Kia Sedona Complaints (2012)

108 consumer complaints on file.

#10721079May 22, 2015
ELECTRICAL SYSTEM
CAR RANDOMLY LOCKS ITS UNLOCKED DOORS. THAT HAS BEEN GOING ON FOR 2 YEARS. IN JANUARY, THE SLIDING DOOR ON THE PASSENGER SIDE STOPPED COMPLETELY CLOSING WITHOUT MANUAL ASSISTANCE PUSHING IT CLOSED THE LAST FEW FRACTIONS OF AN INCH TO GET THE DOOR OPEN WARNING LIGHT TO SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716134May 13, 2015
AIR BAGS, ELECTRICAL SYSTEM
THE AIR BAG INDICATOR LIGHT IS ON, AND I'M TOLD BY KIA THAT THE WEIGHT SENSOR FOR ONE SEAT IS NOT FUNCTIONING, WHICH MEANS AIR BAGS WILL NOT DEPLOY. THIS IS A SUBSTANTIAL COST TO FIX OF APPROXIMATELY $1,600.00, HOWEVER, THIS LIGHT HAS BEEN ON FOR SOME TIME AND I FEEL THAT IT IS LIKELY A DEFECT IN THE SENSOR, ELECTRICAL COMPONENTS, OR AIR BAG THAT MAY BE IMPACTING OTHER KIA OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706640April 20, 2015
AIR BAGS
I WAS HIT WHEN PULLING OUT BY ANOTHER CAR AT APPROXIMATELY 55 MPH. OTHER CAR AIRBAGS DEPLOYED. MY KIA DID NOT DEPLOY ANY AIR BAGS. IT IS SUPPOSEDLY EQUIPPED WITH FRONT AND SIDE AIRBAGS. MY VEHICLE WAS TOTALED AS THE FRAME WAS BENT. WHY DIDN'T ANY BAGS DEPLOY??????????? I COULD HAVE BEEN KILLED!....UPDATED 05/11/15 *BF .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10703548April 3, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHILE DRIVING WITH MY 4 YEAR OLD TWINS IN MY 2012 KIA SEDONA THE PASSENGER POWER SLIDING DOOR REPEATEDLY OPENED WHILE THE VEHICLE WAS IN MOTION. THE FIRST TIME I WAS ACTUALLY ENTERING THE EXPRESSWAY ON THE ON-RAMP - NOT CERTAIN OF MY EXACT SPEED BUT I WAS ACCELERATING TO ALLOW ME TO YIELD INTO TRAFFIC. I OBVIOUSLY PULLED THE VAN OVER IMMEDIATELY - MY DAUGHTERS AND I BOTH FRANTIC. THIS WAS THE SECOND ISSUE WITH THE POWER DOORS THAT PARTICULAR EVENING. THE FIRST ISSUE OCCURRED APPROX. 10 MINUTES EARLIER WHEN I WAS UNABLE TO GET EITHER DOOR TO OPEN AT ALL. I TRIED TO OPEN THEM WITH THE REMOTE; THE OVERHEAD CONSOLE OPEN/CLOSE; THE INTERIOR OPEN/CLOSE ON BOTH DOORS; I TURNED OFF THE POWER TO THE DOORS AND TRIED TO OPEN THEM MANUALLY - THE DOORS WOULD NOT OPEN. THEY CONTINUED TO SET OFF THE INTERIOR LIGHTS/ALARM AS IF THEY WERE TRYING TO OPEN BUT WERE NOT. THINKING IT MAY BE RELATED TO OUTSIDE TEMPERATURE (WHICH IS WHAT KIA HAD SUGGESTED TO ME PREVIOUSLY WHEN I HAD COMPLAINED ABOUT ISSUES WITH THE DOORS STICKING) I PROCEEDED TOWARDS MY HOME. THE PASSENGER SIDE SLIDING DOOR OPENED TWICE MORE. I NEVER IMAGINED ANYTHING LIKE THIS COULD HAPPEN - WHEN YOU PURCHASE A VEHICLE SHOULDN'T IT BE SAFE TO ASSUME THAT DOORS (SUCH AS POWER SLIDING DOORS) WILL REMAIN CLOSED WHEN THEY ARE SUPPOSED TO. THERE IS MOST DEFINITELY SOME KIND OF MECHANICAL FAILURE THAT IS ALLOWING THIS TO HAPPEN. KIA SUGGESTING THAT THEY CANNOT DO ANYTHING ABOUT THIS IS NOT ACCEPTABLE. I UNDERSTAND THE DESIRE TO DUPLICATE THE ISSUES AS I HAVE DESCRIBED TO THEM BUT UNFORTUNATELY I CANNOT MAKE THAT HAPPEN ANY MORE THAN THEY CAN. THE SOLUTION TO THIS PROBLEM IS NOT CROSS YOUR FINGERS AND HOPE FOR THE BEST. THE VEHICLE DOORS ARE RANDOMLY LATCHING AND UNLATCHING. THERE IS SIGNIFICANT RISK TO MY CHILDREN THAT ARE PASSENGERS IN THE VEHICLE WHEN THE DOORS OPEN DURING OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683552February 15, 2015
