Land Rover LR4 Complaints

139 consumer complaints on file.

#11432964September 14, 2021
FUEL/PROPULSION SYSTEM
Leaking fuel tank like what is shown in recall but I am not part of the recall. I definitely have the issue. 21V635000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428966August 13, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2011 Land Rover LR4. The contact stated that there was an abnormal fuel odor inside and outside of the vehicle. There was no warning light illuminated. The contact was unaware of the location of the source of the fuel odor. The vehicle was not taken to be diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424998July 15, 2021
FUEL/PROPULSION SYSTEM
Started as fuel odor and then developed into a significant fuel leak from the fuel tank. Looks like it was the fuel tank flange. We had an extended warranty that covered the repair however the vehicle has only 36000 miles and this failure was extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423024June 30, 2021
FUEL/PROPULSION SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel tank How was your safety or the safety of others put at risk? Slowly leaking fuel during operation. Noticed while parked in driveway. Smell odor. Has the problem been reproduced or confirmed by a dealer or independent service center? Pending appointment Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Approximately 2 months prior passed emissions inspections. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420940June 14, 2021
FUEL/PROPULSION SYSTEM
Vehicle is leaking fuel from the fuel tank area. The bottom of the tank is wet with fuel. Seems to be coming from the top of the tank. Skid plate is in place and not damaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375884November 23, 2020
FUEL/PROPULSION SYSTEM
THE PETROL FLANGE/FUEL FILTER DEVELOPED A CRACK IN THE TOP CAUSING FUEL TO SPRAY OUT THE TOP OF THE TANK WHEN THE ENGINE WAS RUNNING. THE TANK IS UNDER THE VEHICLE NEXT TO THE EXHAUST SYSTEM, SO THERE IS POTENTIAL FOR A FIRE. THERE WAS A STRONG FUEL SMELL AFTER DRIVING THE VEHICLE, BUT NO FUEL DRIPPING WHEN PARKED. THE PROBLEM WAS DIAGNOSED WITH AN INTERNET SEARCH WHICH TURNED UP SEVERAL OTHER INSTANCES OF THE SAME PROBLEM INCLUDING A VIDEO ON YOUTUBE SHOWING THE SAME ISSUE. FURTHER RESEARCH REVEALED AN INVESTIGATION ON THE ISSUE: NHTSA ACTION NUMBER: PE20018. I REPLACED THE FILTER MYSELF AND WILL KEEP THE OLD ONE IN CASE IT IS NEEDED FOR THE INVESTIGATION. PLEASE CONTACT ME IF YOU NEED ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375479November 20, 2020
FUEL/PROPULSION SYSTEM
STRONG SMELL OF GAS COMING FROM REAR PASSENGER SIDE OF VEHICLE. SMELL IS VERY POTENT WHEN PARKED INSIDE GARAGE AND AFTER FUELING. THIS COLD BE A POSSIBLE LEAK COMING FROM TOP OF FUEL TANK WHERE I CANNOT ARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366722October 27, 2020
FUEL/PROPULSION SYSTEM
