Lincoln MKX Service Bulletins (2018)
142 manufacturer communications on file.
- April 25, 2018•Document ID: 10137145Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47265
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engines may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan by performing the published Workshop Manual (WSM) service procedures. After removing the oil pan, it is suggested to allow the crankcase to drain overnight to minimize the chance of residual oil contaminating the crankcase sealing rail. Remove all traces of old RTV, clean the engine sealing surface with only Motorcraftù Metal Brake Parts Cleaner then wipe with Motorcraftù Metal Surface Prep Wipes, and allow to air dry as directed in WSM, Section 303-00, RTV Sealing Surface Cleaning and Preparation. If possible, after the new oil pan is installed, allow the new RTV sealant to cure for 4 hours before refilling the engine with oil. Ford is investigating this concern. Monitor OASIS for future updates.
Associated Products (17)Associated Documents - April 19, 2018•Document ID: 10137141Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 47251
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2015-2018 Edge and 2016-2018 MKX vehicles may exhibit a concern with the remote start selections for heated steering wheel and/or heated seats grayed out in the cluster. To correct this concern, reconfigure the front controls interface module (FCIM) using As-Built Programming. Make sure you are connected to the internet when entering module programming to obtain the latest data. If the concern is still present, refer to Workshop Manual (WSM), Section 501-10A for the directed self-test for the FCIM. For claiming, use causal part 18842 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (7)Associated Documents - April 17, 2018•Document ID: 10137137Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HATCHBACK/LIFTGATE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47243
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2018 Edge and MKX vehicles built on or before 28-Feb-2018, may exhibit a concern of the liftgate ajar message remains on with the liftgate fully closed. The customer may also complain of an intermittent alarm activation. This may be due to a broken switch inside of the liftgate latch. Replace the liftgate latch. Refer to Workshop Manual (WSM), Section 501-14. For claiming, use causal part 7443150 with the appropriate body code for your vehicle and applicable labor operations in Section 12 of the Service Labor Times Standards (SLTS) Manual.
Associated Products (2)Associated Documents - April 11, 2018•Document ID: 10137130Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47229
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2018 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition, remove the TCU fuse for 5 minutes then reinstall. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (8)Associated Documents - April 6, 2018•Document ID: 10137127Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 47219
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummaryVarious 2018 vehicles equipped with SYNC or SYNC 3 automatic system updates via WI-FI are unable to connect to the vehicles 4G WI-FI Hotspot. SYNC/SYNC3 with automatic system updates do not support connecting SYNC to the vehicles internal 4G WI-FI Hotspot if equipped. The SYNC automatic update feature must be connected to an external Wi-Fi source to function properly. No repairs should be made in attempt to correct this concern.
Associated Products (8)Associated Documents - March 30, 2018•Document ID: 10137116Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47205
- Date Added:
- May 21, 2018
- Manufacturer:
- LINCOLN
SummarySome 2016-2018 MKX vehicles equipped with an intrusion sensor, built on or before 22-Feb-2018, may exhibit an inability to disable the intrusion sensor through the cluster alarm menu under vehicle settings. This may be due to a missing instrument panel cluster (IPC) menu selection to allow the intrusion sensor to be disabled. Reconfigure the IPC module using As-Built Programming. Make sure you are connected to the internet when entering module programming to obtain the latest data. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (3)Associated Documents - March 30, 2018•Document ID: 10137113Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 47201
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummaryReplacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
Associated Products (234)2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max2017 Ford Edge2017 Ford Escape+ 214 moreAssociated Documents - March 21, 2018•Document ID: 10137102Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- SSM 47171
- Date Added:
- May 21, 2018
- Manufacturer:
- LINCOLN
SummarySome 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.
Associated Products (50)2018 Ford Ecosport2018 Ford Edge2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-6502018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Explorer+ 30 moreAssociated Documents - March 21, 2018•Document ID: 10137101Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- SSM 47170
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (47)2018 Ford C-Max2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-6502018 Ford F-7502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX+ 27 moreAssociated Documents - February 21, 2018•Document ID: 10136611Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 47100
- Date Added:
- May 14, 2018
- Manufacturer:
- FORD
SummarySome 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also include, under certain conditions, no Bluetooth Streaming. Apple is aware of the issue and is working on a resolution with a future iOS release. No repairs should be performed at this time. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device. Monitor OASIS for updates. Customers can also check Apple Support or connect to iTunes for the latest available iOS release for their phone.
Associated Products (45)2018 Ford Explorer2018 Ford F-1502018 Ford F-6502018 Ford F-7502018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Explorer2017 Ford F-1502017 Ford F-4502017 Ford F-5502017 Ford F-650+ 25 moreAssociated Documents - February 19, 2018•Document ID: 10136580Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM
- Mfr Comm. #:
- TSB18-2057
- Date Added:
- May 14, 2018
- Manufacturer:
- FORD
SummarySome 2015-2018 Edge and 2016-2018 MKX vehicles may exhibit an exhaust odor in the vehicle while the climate control system is in auto or recirculation mode. Customers may indicate the odor smells like sulfur or exhaust odors are entering the vehicle cabin. This concern may be more pronounced after hard acceleration, driving in hilly conditions and/or towing a trailer. Whether and to what extent any occupant of these vehicles experiences the exhaust odor will be affected by driving habits, weather, and individual sensitivities. Follow the Service Procedure steps to correct the condition.
