Kia Sorento Complaints (2013)
983 consumer complaints on file.
- #10507184April 4, 2013ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
AT AN IDLE, THIS VEHICLE RUNS ROUGH AND SHAKES. IT FEELS AS THOUGH IT WILL STALL. I DO NOT BELIEVE THIS SHOULD BE HAPPENING WITH A NEW CAR. I TOLD THE MECHANIC AT MY FIRST MAINTENANCE CHECK, AND HE ACTED AS IF IT WOULD GET BETTER WITH AN OIL CHANGE. IT SEEMS TO BE GETTING WORSE. I COMMUTE 120 MILES A DAY FOR WORK, AND I HAVE HAD THE CAR FOR 5 MONTHS, IT HAS 9000 MILES NOW. NOW THE RADIO WILL NOT TURN ON? THIS CONCERNS ME THAT MAYBE SOMETHING ELECTRICAL IS MALFUNCTIONING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10507186April 4, 2013ENGINE
WE BOUGHT THE 2013 KIA SORENTO IN SEPTEMBER 2012 WITH 140MILES ON IT. WE'VE HAD NO ISSUES TILL THIS YEAR MY WIFE HAD HER 1ST STALL IN MID JANUARY WHILE AT A STOP SIGN. SHE NEVER MENTIONED IT TO ME UNTIL IT HAPPENED A SECOND TIME IN FEBRUARY. IT FINALLY HAPPENED TO ME DURING THE SECOND WEEK IN MARCH ON A SATURDAY I WAS BRINGING MY SON TO BASEBALL PRACTICE I PULLED OUT OF MY DRIVEWAY DROVE TO THE END OF THE STREET AND STOPPED AT THE CORNER BUT WHEN I PRESSED ON THE GAS THE CAR DIDN'T MOVE. IT TOOK ME A FEW SECONDS TILL I NOTICED IT HAD STALLED IT WAS SO QUICK AND SILENT I DIDN'T HEAR OR FEEL IT STALL. I PUT IT IN PARK THEN STARTED IT AND IT'S BEEN FINE TILL TODAY WHEN MY WIFE WENT TO PICK UP OUR KIDS FROM SCHOOL. SHE WAS DRIVING SLOWLY ON THE SIDE STREETS NEXT TO THE SCHOOL LOOKING FOR A PARKING SPACE WHEN IT JUST DIED. THIS IS EXTREMELY DANGEROUS IF THIS HAPPENS AND CAUSES AN ACCIDENT OR EVEN A FATALITY KIA WILL HAVE A SERIOUS LAW SUIT ON THEIR HANDS. I'M BRINGING MY KIA TO THE DEALER ON APRIL 18, 2013 BUT WHEN I SPOKE TO THE SERVICE GUY ON THE PHONE TODAY HE MENTIONED IF THERE ARE NO CODES THERE'S NOT MUCH TO GO ON TO DETERMINE A PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10505487April 3, 2013ENGINE
ENGINE STARTED MAKING A LOUD NOISE, CHECKED OIL TURNED ENGINE OFF AND ON AGAIN AND NOISE CONTINUED. DROVE HOME APPROX 150 MILES FROM VISITING OUR SON AT COLLEGE. AFTER ARRIVING AT HOME ENGINE STILL MADE NOISE. TOOK INTO DEALER THE FOLLOWING DAY AND TODAY WAS INFORMED WE ARE NEEDING A NEW SHORT BLOCK ENGINE AND IT'S ON BACKORDER FOR A WEEK AND A HALF. NOT A HAPPY CUSTOMER, SINCE I AM MAKING CAR PAYMENTS AND DON'T HAVE THE VEHICLE. IT WORRIES ME WHAT IS YET TO COME WITH THIS VEHICLE. THE REASON WE PURCHASED IT TO BEGIN WITH WAS THE WARRANTY, BUT HAD WE KNOWN WE'D BE USING IT 7 MONTHS INTO OWNING THIS KIA I WOULD HAVE NEVER PURCHASED IT TO BEGIN WITH. I DO WANT TO SAY THE DEALERSHIP WE ARE DEALING WITH ARE EXTREMELY HELPFUL WITH A LOANER CAR, ALTHOUGH IT'S A SEDAN AND NOT WHAT I PURCHASED. SO THEY ARE DOING THEIR PART AND I APPRECIATE THAT FACT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503364March 17, 2013POWER TRAIN, ENGINE