WE BOUGHT THIS 2012 LAND ROVER LR4 WITH 44K MILES ABOUT THREE WEEKS AGO. WE STARTED NOTICING A STRONG GASOLINE ODOR IN THE GARAGE EVER SINCE WE STARTED PARKING THIS CAR IN THE GARAGE. THE ODOR IS STRONGER AFTER WE DRIVE THE CAR AROUND ESPECIALLY IF THE TANK IS FULL. UPON RESEARCHING ENTHUSIAST FORUMS ABOUT LAND ROVERS AND ESPECIALLY LR4, THERE SEEMS TO BE A COMMON ISSUE AROUND FUEL LEAK DUE TO SOME SORT OF FLANGE THAT HOLDS THE FUEL PUMP IN PLACE. RESEARCHING THE NHTSA DATABASE REVEALED THAT THERE ARE MULTIPLE REPORTS OF FUEL LEAK FROM LR4 CARS OF THE SAME GENERATION. THE COST TO FIX THIS VARIES FROM A FEW HUNDRED DOLLARS TO CLOSE TO TWO THOUSAND DOLLARS. I AM GOING TO TAKE THE CAR TO THE DEALER TO DIAGNOSE WHERE IT IS LEAKING FUEL FROM BUT NEEDED A NHTSA COMPLAINT NUMBER TO GO WITH IT SO I AM REPORTING THE ISSUE AS A SAFETY CONCERN DUE TO THE POTENTIAL FIRE HAZARD THIS CREATES. WE STARTED PARKING THE CAR OUTSIDE THE GARAGE AWAY FROM THE HOUSE UNTIL WE CAN GET THIS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343207August 4, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
OUR 2014 LR4 LOST ALL POWER WHILE DRIVING ON A SOUTHERN CALIFORNIA FREEWAY IN THE FAST LANE. SUDDENLY THE CAR STARTED SHUTTING DOWN WITH ZERO WARNING LIGHTS PRIOR TO THE ACCELERATION/POWER NOT WORKING. THE ENGINE LIGHT CAME ON AND WE HAD TO NAVIGATE OUR WAY TO THE SHOULDER THROUGH VERY FAST TRAFFIC WHILE OUR CAR CONTINUED TO SLOW DOWN. WE MADE IT TO THE SHOULDER JUST AS THE CAR COMPLETELY STOPPED RUNNING AND IT WOULDN'T START AGAIN. THIS INCIDENT WAS INCREDIBLY FRIGHTENING AND OUR ENTIRE FAMILY IS VERY LUCKY WE WERE NOT HIT AND/OR INJURED. OUR CAR WAS IN GREAT CONDITION WITH ONLY 56K MILES AND THERE WAS NEVER A WARNING LIGHT THAT CAME ON AT ANY PRIOR TO THE ENGINE SHUT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323484May 6, 2020
FUEL/PROPULSION SYSTEM
STARTED TO NOTICE A RAW GAS SMELL AFTER DRIVING OR JUST START THE CAR. I LOOKED FOR GAS LEAK BUT DIDN'T FIND ANY. BROUGHT THE CAR TO THE DEALERSHIP. AND THE SERVICE ASSISTANT SAID IT WAS THE FUEL GASKET. SHE ALSO INFORMED ME THAT IT IS A VERY COMMON PROBLEM. AND SURE ENOUGH IT WAS THE DUST COVER AND GASKET AS SHE PREDICTED. I FEEL THAT THIS IS A SAFETY ISSUE THAT SEEMS TO BE VERY COMMON WITH THIS VEHICLE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292312December 31, 2019
SEAT BELTS
HAD SURGERY ON LEG SO WAS SITTING IN BACKSEAT BEHIND THE PASSENGER SEAT. I WAS SITTING SIDEWAYS TO KEEP MY LEG ELEVATED. WHEN WE ARRIVED AT OUR CABIN AND THE CAR WAS PARKED....I SPUN AROUND TO NORMAL SEATING POSITION TO REMOVE THE SEAT BELT AND GET OUT OF THE CAR. HOWEVER, THE SEAT BELT TENSIONER KEPT GETTING TIGHTER AND TIGHTER WITH EACH MOVEMENT I MADE. I WAS THINKING THIS IS CRAZY..THIS CAN'T BE HAPPENING..IT HAS TO EVENTUALLY RELEASE THE TENSION. IT DID NOT. IT KEPT GETTING TIGHTER UNTIL I WAS PINNED INTO THE DOOR JAMB WITH IT STRANGLING ME AROUND MY NECK. MY PARTNER HELPED PULL IT DOWN OFF MY NECK WHILE I HELD THE SEATBELT FROM TIGHTENING FURTHER. HE THEN RAN INTO THE CABIN AND GRABBED A PAIR OF SCISSORS TO CUT ME OUT. I AM A 220 LB FIT SHAPE 6'-2" TALL MALE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11280630November 17, 2019
