Kia Sorento Service Bulletins
984 manufacturer communications on file.
- March 25, 2015•Document ID: 10092084Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSBGEN073
- Date Added:
- February 17, 2017
- Manufacturer:
- KIA
SummaryTSB: TECHNOLOGY HIGHLIGHTS - IN AN EFFORT TO BETTER EDUCATE AND FAMILIARIZE CUSTOMERS IN REGARDS TO SOME OF THE FEATURES IN THEIR 2016MY SORENTO (UMA) VEHICLE, KIA MOTORS AMERICA WOULD LIKE ALL DEALERSHIP SERVICE PERSONNEL TO BECOME FAMILIAR WITH CERTAIN VEHICLE FEATURES, AS OUTLINED BELOW, TO HELP MAXIMIZE OWNER SATISFACTION.
Associated Products (1)Associated Documents - March 19, 2015•Document ID: 10092101Service Bulletin/Repair InstructionsINTERIOR LIGHTING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- PS384
- Date Added:
- February 17, 2017
- Manufacturer:
- KIA
SummaryPITSTOP: INTERIOR LIGHTING KIT WILL ONLY ILLUMINATE IN RED - IN AN EFFORT TO BETTER MATCH THE FACTORY LIGHTING COLOR ON 2016MY SORENTO (UMA) MODELS, THE LOGIC FOR THE PORT/DEALER INSTALLED INTERIOR LIGHTING OPTION KIT (P/N C6F55 AC100) HAS BEEN CHANGED TO ILLUMINATE ONLY IN CONSTANT RED (A). ALTHOUGH THE LED LIGHTS ARE CAPABLE OF DISPLAYING MULTIPLE COLORS, THE CONTROL MODULE LOGIC WILL ONLY ALLOW FOR ILLUMINATION IN RED.
Associated Products (1)Associated Documents - March 11, 2015•Document ID: 10092103Service Bulletin/Repair InstructionsSUSPENSION:FRONT
- Mfr Comm. #:
- PS390
- Date Added:
- February 17, 2017
- Manufacturer:
- KIA
Summary"PITSTOP: CREAKING NOISE FROM FRONT SUSPENSION - WHEN DIAGNOSING A CUSTOMER COMPLAINT OF A CREAKING OR POPPING NOISE COMING FROM THE FRONT SUSPENSION WHILE ACCELERATING OR DECELERATING, INSPECT THE TWO (2) REARMOST SUB-FRAME BOLTS (A) TO VERIFY THE CORRECT BOLT WAS INSTALLED DURING ASSEMBLY. THE CORRECT BOLT SHOULD HAVE A RAISED HEXAGONAL CROWN AND AN IRREGULARLY-SHAPED FLANGE (FIG B). IF THE INCORRECT BOLT IS FOUND TO BE INSTALLED, REMOVE AND REPLACE USING P/N 62492 C5000. "
Associated Products (1)Associated Documents - March 6, 2015•Document ID: 10092104Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- PS387
- Date Added:
- February 17, 2017
- Manufacturer:
- KIA
SummaryPITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. IF AFTER REPLACING A NAVIGATION HEAD UNIT THE ORIGINAL SD CARD DOES NOT OPERATE CORRECTLY, FOLLOW THE STEPS BELOW TO DIAGNOSE THE ISSUE:
Associated Products (22)2016 Kia K9002016 Kia Sorento2015 Kia Optima2015 Kia Rio2015 Kia Sedona2015 Kia Sorento2015 Kia Soul2015 Kia Sportage2014 Kia Optima2014 Kia Sorento2014 Kia Soul2014 Kia Sportage2013 Kia Optima2013 Kia Sorento2013 Kia Soul2013 Kia Sportage2012 Kia Optima2012 Kia Sorento2012 Kia Soul2012 Kia Sportage+ 2 moreAssociated Documents - March 1, 2015•Document ID: 10058127Service Bulletin/Repair InstructionsSEATS:FRONT ASSEMBLY:POWER ADJUST; STEERING; LANE DEPARTURE: BLIND SPOT DETECTION