ON 9-3-12 BOUGHT A NEW 2013 KIA SORENTO WITH THE BASE 4 ENGINE. NEXT DAY NOTICED A VIBRATION WHEN IDLING IN DRIVE. THE CAR SHAKES. NOTIFIED DEALER IMMEDIATELY. DEALER NOTICED CONCERN BUT COULD NOT ADDRESS. NO APPLICABLE SERVICE BULLETIN. IN DECEMBER DEALER NOTIFIED ME OF A POSSIBLE SOLUTION. DEALER INSTALLED A NEW TENSIONER AND ALTERNATOR PULLEY. CHANGES DID LESSON THE VIBRATIONS. BUT AN UNACCEPTABLE VIBRATION STILL EXISTS WHEN IDLING IN DRIVE. THE VIBRATION DISAPPEARS WHEN THE TRANSMISSION IS PUT IN N WHEN IDLING IN DRIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502219March 9, 2013VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY HUSBAND AND I WERE DRIVING DOWN THE FREEWAY WHEN WE HEARD A LOUD BANG AND FELT THE GLASS FROM THE SUNROOF OF OUR 2013 KIA SORENTO SX FALL ON US AND INTO THE VEHICLE. IT WAS A SUNNY DAY AND ABOUT 50 DEGREES OUTSIDE AT THE TIME. WHILE THE SUN SHADE HAD BEEN PULLED BACK SLIGHTLY TO LET IN SOME SUNSHINE, THE SUN ROOF ITSELF WAS CLOSED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498431February 17, 2013SERVICE BRAKES
I WAS BACKING OUT OF MY DRIVEWAY AND TURNING SLIGHTLY TO THE LEFT, I ATTEMPTED TO STOP MY 2013 KIA SORENTO BY PRESSING THE BRAKES BUT IT WOULD NOT STOP. IT CONTINUED TO COAST BACKWARDS WITHOUT STOPPING EVEN THOUGH I CONTINUED TO PRESS BRAKES NUMEROUS TIMES.. THE BRAKE PEDAL ITSELF WOULD NOT GO ALL THE WAY DOWN WHILE I PRESSED DOWN. THE CAR DID NOT SLOW DOWN AND THE BACKUP SENSOR DID NOT SOUND AS IT CONTINUED TO BACK INTO MY NEIGHBORS FENCE. NOTE THAT I COULD SEE THE BACKUP CAMERA WAS WORKING BUT HAD NO CONTROL OF CAR STOPPING, ALSO THE CAR WAS PURCHASED ONLY 5 MONTHS AGO. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492844January 14, 2013ENGINE
WE PURCHASED 2 KIA VEHICLES ON 12-8-2013, ONE BEING THE 2013 KIA SORENTO AWD 4-CYL-GDI. WE TOOK DELIVERY OF THE VEHICLE AND HAD TO RETURN ON MONDAY TO TURN IN THE OTHER TRADE. WE QUESTIONED THE SALESMAN ABOUT THE ROUGH IDLE AND LOUD NOISE THAT IT MADE AT STOPS BUT HE SAID IT WAS NORMAL AND IT WOULD WORK ITSELF OUT AFTER A BREAK-IN PERIOD. THE NEXT DAY WHEN WE WERE STOPPED AT A RED LIGHT THE VEHICLE BEGAN TO SHAKE AND THE LIGHTS STATED TO FLICKER, I TOLD MY WIFE TO GIVE IT GAS AND THEN IT STOPPED..UNTIL SHE LET OFF THE PEDAL. WE SUBMITTED AM INQUIRY TO KIA THROUGH THE WEBSITE AND BY THE NEXT DAY WE WERE CONTACTED BY A REGIONAL REP. WE SCHEDULED AN APPOINTMENT TO BRING IT IN AND THEN I BEGAN RESEARCHING THIS ISSUE...TO WHICH I QUICKLY LOST THAT WARM FUZZY FEELING OF A NEW