ELECTRICAL SYSTEM, POWER TRAIN
KEY STUCK IN IGNITION. PARKED MINI-VAN, CANNOT REMOVE KEY FROM IGNITION. WHILE TURNING COUNTER CLOCKWISE, STOPPED AT ACC POSITION. CAN TURN KEY CLOCKWISE, RESTART ENGINE, TURN OFF ENGINE, KEY WOULD NOT TURN COUNTER CLOCKWISE PAST ACC POSITION. TOOK TO DEALER, DEALER COULD NOT DUPLICATE PROBLEM. COST $170. 2 DAYS AFTER PICK UP MINI-VAN FROM DEALER, WIFE DROVE TO GROCERY STORE, COULD NOT REMOVE KEY FROM IGNITION. CHECKED INTERNET, SEEMS THAT THERE HAS BEEN A PROBLEM GOING ON SINCE 2006 WITH NUMEROUS KIA VEHICLES BUT NO TECHNICAL SERVICE BULLETINS. I WAS ABLE TO DUPLICATE IT ONCE. I COULD NOT TURN KEY COUNTER CLOCKWISE PAST ACC, WHEN I TOOK FOOT OFF BRAKE PEDAL, VEHICLE ROCKED SLIGHTLY, HEARD CLICK AND SAW GEAR SELECTOR LEVER SHUDDER. NOW COULD TURN KEY AND REMOVE FROM IGNITION. I THINK SOMETHING WRONG WITH SHIFTER LINKAGE NOT RELEASING MICROLOCK IN IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680910February 3, 2015
SERVICE BRAKES
TL*THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND CAUSING THE VEHICLE TO ACCELERATE INDEPENDENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658791November 18, 2014
AIR BAGS, STEERING
TL* THE CONTACT OWNED A 2012 KIA SEDONA. WHILE DRIVING 30 MPH IN RAINY WEATHER CONDITIONS, THE VEHICLE VEERED TO THE RIGHT, CRASHED INTO A CURB, AND ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY. THE REAR PASSENGER SUSTAINED A CHIN INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10649101October 21, 2014
STRUCTURE:BODY:HATCHBACK/LIFTGATE
REAR HATCH WON'T OPEN WHEN SITTING OUT IN THE SUN FOR 4-5 HOURS. AFTER IT COOLS DOWN, IT WILL OPEN. WHEN SITTING FOR LONGER THAN 3 HOURS, IT WILL NOT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643729October 9, 2014
ELECTRICAL SYSTEM
MY SON WAS DRIVING THE CAR WITH MY GRANDSON IN THE FRONT PASSENGER SEAT. SMOKE CAME OUT OF THE AIR CONDITIONING VENTS AND A FIRE STARTED IN THE WIRING BELOW THE DASH ON THE PASSENGERS SIDE. MY GRANDSON PUT OUT THE FIRE WITH HIS SHOE AND AFTER TURNING OFF THE AC THE SMOKE STOPPED. DEALERSHIP SAID BLOWER MOTOR WAS DRAWING TOO MUCH CURRENT. SUBSEQUENTLY THEY FOUND A 40 AMP FUSE HAD BLOWN AND A BAD MOTOR RESISTOR. THIS PROBLEM NEVER SHOULD HAVE HAPPENED AND IF THE FIRE HAD SPREAD, AT BEST THE CAR WOULD BE TOTALED AND WORST CASE A SERIOUS ACCIDENT WITH POSSIBLE LOSS OF LIFE. NEXT ISSUE IS A BAD IGNITION SWITCH. IT WAS VERY DIFFICULT TO TURN THE KEY IN THE SWITCH. REPLACING KEY DID NOT HELP. ENDING UP REPLACING IGNITION SWITCH. IN AN EMERGENCY NOT BEING ABLE TO USE YOUR CAR COULD BE LIFE THREATENING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10607938July 3, 2014
