019
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE THE VEHICLE WAS IN REVERSE, THE REAR CAMERA WAS INOPERABLE. CREST FORD (218 FLANDERS RD, EAST LYME, CT 06357, (860) 739-5403) WAS CONTACTED AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 95,613.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258882September 29, 2019
UNKNOWN OR OTHER
TOUCH SCREEN NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253396September 5, 2019
UNKNOWN OR OTHER
THE BRAKE BOOSTER WAS REPLACED ON MY 2011 LINCOLN MKX DUE TO A RECALL DUE TO BRAKE FAILURE. IT WAS REPLACED APPROXIMATELY 1,000 MILES AGO AND NOW IT HAS FAILED AGAIN AND NEARLY CAUSED A SERIOUS ACCIDENT..THIS INCIDENT WAS ON THE 23RD OF AUGUST 2019. THIS MANUFACTURER USED FAULTY BRAKE BOOSTERS FROM THE BEGINNING. THIS CAR ONLY HAS 53,578 CURRENT MILES. THIS AUTOMOBILE IS A DANGER NOT ONLY TO THE OWNER BUT ALSO TO THE GENERAL PUBLIC IF NOT CORRECTED BY THE FORD LINCOLN MOTOR COMPANY.. HISTORY: LINCOLN MKX AND FORD EDGE VEHICLES ARE EXPERIENCING MORE SERIOUS PROBLEMS THAN NECESSARY.. I HAVE BEEN WAITING PATIENTLY FOR ANOTHER REPLY FROM THE LOCAL DEALERSHIP CONCERNING THIS UNSAFE & MAJOR PROBLEM WITH MY 2011 LINCOLN MKX. MY WIFE & I WERE ON OUR WAY HOME ON THE HIGHWAY APPROACHING A RED LIGHT. WHEN I PUSHED THE BRAKE PEDAL TO STOP THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND NEARLY CAUSED A SERIOUS ACCIDENT. I MADE IT HOME AND PARKED THE VEHICLE UNDER THE CARPORT AND IT HAS NOT BEEN DRIVEN SINCE. I HAVE .STARTED IT AND RECHECKED IT AND THE PEDAL STILL GOES ALL THE WAY TO THE FLOOR... THIS CAR HAS BEEN A LEMON AUTOMOBILE AS FAR AS THE BRAKES AND BRAKE BOOSTER ARE CONCERNED. I FEEL THAT FORD LINCOLN MOTOR COMPANY SHOULD BE RESPONSIBLE FOR THIS PROBLEM AND SHOULD HAVE THE BRAKE PROBLEM FIXED ON A PERMANENT BASIS AND NOT ON A TEMPORARY BASIS!!! UNSATISFIED CUSTOMER/OWNER OF MY 2011 LINCOLN MKX. IF THIS PROBLEM IS NOT CORRECTED BY THE FORD LINCOLN COMPANY I WILL HAVE NO OTHER ALTERNATIVE EXCEPT TO CONTACT AN ATTORNEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240715July 30, 2019
ELECTRICAL SYSTEM
SMELL OF WIRES BURNING, SEAT BURNING SKIN, SCREEN AND OTHER ITEMS NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222984June 27, 2019
UNKNOWN OR OTHER
THE REAR CAMERA WORKS INTERMITTENTLY. AT TIMES THE VIEW IS UPSIDE DOWN OR RIGHT SIDE UP OR BLACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220623June 17, 2019
UNKNOWN OR OTHER
THE BRAKE BOOSTER ON MY VEHICLE WENT OUT AND IT CAUSED SEVERAL NEAR MISS ACCIDENTS WHERE I FELT LIKE I WASN'T GOING TO BE ABLE TO STOP IN TIME BEFORE WE REALIZED WHAT WAS WRONG. AN EXTENDED WARRANTY IS NOT SUFFICIENT - NEEDS TO BE RECALLED. I PAID $900 TO HAVE THIS REPAIR MADE BECAUSE I WAS NEVER NOTIFIED OF AN EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205183May 2, 2019
STEERING
I'M EXPERIENCING SOME LINKAGE OF FLUID FROM UNDERNEATH MY CAR THAT HAS TO DO WITH MY FRONT END AND I HAVE TAKEN IT TO THE DEALERSHIP AND THEY CAN'T FIX IT BUT IT NEEDS TO BE REPLACED AND THE COST IS WAY TO MUCH. PLEASE HELP! AND THERE IS NO GIVEN REASON WHY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204808April 30, 2019
POWER TRAIN
HAVE OWNED THIS 2011 LINCOLN MKX AWD APPROXIMATELY ONE YEAR. DURING THAT TIME I RECALL ABOUT 4 TIMES DURING THIS PERIOD, WHEN GOING FROM A COASTING DOWN THE HILL MODE ON SURFACE STREETS, TO PLACING FOOT GENTLY ON GAS PEDAL AS LEVELING OUT AND OR STARTING UP A SLIGHT INCLINE, A LOUD, JERKING SLAM HAS BEEN HEARD AND FELT. ENOUGH EACH TIME THAT I THOUGHT I HAD BEEN RAMMED FROM BEHIND BY ANOTHER CAR ONLY TO FIND THERE WAS NO CAR BEHIND ME. THE CAR WOULD THEN CONTINUE ON AS IF NOTHING HAD HAPPENED. THE MOST RECENT TIME I ENCOUNTERED THE "SLAM" WAS THE EVENING OF WEDNEDDAY 4/24/19. THIS WAS THE SAME SITUATION AS