KIA OWNER! WE LEFT OUR VEHICLE AT THE DEALERSHIP FOR DAYS UNTIL WE HAD ENOUGH, WE WERE FIXING TO HAVE TO PAY A NOTE ON A VEHICLE WE DIDN'T HAVE! WE CALLED AND PICKED OUR VEHICLE BACK UP, WE ARE BEING TOLD THAT THE PARTS ARE ON BACK-ORDER FROM KOREA. WE HAVE BEEN CONTACTED FROM A REP OUT OF GEORGIA NOW AND WE JUST KEEP BEING TOLD TO BE PATIENT. I AM NOT HAPPY AT ALL AS WE PURCHASED TWO NEW VEHICLES AND WE SHOULD NOT BE HAVING TO DEAL WITH THIS. HAD WE LEFT OUR VEHICLE AT THE DEALERSHIP (WHICH IS WHAT THEY WANTED WHILE WE DROVE A NASTY RENTAL) WE BE OUT FOR AT LEAST A MONTH AS THE PARTS AREN'T SCHEDULED TO BE SHIPPED UNTIL THE 21ST OF JANUARY! WE HAVE NO IDEA OF OUR LEGAL RIGHTS IF ANY, AND I DO NOT FEEL COMFORTABLE WITH MY WIFE AND CHILDREN IN THIS VEHICLE. KIA OFFERS NOTHING MORE THAN A STINKY RENTAL CAR AND PLEASE BE PATIENT....THE SERVICE MANAGER HOWEVER AT THE DEALERSHIP HAS BEEN WONDERFUL..UNLIKE THE SALES MANAGER! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10489234December 19, 2012ENGINE, POWER TRAIN
2013 KIA SORENTO 4 CYLINDER. WHILE AT STOP LIGHT ENGINE REVVED UP AND LUNGED FORWARD. APPLIED HARDER BRAKE UNTIL STOP LIGHT TURNED GREEN. VEHICLE AT DEALERSHIP FOR TWO DAYS SO FAR WAITING ALTERNATOR REPLACEMENT. SERVICE DEPARTMENT STATES NEVER HAD TO REPLACE AN ALTERNATOR BEFORE AND NOT IN STOCK, WAITING FOR OVERNIGHT SHIPPING FOR TWO DAYS. DEALER STATES THEY HAVE NO CONTROL OVER DEFECTIVE PARTS, BUT WILL FIX AND SERVICE VEHICLE WHEN PARTS ARRIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10489239December 19, 2012ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING ON INTERSTATE AT NIGHT AT 65 MPH LIGHTS FLICKER INSIDE AND HEADLIGHTS. BATTERY WARNING LIGHT COMES ON AND OFF SEVERAL TIMES. THE VEHICLE HAS ALSO HAD HARD SHIFTING AROUND 20 TO 30 MPH, ALMOST LIKE APPLYING BRAKES ON SLOW DOWN AND AN ENGINE REV WHEN SPEEDING UP. NEXT NIGHT (SUNDAY) VEHICLE LOST ALL POWER WITH NO WARNING WHILE DRIVING ON TWO LANE HIGHWAY AT NIGHT. MADE IT OFF TO A SIDE ROAD, BUT ENGINE STILL RUNNING ROUGH, NO RESPONSE TO GAS PEDAL, COULD NOT SHIFT VEHICLE TO PARK, HAD TO HOLD STOP BUTTON FOR LONG TIME TO FINALLY STOP ENGINE, LIGHTS CAME BACK ON, BUT WOULD NOT START, FINALLY COULD PUT IN PARK. HAULED BACK TO DEALER. SERVICE REPLIES WASN'T ON SCHEDULE WILL MAYBE GET TO IT TODAY. DEFECTIVE ALTERNATOR ON "E" ORDER WILL FIX ALL THE PROBLEMS. WIFE REFUSES TO DRIVE UNSAFE, DEATH TRAP AND THAT SHE WOULD NOT HAD BEEN ABLE TO MANAGE SAFELY IF SHE WOULD OF BEEN DRIVING WHEN PROBLEMS SHUT DOWN THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10486068November 26, 2012VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE LUNGE FORWARD AND ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 500.... UPDATED 12/26/12 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10485078November 18, 2012SEATS
