Lincoln LS Complaints

982 consumer complaints on file.

#10257542February 5, 2009
EXTERIOR LIGHTING, SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THAT BOTH THE HEAD AND TAIL LIGHTS CONSTANTLY FAILED AND THE FRONT LOWER BALL JOINTS ON BOTH SIDES OF THE VEHICLE HAVE FAILED TWICE. THE DEALER REPLACED THE LOWER CONTROL ARM AND BALL JOINTS, BUT THE FAILURE STILL PERSISTS. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT SHE WOULD RECEIVE A CALL BACK. THE FAILURE MILEAGE WAS 92,000 AND CURRENT MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257623February 5, 2009
SUSPENSION
TL*THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT THE LOWER BALL JOINTS ON THE VEHICLE WERE FAULTY. THE VEHICLE WAS DRIVEN TO A TIRE STORE AND THE MECHANIC LOOKED UP A RECALL FOR THE VEHICLE. THE CONTACT THEN CALLED FORD MOTOR COMPANY TO SEE IF THE VIN WAS INCLUDED IN THE RECALL, BUT IT WAS NOT. THE RECALL STATED THAT THE DEALER WOULD INSPECT THE VEHICLE, BUT THAT HAS YET TO HAPPEN. AN EMPLOYEE AT FORD MOTOR COMPANY STATED THAT THE REASON THE CONTACT HAS NOT RECEIVED A RECALL NOTICE COULD POSSIBLY BE BECAUSE THE RECALL REPAIR WAS PREVIOUSLY PERFORMED ON THE VEHICLE. FORD MOTOR COMPANY WAS UNABLE TO CHECK IF THE REPAIR HAD ALREADY BEEN PERFORMED. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257491February 4, 2009
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING THE VEHICLE IN REVERSE AT APPROXIMATELY 5 MPH, THE FRONT DRIVER'S SIDE TIRE DETACHED FROM THE VEHICLE. THE DRIVER PLACED THE TIRE BACK ON THE VEHICLE AND DROVE TO A LOCAL REPAIR SHOP. THE MECHANIC STATED THAT THE FRONT LOWER BALL JOINTS WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AND WAS TOWED BACK TO THE OWNER'S RESIDENCE. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS RELATING TO THE VEHICLE; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257516February 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
I BELIEVE MY 2000 LINCOLN LS IS UNSAFE TO DRIVE DO TO THE FACT THAT THE SHIFTING IS ERRATIC. THIS CAR HAS ACTUALLY CUT OUT ON ME SEVERAL TIMES, ON THE HIGHWAY ALL LIGHTS, POWER STEERING, BRAKES EVERYTHING AND GAVE ME AN ERROR MESSAGE. THE MESSAGE STATED GEAR SHIFTING ERROR. MY DEALER DOESN'T KNOW WHAT TO DO. WHY ARE THEY ARE REGISTERED AS A LINCOLN DEALER IF THEY CAN'T FIX LINCOLNS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257288February 3, 2009
SUSPENSION
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE WOBBLED EXCESSIVELY. THE FRONT END BEGAN TO SHIMMY AFTER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THERE WERE NO PRIOR WARNINGS TO THESE FAILURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND THE TECHNICIAN STATED THAT THE BALL JOINTS WERE WORN. THE BALL JOINT NUTS WERE ALSO LOOSE AND WERE TIGHTENED SECURELY BY THE TECHNICIAN. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT;CONTROL ARM;LOWER BALL JOINT), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND CURRENT MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256538January 27, 2009
ELECTRICAL SYSTEM
CHECK ADVANCTRAK LIGHT, BRAKE LIGHT AND TRACTION CONTROL LIGHT DISPLAY ILLUMINATE AND MILEAGE DISPLAYS LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256353January 26, 2009
SUSPENSION