VEHICLE SPEED CONTROL
FIRST THE CHECK ENGINE LIGHT WOULD COME ON AND THE VAN WOULD JERK THEN I HAD NO CONTROL OVER THE GAS 6/19/2014 I HAD TO PULL OVER TURN THE VAN OFF WAIT ABOUT FIVE MINS THEN TURN IT BACK ON A GO TILL IT HAPPENED AGAIN TOOK IT TO THE DEALERSHIP GOT IT FIXED THEN TWO DAYS LATER 6/21/2014 SAME PROBLEM OCCURRED AND THIS TIME THE GAS WOULD GO DOWN ON ITS OWN SO I TOOK IT BACK ON THURSDAY 6/26/2014 THEY LOOKED AT IT CAME OUT TOLD ME IT WAS A THROTTLE ISSUE AND HE WASN'T GOING TO LET ME DRIVE IT THEY PUT ME IN A RENTAL AND I GOT MY VAN BACK ON 7/02/2014 AND ABOUT THREE TO FOUR HOURS OR SO AFTER GETTING IT BACK THE THROTTLE STARTED DOING IT AGAIN SO NOW I HAVE TO CALL THEM BACK AGAIN AND LET THEM KNOW THE THROTTLE IS DOING IT AGAIN. I HAVE FOUR DAUGHTER'S THAT DRIVE AROUND IN THE VAN WITH ME WHEN IM NOT AT WORK I CAN'T TAKE THE CHANCE OF SOMETHING HAPPENING WHILE THERE IN THE VAN WITH ME AND I CANT KEEP TAKING THE TIME TO DRIVE THE VAN FROM LEHIGH TO CAPE CORAL TO GET IT FIXED. WHEN I TOOK IT THE FIRST TIME I HADTO PULL OVER ABOUT 12 TIMES BEFORE I GOT THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596394June 5, 2014
VEHICLE SPEED CONTROL
I HAVE REPORTED TO THE KIA DEALERSHIP AND FILED A COMPLAINT WITH KIA MOTORS CUSTOMER SERVICE ABOUT THE ACCELERATOR PEDAL BEING UNUSUALLY SENSITIVE TO FOOT PRESSURE. THIS IS A CONSTANT ISSUE THAT CAUSES ME TO ACCELERATE MORE THAN I WISH TO. I HAVE NEVER EXPERIENCED AN ISSUE WITH AN ACCELERATOR PEDAL IN MY DECADES OF DRIVING EXPERIENCE. FROM A STOP, I HAVE TO CONCENTRATE ON PRESSING DOWN EXTREMELY GENTLY OR ELSE I CAN SPIN MY WHEELS AND LURCH FORWARD UNINTENTIONALLY. WHILE DRIVING I CANNOT HELP BUT SPEED UP MORE THAN I WANT TO DO. IT IS DANGEROUS AND WASTES FUEL TO BE CONTINUALLY BACKING OFF FOOT PRESSURE AFTER THE OVERLY SENSITIVE (LOOSE FEELING) GAS PEDAL SPEEDS UP THE ENGINE. I ASKED TO TAKE THE DEALERSHIP SERVICE DIRECTOR WITH ME. HE HAD ME DRIVE ANOTHER KIA SEDONA, WHICH IS WHEN I DISCOVERED THE ACCELERATOR PEDAL FELT AND ACTED SIMILARLY TO MINE. THEREFORE, THIS IS A GENERAL SAFETY PROBLEM THAT SO FAR KIA MOTORS HAS CONFRONTED. MY DEALERSHIP DID CHECK OUT MY GAS PEDAL AND THOUGHT THERE WAS NOTHING EXTRAORDINARY ABOUT HOW IT PERFORMED. THERE WAS NO FIX FOR MY PROBLEM. THE KIA SEDONA HAS A PEDAL THAT ACTS DIFFERENTLY THAN OTHER KIA VEHICLES. I HAVE A FRIEND WHO OWNS A 2012 KIA SUV THAT I HAVE NO PROBLEM WITH, AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596100June 4, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I BOUGHT THIS 2012 KIA BRAND NEW IN 2011 WELL, A FEW MONTHS AGO, WE TOOK IT IN FOR AND OIL CHANGE AND IT WAS MAKING A LOUD NOISES IN THE ENGINE, THEY FIX IT. ALSO A PART FEEL OF THE VEHICLE WHICH