THE LEVER TO FOLD DOWN THE SECOND ROW SEAT GETS STUCK. IT IS SO HARD TO OPERATE SOMETIMES THAT NO MATTER HOW MUCH FORCE YOU USE THE SEAT BACK LEVER WILL NOT RELEASE. AFTER SERVICING IT 3 TIMES THE DEALER HAS TOLD ME THEY FIXED IT EACH TIME, BUT THE INTERMITTENT PROBLEM IS STILL PRESENT. THEY SAY THE GEAR THAT HOLDS THE SEAT IN PLACE HAS VERY SHARP TEETH AND WAS NOT MANUFACTURED PROPERLY. THEY SAY MANY KIA SORRENTOS HAVE THE SAME PROBLEM. THEY SAY YOU HAVE TO WIGGLE THE SEAT BACK AS YOU TRY THE RELEASE LEVER. THE SAFETY CONCERN IS IF YOU HAVE TO EXIT THE VEHICLE IN AN EMERGENCY THE SECOND ROW SEAT IN THE UP POSITION WOULD PROHIBIT THE BACK SEAT PASSENGERS FROM ESCAPE. THE SEAT IN THE DOWN POSITION WOULD IMPEED THE TWO SECOND ROW PASSENGERS FROM EXITING THROUGH THE PASSENGER DOOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484812November 15, 2012ELECTRICAL SYSTEM, ENGINE
A DAY AFTER I PURCHASED A NEW KIA SORENTO EX GDI 2013 (9/25/2012), I NOTICED THAT IT HAD ROUGH IDLE AT STOP. I TOOK MY CAR TO DEALERSHIP TO FIX THE ROUGH IDLE ISSUE NEXT DAY, HOWEVER AFTER 4 DAYS OF TROUBLESHOOTING BY MECHANIC WITH KIA SUPPORT ENGINEER, THEY WERE NOT ABLE TO RESOLVE IT. TSB#122 (ECM SOFTWARE UPGRADE) WAS ALREAY APPLIED PRIOR TO MY PURCHASE. EVEN TODAY, I STILL HAVE THE SAME ISSUE. MY CURRENT MILEAGE IS 2800 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484010November 12, 2012ENGINE
ENGINE IDLES ROUGHLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10481516October 23, 2012POWER TRAIN
I PURCHASED 2013 KIA SORENTO 2.4 GDI LAST MONTH. IT VIBRATES AND SHAKES AT IDLE SPEED FROM DAY ONE. I WAS TOLD BY SALES PERSON THAT IT WILL STOP AFTER DRIVING FOR FEW MILES. NOW I HAVE 1500 MILES ON IT BUT IT CONTINUES TO VIBRATE AT IDLE SPEED WHETHER IN GEAR OR IN PARK POSITION. I CALLED THE DEALERSHIP THEY SAY THERE WAS SOFTWARE UPGRADE FOR CERTAIN MANUFACTURE DATES BUT IT DOESN'T LOOK LIKE IT APPLIES TO ME BASED ON MY PURCHASE DATE. BUT THEY SAY BRING IT IN AND WE WILL CHECK IT. I AM PLANNING TO GO THIS WEEK. SEARCHING THE WEB, IT LOOKS LIKE LOT OF PEOPLE HAVE THIS ISSUE. I HOPE IT BRINGS ATTENTION TO KIA MOTORS AND THEY PROVIDE SOME FIX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10481159October 19, 2012ENGINE, POWER TRAIN