TL*THE CONTACT OWNS A 2001 LINCOLN LS. WHILE THE VEHICLE WAS AT THE DEALER FOR REGULAR MAINTENANCE, IT WAS DISCOVERED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256099January 23, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
IN NOV 2008,WHILE DRIVING ON A VERY BUSY STREET, I NOTICED THE VEHICLE SHIFTING VERY HARD AND AT TIMES CAUSING A HARSH JERK. AS I ATTEMPTED TO MAKE A LEFT TURN ON A VERY BUSY INTERSECTION TO RETURN THE VEHICLE HOME, THE VEHICLE LOST ALL POWER AND THE ERROR MESSAGE "ETC ENGINE FAILSAFE MODE" DISPLAYED ON THE SCREEN. THANKFULLY THE CAR SLOWLY COASTED ACROSS THE 3-LANE INTERSECTION WITHOUT CAUSING AN ACCIDENT. I HAD THE VEHICLE TOWED TO THE LINCOLN DEALERSHIP AND THEY STATED THAT THE THROTTLE BODY NEED TO BE REPLACED. THE THROTTLE BODY WAS REPLACED ($761.00) ONLY TO HAVE THE SAME ISSUE HAPPEN 2 MONTHS LATER IN JAN 2009. WHEN I TURNED THE IGNITION ON TO START THE VEHICLE THE ENGINE GAVE OFF A VEHICLE LOUD NOISE, THE VEHICLE IMMEDIATELY LOST POWER, AND THE "ETC ENGINE FAILSAFE MODE" ERROR MESSAGE WAS DISPLAYED AGAIN. TOOK THE VEHICLE BACK TO THE SAME LINCOLN DEALERSHIP AND THIS TIME THEY STATED THAT THE SOLENOID BODY IN THE TRANSMISSION NEEDS TO BE REPLACED FOR $1150.00. UPON ASKING WHY WOULD I GET THE SOME ERROR MESSAGE AND THE PROBLEM IS SOMETHING TOTALLY DIFFERENT, THE SERVICE ADVISOR STATED THAT THE ERROR MESSAGE DISPLAYED WAS A "FALSE CODE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256127January 23, 2009
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2005 LINCOLN LS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS BECOMING STUCK WHILE ATTEMPTING TO OPERATE THE VEHICLE. WHILE DRIVING LESS THAN 65 MPH, SHE FELT AS IF SOMETHING WERE STUCK UNDERNEATH THE ACCELERATOR PEDAL AND IT WOULD RESIST FORCE. THE DEALER COULD NOT DUPLICATE THE FAILURE; HOWEVER, THE DIAGNOSTIC DETERMINED THAT THE THROTTLE FAILED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INSTALLED A THROTTLE ACTUATOR CONTROL, GASKET, AND ACCELERATOR PEDAL SENSOR TO REMEDY THE FAILURE. AFTER THE REPAIRS, THE PARKING BRAKE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE MECHANIC ASSURED HER THAT THE BRAKES WERE REPLACED AND THE INSTRUMENT PANEL DISPLAYED A FAULTY WARNING MESSAGE. TO DATE, THE FAILURE STILL CANNOT BE DUPLICATED AND THE CONTACT IS AWAITING THE ARRIVAL OF A PART THAT WOULD APPARENTLY REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 63,295 AND CURRENT MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254771January 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 LINCOLN LS. WHILE DRIVING APPROXIMATELY 25-30 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE BEGAN TO JERK AND EXPERIENCED DIFFICULTY DRIVING UPHILL. THE VEHICLE WOULD NOT SHIFT INTO GEAR AND REMAINED IN GEAR. THE VEHICLE WAS PULLED OVER AND TOWED TO A REPAIR SHOP. THE MECHANIC STATED THAT THE TRANSMISSION SOLENOID PACK WITHIN THE TRANSMISSION WAS NOT RESPONDING. THE MECHANIC INFORMED HER TO TAKE THE VEHICLE TO THE DEALER BECAUSE THEY COULD NOT MAKE THE REPAIR. THE DEALER INFORMED HER OF A RECALL FOR THE TRANSMISSION AND STATED THAT SHE MUST FILE A COMPLAINT FIRST BEFORE THEY COULD ASSIST WITH THE VEHICLE. THERE IS NO RECALL FOR THE 2004 LINCOLN VEHICLE. THE FAILURE MILEAGE WAS 32,000. UPDATED 02/05/09 *BF UPDATED 02/06/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253914January 5, 2009
