Kia Sorento Service Bulletins

984 manufacturer communications on file.

June 2, 2016•Document ID: 10089321
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
TSBELE104R1
Date Added:
January 23, 2017
Manufacturer:
KIA
Summary
TSB: APPLE CARPLAY ROLLOUT AND TROUBLESHOOTING GUIDE - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ROLLOUT OF APPLE CARPLAY AND ANDROID AUTO ON 2017MY SORENTO (UMA) AND THE LAUNCH OF APPLE CARPLAY ON 2016MY OPTIMA (JFA) AND 2017MY SPORTAGE (QL) VEHICLES, EQUIPPED WITH PREMIUM NAVIGATION (AVN 4.0) OR UVO ESERVICES (UVO 3.0) SYSTEMS.
Associated Products (3)
2017 Kia Sorento 2017 Kia Sportage 2016 Kia Optima
Associated Documents
- Download MC-10089321-0001.pdf↗
May 27, 2016•Document ID: 10183606
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
TSB_BOD138_R1
Date Added:
December 4, 2020
Manufacturer:
KIA
Summary
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: "FE" EMBLEM INSTALLATION (SA230) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the left margin area. This bulletin provides the procedure to add an "FE" (Fuel Efficient) emblem to the existing "AWD" emblems on the front doors on specific 2017MY Sorento (UMa) vehicles, produced from April 1, 2016 to April 15, 2016.
Associated Products (1)
2017 Kia Sorento
Associated Documents
- Download MC-10183606-0001.pdf↗
May 27, 2016•Document ID: 10089424
Service Bulletin/Repair Instructions
EQUIPMENT; STRUCTURE
Mfr Comm. #:
TSBBOD138R1
Date Added:
January 24, 2017
Manufacturer:
KIA
Summary
SERVICE ACTION: "FE" EMBLEM INSTALLATION (SA230) - THIS BULLETIN PROVIDES THE PROCEDURE TO ADD AN "FE" (FUEL EFFICIENT) EMBLEM TO THE EXISTING "AWD" EMBLEMS ON THE FRONT DOORS ON SPECIFIC 2017 MY SORENTO (UMA) VEHICLES, PRODUCED FROM APRIL 1, 2016 TO APRIL 15, 2016.
Associated Products (1)
2017 Kia Sorento
Associated Documents
- Download MC-10089424-0001.pdf↗
May 12, 2016•Document ID: 10183600
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
Mfr Comm. #:
PS452
Date Added:
December 4, 2020
Manufacturer:
KIA
Summary
PITSTOP: ANDROID AUTO/UVO eSERVICES CONNECTIVITY ISSUES AFTER ANDROID 6.0 UPDATE - This article provides diagnostic information in regards to: ANDROID AUTO will not launch when a Samsung Android phone is connected to the vehicle. UVO eServices setup fails and the head unit displays a smartphone connection error.
Associated Products (3)
2017 Kia Sorento 2017 Kia Sportage 2016 Kia Optima
Associated Documents
- Download MC-10183600-0001.pdf↗
April 29, 2016•Document ID: 10183434
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
TSBELE104
Date Added:
December 3, 2020
Manufacturer:
KIA
Summary
TSB - APPLE CARPLAY ROLLOUT AND TROUBLESHOOTING GUIDE - This bulletin provides information related to the rollout of Apple CarPlay and Android Auto on vehicles equipped with Premium Navigation (AVN 4.0) or UVO eServices (UVO 3.0) systems.
Associated Products (3)
2017 Kia Sorento 2017 Kia Sportage 2016 Kia Optima
Associated Documents
- Download MC-10183434-0001.pdf↗
April 29, 2016•Document ID: 10079884
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
TSB-ELE-104
Date Added:
September 13, 2016
Manufacturer:
KIA
Summary
TSB: APPLE CARPLAY ROLLOUT AND TROUBLESHOOTING GUIDE - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ROLLOUT OF APPLE CARPLAY AND ANDROID AUTO ON VEHICLES EQUIPPED WITH PREMIUM NAVIGATION (AVN 4.0) OR UVO ESERVICES (UVO 3.0) SYSTEMS.