- Mfr Comm. #:
- 073
- Date Added:
- August 4, 2015
- Manufacturer:
- KIA
SummaryKIA 2016 MY SORENTO: TECHNOLOGY HIGHLIGHTED FEATURES ARE: DRIVE MODE INTEGRATED CONTROL SYSTEM, BLIND SPOT DETECTING, LANE DEPARTURE SYSTEM, BLUETOOTH WIRELESS TECHNOLOGY, STEERING WHEEL CONTROL, ETC. *LJ
Associated Products (1)Associated Documents - February 27, 2015•Document ID: 10089786Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSBSC114R1
- Date Added:
- January 27, 2017
- Manufacturer:
- KIA
SummaryTSB: VOLUNTARY SERVICE CAMPAIGN: ECM UPGRADE - MIL ON WITH DTC P0087 (SC114) - THIS BULLETIN PROVIDES INFORMATION RELATED TO AN ECM SOFTWARE UPDATE FOR THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012~2014MY SORENTO, 2012~2013MY OPTIMA, AND 2012~2013MY SPORTAGE VEHICLES EQUIPPED WITH THE 2.4L AND 2.0L TURBO GDI ENGINES. THE SUBJECT VEHICLES ENGINES ARE EQUIPPED WITH A GASOLINE DIRECT INJECTION (GDI) SYSTEM THAT UTILIZES A FLOW CONTROL VALVE (FCV) TO CONTROL THE SUPPLY OF FUEL. THE FCV NEEDLE MAY EXPERIENCE EXCESSIVE WEAR, EVENTUALLY RESULTING IN IMPAIRMENT OF FUEL FLOW. IF THAT HAPPENS, AND TO PROTECT THE ENGINE, THE ECU MAY REDUCE ENGINE ACCELERATION WHILE ILLUMINATING THE CHECK ENGINE OR MALFUNCTION INDICATOR LAMP (MIL). THE ECU UPDATE WILL IMPROVE THE DURABILITY AND OPERATION OF THE FCV NEEDLE.
Associated Products (7)Associated Documents - February 20, 2015•Document ID: 10089782Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
- Mfr Comm. #:
- TSBCLI027
- Date Added:
- January 27, 2017
- Manufacturer:
- KIA
SummaryTSB: SERVICE ACTION: A/C SUCTION HOSE/PIPE INSPECTION AND/OR MODIFICATION (SA183) - THIS BULLETIN PROVIDES THE PROCEDURE TO INSPECT AND, IF NECESSARY, CORRECT THE ROUTING FOR THE A/C SUCTION HOSE/PIPE ON SOME 2016MY SORENTO (UMA) VEHICLES, PRODUCED FROM OCTOBER 27, 2014 THROUGH FEBRUARY 9, 2015, TO PREVENT POSSIBLE CONTACT BETWEEN THE A/C SUCTION HOSE/PIPE AND THE COMPRESSOR PULLEY. TO CORRECT AND/OR PREVENT THIS CONDITION, FOLLOW THE PROCEDURE OUTLINED IN THIS BULLETIN. KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES, INCLUDING DEALER STOCK, PRIOR TO DELIVERY. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS.
Associated Products (1)Associated Documents - February 11, 2015•Document ID: 10089790Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE
- Mfr Comm. #:
- SC114OWNERSORENT
- Date Added:
- January 27, 2017
- Manufacturer:
- KIA
SummaryOWNER LETTER: DEAR KIA SORENTO OWNER: KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO VEHICLES WHICH COULD OTHERWISE EXPERIENCE A DECREASE IN ACCELERATION ACCOMPANIED BY THE ILLUMINATION OF THE CHECK ENGINE OR MALFUNCTION INDICATOR LAMP (MIL).