TIRES
ON 12/19/08 APPROX., 1630 P.M., AS WE WERE DRIVING THE 2002 LINCOLN LS CAR, IT WAS TREMENDOUSLY SHAKING AS IF IT WAS GOING TO FALL APART AND/OR THE TIRES HAD GONE FLAT. WE PULLED OVER AND CHECKED THE TIRES FOR FLATS AND THERE WERE NONE. WE THEN PHONED THE DEALERSHIP TO REPORT THIS NEW PROBLEM AS WE INFORMED THEM THAT WE WERE EXPERIENCING PROBLEM AFTER PROBLEM . THE CHECK ENGINE LIGHT HAD COME BACK ON THE SAME DAY WE'D PICKED IT UP FOR THAT REPAIR AND REMAINED ON, ALONG W/NEW ISSUES. WE WERE TOLD WE COULD BRING THE CAR INTO THE DEALERSHIP ON TUESDAY, 12/23/08. ON 12/22/08 AT APPROX., 0540 A.M., AS I WAS DRIVING THE VEHICLE ON FWY 99, THE CAR BEGAN TREMBLING ONCE AGAIN. I HEARD AN OVERWHELMING LOUD BANG AND THE VEHICLE COMPLETELY LOST CONTROL. I SWERVED HEADING IN THE NE DIRECTION, AND HIT A SEMI-TRUCK WHICH WAS DRIVING UP ALONGSIDE OF MY VEHICLE. AFTER HITTING INTO THE SIDE OF THE SEMI-TRUCK, THE VEHICLE TURNED FACING S IN THE MIDDLE OF THE FREEWAY FACING HEAVY ON-COMING TRAFFIC. THE SEMI-TRUCK HIT MY DRIVER'S LEFT DOOR WHICH KNOCKED MY VEHICLE OFF THE FREEWAY ONTO THE MEDIAN. AS I ATTEMPTED TO DRIVE FURTHER INTO THE MEDIAN FOR SAFETY FROM ON-COMING TRAFFIC, THE CAR WOULD NOT MOVE IN THE SLIGHTEST. AFTER TWO STRANGERS RAN TO MY VEHICLE PRIED THE DRIVER'S DOOR OPEN AND THEY PHYSICALLY ASSISTED ME OUT OF THE VEHICLE, I DISCOVERED THE ENTIRE BACK LEFT TIRE, RIM AND ALL HAD FALLEN OFF. THIS INCLUDED THE STUDS WHICH THE TIRE SITS UPON AND IS FASTENED THROUGH. AFTER TOWING THE VEHICLE TO A TOW YARD UTILIZING MY AAA ROADSIDE ASSISTANCE, I PHONED THE DEALERSHIP AND INFORMED THEM OF WHAT HAD OCCURRED. I INFORMED THEM THAT VEHICLE WAS HAZARDOUS AND ALMOST KILLED ME. I WAS TOLD NOT TO WORRY ABOUT IT AND THEY WOULD PHONE THE TOW YARD AND RETRIEVE THE VEHICLE THAT DAY. THE CAR REMAINS AT THE SAME TOW YARD TO THIS DATE, AND ON SATURDAY, 1/3/09, I PHONED THE DEALERSHIP AND SPOKE TO THE REPAIR GUY, HE THEN INFORMED MYSELF THEY WERE NOT WILLING TO TAKE RESPONSIBILITY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10253593January 2, 2009
SUSPENSION
TL*THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING 65 MPH, THE VEHICLE YANKED TO THE LEFT AS IF THE CONTACT HAD LOST CONTROL. THE DEALER STATED THAT THE BALL JOINTS WERE DEFECTIVE AND THE CONTROL ARM AND KNUCKLE NEEDED TO BE REPLACED. AN INDEPENDENT MECHANIC MADE THE NECESSARY REPAIRS AND STATED THAT HE WAS IN DANGER OF THE WHEEL ACTUALLY DETACHING IF THE REPAIRS WERE NOT MADE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252832December 26, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE BACKING OUT OF A PARKING SPACE, THE UPPER BALL JOINTS FAILED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT PAID FOR THE REPAIR WORK. THE FAILURE MILEAGE WAS 137,000 AND CURRENT MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250502December 2, 2008
ENGINE AND ENGINE COOLING