THE VEHICLE SHAKES WHENEVER IT'S IDLING IN DRIVE AND WHILE YOUR BRAKED. . I TOOK TO MY KIA DEALERSHIP WHO SAID THEY ARE AWARE OF THE PROBLEM TO BRING IT IN. I BROUGHT IT IN THEY HAD IT FOR 20 MINUTES AND SAID ITS ALL SET. WELL LET ME TELL YOU IT'S NOT FIXED! I CALLED AND OLD HE DEALERSHIP AND NOW I HAVE TO BRING IT IN AGAIN. THE VIBRATION ONLY GOES AWAY IF WHEN YOU COME TO A STOP AND PUT THE SHIFTER IN NEUTRAL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478778October 5, 2012VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE FRONT PORTION OF THE PANORAMIC SUNROOF ON MY KIA SORENTO 2013 EXPLODED WHILE I WAS DRIVING THE CAR. I DID NOT SEE ANYTHING COMING TOWARDS THE CAR THAT COULD HAVE HIT THE SUNROOF. THE DAYS WAS APPROX 90 DEGREES AND THE CAR HAD BEEN HOUSED IN AN INTERIOR GARAGE ALL DAY. I HAD BEEN DRIVING FOR ABOUT 15 MINUTES, I DID NOT GO THROUGH AN UNDERPASS BEFORE THE INCIDENT, MY SPEED WAS APPROX 50 MPH. THE SUNROOF WAS PARTIALLY OPEN AT THE TIME. THERE WAS A VERY LOUD SOUND THEN SHARDS OF GLASS EVERYWHERE. I PULLED OVER IMMEDIATELY AND DID NOT SEE ANYTHING ON TOP OF THE CAR THAT WOULD INDICATE IT WAS HIT BY SOMETHING. I HAD MINOR CUTS AND AFTER CLEARING THE GLASS DROVE IT RIGHT BACK TO THE DEALER. IT'S REPAIRED NOW BUT THOUGHT I WOULD POST SINCE THERE IS AN INVESTIGATION INTO A HYUNDAI MODEL WITH A SIMILAR PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10477374September 28, 2012ENGINE AND ENGINE COOLING, STEERING
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLING, HE FELT A SHIMMY THROUGH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VEHICLE WAS REPAIRED BUT THE CONTACT WAS UNSURE OF WHAT EXACT REPAIRS WERE COMPLETED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 2,400. ...UPDATED 10/19/12 *BF THE CONSUMER STATED THE VEHICLE WOULD IDLE IN A ROUGH MANNER. WHEN AT A STOP. UPDATED 10/25/12
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10473691September 4, 2012VEHICLE SPEED CONTROL, POWER TRAIN
WE LEASED A 2013 KIA SORRENTO ON 8/11/2012. VEHICLE HAD 4 MILES WHEN PAPERWORK WAS DONE. ON 8/25/2012 THE CHECK ENGINE LIGHT CAME ON. ON 8/26/2012 THE ENGINE REVVED TO 6,500 RPM WHEN WE WERE GOING 20 MPH. THERE WAS A LARGE BANG. I TOOK IN TO THE DEALER ON 8/27/2012. I WAS TOLD A NEW TRANSMISSION NEEDED TO BE INSTALLED AFTER 2 DAYS OF "DIAGNOSTICS". WE NOW HAVE BEEN WITHOUT THE VEHICLE FOR ALMOST AS LONG AS WE HAVE HAD THE VEHICLE. I AM TOLD IT WILL NOT BE READY UNTIL AT LEAST THIS WEDNESDAY. I FRANKLY FEEL UNCOMFORTABLE IN TAKING THE VEHICLE BACK IN THIS CONDITION. I HAVE BEEN TOLD SEVERAL TIMES THAT I WOULD BE RECEIVING A CALL FROM THE NATIONAL CUSTOMER SERVICE DESK AT KIA. NO CALL HAS EVER COME. WE HAVE RECEIVED NO CALLS FROM KIA'S CONSUMER AFFAIRS GROUP THOUGH TOLD REPEATEDLY THAT SUCH WOULD OCCUR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10471452August 19, 2012ENGINE
