Kia Sedona Complaints (2017)

134 consumer complaints on file.

#11494008November 17, 2022
ENGINE
the engine failed do to lack of oil, no oil light lite. No warning that the engine used up all the oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492700November 8, 2022
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE
The contact owns a 2017 Kia Sedona. The contact stated that after starting the vehicle, the vehicle began to drive rough. There was white smoke coming from the exhaust and the check engine warning light was illuminated. The vehicle was taken to the local service center to be diagnosed. The contact was informed that cylinder #5 had failed. The vehicle was later taken to the local dealer who diagnosed the vehicle and determined that the fuel injector was faulty and had caused the Oxygen sensor to fail. The fuel injector, fuel rail, Oxygen sensor, and gasket were replaced, and the vehicle was fixed. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489567October 17, 2022
UNKNOWN OR OTHER
The vehicles paint is peeling off on multiple surfaces of which I have found is widely known consumer issue for Kia and Hyundai. There is a facebook group that details the issue: https://www.facebook.com/DefectiveKiaPaint/ I initially thought this was an isolated incident, but, have come to find out is much worse than expected. Please let me know what I should or can do to have the manufacturer address this issue so I do not lose more value in my investment than what one expects with an aging vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487817October 4, 2022
STRUCTURE:BODY
The left side sliding door does not completely latch when closing. I have looked for obstruction and do not see any. I and my children are very concerned that we will not completely shut the door thus causing it to open when in transit or turning resulting in an unnecessary accident, injury or fatality. Whomever is driving the car has to stand outside and push the sliding door inward as it is latching to attempt to make sur the latch is secure. Please let me know what I need to do to ensure this is addressed with the the NHTSA and/ or KIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487036September 29, 2022
ENGINE, POWER TRAIN
The car stalled unexpectedly while driving on side roads and highway feeder roads. It first stalled as I approached a stop sign. The rpms quickly dropped from 2000+ to about 500. The car stalled. I put it in neutral and restarted the car. It turned over several times before restarting. After restarting and as I sat in drive at the stop sign, the car rocked back and forth as the engine pulsed. I left the stop sign and pulled into a highway feeder road. I got in traffic and slowed down. The car stalled again. Again, I restarted it in neutral. This time it re-engaged immediately. I pulled ahead in stop and go traffic where it very quickly stalled again. Again I restarted it in neutral where it took a few attempts to restart. I do have video of the tachometer and speedometer as I anticipated this happening. There are tell tale signs that it may happen soon such as sluggish acceleration, quick drop in rpms, and pulsed engine revving not a result of the drivers input. These stalls have happened 20+ times in the last year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478821August 11, 2022
ENGINE
Upon starting the vehicle, a loud sound originated from under the hood, but would not become noticeable after driving it. No indicator light would come on. Two or three days after that began, the sound suddenly became quite loud while driving it, which prompted my husband to pull over. Thankfully we were exiting the interstate anyway. He checked under the hood and wasn’t able to locate a loose belt, which is what it sounded like. He restarted the vehicle and the loud noise continued, so we pulled into a parking lot to call a tow truck. Still, no indicator light came on to let us know anything was wrong. Our mechanic determined there was a rod bearing failure in the engine. Upon further research of this issue, Hyundai and Kia have issued many recalls for this same issue in other engines, but have not done so for Sedonas. One main hazard with this particular failure is the risk of fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478516August 10, 2022
AIR BAGS
I went to the dealership to get the Air bag recall update and now the light started coming on and off the past couple weeks. And is on every time I start the vehicle. I have little ones and need to get this fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477164August 2, 2022
AIR BAGS
I purchased this van pre-owned from Bridgewater Kia in NJ with an extended warranty in 2018. There was a recent safety recall for airbags and the airbag warning light was on. I brought the car into Bridgewater Kia on July 18, 2022 and was told that the passenger front airbag module needed to be replaced and that it was not part of the recall. I was also told that this defect SHUTS DOWN ALL OF THE AIRBAGS in the vehicle. There are NO airbags working in this vehicle. I was also told by Bridgewater Kia that (1) the passenger airbag module was back ordered and coming from another country so they do not know when it will arrive; (2) that I would have to pay $1,161.73 upfront before they would even order it; (3) they would NOT provide me with a loaner car; (4) that the airbag was not covered by the extended warranty I purchased from Bridgewater Kia because that warranty ended at 100,000 and we have 101,263 miles on the van and, (5) that I should not drive the car because it is unsafe. This is absurd. An airbag module is not something the owner of the vehicle can maintain. Moreover, the van is only approximately 5 years old and basically designed for people with children. On one hand the dealer is telling me not to drive it because it's unsafe, but I guess expects me, in this economy, to go rent a car indefinitely while we wait from an international shipment? It's not possible for me not to drive the van. This is a major safety problem that involves children that Kia should repair free of charge. They should also provide their customers with a safe means of transportation. They can't delegate airbags to the consumer and it's hard to believe that I am the only one experiencing this. I also want to let you know I have contacted Kia directly out in California and I'm waiting for a call back. I waited because it's only today that I was able to confirm with the dealer that the so-called warranty is useless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476136July 27, 2022