I AM CONCERNED THAT THERE WAS A RECALL ON THE 2003 FORD THUNDERBIRD AS WELL AS "SOME LINCOLNS" FOR VALVE COVER LEAKING OIL INTO THE SPARK PLUGS. THIS CAUSES THE VEHICLE TO BURN OIL AND FILL THE CABIN WITH BAD GASES. IT REQUIRES A CONSUMER TO SPEND APPR. $700.00 TO FIX; REPLACING THE VALVE COVER GASKET AND PROBABLY NEEDING THE SPARK PLUGS THAT ARE FILLED WITH AND BURNING OIL REPLACED ON TOP OF THIS COST. THE 2002 LINCOLN LS HAS THIS EXACT SAME PROBLEM, MADE AT THE SAME ASSEMBLY PLANT WITH THE SAME PARTS THE YEAR PRIOR TO THE RECALL BUT I WAS TOLD BY FORD CUSTOMER RELATIONS THAT NOT ENOUGH PEOPLE COMPLAINED TO INCLUDE THIS PARTICULAR VEHICLE. THE CURRENT RECALL/ "CUSTOMER SATISFACTION PROGRAM" THROUGH FORD MOTOR IS: 07M07 AND IT REQUIRES FORD TO FIX THE PROBLEM 10 YEARS OR UP TO 100K MILES. IT IS DISAPPOINTING TO LEAVE THIS BURDEN ON CUSTOMERS WHO TAKE CARE OF THEIR VEHICLES AND COME TO FIND OUT THAT THERE IS A KNOWN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249638November 24, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 LINCOLN LS HAS AN E THAT WILL NOT GO AWAY AND EVERY TIME IT SHIFTS TO THE NEXT GEAR IT ALMOST JERKS I JUST BOUGHT THIS CAR AND NOW IT IS MESSING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249103November 18, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP TO HAVE THE FRONT PASSENGER SIDE LOWER BALL JOINT REPLACED. THE MECHANIC INFORMED HIM OF NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT); HOWEVER, THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 73,400. UPDATED 12/15/08. *LJ UPDATED 12/15/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248475November 11, 2008
SUSPENSION:FRONT
STEERING KNUCKLE BROKE WHILE DRIVING CAR - WAS RECALLED BY FORD IN 2000 FOR THIS VERY THING. FORD IS SAYING THE VEHICLE WAS REPAIRED BY THE FIRST OWNER BUT I DON'T THINK IT EVER WAS. FORD DEALER USED BY ME FOR REPAIR SAID THE OTHER ONE WAS ABOUT TO BREAK TOO. REPAIRED BOTH OF THEM. I COULD EASILY HAVE BEEN KILLED. HAD JUST PULLED OFF THE INTERSTATE. PROBABLY WOULD BE DEAD IF THIS HAD HAPPENED 5 MINUTES EARLIER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247622November 3, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT HER VEHICLE WAS EXPERIENCING THE SAME FAILURE AS RELATED TO NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE DEALER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE SINCE IT WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247234October 30, 2008
STEERING, VISIBILITY:GLASS, SIDE/REAR, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 LINCOLN LS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. WHEN THE VEHICLE FINALLY BEGAN TO MOVE, IT FAILED TO GAIN SPEED. THE DEALER REPAIRED THE VEHICLE WITHIN THREE WEEKS; HOWEVER, THE FAILURE PERSISTED AND THE VEHICLE WOULD STALL. ADDITIONAL REPAIRS WERE MADE ON MORE THAT ONE OCCASION, BUT THE FAILURE RECURRED AND THE VEHICLE BEGAN TO SHAKE PROFUSELY. THE FAILURE MILEAGE WAS 53,231 AND CURRENT MILEAGE WAS 58,200. UPDATED 12/11/08 *BF THE ENGINE LEAKED OIL, THE STEERING WHEEL MADE A SQUEAKING NOISE. THE PASSENGER WINDOW WOULD NOT GO DOWN. THE AIR CONDITION DID NOT BLOW COLD AIR. UPDATED 12/11/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246547October 23, 2008
AIR BAGS:SIDE/WINDOW
I WAS DRIVING DOWN THE HIGHWAY GOING 65 AND THE DRIVER SIDE AIRBAG IN THE SEAT DEPLOYED FOR NO REASON AT ALL. I BELIEVE THIS IS A MAJOR SAFETY ISSUE BECAUSE I COULD HAVE WRECKED THE VEHICLE AND I HAD THREE PASSENGERS IN THE CAR WITH ME. FORD REFUSES TO FIX THE AIRBAG BECAUSE IT WAS NOT UNDER WARRANTY AND THEY CONTINUE TO BLOW ME OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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