SECURES THE SIDE DOOR THEY ORDERS THE PART AND WE HAD TO KEEP CALLING THEN TO SEE IF THEY GOT THE PART IN FINALLY THEY DID I TALK TO THEM ABOUT THE LIGHTS NOT TURNING OFF AFTER WE TURN OFF THE VEHICLE AND HAS RAN THE BATTERY DOWN SEVERAL TIMES AND I HAD TO REPLACE THE BATTERY THEY CHECK IT OUT AND COULD NOT DETERMINE WHAT THE PROBLEM THEY HAD TO CALL SOMEONE. THEY SAID THEY WOULD GET BACK TO US FOUR MONTHS AGO NO RESPONSE SO I TOOK THE VEHICLE IN TODAY TO GET AND OIL CHANGE [XXX]. SAID HE CAN?T HELP ME THE WARRANTY IS OUT AND PRETTY MUCH JUST GET OVER IT,CALL THEIR CROP OFFICE WELL [XXX]. JUST GRAB A BUSINESS CARD AND GAVE IT TO ME WITH A GRIN ON HIS FACE LIKE YEA GOOD LUCK WITH THAT ONE.PERSON I SPOKE TO ASK ME A FEW QUESTIONS AND THEN HUNG UP I CALLED BACK TALK TO SOMEONE WHO SAID GIVE ME A FEW DAYS TO RESEARCH THE PROBLEM [XXX] TOLD ME THEY WILL CHECK OUT THE LIGHTS IN WHICH THEY DID I ASSUME. WENT TO PAY FOR THE OIL CHANGE NO MENTION ANYTHING ABOUT THE LIGHT PROBLEM SO I ASKED THE STATUS OF THE LIGHT PROBLEM. [XXX]. SAID IT WAS AN ?ELECTRICAL PROBLEM? AND THEY NEED SOMEONE TO AUTHORIZE HIM TO FIX IT.I ASKED WON?T KIA AUTHORIZE THEM TO FIX IT HE SAID NO WE HAD TO SO I ASKED HIM IF WE AUTHORIZE IT THAT MEANS WE HAD TO PAY FOR IT RIGHT.? HE STATED YES. I BE RESPONSIBLE FOR THE BILL RIGHT HE STATED I WOULD HAVE TO PAY THEM A MINIMUM OF $150.00 FOR THE LABOR BEFORE THEY PUT IT BACK TOGETHER OR GIVE ME MY VAN BACK. WE ASK HIM IS THERE A CHANCE IT COULD CATCH ON FIRE OR ANYTHING HE STATED NO BUT IT IS AN ELECTORAL PROBLEM THAT IS A THAT WAS THERE BEFORE WE BOUGHT IT'S NOT SOMETHING WE DID OR CAUSE HE AGREE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592387May 19, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE I DRIVE A CAR. IT WAS VERY HUMIDITY CONDITION. SO I TURN ON AC TO WINDOWS. FEW MINUTES LATER THEN SUDDENLY AC STOP. THE WINDSHIELD ARE CLOUDED UP WITH STEAM. SO I CAN'T SEE ANY THROUGH THE WINDSHIELD. SO I STOP AND NEED TO WAIT TILL ITS GONE. SO I VISIT MY MECHANIC AFTER DAY. HE SAID AC PIPE LOCATED BEHIND STEERING HOSE IS ABRADED BY STEERING HOSE. SO AC GAS LEAKED AT ONCE. IT SHOULDN'T HAPPEN. IT IS VERY DANGEROUS SITUATION.. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577934April 7, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE LOST ACCELERATION INDEPENDENTLY AND THE SPEED WOULD NOT INCREASE TO 30 MPH WHEN THE PEDAL WAS ENGAGED. THE FAILURE OCCURRED TWICE OVER A PERIOD OF A YEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SENSOR FOR THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE ODOMETER READING WAS INCORRECT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563430February 7, 2014
ELECTRICAL SYSTEM