Associated Products (3)
2017 Kia Sorento 2017 Kia Sportage 2016 Kia Optima
Associated Documents
- Download MC-10079884-0001.pdf↗
April 21, 2016•Document ID: 10183433
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
TSBELE100R2
Date Added:
December 3, 2020
Manufacturer:
KIA
Summary
TSB - COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure for upgrading the UVO system on some 2014~2016MY Soul (PS), Sorento (XMa), Optima (TF/QF), Forte (YD) and Sportage (SL) vehicles to address "Incoming ring volume too loud" complaints when using certain smartphones (non-iPhone). Additionally, in 2014MY vehicles the upgrade will also improve Bluetooth connectivity and voice recognition.
Associated Products (15)
2016 Kia Forte 2016 Kia Optima 2016 Kia Sorento 2016 Kia Soul 2016 Kia Sportage 2015 Kia Forte 2015 Kia Optima 2015 Kia Sorento 2015 Kia Soul 2015 Kia Sportage 2014 Kia Forte 2014 Kia Optima 2014 Kia Sorento 2014 Kia Soul 2014 Kia Sportage
Associated Documents
- Download MC-10183433-0001.pdf↗
April 21, 2016•Document ID: 10079901
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
TSB-ELE-100R2
Date Added:
September 13, 2016
Manufacturer:
KIA
Summary
COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO ADDRESS INCOMING RING VOLUME TOO LOUD COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION. FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.
Associated Products (18)
2016 Kia Forte 2016 Kia Optima 2016 Kia Sedona 2016 Kia Sorento 2016 Kia Soul 2016 Kia Sportage 2015 Kia Forte 2015 Kia Optima 2015 Kia Sedona 2015 Kia Sorento 2015 Kia Soul 2015 Kia Sportage 2014 Kia Forte 2014 Kia Optima 2014 Kia Sedona 2014 Kia Sorento 2014 Kia Soul 2014 Kia Sportage
Associated Documents
- Download MC-10079901-0001.pdf↗
April 7, 2016•Document ID: 10183436
Service Bulletin/Repair Instructions
EQUIPMENT; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
TSBENG154R1
Date Added:
December 3, 2020
Manufacturer:
KIA
Summary
TSB - VCM LOGIC IMPROVEMENT - DTC P200A00 (SA 220) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the ECM software upgrade and inspection of the VCM motor of some 2016MY Sorento (UMa) vehicles, produced from November 17, 2014 through December 21, 2015, which may experience a malfunction indicator lamp (MIL) illuminated with the Electronic Control Module (ECM) system-related DTC; P200A00.
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10183436-0001.pdf↗
April 7, 2016•Document ID: 10079920
Service Bulletin/Repair Instructions
ENGINE; ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
TSB-ENG-154-R1
Date Added:
September 14, 2016
Manufacturer:
KIA
Summary
TSB: VCM LOGIC IMPROVEMENT - DTC P200A00 (SA220) - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ECM SOFTWARE UPGRADE AND INSPECTION OF THE VCM MOTOR OF SOME 2016MY SORENTO (UMA) VEHICLES, PRODUCED FROM NOVEMBER 17, 2014 THROUGH DECEMBER 21, 2015, WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM-RELATED DTC; P200A00. TO CORRECT THIS CONDITION, THE ECM SHOULD BE REPROGRAMMED USING THE GDS/KDS DOWNLOAD, AS DESCRIBED IN THIS BULLETIN, AND, IF NECESSARY, REPLACEMENT OF THE VARIABLE CHARGE MOTION ACTUATOR (VCMA). DO NOT REPLACE THE INTAKE MANIFOLD FOR THIS CONCERN. BEFORE PERFORMING THIS PROCEDURE, VERIFY THE VIN FALLS WITHIN THE PRODUCTION RANGES BY CONSULTING THE TABLE ON PAGE 8.