FUEL/PROPULSION SYSTEM
SMELLED FUEL SMELL IN THE GARAGE BUT NEVER ANY DRIPS IN THE GARAGE. AFTER INVESTIGATION, FUEL IS LEAKING FROM TOP OF TANK AND BLOWING BACK OF THE BACK OF THE VEHICLE, PART OF WHICH IS THE TAIL PIPE. LEAK IS COMING FROM INLINE FILTER AT THE TOP OF THE TANK. COMMON PROBLEM, THIS IS DANGEROUS AND NEEDS TO BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270964October 25, 2019
ENGINE, POWER TRAIN
WHILE MERGING ONTO INTERSTATE, VEHICLE SUDDENLY BEGAN SMOKING, SHUDDERING AND LOSING POWER. CONTINUED DOWN INTERSTATE UNTIL I COULD EXIT. AT THE TOP OF THE EXIT RAMP THICK ACRID SMOKE WAS POURING OUT OF THE EXHAUST AND THE VEHICLE BEGAN TO SHAKE EVEN WORSE. I WAS ABLE TO LIMP INTO A GAS STATION AT WHICH POINT THE CHECK ENGINE LIGHT FINALLY ILLUMINATED. I TURNED OFF THE VEHICLE AND IT WOULD NEVER RESTART. VEHICLE HAS TO BE TOWED TO DEALER FOR DIAGNOSTICS. MILEAGE AT TIME OF FAILURE IS ONLY 65,000. VEHICLE HAS ALWAYS BEEN MAINTAINED WITH PROPER SPECIFICATION OIL, FILTER AND PREVENTATIVE MAINTENANCE SERVICES. NO FLUIDS OR VISIBLE SIGNS OF TROUBLE WERE PRESENT UNDER THE HOOD. WHEN ATTEMPTING TO RESTART, ENGINE WOULD TURN OVER BUT NOT START AS IF NO FUEL WAS BEING DELIVERED INTO THE CYLINDERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258136September 30, 2019
ENGINE
2012 LAND ROVER LR4 HSE. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIMING CHAIN. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255062September 12, 2019
FUEL/PROPULSION SYSTEM
GAS TANK DUST COVER CRACKED, LEAKING FRANK FUEL OVER THE TANK, ONTO VEHICLE COMPONENTS AND ONTO THE FLOOR WITH ASSOCIATED FUMES. VEHICLE LEAKED FUEL WHILE STATIONARY IN THE GARAGE, LEAKING FUMES INTO THE HOUSE. VEHICLE WAS TAKEN TO LAND ROVER FOR REPAIRS. REPAIR TEAM NOTED THIS IS A KNOWN ISSUE AND THE COVER WAS RE-DESIGNED. I WAS CHARGED APPROXIMATELY $800 FOR THE PART AND LABOR. THIS IS A KNOWN ISSUE WITH THIS MAKE AND MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233853July 22, 2019
ELECTRICAL SYSTEM
THE STEREO SYSTEM HAS HAD COMPLAINTS FOR MANY YEARS WITH NO RECALL. THE ISSUE IS THE SYSTEM CUTS OUT AND UNUSABLE OR COMPLETELY UNRESPONSIVE FORCING CALLS TO BE TAKEN BY PHONE. THIS CAN POSE A SAFETY RISK WITH DRIVERS TROUBLESHOOTING WHILE OPERATING THE VEHICLE. A SIMPLE GOOGLE SEARCH REVEALS HUNDREDS OF COMPLAINTS REGARDING THIS ISSUE. WE HAVE BEEN HAVING THIS ISSUE FOR 2.5 YEARS WITH NO RESOLUTION. SOFTWARE UPDATES DO NOT CORRECT THE ISSUE. PERHAPS THE OEM CAN FIGURE OUT THE KNOWN ISSUE AND SEND CUSTOMERS A SERVICE BULLETIN TO GET THIS SAFETY ISSUE FIXED. OCCASSIONALLY THERE IS ELECTRICAL SMELLS EMANATING FROM DASH. MY WIFE HAS NOTICED THIS MANY TIMES. OTHER THAN THIS PERSISTENT ISSUE THE VEHICLE OPERATES NOMINALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232920July 17, 2019