Associated Products (3)Associated Documents - February 9, 2015•Document ID: 10089793Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC114QA
- Date Added:
- January 27, 2017
- Manufacturer:
- KIA
SummaryQ AND A: SC114 ECU UPDATE MIL ON WITH DTC P0087 / VOLUNTARY SERVICE CAMPAIGN Q&A
Associated Products (7)Associated Documents - February 9, 2015•Document ID: 10089789Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC114DEALERSM
- Date Added:
- January 27, 2017
- Manufacturer:
- KIA
SummaryDEALER SERVICE MANAGER MEMO: ATTENTION: ALL KIA SERVICE MANAGERS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO, 2012-2013 MY OPTIMA, AND 2012-2013 MY SPORTAGE VEHICLES EQUIPPED WITH THE 2.4L AND 2.0L TURBO GDI ENGINES. THE SUBJECT VEHICLES ENGINES ARE EQUIPPED WITH A GASOLINE DIRECT INJECTION (GDI) SYSTEM THAT UTILIZES A FLOW CONTROL VALVE (FCV) TO CONTROL THE SUPPLY OF FUEL. THE FCV NEEDLE MAY EXPERIENCE EXCESSIVE WEAR, EVENTUALLY RESULTING IN IMPAIRMENT OF FUEL FLOW. IF THAT HAPPENS, AND TO PROTECT THE ENGINE, THE ECU MAY REDUCE ENGINE ACCELERATION WHILE ILLUMINATING THE CHECK ENGINE OR MALFUNCTION INDICATOR LAMP (MIL). THE ECU UPDATE WILL IMPROVE THE DURABILITY AND OPERATION OF THE FCV NEEDLE.
Associated Products (7)Associated Documents - February 5, 2015•Document ID: 10089784Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSBCLI026
- Date Added:
- January 27, 2017
- Manufacturer:
- KIA
SummaryTSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EVAPORATOR TEMPERATURE SENSOR OF SOME OPTIMA (TF/QF) AND SORENTO (XMA) VEHICLES (SEE PRODUCTION DATES ON PAGE 3), WHICH MAY EXPERIENCE FREEZING OF CONDENSATION ON THE EVAPORATOR CORE AND THE FOLLOWING A/C PERFORMANCE RELATED CONCERNS.
Associated Products (7)Associated Documents - January 21, 2015•Document ID: 10089903Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT
- Mfr Comm. #:
- PS377
- Date Added:
- January 30, 2017
- Manufacturer:
- KIA
SummaryPITSTOP: KOREAN ERROR MESSAGES ON NAVIGATION DISPLAY - THIS ARTICLE PROVIDES INFORMATION TO ADDRESS THE FOLLOWING CUSTOMER COMPLAINTS ON NAVIGATION HEAD UNITS (AVN 3.0 OR AVN 3.5): * KOREAN ERROR MESSAGE THAT STARTS WITH NAVI.EXE OR * KOREAN ERROR MESSAGE THAT STARTS WITH MMMEDIA.EXE.
Associated Products (5)Associated Documents - January 16, 2015•Document ID: 10089907Service Bulletin/Repair InstructionsSUSPENSION; WHEELS
- Mfr Comm. #:
- PS378
- Date Added:
- January 30, 2017
- Manufacturer:
- KIA
SummaryPITSTOP: ALIGNMENT SPECIFICATIONS - THIS ARTICLE PROVIDES THE ALIGNMENT SPECIFICATIONS FOR 2016MY SORENTO (UMA). IN THE EVENT A WHEEL ALIGNMENT IS NEEDED, ENSURE YOUR ALIGNMENT EQUIPMENT HAS THE CORRECT SPECIFICATIONS PROGRAMMED INTO THE PC DATABASE. ANY WARRANTY CLAIMS SUBMITTED WITH THE IMPROPER ALIGNMENT SPECIFICATIONS MAY BE SUBJECT TO CHARGE-BACK. A BEFORE AND AFTER PRINT-OUT MUST BE SUBMITTED WITH EACH WARRANTY CLAIM AND MUST INCLUDE THE VIN, RO NUMBER, MODEL AND MODEL YEAR.
Associated Products (1)Associated Documents - January 15, 2015•Document ID: 10089908Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- PS375
- Date Added:
- January 30, 2017
- Manufacturer:
- KIA
SummaryPITSTOP: INTERMITTENT NO CRANK/START - ON SOME 2014-2015MY SORENTO (XM), CUSTOMERS MAY EXPERIENCE A CONCERN RELATED TO AN INTERMITTENT NO CRANK/START, ESPECIALLY AFTER AN OVERNIGHT COLD SOAK. TO ADDRESS THIS CONCERN, REPLACE BOTH START 1 AND START 2 RELAYS IN THE FUSE BOX BY REFERRING TO THE APPROPRIATE SERVICE INFORMATION ON KGIS.