2012 KIA SEDONA DOORS FREEZE SHUT AND WILL NOT OPEN IN COLD WEATHER WHEN DOORS FINALLY OPEN THEY DO NOT CLOSE ALL THE WAY AND ALARM SOUNDS ENTIRE TIME DOORS ARE PARTIALLY OPEN. MY CHILDREN ARE AT RISK IN THIS VAN AND SHOULD BE RECALLED TO FIX PROBLEM. MANY COMPLAINTS ON LINE WITH NO PERMANENT SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520864June 20, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE DRIVER'S SIDE SLIDING DOOR OPENED INDEPENDENTLY. THE FAILURE RECURRED FREQUENTLY ALONG WITH THE REAR PASSENGER SLIDING DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE ACTUATOR ON THE REAR PASSENGER DOOR AND THE MODULES IN BOTH REAR DOORS. THE FAILURE WAS NOT CORRECTED AND RECURRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 5,000. THE CURRENT MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519351June 11, 2013
ELECTRICAL SYSTEM
2014 KIA SORENTO LIMITED SAFETY ISSUE: THE ELECTROLUMINESCENT SPEEDOMETER ISN'T READABLE DURING DAYLIGHT OPERATION. THIS CAUSES A VERY REAL SAFETY SITUATION WHEN THE DRIVER HAS TO TAKE HIS EYES OFF THE ROAD FOR 3 OR 4 SECONDS TO FIGURE OUT HOW FAST HE IS GOING. THE DISPLAY IS ENTIRELY PROGRAMMABLE BY KIA. THEY HAVE CHOSEN TO SHOW THE SPEED BY A SMALL DARK RED MARKER AGAINST A BLACK BACKGROUND. DURING DAYLIGHT DRIVING YOU HAVE TO HUNT FOR THE MARKER. PUT ON SUN GLASSES AND IT CAN TAKE 5 OR 6 SECONDS TO FIND THE MARKER. ALL THAT TIME YOU ARE NOT LOOKING AT THE ROAD. SIMPLE PROGRAM CHANGES AND SOFTWARE UPDATES COULD EASILY SOLVE THIS PROBLEM. - MAKE THE MARKER LONGER AND/OR BIGGER, MAKE THE MARKER LIGHTER RED, MAKE THE MARKER WHITE, OR SHOW THE SPEED NUMERICALLY IN THE CENTER OF THE SPEEDOMETER. ALL THESE COULD BE DRIVER SELECTABLE FROM THE EXISTING "SETTINGS" MENU. KIA HAS BEEN MADE AWARE OF THIS PROBLEM SINCE AT LEAST JUNE 10, 2013 (CASE # [XXX] ? CUSTOMER SERVICE REPRESENTATIVES [XXX]). THEY ARE LIABLE FOR ACCIDENTS CAUSED BY THIS FAULTY PRODUCT. THE LOCAL KIA SERVICE PEOPLE RECOGNIZE THE PROBLEM BUT ONLY CORPORATE KIA CAN FIX IT. OTHER THAN THIS SAFETY ISSUE MY $39,050 2014 SORENTO LIMITED IS PERFECTLY ASSEMBLED AND EXCELLENTLY DESIGNED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508643April 18, 2013
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
WE HAD A FLAT TIRE ON OUR 2012 KIA SEDONA. WHEN MY HUSBAND PUT THE VEHICLE ON THE JACK TO CHANGE THE TIRE, THE JACK CRUMPLED LIKE AN EMPTY SODA CAN. THIS WAS THE FIRST AND ONLY TIME THAT THIS FACTORY PROVIDED JACK HAD EVER BEEN USED. IF MY HUSBAND HAD BEEN UNDER THE VEHICLE RETRIEVING THE DONUT, HE COULD HAVE BEEN SERIOUSLY HURT, OR WORSE. WE WENT TO THE KIA SUSSMAN DEALERSHIP IN JENKINTOWN PA AND THEY REFUSED TO REPLACE THE JACK FOR ONE THAT WAS SAFE, SAID THAT THESE PIECES WERE NOT PART OF THE WARRANTY AND TO LEAVE AND TAKE THE JACK WITH US. I AM VERY CONCERNED THAT ONE OF THESE DEFECTIVE JACKS WILL CRUMPLE ON SOMEONE ELSE WHILE THEY ARE UNDER THEIR VEHICLE AND BE HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505825April 10, 2013
ENGINE