PREVIOUSLY NOTED, WHEN GOING FROM A COASTING MODE TO DRIVING WITH FOOT LIGHTLY ON ACCELERATOR, A LOUD SLAMMING NOISE WAS HEARD AND FELT. LAST FRIDAY, 4/26/2019 WHEN DRIVING ON A 35 MPH ZONE, IT SOUNDED AS IF SOMETHING HAD GOTTEN STUCK UNDER THE CAR, SOUNDING LIKE A DRAGGING BRANCH, OR A DRAGGING BRAKE CALIPER. WE CHECKED UNDER THE CAR AND LOOKED AT BRAKES. BACKED CAR UP AND HEARD A FAINT METAL SOUND, THEN DROVE FORWARD AND HEARD THE DRAGGING SOUND AGAIN. RATHER THAN RISK DRIVING THE CAR FURTHER, HAD IT TOWED TO THE DEALERSHIP WHERE IT WAS DIAGNOSED WITH A A PROBLEM WITH THE POWER TAKE OFF/TRANSFER CASE. IT WILL HAVE TO BE REPAIRED/REPLACED AS A HIGH COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203702April 25, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE PROBLEM WAS DIAGNOSED AS A FAILED THROTTLE BODY, WITH TROUBLE CODES P2111 PRESENT IN THE ON-BOARD COMPUTER SYSTEM, INDICATING THE ELECTRONIC THROTTLE ACTUATOR CONTROL SYSTEM WAS STUCK OPEN AND CLOSED, RESPECTIVELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193060April 1, 2019
ENGINE
WATER PUMP FAILURE FILLING MOTOR WITH COOLANT $2500 REPAIR WITH NO GUARANTEE THE MOTOR IS NOT PERMANENTLY DAMAGED. HAS 112000 MILES AND JUST OUT OF WARRANTY. MY WIFE WAS DRIVING IT WHEN THE SUV STARTED MISSING AND SHE HAD TO PULL OVER STRANDED ON THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179779February 13, 2019
ENGINE
TRANSMISSION ISSUES. SHIFTS HARD. ALREADY SPENT 2500 TO FIX THE TRANSFER CASE. WE'VE HEARD TONS OF PEOPLE HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154224November 27, 2018
ELECTRICAL SYSTEM
DOOR AJAR SENSORS ARE FAILING AND NOT ALLOWING ME TO LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149858November 7, 2018
SERVICE BRAKES
POWER BOOST ON BRAKES FAILS INTERMITTENTLY. WHEN THE POWER BOOST GOES OUT, THE CAR EITHER FAILS TO STOP, OR IF ALREADY STOPPED, THEN JUMPS FORWARD UNTIL THE DRIVER STOMPS THE BRAKE TO THE FLOOR TO STOP. IT'S EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145116November 3, 2018
SERVICE BRAKES, ENGINE
THE BRAKE BOOSTER FAILED ON MY VEHICLE AND WAS JUST REPLACED BY THE DEALERSHIP FOR NEARLY $900 DOLLARS. THIS IS THE 2ND MAJOR SAFETY ISSUE I HAVE HAD WITH THIS VEHICLE BECAUSE THE THROTTLE BODY HAD AN ISSUE THAT CAUSED THE VEHICLE TO COMPLETELY SHUT DOWN WHILE DRIVING WITH NO WARNING. THAT WAS REPLACED AT NO COST BUT I HAD TO DO MY OWN RESEARCH FOR THE REPAIR AND THAT ISSUE COULD HAVE CAUSED AN ACCIDENT WITH INJURIES OR DEATH. BECAUSE LINCOLN DETERMINED THAT MY PARTICULAR VIN IS NOT ELIGIBLE THEN THE COST IS ON ME, AGAIN A MAJOR SAFETY ISSUE THAT COULD HAVE CAUSED INJURY AND DEATH WHEN THE BRAKES BARELY STOPPED. I KNOW I CANNOT RECOVER MONEY FOR OWN REPAIR BUT I FEEL FORD/LINCOLN SHOULD NOT BE ABLE TO GET AWAY WITH MAKING THEIR OWN DETERMINATIONS OF WHAT VEHICLES SHOULD BE COVERED WHEN THEY ARE AT FAULT FOR BUILDING A POOR. SUBSTANDARD PRODUCT. I DO NOT WANT OTHER OWNERS TO BE RAILROADED BY THIS POLICY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140116October 13, 2018
ELECTRICAL SYSTEM
DOOR AJAR SENSORS ARE FAILING AND NOT ALLOWING ME TO LOCK THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132282September 29, 2018
WHEELS
SWOLLEN LUG NUTS. CANNOT PLACE SOCKET WRENCH ON LUG NUT TO REMOVE TIRE PER FORD DEALER. VEHICLE WAS STATIONARY IN FOR TIRE ROTATION AT FORD DEALERSHIP. WILL CAUSE ISSUE WITH FLAT TIRE ON THE ROAD IF UNABLE TO CHANGE FLAT TIRE DUE TO SWOLLEN LUG NUTS. SHOW LOW FORD IN SHOW LOW ARIZONA IS THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124435September 4, 2018
POWER TRAIN
SHIFT INDICATOR FOR PARK DOES NOT LIGHT UP NOT ALLOWING TO TURN CAR OFF. HAVE TO WIGGLE TO GET IT TO PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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