ENGINE
Vehicle automatically turn off power/engine while driving/moving. Able to turn on on next day. Mechanics cannot find issue and cannot fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475156July 21, 2022
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
Driving and van started decelerating while still pressing gas. Got off road. Turned off van. Smelled something burning. Called tow truck. Tried to re-start and won’t turn over. Mechanic said the fuel rails too low code and cylinder misfire. Engine is now damaged due hydraulic lock. Kia recalled 2011-2012 vans for defective fuel rail and possible fire. Will not assist as we are 2nd owners and don’t fall under warranty. It def could have caught on fire based on what I researched. Please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472234July 3, 2022
ENGINE, UNKNOWN OR OTHER
Vehicle's engine seized while driving on the road. My mechanic I towed it to afterwards said that there was no oil in the engine. Engine was within KIA's recommended 7500 mile range between oil changes. No sign of oil leaking, and no warning lights came on before the incident to indicate there was a problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462682April 28, 2022
EXTERIOR LIGHTING:TURN SIGNAL, STRUCTURE:BODY
The rear turn signal fill up with water and burn out the bulbs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461593April 21, 2022
ELECTRICAL SYSTEM
I will be driving and my headlight shut off. All of my warning lights come on, I lose all power and everything electrical shuts off. I am unable to use my blinkers, my head lights don't work, my radio doesn't work, and the car once put in park, won't shift. I have taken to 3 mechanics, spent over $800 and no one can figure it out. Kia won't help and claim I need to pay and take it to the dealership. They want $100 just to look at it. I fear for me and my children. This is a serious safety issue. I have seen several complaints online of the same thing. This is an issue with this vehicle and I'm scared I will die driving down the highway when my headlights just shut off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451067February 8, 2022
ENGINE
I was driving my 2017 Sedona and it started making knocking noises and quit running. I then started it back up and it quit again and never restarted. No other lights came on and there was no warning, the car just stalled. I had it towed in and the mechanic stated that the engine has failed. I believe there were recalls on Kias engines and I feel like my Sedona should be covered because the engine has failed just like the Kias that have had extended warranties.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448362January 21, 2022
ELECTRICAL SYSTEM
We purchased this car in Dec 2020, and since that time the rear brake light bulbs have been blowing on a regular basis. Now the headlights blew as well. We took it to the Kia dealer who informed us that the bulbs are shorting due to moisture leaking in to the rear sealed beams. There is no crack and no sign of impact. This issue has been found on two other cars that friends of mine have (VIN#'s shown below), and dealer says they are seeing these on a regular basis. This is an extremely dangerous problem, as most drivers don't know that their rear bulbs are not illuminating. This issue must be addressed ASAP. KNDMB5C11H6293784; KNDMB5C17G6180615
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448285January 20, 2022
EXTERIOR LIGHTING
Driving home at night my main headlights randomly turned off while moving and went completely dark. The headlight setting was set to always on at the time of the incident. I quickly tried flipping to the auto setting and the head lights came back on. I drive 50 yards and they went back off. Fortunately I was not to far from home and kept switching back and forth to keep the lights on. I see similar complaints on the internet. Scary!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440479November 15, 2021
ENGINE
Engine turned off unexpectedly while driving. It has happened twice since owning the car (bought September 2021). Both instances occurred while I was slowing down into a turn. The first, I was slowing into a turn lane at a stop sign. The second, I was slowing into a turn through a green light. I was able, in both instances, to shift to neutral and restart while still moving. When the engine shuts off, the red engine light turns on, power steering is gone, but electrical stays on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438182October 26, 2021
EQUIPMENT
The contact owns a 2017 Kia Sedona. The contact stated while using the original jack that came with the vehicle when one side of the jack bent and caused the vehicle to collapse. The contact stated he pulled his back and did seek medical attention at a walk-in clinic. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11434565September 27, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
The contact owns a 2017 Kia Sedona. The contact stated that the driver's side sliding door failed to open. There was an abnormal clicking noise detected. The left turn signal failed to work intermittently. Additionally, the left signal would turn on randomly to the right turn signal. The vehicle was taken to the local dealer where it was diagnosed that the door motor needed to be replaced. The aftermarket hitch was causing the failure for the turn signal. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and referred the contact to another dealer. The failure mileage was 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432396September 10, 2021
UNKNOWN OR OTHER
Since the beginning of using this vehicle every so many times of going to open the passenger and rear doors they will not open (manually or electronically by pulling on door handle. I have to reach into car and push the door open buttons on the front seat console on ceiling or the car. I took it back to Kia and they said it was a software update. I have made complaints and taken it back on more then three occasions and nothing has fixed the problem. I should have made this complaint a long time ago. I am raising my grandchildren and I should be able to manually pull the door open from pulling on the door handle. If there is an accident I won’t be able to Extricate the children from the middle or back rows by manually pulling on the handle and Opening the door. Same thing happens on the truck door. So tired of this issue!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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