Associated Products (7)Associated Documents - February 15, 2018•Document ID: 10136579Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- TSB18-2055
- Date Added:
- May 14, 2018
- Manufacturer:
- LINCOLN
SummarySome 2015-2017 Edge vehicles built on or before 10-Aug-2017 and 2016-2018 MKX vehicles built on or before 15-Dec-2017, equipped with a power liftgate and the hands-free liftgate activation feature may exhibit the liftgate opening or closing when a rear door is slammed shut, or the rear fascia is contacted such as kneeling or resting a foot on the fascia while the key is present. Follow the Service Procedure steps to correct the condition.
Associated Products (6)Associated Documents - February 14, 2018•Document ID: 10136597Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- SSM 47080
- Date Added:
- May 14, 2018
- Manufacturer:
- FORD
Summary2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
Associated Products (199)2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max2017 Ford Edge+ 179 moreAssociated Documents - February 9, 2018•Document ID: 10136592Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- SSM 47070
- Date Added:
- May 14, 2018
- Manufacturer:
- FORD
SummaryWhen connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start or no crank conditions or the IPC inoperative. For Lincoln vehicles, this information is now listed in the Technical Inspection and Post Road Test Sections of ePDI on the PTS website. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
Associated Products (39)2018 Ford Ecosport2018 Ford Edge2018 Ford Explorer2018 Ford F-1502018 Ford Fusion2018 Ford Mustang2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Explorer2017 Ford F-1502017 Ford F-4502017 Ford F-5502017 Ford Fusion2017 Ford Mustang2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX+ 19 moreAssociated Documents - February 2, 2018•Document ID: 10136575Service Bulletin/Repair InstructionsSTRUCTURE:BODY:TAILGATE
- Mfr Comm. #:
- TSB18-2042
- Date Added:
- May 14, 2018
- Manufacturer:
- LINCOLN
SummarySome 2015-2018 Edge and 2016-2018 MKX vehicles equipped with a power liftgate and built on or before 2-Jan-2018 may exhibit an intermittent bounce back after closing has been commanded. Follow the Service Procedure steps to correct this condition.
Associated Products (7)Associated Documents - January 8, 2018•Document ID: 10140315Service Bulletin/Repair InstructionsPOWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); ENGINE
- Mfr Comm. #:
- SSM 47000
- Date Added:
- June 11, 2018
- Manufacturer:
- FORD
SummarySome 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost, and AWD may exhibit a fluid leak from the PTU intermediate shaft seal. Replacement of the intermediate shaft seal seal does not require removal of the PTU and does not require the use of the cover seal and bolt kit (CV6Z-7275-K) to perform the repair. Refer to the Workshop Manual (WSM), Section 308-07.
Associated Products (34)2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford Fusion2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Escape2017 Ford Explorer2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Edge2016 Ford Escape2016 Ford Explorer2016 Ford Fusion+ 14 moreAssociated Documents - January 8, 2018•Document ID: 10138516Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47000
- Date Added:
- May 29, 2018
- Manufacturer:
- FORD
SummarySome 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost, and AWD may exhibit a fluid leak from the PTU intermediate shaft seal. Replacement of the intermediate shaft seal seal does not require removal of the PTU and does not require the use of the cover seal and bolt kit (CV6Z-7275-K) to perform the repair. Refer to the Workshop Manual (WSM), Section 308-07.
Associated Products (34)2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford Fusion2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Escape2017 Ford Explorer2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Edge2016 Ford Escape2016 Ford Explorer2016 Ford Fusion+ 14 moreAssociated Documents - November 22, 2017•Document ID: 10127417Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 46930
- Date Added:
- January 29, 2018
- Manufacturer:
- LINCOLN
SummarySome 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Associated Products (51)2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer+ 31 moreAssociated Documents - November 14, 2017•Document ID: 10127413Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 46920
- Date Added:
- January 29, 2018
- Manufacturer:
- LINCOLN
SummarySome 2016-2018 MKX customers may report that a deployed cargo cover will inadvertently recoil after the vehicle hits a bump. Revised Cargo covers are available to address this issue. Use the vehicle identification number (VIN) to select the interior trim color of the vehicles; FA1Z- 5845440-AG(Ebony), FA1Z- 5845440-AH (Coffee), FA1Z-5845440-BG (Ebony Black Label), FA1Z- 5845440-BH (Espresso Black Label), FA1Z-5845400-BJ (Rouge Noir).
Associated Products (3)Associated Documents - November 8, 2017•Document ID: 10127410Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 46906
- Date Added:
- January 29, 2018
- Manufacturer:
- FORD
SummarySome 2015-2018 F150/Edge, 2016-2018 MKX and 2017-2018 Fusion, Continental vehicles equipped with a 2.7L engine may experience a malfunction indicator lamp (MIL) and/or wrench lamp with Diagnostic Trouble Codes (DTCs): P0116, P0117, P0118, P0119, P0217, P0330, P1026, and/or P130D. This may be due to a engine coolant temperature (ECT) sensor connector which is not fully seated or damaged wiring between connectors C1064 and C1047 for F150 and C1016 and C1168 for Edge/MKX/Fusion/Continental vehicles. ECT sensors should not be replaced if damaged wiring is found at or near these connectors. If an issue with the wiring is found use causal part 12A699.
Associated Products (15)Associated Documents