ENGINE
I WAS DRIVING ON THE FREEWAY AND THE CAR JUST STARTED LOSING POWER. I PULLED OVER TO SEE WHAT WAS GOING ON AND THE CAR HAD ANTIFREEZE UNDER THE ENGINE AREA AND WOULD NOT START AGAIN. THE CAR HAS UNDER 90,000 MILES. REPLACED THE ORIGINAL WATER PUMP AT 40,000 MILES. THE NEW WATER PUMP WENT OUT AT 89,000 MILES CAUSING THE ENGINE TO CEASE UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222702June 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
MY 16 YEAR OLD SON WAS DRIVING THE 2016 LR4 THAT WE PURCHASED "PRE-CERTIFIED" LESS THAN 3 WEEKS AGO FROM FIELD'S LR IN NORTHBROOK ILLINOIS. GOING 68 ON THE HIGHWAY, THE WHEEL STARTED TO LOCK UP, THE GAS PEDDLE FAILED, AND SMOKE STARTED COMING THROUGH THE VENTS. HE WAS ABLE TO KEEP A COOL HEAD FOR A NEW DRIVER AND GET TO SIDE OF ROAD BY SHEER LUCK THAT THE ROAD VEERED TO THE LEFT. ONCE IN PARK MORE SMOKE CAME THROUGH VENTS AND HE AND HIS FRIEND JUMPED OUT AND RAN, WHILE THE ENGINE CONTINUED TO CATCH FIRE AND EVENTUALLY BLOW UP, AS SHOWN IN THE VIDEO BELOW. POST EXPLOSION PICTURES ATTACHED TOO.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11220260June 15, 2019
FUEL/PROPULSION SYSTEM
VEHICLE WAS LEAKING FUEL. I COULD ALWAYS SMELL GAS BUT COULD SEE NOTHING DRIPPING. WAS DRIVING DOWN THE FREEWAY WHEN THE VEHICLE JUST DIED. THE GAS MONITOR SAID I HAD 50 MILES TO GO BEFORE NEEDING FUEL. I GOT IT TOWED IN AND WAS TOLD THE FUEL PUMP WAS LEAKING. THIS WAS DANGEROUS BECAUSE I HAD NO WARNING AND WAS IN HEAVY TRAFFIC OF 70MPH WHEN IT JUST DIED ON A BRIDGE. THEY TOW COST ME ALMOST $300 TO GET IT TO SHOP. THE NEXT DAY THEY TOLD ME THE GOOD NEWS IS I JUST RAN OUT OF GAS, AND THE BAD NEWS IS I HAVE A LEAK AROUND FUEL PUMP WHICH CAUSED IT TO GIVE A FALSE READING OF HOW MUCH FUEL I REALLY HAD. AS STRONG AS THE FUMES WERE IT'S A WONDER IT NEVER CAUGHT FIRE. THIS COST OVER $800 TO FIX. THE OTHER PROBLEM I HAD IS WHEN THE FUEL INJECTORS FAILED, AND I NEEDED A TOW TRUCK AGAIN. THE CAR GAVE A WARNING SAYING 'RESTRICTED PERFORMANCE' THE FAILURE OF THE FUEL INJECTORS CAUSED GAS TO LEAK AS WELL, AND THE SHOP HAD TO OPEN ALL IT DOORS AND WINDOWS. THIS TIME THE LEAKING FUEL WAS VISIBLE. THIS COST ME OVER $2600 TO FIX. THIS WAS ALL WITHIN 90 DAYS OF EACH OTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208737May 20, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 LAND ROVER LR4. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY SHUT OFF. MOMENTS LATER, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO LAND ROVER PASADENA (3485 EAST COLORADO BLVD, PASADENA, CA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED AND NO MECHANICAL FAILURE CODES WERE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Land Rover LR4