Associated Products (2)Associated Documents - January 12, 2015•Document ID: 10089900Service Bulletin/Repair InstructionsSUSPENSION:FRONT:MACPHERSON STRUT
- Mfr Comm. #:
- TSBCHA042CLOSED
- Date Added:
- January 30, 2017
- Manufacturer:
- KIA
SummaryTSB-CHA042 IS CLOSED AS OF 1/12/2015. REFER TO CHA051.
Associated Products (3)Associated Documents - January 9, 2015•Document ID: 10089924Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- PS374
- Date Added:
- January 30, 2017
- Manufacturer:
- KIA
SummaryPITSTOP: FRONT LICENSE PLATE HOLDER IDENTIFICATION - THIS PITSTOP PROVIDES INFORMATION RELATED TO PART NUMBER AND FITMENT IDENTIFICATION FOR THE FRONT LICENSE PLATE HOLDER ON SORENTO (UMA). REFER TO THE TABLE BELOW TO QUICKLY IDENTIFY THE CORRECT LICENSE PLATE HOLDER BY MODEL.
Associated Products (1)Associated Documents - January 9, 2015•Document ID: 10089901Service Bulletin/Repair InstructionsSUSPENSION:FRONT:MACPHERSON STRUT
- Mfr Comm. #:
- TSBCHA051
- Date Added:
- January 30, 2017
- Manufacturer:
- KIA
SummaryTSB: COMBINED TSB / SERVICE ACTION: FRONT STRUT BEARING REPLACEMENT (SA178) - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACING THE FRONT STRUT BEARINGS ON SOME 2011- 2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 THROUGH JANUARY 21, 2013, WHICH MAY EXHIBIT A CREAKING NOISE EMANATING FROM THE FRONT OF THE VEHICLE WHEN TURNING THE WHEEL QUICKLY, AT SLOW SPEEDS. TO CORRECT THIS CONDITION, REPLACE THE FRONT STRUT BEARING BY FOLLOWING THE PROCEDURE OUTLINED IN THIS BULLETIN.
Associated Products (3)Associated Documents - December 19, 2014•Document ID: 10090179Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSBELE056R1
- Date Added:
- February 2, 2017
- Manufacturer:
- KIA
SummaryTSB: UVO UPGRADE RIO (UB), SPORTAGE (SL), SOUL (AM), OPTIMA (QF) AND SORENTO (XMA) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON ALL 2012MY RIO (UB), SPORTAGE (SL), SOUL (AM), OPTIMA (QF) AND SORENTO (XM) VEHICLES.
Associated Products (5)Associated Documents - December 5, 2014•Document ID: 10090187Service Bulletin/Repair InstructionsBACK OVER PREVENTION: CAMERA SYSTEM
- Mfr Comm. #:
- TSBELE077
- Date Added:
- February 2, 2017
- Manufacturer:
- KIA
SummaryTSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE BELOW FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE IMAGE QUALITY FROM THE REAR VIEW CAMERA.
Associated Products (6)Associated Documents - December 5, 2014•Document ID: 10090185Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSBELE076
- Date Added:
- February 2, 2017
- Manufacturer:
- KIA
SummaryTSB: AUDIO SOFTWARE UPGRADE - BLUETOOTH® CALL CUTS OFF - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE ON SOME 2014MY SORENTO (XMA) AND 2013MY RIO (UB) VEHICLES (SEE PRODUCTION DATES BELOW) WHICH MAY EXHIBIT A CONDITION RELATED TO A BLUETOOTH® CALL CUTTING OFF AFTER A PERIOD OF APPROXIMATELY 15 MINUTES. TO RESOLVE THE CONCERN, FOLLOW THE PROCEDURE OUTLINED BELOW.
Associated Products (2)Associated Documents