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10079920-0001.pdf↗
April 4, 2016•Document ID: 10183431
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
PS443
Date Added:
December 3, 2020
Manufacturer:
KIA
Summary
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device
Associated Products (127)
2016 Kia Cadenza 2016 Kia Forte 2016 Kia Forte Koup 2016 Kia K900 2016 Kia Optima 2016 Kia Rio 2016 Kia Sedona 2016 Kia Sorento 2016 Kia Soul 2016 Kia Sportage 2015 Kia Cadenza 2015 Kia Forte 2015 Kia Forte Koup 2015 Kia K900 2015 Kia Optima 2015 Kia Rio 2015 Kia Sedona 2015 Kia Sorento 2015 Kia Soul 2015 Kia Sportage+ 107 more
Associated Documents
- Download MC-10183431-0001.pdf↗
March 17, 2016•Document ID: 10091949
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM
Mfr Comm. #:
TSB ELE100_SA222
Date Added:
February 16, 2017
Manufacturer:
KIA
Summary
THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014 MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO IMPROVE BLUETOOTH CONNECTIVITY, VOICE RECOGNITION, AND TO IMPROVE "INCOMING RING VOLUME TOO LOUD" COMPLAINTS ON CERTAIN SMARTPHONES (NON-IPHONE).
Associated Products (5)
2014 Kia Forte 2014 Kia Optima 2014 Kia Sorento 2014 Kia Soul 2014 Kia Sportage
Associated Documents
- Download MC-10091949-0001.pdf↗
March 17, 2016•Document ID: 10091948
Service Bulletin/Repair Instructions
STRUCTURE:BODY:DOOR; EQUIPMENT
Mfr Comm. #:
TSB BOD117_SA200
Date Added:
February 16, 2017
Manufacturer:
KIA
Summary
THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EXTERIOR DOOR HANDLE TRIM CAP OF SOME 2015-2015 MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 1, 2013 THROUGH MAY 14, 2014, WHICH MAY EXPERIENCE A LOOSE OR MISSING EXTERIOR REAR DOOR HANDLE CAP(S). FOLLOW THE PROCEDURE IN THIS BULLETIN TO REPLACE BOTH EXTERIOR REAR DOOR HANDLE TRIM CAPS, EVEN WHEN ONLY ONE (1) TRIM CAP IS AFFECTED.
Associated Products (2)
2015 Kia Sorento 2014 Kia Sorento
Associated Documents
- Download MC-10091948-0001.pdf↗
March 17, 2016•Document ID: 10089462
Service Bulletin/Repair Instructions
EQUIPMENT; STRUCTURE:BODY:DOOR
Mfr Comm. #:
TSBBOD117R1
Date Added:
January 25, 2017
Manufacturer:
KIA
Summary
COMBINED TSB /SERVICE ACTION: EXTERIOR REAR DOOR HANDLE TRIM CAP(S) REPLACEMENT (SA 200) - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EXTERIOR DOOR HANDLE TRIM CAP OF SOME 2014~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 1, 2013 THROUGH MAY 14, 2014, WHICH MAY EXPERIENCE A LOOSE OR MISSING EXTERIOR REAR DOOR HANDLE CAP(S). FOLLOW THE PROCEDURE IN THIS BULLETIN TO REPLACE BOTH EXTERIOR REAR DOOR HANDLE TRIM CAPS, EVEN WHEN ONLY ONE (1) TRIM CAP IS AFFECTED.
Associated Products (2)
2015 Kia Sorento 2014 Kia Sorento
Associated Documents
- Download MC-10089462-0001.pdf↗
March 15, 2016•Document ID: 10091946
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
TSB ELE101_SA223
Date Added:
February 16, 2017
Manufacturer:
KIA
Summary
THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE OF SOME 2014 MY SOUL (PS), OPTIMA (TF/QF), SORENTO (XMA), SPORTAGE (SL), RIO (UB), AND FORTE (YD) VEHICLES TO IMPROVE BLUETOOTH® CONNECTIVITY, PHONEBOOK DOWNLOAD, AUDIO STREAMING, AND CALL HISTORY DOWNLOAD.