WHILE TURNING ONTO ANOTHER STREET THE VAN STALLED. I PUT ON MY FLASHERS AND STOPPED, PUT THE VAN IN PARK AND STARTED IT AGAIN. IT STARTED RIGHT UP AND THE CHECK ENGINE LIGHT WAS ON. IT DIDN'T HAVE ANY POWER WHEN I HIT THE GAS, SO I TURNED IT OFF AND STARTED IT AGAIN AND IT RAN NORMAL, EXCEPT FOR THE CHECK ENGINE LIGHT BEING ON. ON THE WAY HOME IT ALMOST STALLED AGAIN. THIS HAPPENED ON A SATURDAY. WE CALLED THE DEALER RIGHT AWAY AND THEY SAID TO BRING IT IN ON MONDAY. A WEEK OR SO BEFORE THE VAN DID THIS I NOTICED THE RPM'S GOING UP AN DOWN WHEN I WOULD BE AT A STOP JUST IDLING. THE DEALER CHECKED THE CODES FOR THE THROTTLE BODY AND FOUND AN UPDATE SO THEY REPROGRAMMED IT ACCORDING TO THEIR PAPERWORK. ON FRIDAY I WAS DRIVING DOWN THE STREET GOING ABOUT 25 MPH AND WHEN I GOT TO THE TRAFFIC LIGHT I LOST POWER. I THOUGHT IT HAD STALLED AGAIN, BUT IT DIDN'T. WHEN I PRESSED THE GAS IT DID NOT ACCELERATE , AND WOULD NOT GO OVER 10 MPH. I GOT IT OFF THE STREET AND SHUT IT OFF AND THEN RESTARTED IT. IT WOULD NOT RESPOND WHEN I STEPPED ON THE GAS. I TURNED IT OFF AGAIN AND LET IT SIT FOR A COUPLE MINUTES AND THEN WHEN I RE-STARTED IT, IT RESPONDED WHEN I ACCELERATED. ONCE AGAIN THE CHECK ENGINE LIGHT WAS ON. I IMMEDIATELY CONTACTED THE DEALER AND DROVE IT RIGHT TO THEM. ACCORDING TO THEIR PAPERWORK THEY CHECKED AND FOUND AN INTERNAL FAULT WITH THE THROTTLE BODY ACTUATOR. THEY REPLACED THE THROTTLE BODY ASSEMBLY AND KEPT IT A FEW DAYS TO SEE IF IT WOULD LOSE POWER AGAIN. ACCORDING TO THEM IT DID NOT AND I PICKED IT UP. THIS IS THE FIRST DAY I HAVE HAD IT BACK AND SO FAR IT HAS RUN FINE. I AM DRIVING CHILDREN AROUND IN THIS VAN ALL THE TIME AND NOW I NEED TO BE CONCERNED THAT IT IS GOING TO STALL OR GO INTO "LIMP MODE" AS THE DEALER CALLED IT WHEN I PULL OUT ONTO THE BUSY ROADS WHERE I LIVE. I HOPE THEY FIXED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491903January 8, 2013
VEHICLE SPEED CONTROL
UPON COMING OUT OF RAMP CURVE TO MERGE ONTO INTERSTATE, VEHICLE FELT AS IF COASTING BECAUSE WITH GENTLE ACCELERATION TO MERGE THE VEHICLE DID NOT RESPOND. THEN SUDDENLY IT QUICKLY SPEED UP! I STEERED RIGHT AND BRUSHED HEDGES HANGING OVER GUARD RAIL TO AVOID ONCOMING TRAFFIC DUE TO UNCONTROLLABLE SPEED. THIS SAME OCCURRENCE HAPPENED INTERMITTENTLY AT TRAFFIC LIGHTS. AT A COMPLETE STOP AND BEGAN TO ACCELERATE WITH NO VEHICLE RESPONSE, THEN SUDDEN ACCELERATION TO EXTENT VEHICLE WHEELS SPINNED. GO FOR SEVERAL BLOCKS AND SAFETY HAZARD WOULD NOT REPEAT, THEN AT NEXT STOP SIGN UNCONTROLLABLE SPEED AGAIN. THIS IS A RENTAL VEHICLE AND I CALLED IN CONCERN AND TURNED VEHICLE IN THE NEXT MORNING FOR A REPLACEMENT DUE TO UNSAFE MALFUNCTIONING. ENTERPRISE SWITCHED VEHICLES AND PUT IN A CLAIM AGAINST ME FOR BRANCH SCRATCHES ON RIGHT SIDE OF VEHICLE. THE INCIDENT WAS IN PHILADELPHIA PA AND I WAS TRANSPORTING 4 SENIOR CITIZENS AND MY SISTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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