4 CYL ROUGH IDLE AT STOP LIGHT AND EXCESSIVE VIBRATION. NOTICE WHEN DROVE NEW CAR OFF LOT. ASSUMED IT WAS NORMAL. HAD TO MAKE A LONG TRIP. AFTER RETURNING FROM TRIP HAD CAR SERVICE. I WAS TOLD UPON IT WAS A COMPUTER PROBLEM AND WOULD BE FIXED --NO DEFINITE TIME. SERVICE REP WAS CORNERED AND SAID COULD BE 30-60 DAYS. AFTER MANY ATTEMPTS TO CALL DEALER AND WRITE AN EXTENSIVE NOTE--SEEMED TO GET STONEWALLED BYG BEING TOLD--WORKING ON IT AND WILL LET YOU KNOW. FINALLY ON AUG 16 TOOK CAR IN AND HAD A "COMPUTER ADJUSTMENT FOR ROUGH IDLE". MUCH BETTER, BUT ONLY A FEW MILES SINCE RECALL NOTICE AND FIX. I HAVE NOT YET RECEIVED AN OFFICIAL RECALL NOTICE-- I FEEL THAT KIA CORPORATE INTENTIONALLY DID NOT DIVULGE THIS PROBLEM TO AUTOMOBILE SAFETY OFFICIALS FOR THE PURPOSE OF CONTINUING TO SELL THE 4 CYLINDER SORENTOS-POOR DECISION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10470486August 13, 2012ENGINE
WHILE ON VACATION (JUNE 15) WE WERE TO STOP BY THE DEALER AND GET OUR NEW TAGS. ON I77 AT MILEAGE MARKER 33 IN VERY HEAVY TRAFFIC, THE ENGINE QUIT RUNNING. I IMMEDIATELY TURNED ON THE EMERGENCY FLASHERS. WE WERE IN THE MIDDLE LANE AND WASN'T ABLE TO GET OVER TO THE RIGHT (NOBODY WOULD LET US GET OUT OF THE LANE WE WERE IN) TO GET TO A SAFE PLACE .WE ALMOST CAUSED MULTIPLE ACCIDENTS. MY WIFE WAS SCREAMING. I THOUGHT THAT WE WERE GOING TO CREATE A MAJOR ACCIDENT. NO MATTER WHAT I DID I WAS NOT ABLE TO GET THE CAR STARTED AND IT CAME TO A COMPLETE STOP. PEOPLE WERE GOING AROUND US ON BOTH SIDES BEEPING THEIR HORNS AND OTHER GESTURES. AFTER FOOLING WITH THE GEAR SHIFTER, I PUT THE VEHICLE IN PARK IT STARTED BUT WHEN I PUT IT IN DRIVE IT STARTED TO MISS AND WAS IN THE PROCESS OF STALLING WHEN I PUT IT IN NEUTRAL THE ENGINE STARTED TO RUN FINE. I THEN PUT IT IN LOW GEAR AND IT STARTED TO MOVE FORWARD, ONCE I GOT SOME SPEED (DID NOT LOOK AT THE SPEEDOMETER TO SEE HOW FAST I WAS GOING) I PUT IT IN DRIVE AND EVERYTHING WAS FINE AFTER THAT. ALSO, THE VEHICLE RUNS ROUGH WHEN IN NEUTRAL AND WHILE IDLING WHEN IN GEAR (VARIES WITH NO RHYME OR REASON). THE SERVICE ADVISOR INFORMED ME THAT KIA KNEW OF THE PROBLEM AND WERE WORKING ON IT. THEY SHOULD HAVE AN ANSWER WITHIN TWO WEEKS. IT IS AUGUST 13 AND THAT WAS JUNE 15. ON AUGUST 7 IT HAPPENED AGAIN...HAVING OTHER PROBLEMS AT TIMES, VEHICLE MISSING, STARTING TO STALL....I HAVE CALLED THE DEALERSHIP EACH TIME A PROBLEM HAPPENED...SO FAR ALL I GOT IS LIP SERVICE. CALLED SEVERAL HOURS AGO (TALKED TO THE SALESMAN) SAID HE WAS WITH A CUSTOMER AND WILL GET BACK TO ME. NO RESPONSE FROM HIM SO FAR. I AM AT A LOST AS TO WHAT TO DO MY WIFE IS SCARED AND WILL NOT DRIVE THE VEHICLE. I AM WORRIED THAT I MAY CAUSE AN ACCIDENT. PLEASE HELP ME GET THIS PROBLEM SOLVED BEFORE SOMEONE GETS HURT OR EVEN WORST. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0