Associated Products (6)
2014 Kia Forte 2014 Kia Optima 2014 Kia Rio 2014 Kia Sorento 2014 Kia Soul 2014 Kia Sportage
Associated Documents
- Download MC-10091946-0001.pdf↗
March 15, 2016•Document ID: 10089465
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM
Mfr Comm. #:
TSBELE101
Date Added:
January 25, 2017
Manufacturer:
KIA
Summary
"COMBINED TSB/SERVICE ACTION: BASE AUDIO SYSTEM UPGRADE (SA 223) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE OF SOME 2014MY SOUL (PS), OPTIMA (TF/QF), SORENTO (XMA), SPORTAGE (SL), RIO (UB), AND FORTE (YD) VEHICLES, TO IMPROVE BLUETOOTH® CONNECTIVITY, PHONEBOOK DOWNLOAD, AUDIO STREAMING AND CALL HISTORY DOWNLOAD. FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER ""CUSTOMER CONCERN"" (STANDARD TSB) CLAIM INFORMATION ON PAGE 11. "
Associated Products (6)
2014 Kia Forte 2014 Kia Optima 2014 Kia Rio 2014 Kia Sorento 2014 Kia Soul 2014 Kia Sportage
Associated Documents
- Download MC-10089465-0001.pdf↗
February 23, 2016•Document ID: 10080041
Service Bulletin/Repair Instructions
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Mfr Comm. #:
PS-4444
Date Added:
September 14, 2016
Manufacturer:
KIA
Summary
FRONT SEAT HEATER INOPERATIVE - THIS BULLETIN PROVIDES THE STEPS TO FOLLOW WHEN DIAGNOSING A CUSTOMER CONCERN OF AN INOPERATIVE SEAT HEATER, FIRST, IDENTIFY THE TYPE OF SYSTEM THE VEHICLE IS EQUIPPED WITH SEAT HEATER ONLY, OR SEAT HEATER WITH VENTILATION. THEN, FOLLOW STEPS IN THE BULLETIN.
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10080041-0001.pdf↗
January 29, 2016•Document ID: 10080084
Service Bulletin/Repair Instructions
BACK OVER PREVENTION: CAMERA SYSTEM
Mfr Comm. #:
TSB-ELE-077-R1
Date Added:
September 14, 2016
Manufacturer:
KIA
Summary
TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE ON PG. 6 FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE IMAGE QUALITY FROM THE REAR VIEW CAMERA. DIAGNOSE THE CONCERNS USING THE INFORMATION IN THIS BULLETIN AND, IF NECESSARY, REPLACE THE REAR VIEW CAMERA WITH AN IMPROVED PART BY FOLLOWING THE APPLICABLE SERVICE PROCEDURE ON KGIS.
Associated Products (26)
2015 Kia Cadenza 2015 Kia Forte 2015 Kia Rio 2015 Kia Sportage 2014 Kia Cadenza 2014 Kia Forte 2014 Kia Optima 2014 Kia Rio 2014 Kia Sorento 2014 Kia Sportage 2013 Kia Forte 2013 Kia Optima 2013 Kia Rio 2013 Kia Sorento 2013 Kia Soul 2013 Kia Sportage 2012 Kia Optima 2012 Kia Rio 2012 Kia Sorento 2012 Kia Soul+ 6 more
Associated Documents
- Download MC-10080084-0001.pdf↗
January 15, 2016•Document ID: 10080097
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
TSB-ELE-082-R2
Date Added:
September 15, 2016
Manufacturer:
KIA
Summary
TSB: BASE AUDIO SYSTEM UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE NAVIGATION SYSTEM AND BASE AUDIO SYSTEM SOFTWARE OF SOME 2013MY SOUL (AM), OPTIMA (TF/QF), SORENTO (XMA) AND FORTE (TD) VEHICLES, TO IMPROVE BLUETOOTH® CONNECTIVITY.
Associated Products (4)
2013 Kia Forte 2013 Kia Optima 2013 Kia Sorento 2013 Kia Soul
Associated Documents
- Download MC-10080097-0001.pdf↗
January 15, 2016•Document ID: 10080095
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
TSB-ELE-081-R2
Date Added:
September 15, 2016
Manufacturer:
KIA
Summary
TSB: UVO SYSTEM UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2013MY SOUL (AM), SORENTO (XM), OPTIMA (TF/QF), RIO (UB) AND SPORTAGE (SL) VEHICLES TO IMPROVE BLUETOOTH CONNECTIVITY.
Associated Products (5)
2013 Kia Optima 2013 Kia Rio 2013 Kia Sorento 2013 Kia Soul 2013 Kia Sportage
Associated Documents
- Download MC-10080095-0001.pdf↗

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